Internet in Business: Teleworking

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By frsantos


Teleworking

Teleworking, remote working also said, means, literally, working remotely. Specifically, it is work that is done when you are using equipment that allow effective work to take effect in a different place than it is occupied by the person is doing.

There are different conceptions of this term and similar terms. It is an area of rapid growth early in the third millennium.

Remote not should not be confused as a specific function or activity, but certain activities performed remotely. You can be an analyst, an engineer, a service provider of a unique organization, in short, any function, however, makes use of technology and communication to exercise it in a different location of the company, which may be your home, a center or on the client computer.

What makes this relationship be Telework is an exclusive service of commitment to the organization and / or the employment contract established, ie, there is a working relationship between the organization and employee, through mechanisms that digital (software), electronics (computers) and communication (telephone, fax, by Skype ...), there is the commitment of both parties. The spread of the traditional way, is that the employee is not restricted to the area of the company, forced to go to work every day to exercise their activity. He has an agreement with the company providing further possibilities for this relationship outside the work environment.

But it is not just giving a laptop to the employee. You must be a project involving a study of the processes of identifying the company "teletrabalháveis", a selection of the appropriate official who falls under certain conditions for working outside the company, the adequacy of equipment and software to be used, the training of managers and other officials so that they can cope with the conditions of work that is not physically present, but will be working for the company where you are.

There are several companies that adopt telework, however, many of them do not assume as such, since the concept is widespread among other strategies, such as automation of sales forces and consultants (for example). Many of these companies are Brazilian cases Telework, applied in the Sales Force Automation, External Consultants, Regional Managers, finally, in various positions within the organization.

We can say that the main areas of expertise are in the areas of sales, consulting, engineering and service, especially in the area of Information Technology, executives of large companies and, more recently, telesales / tele-service (Call Centers).

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