Kodak Easyshare 5300 All in one printer - Review

80
rate or flag this page

By sm firepepper red


Kodak EasyShare 5300 All-in-One Printer Print, Copy, and Scan (8804056) Kodak EasyShare 5300 All-in-One Printer Print, Copy, and Scan (8804056)
Price: $332.99
List Price: $199.95
Kodak 1215581 Black Ink Cartridge Kodak 1215581 Black Ink Cartridge
Price: $6.42
List Price: $13.70
Kodak Everyday Photo Value Pack (8278574) Kodak Everyday Photo Value Pack (8278574)
Price: $9.99
List Price: $17.99
Kodak 1810829 Color Ink Cartridge Kodak 1810829 Color Ink Cartridge
Price: $10.00
List Price: $14.99
Kodak Premium Photo Value Pack (8875882) Kodak Premium Photo Value Pack (8875882)
Price: $12.29
List Price: $19.99

The Kodak 5300 Printer - A video

No Amazon results found

Quick Summary:

The Kodak Easyshare 5300 is a very good overall printer for home users who wish to print photos at home for about the same cost as the store developers. Initial print head issues and the lack of advanced features are the only things preventing Kodak from truly leading the inkjet market.

*** Plus Points: ***

1) Very good quality photos that are water and smudge resistant.

2) Low priced ink (both color and black) so your printing costs will go down significantly.

3) Large LCD screen that makes menus easy to read and photos easy to view.

*** Negative Points include: ***

1) Printhead installation can be troublesome.

2) No advanced features like networking or character recognition software

3) Photo paper tray must be manually pushed in and removed.

Introduction:

Kodak is the newest player in a market that that is flooded with competition. The traditional means of survival in the inkjet printer market has been for a company to sell a relatively cheap printer and then charge a fortune on the ink that runs it. Recently some of the big companies have started to become more sleazy in this game by decreasing the quantity of ink in their cartridges while simultaneously raising their price. Even worse, some of these printers are shipping with "starter" ink instead of full size cartridges, forcing you to head out for supplies even before you have done any serious printing!

This is where Kodak comes in with their different approach. Their plan is to sell printers at competitive prices yet not overcharge when it is time to buy more ink. There is something very noble and anti-establishment in this plan, but does the final product live up to hype? Read further and ye shall learn.

First Impressions:

The first thing you notice with this printer is the unusual exterior color. It is kind of a soft white with gray accents. Very different from most of the competition's gray and black offerings and frankly it looks quite good sitting on a desk. The good looks are necessary because the printer is a bit larger than its competitors (like the Canon Mx700). The front of Kodak has 2 USB ports and a card reader for a variety of memory cards. The paper tray has a separate compartment for photo paper. The only real problem with this setup is that you have to manually engage and disengage the tray so that the printer uses the right paper. If you want to print a document but forget to disengage the photo tray then you may end up with a nice photo print of your document. There is a green light that comes on to let you know the photo tray is engaged. As long as you don't learn to ignore this light you should be fine.

The top of the printer is graced by a generous 3 inch display and 3 large buttons for Copy, Scan, and Photo options. There are other smaller buttons for menu and other features but overall it is a pleasing design that does not appear complicated or fussy.

Installation:

The Kodak comes with a software cd and a quick startup guide but sadly no detailed instruction manual (there is an electronic manual on the cd). The guide was easy to follow and it has pictures to show how to install the print head and cartridges but this is where my trouble began. I followed the instructions exactly and when I closed the cover I expected to have that warm fuzzy feeling of starting up a new gadget, sadly this was not to be. The printer's LCD showed that there was an error in installing the printhead or ink cartridges and to reinstall them. I tried again only to get the same message. I tried this over and over again with no luck. Finally after about 12 tries (yes I have a lot of patience) the gadget gods decided to have pity on me and the printer finally reported that everything was ok. After this initial hassle, the printer never reported any further problems with the printhead. I later contacted Kodak and was told that sometimes it takes a few tries to get a "good seal" between the printhead and the cartridges and a new firmware update is supposed to improve matters as well. Fair enough, but if Kodak had included a printed manual that stated this maybe there would not be so many complaints on the internet regarding the printhead problem! Once the ink is loaded you load the software on your pc and connect the printer when instructed to do so... fortunately the software and driver installation was flawless.


Printouts:

Excited by the prospect of printing pictures at home for less than what it costs at most stores and devlopers, I quickly pulled an SD card from my camera and put it into the Kodak. The pictures loaded quickly and the screen allows you to scroll and select the prints you want. I loaded some generic Officemax photo paper and hit the photo button and began my first print. It took about 30-40 seconds and overall the photo came out pretty decent though slightly grainy but the end of the picture was noticeably faded, as if the ink had run out. The same thing happened on the next 2 prints. I did some troubleshooting and decided to try the option to clean the printheads (I guess all that time fiddling with the printhead during installation allowed the ink to dry on the surface). Once printer finished cleaning its heads the fading issue was gone and the pictures were very good. Even though the photo paper I used was very cheap, the prints rivaled those I had done at a local drugstore which is to say decent quality though not the best I have seen.

My next test involved using premium paper for photos. I managed to buy a box of Kodak Ultra 5 star paper at Staples on sale for less than $12 dollars. This is the highest rated paper made for the Kodak and the printer is able to read a watermark on the back of the paper and adjust itself accordingly. Printouts with this paper were excellent. Far better than the drugstore printouts, rivaling some of the better online photo processors. As long as the image was of good quality the photo printout was excellent. I also tried some 4 star Kodak paper and found the quality to be very similar to the 5 star. Side by side you could maybe tell the difference on close inspection (the 5 star paper seemed very slightly more saturated) but honestly you could not make out the difference unless you were really looking for it. I did not have Kodak 3 star paper (the lowest and cheapest recommended) but the prints I made on the generic Officemax paper turned out very decent, more than adequate for showing to friends and family and about the same quality as the 1 hour drugstore prints.


kodak 5300 ink

Kodak 1215581 Black Ink Cartridge Kodak 1215581 Black Ink Cartridge
Price: $6.42
List Price: $13.70
Kodak Premium Photo Value Pack (8875882) Kodak Premium Photo Value Pack (8875882)
Price: $12.29
List Price: $19.99
Kodak 1810829 Color Ink Cartridge Kodak 1810829 Color Ink Cartridge
Price: $10.00
List Price: $14.99
Kodak Everyday Photo Value Pack (8278574) Kodak Everyday Photo Value Pack (8278574)
Price: $9.99
List Price: $17.99

Before buying this printer, I had read some online complaints at some "professional" sites that stated the prints with the Kodak were "draft quality" and to get professional quality prints it would cost over 35 cents a photo. I found this to be far from truth. The prints with the Kodak value pack (that include 4 star paper and a color ink cartridge for $20 should be very good quality and would only cost 15 cents a picture ($20 dollars รท 135 prints). Maybe if you print 12 megapixel shots and pull out a magnifying glass for closer examination you would be displeased, but for average home users the prints are good using cheap paper and very good to excellent with 4 star paper.

I also printed some text documents on ordinary (read cheap) white paper and the printer was very fast (albeit noisy) in draft mode though the printouts did look grayish rather than black. The characters and minor graphics turned out to be of usable quality but nothing to write home about. I tried the same document in Normal mode and the printer slowed down considerably. The printouts were much better in this mode with nice blacks and a more refined appearance though there was still some very slight banding in pictures and graphics. The fine quality was slower than normal mode but the prints were very good with far less banding. The normal mode should be adequate for most uses but the fine mode will definitely serve you well for presentations. Kodak estimates that printouts will cost 2 cents a page for black and white text while the competition averages 3-4 cents. It doesn't sound like much of a difference until you realize that at 4 cents a page the competition's text printouts cost DOUBLE what the Kodak costs! It is even cheaper if you buy from Amazon for the prices they list above (to the right of this column).

I have done some tests with the ink cartridges and determined the amount of pages/photos that can be printed from both the color and the black cartridge. This information is posted in my follow up hub with the link posted at the end of this article.

Scanning and Other Features:

The scanner on the Kodak 5300 is pretty fast and accurate though it maxes out at 1200 dpi. It does not give many options about what you can do with your scans and the software does not include any character recognition programs. One nice feature is that you can place several photos on the scanner bed and it will scan the images in one pass and separate the images into different files. A time saver when you have a lot of photos to scan. Another great feature is that you can save scans directly to a memory card thereby bypassing the need for a computer when you want to save electronic copies of some documents without having to wait for your computer to boot up.

The copy feature generally works well though the printer definitely take longer than most to initialize (between 15-25 seconds). This can be irritating if you need a quick copy on the run.

The printer also allows you to print from USB thumb drives as well as a variety of memory cards. It even lets you transfer images from the memory card to the computer. There are 2 USB ports up front so you can use the optional bluetooth adapter while using a thumb drive. I have read reports that say that even Non Kodak bluetooth adapters will work to allow bluetooth printing though I have not tested this out.


Features & Value:

I purchased the Kodak Easyshare 5300 for $99 from my local Walmart. I have seen it online from anywhere between $99 and $199 (Dec. 2007). If you are unable to find it locally in your area for about $100, please check out the Amazon link on the right side of this page, generally it is available for around $100 at Amazon as well. This is a very reasonable price considering that most of the competition sells printers for the same price initially but the ink costs significantly more. The 5300 seems like the best value of the 3 Kodak models though they all have the same basic printing and scanning. The 5100 comes without the LCD screen and the card reader (oddly it was only $1 cheaper at my the local Walmart) although there have been some 5100 packages that come with 3 EXTRA ink cartridges (a savings of $45) though printing tasks would be much more difficult without the LCD screen menus and preview options. The 5500 model has built in duplexing as well as a 35 page auto document feeder and fax capabilities. The downside is that It has a smaller LCD screen and significantly higher price tag.

One very big omission in the Kodak lineup is the lack of network printing. Most households have more than 1 computer so being able to print from any computer in the house is becoming a necessity. To make matters worse, the Kodak drivers make it impossible to use with a 3rd party print server so there really is no way to network this printer unless bluetooth will suffice. I contacted Kodak and they verified that networking was not an option although they did leave me with a cliffhanger by stating it may become possible in later firmware or software updates.

Conclusions:

The Kodak Easyshare lineup is very decent and honest first attempt in a market flooded with tricks and gimmicks. There are better printers on the market with many more features but nothing comes close in terms of respectable print quality at a low purchase price and low per page printing price. There are some initial printhead issues but as long as the Easyshare lineup holds up with use, then it is only a matter of time before Kodak becomes a significant player in the inkjet business.

Please read my follow up hub for information regarding ink cartridge yield and updated and long term user experiences address:

http://hubpages.com/hub/Living-with-the-Kodak-5300-all-in-one-printer--user-experience-and-updated-review

or simply click on the link to my other articles on the right side of this page.

Comments

RSS for comments on this Hub

Kirk Smedley  says:
2 years ago

Thanks for the great review. I agree it's a great printer - very high quality prints, but we bought it mainly because it promises to save us untold $ on ink cartridge purchases. I agree it's nearly impossible to share the printer on a print server. The Kodak driver installation REQUIRES you to physically connect the printer to the printer half way through the install process. This, in itself, is a show stopper unless you want to lug this thing to every computer in your house. We did this with one computer and even so, after you do this, and finish the (obnoxiously large) install process, then set up your print server software there are still issues. It works sometimes but quirky issues pop up too often to make the hassle worth it. This device is designed to be dedicated to one computer. I really hope and urge Kodak to fix this problem with a future driver/firmware update. Even if I could sacrifice the 2-way communication (including scanning) capabilities, that would be fine most of the time! Having said all that, I really think this printer is great quality, it makes outstanding (best I've seen) pictures, and I love the idea of disrupting the current inkjet highway robbery model. If the print server issues were fixed/patched you'd have a real winner.

sm firepepper red profile image

sm firepepper red  says:
2 years ago

Thanks Kirk. Glad to hear that you enjoyed the review and are also enjoying the printer. I think a lot of people are really missing out on the convenience of printing at home. In he past I have always dreaded (and delayed) the hassle of uploading my pictures and then going to the store and picking them up. Now I can develop them as soon as I am done taking them!

As for the installation of the printer, most printers I have owned require you to connect the printer to the computer to finish the installation procedure. The print server that I own is a multifunction server so It can scan as well as print over the network but it also requires you to install the drivers on each computer (that includes physically connecting the printer to each computer on the network to finish the installation). Unfortunately there is something in the Kodak drivers that just won't let it work. It sees the printer but is unable to send the document correctly. Hopefully Kodak is listening and they will fix this problem soon! Right now I am looking to find ways to network via bluetooth or other means and I plan to put that infomation into a new hub about owner experiences with the 5300 so stay tuned over the next couple of weeks!!

jayzee  says:
2 years ago

Good article but a lot of other sites say the pictures are no good with this

sm firepepper red profile image

sm firepepper red  says:
2 years ago

Thanks Jayzee,

There are reviews out there that have indicated the photos produced were "draft quality." This was a popular photography review that later stated that the review they did used paper that was not correctly watermarked so the printer could not identify it correctly to adjust itself accordingly. This basically means that they did the review using test settings that were not ideal to show what the printer was capable of. Later when they did use the proper 4 and 5 star kodak paper they said the prints were very good, although they refused to upate their review to reflect this.

I did my own tests using paper that I purchased from my local office supply stores. I compared them to same picture prints done at local drugstores and online photo processors. The Kodak prints were very close to the best online prints and far better than the local Walgreens I used. I have also read some reviews that used advanced color checking software to check how accurate the colors on the Kodak were. They found the prints to not be accurate at all. This may be the case using their equipment but I used a more simple method of merely looking at the pictures the way that most people do... no fancy software or hardware to scrutinize the details.

Dana  says:
2 years ago

I like this unit overall but am very unhappy with one item. When I open up any program (even to play spider solitaire) my internet connection comes up automatically. I've gone into the settings and can't find where I can change anything to correct the probelm. It is very annoying. Any clue how to fix this problem?

Bill  says:
2 years ago

I have been able to hook up this printer to my Airport wireless hub. It works just fine as long as you use the PC version of Bonjour to setup the printer.

The only issue I have found doing this on Vista is that I get a message saying "couldn't print" even though it did.

Bill

sm firepepper red profile image

sm firepepper red  says:
2 years ago

Hi Dana,Glad to hear that you like the printer. The problem that you mention does not sound like it has to do with the printer at all. It sounds like some setting on your internet explorer is incorrect. If you feel it is due to installing the printer software then try giving the Kodak helpline a call.

sm firepepper red profile image

sm firepepper red  says:
2 years ago

Thanks for your input Bill,

I too have read on a number of sites that the Airport wireless hub will work with the Kodak. Unfortunately I do not have access to one at the moment so I will try and wait until the drivers on my print server are updated. I guess if the wireless printing crave does not die down I may have to purchase the airport extreme just to see how well it works with the Kodak! Of course the Kodak 5300 really would have been perfect if the wifi printing were included out of the box!!

Amy  says:
2 years ago

I don't know what is wrong with this printer. Everything works except the display and the lights on the control panel. Doesn anyone know what can be wrong?

best1syn2oil  says:
2 years ago

Hi Folks, If Kodak can get the driver and firmware issues sorted out - and allow the scanner to send items to other printers-particularly virtual printers like Adobe PDF or Scansoft PDF, then they will have hit a home run. But they must do it rather quickly as I sense a very small window of opportunity here. The marketplace is not very forgiving. What follows are my notes regarding my talk with Kodak support:

Issues With Kodak EasyShare 5300 AIO Printer

Latest software and firmware installed as of 1/11/2007

Install issue #1: ksDIP.dll does not register during install. This shows as an error in Event Viewer (Windows XP Home, SP2). This dll cannot be copied to the correct directory and manually registered. Perhaps there is a file dependency.Install issue #2: Printer software somehow damages Microsoft XML software. After installing, Microsoft Updates continually notifies and or downloads and installs KB936181 over and over. The fix is to uninstall all Microsoft XML entries including the Parser listed in Add/Remove Programs. Follow up with a visit to Windows Update for a fresh install of these updates. If you run a repair install of the Kodak printer software, you will have to do this all again!Performance issue #1: Will not print envelopes properly, whether from Word (2000) or Works of the same vintage. Will not correctly interpret formats for various envelopes. Will print either address or return address on a #10, but not both in correct text locations. Send me an email address and I’ll send a test file for you. This is not a good situation for a small business owner.Performance issue #2: The software needs to be able to separate the scanner from the printer…we may need to send scans directly to one of our other printers including virtual printers like Adobe PDF, Scansoft PDF, etc.. Scans saved as pdf’s are much too large in file size compared to the above method. Our only other option is to save as PDF, then save from there to a postscript file…then run the ps file thru Acrobat distiller. There is no option to save as text only, or as text and image.Performance issue #3: Offer an option to disable the onboard OCR from Iris..it sucks! I have Nuance Omniscan, which is far better, but I need to send raw info to it.Idea! Assign a unit to all support folks to use at home with all their varied software. Nothing beats hours of hands on use with the product you support!Idea #2: Make available a complete error code list with possible fixes on the website. Also answer last week’s email before promising to answer these weeks within 24 hours! If you cannot correct these and the many other issues I see on the web within a buyer’s warrantee period, insist on extending it until you can! People want this concept to work! You will make great inroads in the market with this, but only if you very quickly successfully address these issues.

sm firepepper red profile image

sm firepepper red  says:
2 years ago

Thank you for your insight best1syn2oil . I totally agree with you that the Kodak does lack a lot of advanced features. It seems more geared for the basic needs printer crowd instead of the business user. It does print simple documents and photos very well but Kodak would really do a lot better if they allowed for some more advanced features. It shouldn't be that difficult, simply a matter of re-working the easyshare software to have more advanced features and options open to the user in addition to the simplified interface that currently exists. Despite these shortcomings, the Kodak is a good first attempt and assuming they are really working hard and learning and advancing their product then Kodak will become a leader in the market.

Dana  says:
2 years ago

Going back to the Internet connection problem I am having...as I said, I already went through all my settings and nothing can be changed to fix this on that side of things. The problem began when I intalled the printer which is why it is evident it is related. I will contact Kodak as you have suggested, I just thought this would be a good place for input.

sm firepepper red profile image

sm firepepper red  says:
2 years ago

Hi Amy,

Not sure what could be the cause of the diplay not working... did this occur after a firmware upgrade? I think your best bet would be to take it back to the store or contact Kodak for a replacement

sm firepepper red profile image

sm firepepper red  says:
2 years ago

Hello Dana,

It could be that the software or drivers changed some of your net settings. The drivers and software are pretty large and invasive on Windows systems. One option may be to uninstall the software and see if it makes a difference and then reinstall, but the best bet would be to call the Kodak support and see what they say. Their email support takes a while for them to respond but they have a new 24 hour phone support line so that might be your best bet. Try calling during the day because you will speak to someone in the U.S., their evening support is somewhere in Latin America and somewhat difficult to understand.

joe b  says:
2 years ago

THis 5500 kodak works ok but the OCR sucks. If I could return it I would ! I would buy a laser jet with a good name. I trusted KODAK but this problem with the OCR only was the first problem the second was KODAK support , I cann't get an answer.

sm firepepper red profile image

sm firepepper red  says:
2 years ago

Hi Joe b,

I agree with you that the OCR on the Kodak is not all that great. Kodak support is responsive but they really are not helpfull about specific software or hardware problems (though they are generous in giving replacements and extras for your troubles!) The Kodak is not a business printer (at least not until they improve some of the issues noted before) but for home use it is great. A laser Jet is great but it won't print photos, and it generally won't be an all in one (if it is it will cost 4-5x more than the Kodak) so it won't have any OCR capabilities!!

Bibbby  says:
2 years ago

Susan  says:
2 years ago

Mine wont scan keeps coming up with error messages and the support team is terrible so now i guess this is another printer for the garbage. Unless someone knows whats wrong I re installed the soft ware and the support guy told me about some bogus driver arrrgggg

sm firepepper red profile image

sm firepepper red  says:
2 years ago

Hi Susan,

Sorry to hear about your scan issues. I actually have had a few myself after posting my review of this printer. What I found is that the printer works a lot better if you don't scan at the highest resolution. Try starting off at the lowest resolution and working your way up.

Honestly the Kodak printer is great for cheap printouts but they do have a lot of issues with their drivers. They have updated their drivers a few times so hopefully they will be able to address all of the issues soon but nonetheless it is irritating that the users have to suffer until they sort the issues out.

tom  says:
2 years ago

I have the kodak easyshare 5300 printer as well

I was tempting to brign it back because it stated the same thing to me that the print heads were not installed correctly

so i scrolled through and found found out how to fix this

go under main menu (by clicking menu on the navigation panel) scroll down and select "CLEAN PRINTHEAD" select it by pressing ok and then select Basic clean

give it a minute to clean then it should work

I DID FOR ME!

tom  says:
2 years ago

I have the kodak easyshare 5300 printer as well

I was tempting to brign it back because it stated the same thing to me that the print heads were not installed correctly

so i scrolled through and found found out how to fix this

go under main menu (by clicking menu on the navigation panel) scroll down and select "CLEAN PRINTHEAD" select it by pressing ok and then select Basic clean

give it a minute to clean then it should work

I DID FOR ME!

sm firepepper red profile image

sm firepepper red  says:
2 years ago

Hi Tom,

I am not sure how you got the clean printhead option if the printer was saying the printhead was not installed. For me it took several tries to get it to seat properly but once done it has been flawless.

ken smith  says:
15 months ago

CAN ANYONE TELL ME WHAT FATAL PRINTER ERROR CODE 3813 IS.......CANT NOT FIND ANY CODES ON THE 5300 PRINTER....ON A DEAD LINE TO PRINT OFF SOME PICTURES...CONTACT ME AT KEN.SMITH07@COMCAST.NET.......THANKS

jess  says:
15 months ago

Try calling Kodak! Why is it that people are so afraid of calling tech support and instead rely on net posts for their support?

Lukas  says:
15 months ago

I got error code 3813 too

Lukas  says:
15 months ago

error code 3813

someone help tell me what that is?

contact me at vueyin@dunwoody.edu

Former Kodaker  says:
15 months ago

Dont get me started....I paid $200 for my 5300, and the integration sucks. I too am getting error 3813. I hardly used this one, and the issues hit whenever I do. My canon works great. But I am trying to support Kodak. I worked with Custermer service on a network issue, it took several emails and phone chats with Kodak Support in Rochester. I had inside connections to get people to help. It was never really resolved, and to me the drivers are clunky. My Printer has a Newe head on it, plus new ink. The yellow seems to fail. Color prints come out magenta with missing colors. So yes, I am interested in this printer as well before it becomes a boat anchor. I will check Monday, but it will become painful.

sm firepepper red profile image

sm firepepper red  says:
15 months ago

Sorry guys, I am not too sure what the error code 3813 means. I recently had a problem with the printer starting to print lighter copies (both color and black and white). Kodak sent me a new printhead and extra ink cartrdiges via overnight mail! I thought their customer service was very good so you I would suggest you contact them.

bob goode  says:
14 months ago

Had the 5300 for a while, when it works it works well, but when it dont - then it really plays up. stops half way through printing or copying, prints half pages, drops from the pc "there are no printers installed" or "communication with the printer has been lost". Hangs and states "printing" or "Copying" - after an hour the penny drops and you know it aint going to do anything. Only way to get it back is to turn off printer and pc and re-boot. Average 20 sheets then one of the problems. Kodak support ok, but dont address the issue, just try to string it out. If the quality of output could be married with the quality of a HP then this would be a cracking machine. Thoughts Lexmark in a white coat.

Nick  says:
12 months ago

I have found it impossible to find any information about the BlueTooth adapter for the ESP3 printer. Every website, including Kodak's, and review simply says in a footnote "with Optional Accessory." I have no idea about price, where to get one, or if a generic BlueTooth dongle would work. It seems as if adding a BlueTooth port this was just a marketing ploy,but without any follow-through.

sm firepepper red profile image

sm firepepper red  says:
12 months ago

Nick,

The bluetooth adapter is really not worth the effort because it only allows for printing of Jpegs. If you still want to try the bluetooth I have heard that some of the D-link bluetooth adpaters work though it seems to be hit and miss and kodak does not fully support the use of 3rd party adapters.

A better option would be the new line of Kodak printers (I cannot remember what they are called right now) that have built in wifi printing. The overall print mechanism is the same and the inks are still dirt cheap but the wifi printing adresses a serious deficiency.

Dora Key  says:
11 months ago

I received my new Kodak ESP 5 and I have had so many problems. Scan will not work, I cannot print PDF files, the photos have ink smuges on them and everytime I print, I have to change the print size, margins, they will not stay set until I want to change them!! I cannot return it because I have opened and used some of the ink, the next time, I will read all the print concerning returns, and customer service. I am throwing it in the TRASH!

James  says:
10 months ago

I have the esp 5 and I have to disagree. aside from it being a bit noisy, it works quite well on both my Mac and Windows. I would say the only problem I have is that pictures print out a bit brighter than how it displays on my computers. PDF's print with absolutely zero problems? I would say though, if you need a printer for photos, I would suggest a dedicated photo printer, like canon or epson, but if you print documents with just the occasional photo, then then the esp line from kodak will do a GREAT job.

sm firepepper red profile image

sm firepepper red  says:
10 months ago

Dora,

I cannot understand how you can claim the scan does not work and that the photos have ink smudges on them. The ink that Kodak uses has some of the fastest drying times in the industry... have you tried a printer from another manufacturer? As for the customer service, that is where I am totally lost about your statement because from what I have seen they were more than willing to bend over backwards and overnight ship parts when I had a problem... they even sent free ink cartridges. What company gives away $25 bucks worth of ink when a customer has a problem? Definitely not one with poor customer service!

And if you really are serious about throwing your printer in the trash please consider sending it to me. I will pay for the shipping and even give you $20 bucks for your effort.

I have absolutely no financial interest in Kodak (not in terms of stock or fees or anything), but it really bothers me when someone makes some pretty outlandish statements to diss on a company that is actually trying to good to their customers. Try calling HP when you have an issue and see if they are willing to overnight ship replacement parts or even send you any freebies for your troubles... I guarantee you will be dissapointed.

dayna  says:
9 months ago

I really do love my printer my only problem is that my colors aren't printing right for some reason I'm not getting any yellow and my red is more like a pink anyone know how to fix this. I already tried cleaning my printheads please help

lou  says:
9 months ago

my printer has stop printing the print. Prints all around but not the center like what i"m writing now. can some one help or give me a tech number. thanks

John Watson  says:
8 months ago

I too am printing only pink like dayna

Kodak.com has repair link and is sending a free print head.

sm firepepper red profile image

sm firepepper red  says:
4 months ago

Dayna and John,

Sounds like you guys have a print head problem. Call Kodak and a get a replacement. One thing that I came across was that this Kodak printhead is susceptible to drying out if you don't use it regularly. That means you should try and print a page every 2 weeks to keep the printhead from drying out. Once the head has dryed out is very difficult to unclog it (the inks are water proof once dry) so you are better off replacing it.

Submit a Comment

Members and Guests

Sign in or sign up and post using a hubpages account.


optional


  • No HTML is allowed in comments, but URLs will be hyperlinked
  • Comments are not for promoting your hubs or other sites


working