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Negative People - Dealing with Online Negativity

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By shibashake


If you participate in any online community including message boards, blogs, or Yahoo! Answers, you have likely encountered a fair number of negative people. Negative people will often inundate you with negative posts or critical comments.

Visit the Yahoo! Financial message boards, and you will see that the bulk of postings are content free and negative. Other online communities, such as Facebook and Hubpages are much better, but negative people still abound.

Why are there so many negative people online?

What do they gain from their online negativity? And how do we deal with these negative people?


Negative People - Dealing with Online Negativity. Art by ShibaShake.
Negative People - Dealing with Online Negativity. Art by ShibaShake.

Why So Many Negative People?

1. It is easier to spread online negativity.

"It is easier to pull down than to build up" ~~[Latin Proverb]

Criticizing and destroying someone else's ideas take very little thought, whereas building upon an idea and making it better takes creativity and a fair chunk of time. Still though, one can just say nothing.


Do you think there are many negative people online?

  • Yes a lot.
  • About 50/50.
  • Not very many.
See results without voting

So why be negative?

  • Some negative people like hearing themselves talk.
  • Some negative people feel better about themselves when they put others down.
  • Some negative people think it is witty or clever to use sarcasm.
  • Some negative people feel emotionally rejected when their praise is ignored, so it is safer to criticize.
  • Some negative people are having a bad day, so they lash out at others.
  • Some negative people want to cause fear, sadness, or embarassment in others because it brings them money or power. (e.g. short sellers, politicians).
  • Some negative people don't know they are being negative.

2. It is easier to believe in the negative.

It is human nature to skip over or disbelieve the praise, and hold on to the criticism.

Negative comments affects us more so we respond more quickly and more frequently to it, and we also remember it for much longer. Because negative comments often get the most responses, some people are negative just to be heard.

3. It is easier to assume the worst.

Online comments do not usually have the best written, most well thought out prose. Many are quickly written, while the author is multi-tasking on other computer tasks. As a result, online comments often get misconstrued negatively. When there is lack of clarity ...

it is human nature to assume the worst.

4. It is easier to resist change.

Accepting new ideas is difficult.

When a new thought is suggested, our reflex is to shoot it down. In fact, that is what we are taught to do in our education system. "Critical thought" has been so warped in our society that many understand it as being critical of others; rather than thinking critically inside our heads.

We can exercise critical thought without expressing our thoughts critically.


Dealing with Negative People. Art by ShibaShake.
Dealing with Negative People. Art by ShibaShake.

Dealing with Negative People Tip 1

You cannot fight fire with fire.

Our reflex is to respond negatively to something negative. Often, this just makes things worse and very quickly escalates into a flame war. In the end, nothing is learned and everybody walks away unhappy.

The best way to fight negative people is through positive communication. Reward comments that you like, and ignore or delete comments that are negative and content free.

Sometimes, it may be necessary to respond to a negative comment that has good content. In such cases, be as unemotional as possible, and make your arguments with just the facts. If you are able to phrase things positively then so much the better.

Use humor and common ground to dispel negative feelings. Criticism, and insults push people away from your way of thinking; while information, positive language, and humor, may bring them closer.

Many people respect the Dalai Lama and go to him for advice. The Dalai Lama is a very intelligent man who has many insightful things to say; but the key reason so many people flock to him is because he elevates their spirit. He doesn't use critical or judgemental language, and he has great empathy for others.

When you use positive reinforcement, everybody learns something, and nobody walks away unhappy.

Dealing with Negative People Tip 2

Do not give negative people power over you.

Because we participate in a community, our self-image, is to some extent, dependent on what others say about us. The trick, of course, is to control how much it matters.

To lessen the impact of negative rhetoric:

  • Try to analyze negative comments purely from an informational standpoint. Filter out all the negative language and consider just the bald arguments. In fact, an automatic online tool that is able to filter out negative language would be a very useful tool indeed.
  • Catch yourself if you start to feel any negative emotions and remind yourself not to take it personally. If you cannot do that, take a break and do something else that is positive, interactive, and interesting. For example, I will go and play with my dogs and give them a tummy rub.
  • When you have made all the progress that you can in a discussion, leave it and move on. Sometimes people may just have to agree to disagree and leave it at that.


Remember that you will never be happy if you are always worried about what others say about you. There is no reason to give such power over to anyone, especially not online negative people.

Sometimes, online negativity is generated by what people say about themselves. There are many, especially in online communities, who sing their own praises and trumpet out their achievements.

Perhaps they are happy, perhaps they need a confidence boost, or perhaps they are just looking for attention. Whatever the case, such comments may incite envy or jealousy. Block such negative energy by taking a break and reciting the following quote:

"Envy consists in seeing things never in themselves, but only in their relations. If you desire glory, you may envy Napoleon, but Napoleon envied Caesar, Caesar envied Alexander, and Alexander, I daresay, envied Hercules, who never existed." ~~[Bertrand Russell]


Dealing with Negative People Tip 3

When in Rome, do as the Romans do.

To build a fun community that you would like to be in, you must show by example.

If enough people show good manners and courteous conduct, others will follow. New users who insist on spreading online negativity will ultimately be driven out because he/she will just be ignored.

It is no fun to provoke and not get a reaction.

The Roman Bath People Art Poster Print by Emmanuel Oberhausen, 39x26. From Amazon.com
The Roman Bath People Art Poster Print by Emmanuel Oberhausen, 39x26. From Amazon.com

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Dealing with Negative People Tip 4

Speak up.

If you are really bothered by someone in a community, let them know that their language is a bit extreme and politely ask them to turn it down a few notches.

Frequently, people may not be aware that their comments can be interpreted in a negative way. When told, they will usually apologize and/or be more careful with future comments. If you continue to feel harassed by a user, do not be afraid to report him/her to the community moderators.

One bad apple should not be allowed to spoil it for everyone.

1900 BRITISH WOMEN SUFFRAGE SUFFRAGETTES LONDON PHOTO 11" x 14" Studio Wood Framing. From Amazon.com
1900 BRITISH WOMEN SUFFRAGE SUFFRAGETTES LONDON PHOTO 11" x 14" Studio Wood Framing. From Amazon.com

Dealing with Negative People Tip 5

Don't put all your eggs in one basket.

Join a variety of communities and see which ones you like best.

You may want to stay active in several communities so that you have multiple support groups. If you start feeling online negativity from one community, there are others you can visit. Being in multiple communities also help with spreading your work and ideas to a larger audience.


Join HubPages, start making money with Google AdSense, and get good practice on how to deal with negative people :-)

Are you affected by negative people?

  • Yes very much so.
  • Sometimes.
  • No, mostly it has no effect.
See results without voting

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RSS for comments on this Hub

Gypsy Willow profile image

Gypsy Willow  says:
7 months ago

Excellent hub. Love the artwork

rchicaferro  says:
7 months ago

Hi shibashake - this needed saying and you said it in your usual concise manner - - sometimes I think that positive people are doing something other then bashing someone or something on line - - - positive people are out walking their dogs!! :)

\Brenda Scully  says:
7 months ago

I agree whole heartedly with everything you said, wish I had a dog.... Lovely hub look forward to reading more.....

shibashake profile image

shibashake  says:
7 months ago

Thanks Gypsy! One day I will start with the drawing again - too many fun things to do, too little time :)

Hey rchicaferro - wish more people were like you! :) I think HubPages should clone you.

Hi Brenda - thanks for dropping by. Yeah dogs are really great to have. My Shiba Inu can be very challenging sometimes but he is also extremely funny. Still - I sometimes wish he would dial down his naughty side :)

RooBee profile image

RooBee  says:
7 months ago

Great one! You make so many good points that I can't pick just one to praise. Excellent stuff, and very well written as usual. I miss having a dog, too! :)

Randy Behavior profile image

Randy Behavior  says:
7 months ago

This was a very proactive read :) I think I'm too sensitive to negativity and conflict, it poisons me. I have to remove myself or I get sick. I've gotten to the point that I'm flat out afraid of the forums. I'm like a little sponge, so I need to hang out where the water is clean. Thanks for sharing your lovely thoughts.

fortunerep profile image

fortunerep  says:
7 months ago

So many people as myself love online forums and such. The negativity is uncalled for but where you have people you have opinions and then comes controversey. Some are just plain childish. They jump to the forums especially the Religion Forum and that is where most of it is. There is no polite way to say back off or write a hub you are hurting my feelings, example: the other day I posted a thread about locating my uncle after writing a hub about him. He is the only person on my fathers side of the family that I have spoken to at all, I was elated and I opened up a thread stating, "How do I know if it was really my uncle" thinking maybe someone out there would be able to tell me how to track his comment, for he commented on my hub about him. The first person that answered my thread said "ask your uncle" I replied that his smirky remark was uncalled for and then proceeded to get slammed because apparently I should have known this. I was sooooo happy and I allowed one person i don't even know to ruin my day. I am about to the point where I don't belong on forums, just write, comment on others and mind my own business. If you are here to find friends they are far and few in my opinion. But that's bing negative isn't it?

dori

shibashake profile image

shibashake  says:
7 months ago

Hello my favorite owl! Thanks for dropping by. From what I have seen in the Forums you are already more of an expert in dealing with negativity than I am :) Glad you joined HubPages! - you are a very positive force.

shibashake profile image

shibashake  says:
7 months ago

Hello RB,

"I think I'm too sensitive to negativity and conflict"

Yeah I am the same way. I think I have gotten a lot better wrt. to HubPages tho. I realized that for some, it is just their natural way of talking and they talk like that to everyone - even their friends :) So nowadays I just chalk it up to 'communication style'.

Still, I will stay away from the people who are really unhappy, and are just there to attack others. They are mostly there to vent or get attention so ignoring them works out well I think.

shibashake profile image

shibashake  says:
7 months ago

Hi fortunerep,

Sorry to hear about your bad experiences. I had a few unpleasant experiences as well when I first joined HubPages.

"just write, comment on others and mind my own business"

Actually that is what I usually do. The Forums can be a major time sink - even if you discount all the other aspects. Sometimes I get hooked on a thread and spend the whole day reading it - lol.

However, I have also gotten a lot of useful information from the Forums, so I try to look in whenever I have the chance. But nowadays I fight the temptation of getting sucked into the more controversial discussions.

Don't give up on the HubPages community. There are very many cool and interesting people. I really enjoy many of the people here and just avoid the ones that bring me down :) HubPages is actually one of the best online communities I have participated in.

Good luck with your uncle!

Kimber777 profile image

Kimber777  says:
7 months ago

I very much enjoyed your article! Positive people rule:)

Nancy's Niche profile image

Nancy's Niche  says:
7 months ago

Good article---The thing to remember is this, no one can make you feel bad about yourself or your ideas without your help...

droj profile image

droj  says:
7 months ago

"We can exercise critical thought without expressing our thoughts critically". I like that. But what I like most about this hub is that it is universally applicable; this stuff applies to any type of communication, not just *online* interactions. As I was reading, I was thinking mostly about interactions and discussions at work where people often butt heads. This frame of mind would be helpful there.

shibashake profile image

shibashake  says:
7 months ago

Thanks Kimber! Go positive people!! RAH RAH! :D

shibashake profile image

shibashake  says:
7 months ago

Hi Nancy,

"no one can make you feel bad about yourself or your ideas without your help..."

That is very true. Still, sometimes it is tough not to 'help' them :) It is really too easy to believe in the bad stuff. However, knowing is the first step :)

shibashake profile image

shibashake  says:
7 months ago

Thanks droj!

"I was thinking mostly about interactions and discussions at work where people often butt heads"

Yikes - office politics - I hate that more than anything in the world. Probably even more that plagiarisers :) Have had some not so great experiences with office politics - and some of those people you really can't avoid.

The advantage of online interactions is that you have time to go away and regroup. Much harder to do that in face-to-face.

Still you are right that many of the same techniques can be used - just harder to implement.

quicksand profile image

quicksand  says:
7 months ago

I read this article from top to bottom, and the comments too. However I have nothing to add.

What? Did I hear you breathe a sigh of relief?

shibashake profile image

shibashake  says:
7 months ago

lol - you have nothing to add because you are awed by brilliance or disgusted by stupidity? Big difference - same end result ;-)

James A Watkins profile image

James A Watkins  says:
7 months ago

This is just a load of crap!!!

:D

I'm just kidding!  I loved it.  You speak the truth and you speak it well.  I just wanted to mess with you because I am mischievous!

shibashake profile image

shibashake  says:
6 months ago

lol - Thanks James. I like mischievous - it is very endearing :)

Tom Cornett profile image

Tom Cornett  says:
6 months ago

Wise hub....well written....thanks! :)

marinealways24 profile image

marinealways24  says:
6 months ago

Excellent work. Great reality check for many.

Mighty Mom profile image

Mighty Mom  says:
6 months ago

Shibashake, this is spot on. Although I'd say the ratio of good apples to bad apples here on HP is probably 5:1 or maybe more, the negativists really stand out, don't they? I sometimes see a hub or forum thread that looks really interesting, but one glance through the vitriolic comments and I just go away quietly to somewhere else.

Besides the obvious trolls among us, I think there is a type of hubber who just likes to spar. Debating is a sport, and being able to engage in it profciently takes talent. There are not very many people that fall into this category, but a few.

One final comment and then I'll shut up. What's neat about HP is the willingness of others to jump in and support someone who's being attacked. I've seen some very eloquently written put-down comments from some otherwise calm, cool and generally positive hubbers in defense of other hubbers. Now THAT'S a COMMUNITY!

quicksand profile image

quicksand  says:
6 months ago

I am awed by the brilliance!

However a little bit of negativity is needed sometime. This is purely to curb euphoria caused by sheer optimism.

By the way, why don't you visit the atheists' forum sometime? Bring your dogs along please!

:)

marinealways24 profile image

marinealways24  says:
6 months ago

I agree that negativity must be had with positivity also for balance. If we were all thinking positive, we would all be thinking alike. If we were all thinking alike, someone wouldn't be thinking.

James A Watkins profile image

James A Watkins  says:
6 months ago

i saw some graffiti once that said, "Life is but a contradiction."

And below it, somebody painted, "No it's not."

shibashake profile image

shibashake  says:
6 months ago

Thanks Tom!

MM - "Debating is a sport, and being able to engage in it proficiently takes talent"

I agree. However, debating intellectually is very different from personal and mean spirited attacks. There were many people that loved engaging in debates in college - some were able to keep it civil by just debating the points, others would resort to personal attacks. It is often difficult to keep personal ego out of intellectual debates.

"What's neat about HP is the willingness of others to jump in and support someone who's being attacked"

That is certainly true some of the time, although new members do get ganged up on sometimes.

In general I think HP is a pretty friendly place compared to many other online communities, but sometimes the Forums is really like a soap opera :)

shibashake profile image

shibashake  says:
6 months ago

quicksand -

"However a little bit of negativity is needed sometime. This is purely to curb euphoria caused by sheer optimism"

Hahaha - I like that. Greenspan's term for this is "irrational exuberance".

"By the way, why don't you visit the atheists' forum sometime? Bring your dogs along please!"

LOL - The few times I have dropped in I got sucked into just *one* thread, and spent pretty much the whole day reading all of the few hundred posts.

It is dangerous - too much like a soap opera or a reality show :)

countrywomen profile image

countrywomen  says:
6 months ago

I voted for sometimes. Since those who are closest to me I tend to value there opinion a lot. But sometimes even a stranger by making insensitive comments about my family tends to be equally hurting. I guess as they say "misery loves company". Sometimes those who are negative may not have a very positive life personally and try to reflect it on others. Touch wood I have been blessed with wonderful family/friends, good colleagues and now a loving husband.  I guess I always feel blessed to count the joys and look at the positives I possess rather than worrying about somethings I don't have. Thumbs up for an excellent hub.

shibashake profile image

shibashake  says:
6 months ago

Hello marinealways,

"If we were all thinking positive, we would all be thinking alike. If we were all thinking alike, someone wouldn't be thinking."

Very well said. I certainly think that differences in opinions should be voiced and topics should be analyzed critically. But there are different ways to voice opinions - and some ways are better than others :)

shibashake profile image

shibashake  says:
6 months ago

lol James - That is very clever. You should have a taken a picture :)

Am I dead, yet? profile image

Am I dead, yet?  says:
6 months ago

Well stated and so true, so true. negativity has altered my way of life. it is so much easier to tune a negative individual out online. Such beauty in your artwork...great hub, I definitely enjoyed my visit.

shibashake profile image

shibashake  says:
6 months ago

countrywomen - Always good to see you.

I think there are some people who are just naturally more negative than others. My mom for example, is a bit like that :)

I think I inherited some of it from her so I always try to be very aware of whether I am thinking or expressing myself negatively. I think doing so may hurt others and ultimately end up hurting my own quality of life even more.

However, I also think that there are people who are very self centered and do not really care how they treat others. There was this one guy at work who was like that - a lot of ego and really into resource competition.

Whatever the reasons it can wear you down because you have to endure their company almost every day, and it can be difficult to stay positive in the face of such careless dickishness :)

countrywomen profile image

countrywomen  says:
6 months ago

I agree there would be some people who are self centered and for some of them they can never have gaps in there understanding. And to fill there gaps they may even resort to stereotypes or generalizations. I have sometimes faced such folks. But I tend to look at the positives from each such experience. There is only so much I can do to build a relationship and beyond it if a person isn't keen on having a good relationship with me then I let it go. After all life is too short to wonder about the few I may have left behind compared to the many that are waiting to get on board with me :D

quicksand profile image

quicksand  says:
6 months ago

"It is dangerous - too much like a soap opera or a reality show"

Cool, you have analysed it pretty well. You would be a valuable participant in that show. But ... bring your dogs along. I may need them!

marinealways24 profile image

marinealways24  says:
6 months ago

" But there are different ways to voice opinions - and some ways are better than others :)

Agreed. I refer to this as tact. I think a lot of people like myself in the past have spoken from emotions rather than logic. In somes cases, the emotions will write rather than logic.

shibashake profile image

shibashake  says:
6 months ago

[Am I dead, yet?] - Thanks for visiting and thanks for your very positive words about my art :) I really enjoy drawing because it is yet another way to refocus my head away from the negative.

[countrywomen] - I very much agree with you. I think it takes a lot more effort to cut through the muck with negative people, so there are only so many you can support. Life is definitely too short to spend it worrying about negative people. :)

[quicksand] - "You would be a valuable participant in that show. But ... bring your dogs along. I may need them!"

LOL quicksand. I don't think my kung-fu is high level enough. I could rent out my dogs for attack support, but they really are much better at giving licks - so they would be pretty useless too :)

[marinealways] - "In somes cases, the emotions will write rather than logic."

Very true. One of the really good lessons I learned from the Forums early on is not to take heated words spoken in the moment too personally.

Random Person profile image

Random Person  says:
6 months ago

This is a GREAT hub. Thanks for telling me about it. It helped A LOT!!! :) Your a great friend.

shibashake profile image

shibashake  says:
6 months ago

Thanks RP :) Glad you found it helpful.

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