Review Of The Magic Jack Telephone System
67The Magic Jack Telephone System Review
I was extremely excited when I heard of a telephone system that would elleviate my monthly telephone bill all together. So excited in fact that I believe that I was the first one to purchase The Magic Jack. I had my doubts, but with the price tag of $39.95 I could not resist.
The system was very easy to set up, you simply plug you the Magic Jack into your computer, follow a few prompts and your telephone calls are now free to everyone in the U.S and Canada.
As you know, everything that is marketed as being easy has some not so easy issues to deal with. The problems that I have had so far with the Magic Jack telephone system is that it is not reliable.
There are several gliches that keep the phone system from operating correctly. For instance, incoming calls are frequently loss or you may not be able hear the caller at all. Occasionally, I have also been unable to dial out. The inconsistency in the system definitely takes away from it's low price tag.
There are also some annoying occurences with the system that took me while to get used to. For instance, you can not use the telephone unless the computer is on. You also have to wait longer to start you computer, because you have to wait for the Magic Jack to boot up. Also you will have to deal with the annoyiing pop ups every time the phone rings.
The Magic Jack has not been all negative however, I have been able to make several calls to Canada that would have cost hundreds of dollars if I were using a landline or cell phone. The system also has a good troubleshooting website for support and as well as a good customer service department. If Magic Jack was able to just improve in the inconsitencies, It would be the best deal in town.
In conclusion, my overall assessment of the Magic Jack system is a C minus. If you were considering on using the Magic Jack as a main phone line then I definitely would not recommend it. On the other hand, if you are looking for an additional phone to maybe lower you cell phone or long distance bill then it just might work for you. After all, with the low annual fee, you will be able to get your money's worth.
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Comments
Not a problem Barbie..I could save you a few headaches than it is all worth it. I also hope that they can fix the gliches. They say you should never purchase any technical equipment when it first comes out...and now I know why.
I read your report, thanks. I went ahead and bought the Magic Jack. I bought it as just a second line and something to use when I travel. I use the hi-speed internet at the hotels and I am able to use this during the day to save my day minutes. Your right on one thing, with the low price you really can't go wrong. Keep in mind for those who read this review. This is a new company that is trying to work out the bugs. Once it is worked out I think this will be a big hit. I love mine, it has a few downsides but for the most part, I have saved a ton of money and it wasn't from Geico. Good luck and enjoy.
Exactly Bryon...For $39 dollars to start and $19.95 thereafter is not a bad deal if you have other forms of communication in case of an emergency.
It’s nice to see some common sense users of this product for a change. The only issue with this device is IGNORANCE. After reading hundreds of “I love it”, “I hate it” posts, I’ve come to a few conclusions.
1: Never buy ANY free 30day trial on ANYTHING!!! Get MJ from QVC, Circuit City, Amazon etc... Then you have a hassle free return. ALL 30 DAY FREE TRIAL AND GIVE US YOU’RE CREDIT CARD NUMBER Company’s will set on your money and give you the runaround, duh. Your and every other sucker’s money is letting them make interest off it. They ALL will bite you in the azz with the fine print. DON'T DO IT!
2: For the people that think the thing that comes out after you press the button on the front of the computer is an automated cup holder, you’re too stupid to use this product. You probably have trouble operating a light switch or flushing the toilet. If you are a 1 on the (1 - 10) Tech Savvy Scale, save us the drudge of reading your negative post and don't even think about getting this product. It's way, way, way over your head. Go play with the light switch or something. MJ is a startup company running on a shoestring. It’s $40 dollars! It’s $40 dollars! It’s $40 dollars! It’s $40 dollars! It’s $40 dollars! What do you expect them to do, send a tech to your house? Come on people get real. If you can’t make it work then return it to Circuit City or QVC etc… Oh, you did the 30day free trial thing? DUH… you deserve the hassle. Just don’t bore us with your post.
3: Paranoid people get up in the morning; check the weather etc… on Internet. Hello! Your ISP tracked what you did and the Weather web cookie and all the other cookies did they’re thing. Picked up your Cell phone and made a call, Hello! Your phone service tracked and logged your call, they also knew you were home because of the built in tracking system. Got in your car and stopped at intersection, got your picture taken by traffic cam. Somebody knows where you were at the time of day. Stopped to get gas, restaurant, shopping swiped your credit card, God only knows how many people got this information on what you bought. Went to work and your employer tracked every keystroke, oh and don’t forget to smile for the candid camera. I looked your name up in the White pages and Goggled Earth your address, WOW! You got a really nice house dude. Maybe I’ll pay you a visit and spy on you. You think MJ gives a rip about the above information? They just want to know local information so they can push you the latest add special from the local pizza place. Unless you live in a cave, get a life because this is your life, you’re just too ignorant to recognize it and all the bitching in the world is not going to change it. Install this on an old PC, stick in the closet, plug in a wireless phone and forget about it. Now it’s out of site and out of mind. Just like all the above listed things we ignore every day.
4: It’s amazing! Carp computer + slow line + Magic Jack = Magic Jacks fault. You got to love it.
This is a COMPUTER \ INTERNET device. If you have a slow piece of crap computer loaded with God knows what (because you don’t patch, virus protect and properly maintain your PC.) your going to have PROBLEMS! If your Internet speed is slooooooow, guess what? It’s NOT GOING TO WORK WELL! So the folks that post, “I can’t hear”, “it’s full of static”, “it echoes”, “it sucks”, don’t buy it” and on and on and on. It’s your fault, not Magic Jack. If it wasn’t YOUR fault, we’d ALL be experiencing the same problems you are. So if you’re not willing to deal with YOUR problem, or simply ask people that have it working a few questions to help resolve your problem, then stop posting your ignorance.
5: This DOSE NOT and SHOULD NOT replace you’re your phone system. Analyze what it can and cannot do for you. If it makes business sense then get it. If not, DON’T slam this product because it doesn’t meet your needs. This device saves me and millions of people like me lots of money.
6: Read 1 – 5.
Wow...some real good advice on the Magic Jack... Thanks for requesting this hub, rockinjoe!
Magic Jack is the biggest joke and piece of crap on the market. I should have realized when a company does not have an address to return the MJ, "bogus 30 day free trial period" and NO TELEPHONE NUMBER to contact them, that I could be in trouble. They make it sound very alluring. I got my MJ and spent 8 hrs on the computer talking to 8 of MJ's nitwits and could not get this piece of crap to work. So then I wanted to return it and jumped thru the hoops with 3 more nitwits and could not get a return address from them. If anyone knows where this "fly by night company" is located or a phone number, I would certainly appreciate a heads up.











Barbie-Perkins says:
12 months ago
Convrsionjunction,
Thanks for the report on the Magic Jack phone system. I'll take your recomendation and pass on this system, at least for now. Hopefully it will be improved in the near future.
Thanks for sharing. ~ Barbie Perkins