Using Cialdini’s Book “Influence” to Make More Money Online
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Introduction to the Psychology of Persuasion
I am examining Robert Cialdini’s “Influence: The Psychology of Persuasion” with one eye for the make money online niche (MMO) and the other for the broader, practical uses of the psychological findings he presents. As a so-called Internet Marketer (IM), of course I can’t help but translate his 6 specific findings on social engineering into “How can this be applied on the Internet to make money” type terms.
What follows are brief analyses of Cialdini’s 6 principles of persuasion, as well as brief examples of how they may be used to make more money online.
... in Internet Marketing
I have seen this work for the most part, with some of the bigger IM gurus. They put in their time building up an audience and (honestly) giving a lot to that audience. Then when the time comes, they can get a lot of reciprocation merely in asking for favors from their “devotees”. When you have leeched off someone’s knowledge for that long, and then you are asked for something, there is at least a tinge of guilt if you resist. (Unless you a complete psychopath.)
Reciprocity
This rule states that when someone does something nice for another person, that person then feels obligated to do something nice back. (Interestingly, vengeance works like this too.) In fact, the feeling of obligation can be quite powerful. Have you ever received a gift and kind of wished the person just hadn’t given it to you in the first place, because now you’ll have to give something back? Sometimes, you even know you’re being manipulated, but you still don’t want to look like a leech.
... in Internet Marketing
The guys over at Market Samurai are putting scarcity to use right now. They are sort of taunting the potential buyers of their keyword research software by saying, “Right now it’s only $150 (?), but as soon as we get this last patch fixed, the price is going to skyrocket to $450.” So, the Market Samurai software at this low price is scarce (in terms of time).
Scarcity
This principle basically states that things that are scarce are viewed as more valuable. People may scramble without thinking (or at least without thinking as much) in order to get whatever is drying up fast. This is a classic rule that everyone is pretty familiar with, but marketers will tell you that it still works just as good as ever.
... in Internet Marketing
This one is often used in website optimization. Recently there was a big affiliate promo thing for some product that d-bag Joel Comm put out. (I think this was the making money placing links on Google scheme?) I went to one of the affiliate sites and lo and behold the guy selling the product was purported to be from my hometown. He had code that read where your IP was and told you he was from there too. I’d bet my bottom dollar that this increased conversions and made him more money.
Liking
If people like you, then they will tend to say yes when you ask them for something. This goes beyond just what you do. If they like how you look, they will also tend to say yes to you. Or maybe you are both of the same nationality, etc.
So, if you are liked, or can become liked, then this can be leveraged for your own personal ambitions. I like to think of this as actively cultivating a good karma. Everyone knows a network of friends can do wonders.
... in Internet Marketing
My favorite example of this is the pictures of people (like Darren Rowse of Problogger) taking photographs of themselves holding up their $30,000 Adsense checks. I don’t know about you, but that makes me take a second look and listen a little harder to what some of these people have to say about how to make money online. Authority tends to build on itself, as well. Once your site has 10,000 links, it tends to be easier to get the next 1,000 than it was the first 1,000. Look at Grizzly: he has got both of these pieces of the puzzle.
Authority
Someone displaying the symbols of authority will be able to influence people easier. This could be a police badge, a scientist’s lab coat such as in the famous Stanley Milgram experiments, or a huge house. Where does this come from? Maybe because of how we were trained by our parents to obey their authority. Really, you will see it all throughout the universe: from the king gorilla calling the shots for his whole flock, or even in the way the planets orbit the more powerful sun. They are held in their orbit by the sun’s gravity (authority).
... in Internet Marketing
I think that because everyone can hide behind their computers for as long as they want, this principle doesn’t operate as powerfully online. But I’m sure it’s responsible for a lot of inefficient effort on our parts as IM’s. Instead of experimenting and finding out what actually works for us, we’re more prone to copy what others are doing. (i.e. Obsessively submitting your blog posts to social networking sites without realizing you’re getting about a $0.05 / hour return on your effort.)
Social Proof
When people don’t know the correct answer, they will often look to what others are doing and just copy them. “Well if she’s doing then she must know what she’s doing… I’ll follow her lead.”
If you can arrange for people to "give" you social proof, such as in testimonials, then you will generally have more clout. Obviously, it has to be believable. Ideally, it would be the truth! (Google's algorithm is based on this principle.)
... in Internet Marketing
The trick to using this to make money is to first get someone to make a commitment on some level, and then be able to influence them to hold themselves to it. Another hard one to implement on the ephemeral web.
Commitment and Consistency
People feel compelled to put on a façade of consistency. If they tell someone they will do something, then it is harder for them to back out of it than if they had never spoken about their commitment out loud.
How I use these insights to make money online:
- Court Tuttle's Keyword Academy
Many amateur Internet marketers (including myself) have learned how to build their own online income-generating portfolio of websites and Hubs by signing up for the Keyword Academy. It is run by an honest guy, Court Tuttle, and costs $1 initially.
Buy "Influence" on Amazon:
|
Influence: The Psychology of Persuasion (Collins Business Essentials)
From a professional reviewer: "Arguably the best book ever on what is increasingly becoming the science of persuasion."
Price: $9.29
List Price: $17.99 |
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Thanks Chris. I put a lot into it.
I could stand to re-read the book myself. When I originally read it, I was not into Internet Marketing, so I had to kind of rely on my memory of the tone of the book.
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Chris15967 says:
6 months ago
I'm reading this book at the moment, but your hub is a great overview for now!