Most small businesses (unfortunately) do not have an adequate disaster recovery plan; perhaps because to develop one seems far too tedious, time-consuming and simply overwhelming.  Having something is better than nothing and as such here are a few of the crucial steps you will need to help you get back up and running in the event of a disaster.

Data Backup

• Implement a backup method to protect crucial business documents, files, and other information in case the originals are damaged or destroyed (e.g. your office floods and all the hard drives are ruined).  One popular and affordable option among small businesses is internet storage which can provide secure backup that’s automated and easy to use.  You may also consider looking into external media as another backup option.
• Once you’ve selected a method of backup, decide who will be responsible for them.  This person (or department) should be able to work with your online backup provider if that’s the method you choose or manage backups internally.
• Make sure you are familiar with the recovery process; without it, backups are useless!  Do a run-through with your service provider or the individual who is in charge of managing backups internally to ensure you know how the process works and that it works smoothly.   

Post-Disaster Communication

• Your business should have a communications contingency plan in the event that you can’t get to or enter your office.  Decide on a method to get in touch with employees, clients, vendors or other important business associates, whether it’s by phone, email, etc.
• Create a list of important contacts that can be accessed even if you can’t get to the office (think a web-based document).  You should also make arrangements for incoming communications that will allow clients and others to reach you.  Consider a phone system which can forward calls to various phone numbers.

Working with Employees

• In order for any disaster contingency plan to work, employees must be familiar with them.  As such, it’s imperative you review all plans and processes in the event of a disaster with employees regularly.  Make sure they know how to proceed and what to do should a disaster strike and consider distributing copies of each plan for each employee to have. 
• Designate a place to meet if you are forced to evacuate the office and determine alternative working locations (it may just be employees’ homes). 
• Decide which employees will responsible for critical functions such as contacting clients or handling insurance.