Teach Kids Why Attitude Is Everything In Business
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The Cash-Smart Kids Program helps parents teach their kids about money and business.
It is designed to be used as a fund-raiser for schools, clubs, and community groups, and a portion of the profits are donated to microfinance charities.
A positive attitude is vital in business, or in life generally. Positive people make others feel good!
It is easy to get lost in the mechanics of running a business, and forget that business is all about people. Here is a real-world activity to get your kids thinking about what makes for a great customer experience, and how they can be more positive in their own activities.
This Hub is an excerpt from Lesson 14 of the Cash-Smart Kids Program, and is copyright. All rights reserved.
Exercise
Visit 2-4 local businesses of the same type (for example, restaurants, book shops, or pharmacies).
Observe what happens there.
Record the information on the ratings sheets.
Take your child somewhere else (a park, home, or a café) and compare the different businesses.
Ask your child which one felt the friendliest, and which one they would choose to visit again.
Discuss what might influence the ratings - a staff member having a bad day, too many customers at once, etc.
Brainstorm with your child how they can make their own attitude more positive, and show that in their own business.
Ratings Sheet
Store Name:
When visited (day of week, time):
Were we greeted warmly when we arrived? Y / N
Did we get help when we wanted it? Y / N
Was the helper cheerful and smiling? Y / N
Do we feel this store really cares about us as people? Y / N
Do we feel happier after the visit than we did before? Y / N
Do we feel excited about going back again? Y / N
Comments: (note anything that made you feel good, and anything that made you feel bad)
Information For Parents
A positive attitude is a must for success in business, or life in general. Use this week's lesson to motivate your kids to be positive about life in general. It will pay off big time!
If staying positive is a challenge for you (I know it is for me - parenting can really wear me down), then now is the time to start paying attention to your own needs, and understanding what affects your moods. Diet, exercise, stress management, and communication skills can all have a major impact on your enjoyment of life. Don't wait until the kids grow up - the best thing you can do is model to them the process of becoming a positive person, here and now!
Remember, you may have real reasons for feeling tired, overwhelmed, and despairing at times. You can't just paste on a smile, and all those "just think positive" seminars have a lot to answer for! Your natural positive outlook will return when you start putting your physical, emotional and spiritual needs first, or at least at an equal level, with the needs of your family.
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amy jane says:
2 years ago
Great ideas, thanks for sharing :)