What is Mystery Shopping?
59Discover How You Can Profit from Mystery Shopping.
Mystery Shopping is a unique opportunity for people to make money, while working part-time or they have a hectic schedule to work around.
To get started:
Here is the background on this thing called Mystery Shopping...
Way back in the 1940s companies needed a way to monitor customer service. The option they came up with was mystery shopping. Just think about it, how do you ALWAYS keep an eye on employees?
Fast forward to today, and mystery shopping companies are on the internet. This means a new mystery shopper can quickly and easily sign up for and look for jobs.
You may be asking yourself, where do I get to mystery shop?
Here's where you are in demand...retail stores, movie theaters, restaurants, fast food chains, banks, gas stations, car dealerships, apartments, and health clubs. Moving on...
What exactly will you be doing as a mystery shopper??
You will become the eyes and ears of a company (or small business) when the "boss" is not around.
Meaning, you will see things that happen when they are not around. This is crucial if a business wants to have its customer keep coming back. And here is where you fit in.
Next, is a list things you that have are from actual assignments:
How many employees werer at the entrance of the store.
How long you did have to wait before someone helped you.
What was the name of the employee(s) who helped you?
Were the people that helped you friendly?
Were the staff helpful in helping find what you were looking for?
What types of products were being displayed?
Were you offered additional products at the time of the sale. (for example, did you want fries with that?)
Where you invited to come back to the store? Were you give a reason go come back?
How clean was the store or place of business? Were the bathrooms clean?
Were you served in a timely manner?
Were the staff dressed appropriately?
Or you might have to make a purchase and return it. Making note of how the transaction was handled. Was it easy and painless? Or did you regret every step of the way?
The final part required to complete a mystery shopping assignment is...Filling out the report.
This is where a lot of first-time mystery shoppers blow it.
You see if you don't provide all the information that is requested for the mystery shopping assignment you will not be paid. So you will...
- Make sure you re-read the directions included when you get your assignment. If you have any questions make sure to ask your scheduler.
- Keep an eye on your grammar and spelling. If you are turning in a hand-written report and you have less than perfect penmanship, you might want to think about typing out your report.
And that it. Mystery Shopping doesn't have to be that hard.
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