Xbox 360 Repair - Do It Yourself

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By Magooo


Xbox 360

How NOT To Repair Your Xbox 360


Xbox 360 Repair

Xbox 360 repair is really not that hard if you take your time and follow some repair directions. Basic tools and some technical skill is required.

Are you one of the many unfortunate XBOXers receiving the dreaded XBOX "Red Ring of Death" error?

First of all if your Xbox is still under warranty take it back to the store for repair, Do not open it as this will void your warranty. If it is out of warranty then go ahead and repair it yourself.

About 6% of Xbox 360s that receive this error cannot be repaired. This means that you have a very good chance of saving your Xbox 360 console! Repair may require a few items from your local Radio Shack or hardware store. Chances are you already have these items.

Learning how to repair your XBox will save you some major money. Microsoft will not tell you how to fix these errors. They'll ask you to send your system back to them for repair. The typical cost for a repair can be as much as $140 plus shipping and handling. Also - they do not always guarantee a fix!

This guide will show you how to easily fix the 3 Red Light Error. I'll also cover over heating consoles, graphic errors, and freeze ups. the step by step repair guide is easy to understand, and will have you up and running in about an hour.

I have personally repaired 17 Xbox 360's with this guide with a 100% success rate. It includes easy to follow instructions including pictures of every step that is required. I am repairing them for friends and now the word is out and I am making some decent cash repairing Xbox's.

Here is How You Open Up Your Xbox

First you will need to open up your xbox without cracking the cover. The thing to remember is when you do it right it just pops apart, never pry or you will be very disappointed with the results

First things first remove the faceplate. If you skip this step and go on to removing the top and bottom plates you will find they can be removed but you greatly increase the difficulty and chances of breaking the little tabs off the top and bottom plates. The easiest way to remove the face is to use the finger hole at the bottom of the console and simply pull forward.

Starting with the gray bottom vent plate, six tabs that hold it into place. You will find that all of them are accessible from the sides through the vent holes. Gently pull up on the plate and simultaneously release the clips by pushing in with the opening tool or other tool that fits through the hole.

Start at the front of the case and work your way back alternating sides so each pair of tabs are released. Keep gentle pressure to pull it up and away as you go.

The top plate offers a bit more of a challenge 3 of the six tabs are not in plain sight, begin with the front two, they can be accessed from the two corresponding holes where the drive tray connects. The opening tool has a cut out so it fits just right to reach the two clips. The next two are visible through the vent holes and easily accessible. The final tab can be released by removing one of the Xbox feet at the rear to reveal a hole.

With the top and bottom vent covers removed we now lay the xbox down upside down. This makes the process much easier as the chassis is screwed to the top. With the bottom shell,pointing toward the sky we see these innocent looking 7 little holes.

Continue to spread the case apart and push in on the vent area, there are a couple more spots where the case connects but these are not clips and do not require the tool. When you press in nothing too impressive will happen but you may notice that the case spreads slightly further apart.

You should hear a series of more click clicks and the case is free. Spread the back apart a couple inches it should be able to rest open while you spin it arround to work on the front .

Lift the lid and you should now have the cover off.

I will add more to this series later but eventually you will need the complete Xbox 360 repair guide. One repair will more that cover the cost of the manual. This is the easiest guide to follow.

Click Here To Download The Guide


How To Remove A Stuck Game From Xbox 360

Halo 3 is stuck inside your Xbox 360 and you want to get it out. There is a way to manually remove it. First you will want to unplug the power for a few minutes to let your Xbox reset. Re-attach the power cord and see if you can now eject your DVD.

If that did not work turn the power off and unplug it. Remove the face plate on you Xbox console. You will need a thick paper clip or something similar. Straighten one end of it out. With the face plate removed you will see 2 small holes right underneath the DVD player and one hole to the right.

Since Xbox uses 3 different DVD drives the procedure will vary. If you have a Samsung or Toshiba drive use the small hole on the right. Should be right underneath the X on the DVD drive faceplate. Push your straightened paper clip in the hole until you feel it hit the gear. The gear needs to be spun from left to right. Poke around until you find it then push in gently until you feel it move. You will see the tray start to move out.

For Hitatchi DVD drives go for the first hole on the left. Beng DVD drives will use the middle hole. This requires the most pressure to get the gear to turn. You will see the tray start to move.

take your time and do not push too hard in case you are missing the correct spot. Once the tray starts to eject you can pull on it slightly to help it open. You should now be able to remove your Game.

Now why did your game get stuck in the first place? Could be a lot of different reasons. You may have to replace your DVD drive if you are having loading problems. See the guide before attempting this.

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Comments

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Brian  says:
2 years ago

thanks man big help thot i had to buy another x box was almost fucked lmao

Hubert Scott  says:
2 years ago

Hi, can you help with a disk tray problem. My xbox disk holder (the round disk seat spindle - or what ever you call it) seems to have gotten too hot and just broke/melted off. I mean I cant place the disk securely in the tray because the spindle disk holder thing broke off. I am decently technical and is there a way I can buy another one. Do you know where? Any help/advice is appreciated. Thanks!

will  says:
2 years ago

Hey , can you help me out with my xbox 360 because my xbox cant read any disks anymore it always says disk unreadable and idk why

Gary  says:
2 years ago

Hey man, got a problem with my 360. it turns on, i get all the green lights but no picture or sound. i thought it could have been my component cord so i bought a new one and that didnt work either... im thinking maybe a bad connection in the a/v output but im not sure, do u have any experience with this problem? or anything similar?

Magooo profile image

Magooo  says:
2 years ago

Gary, I had one with bad soldering on the jack, check that if you have it opened up. See if you get anything by jiggling it around. Also make sure you Tv is working, Try another source to double check.

Magooo profile image

Magooo  says:
2 years ago

Will, Make sure your disks are clean, If you open the unit up clean the lens with some rubbing alcohol make sure it is clean with no film left on it. (the lens for the pick up)

Brandon  says:
2 years ago

Hey, recently, my baby bro did something to my 360. No clue what, except now the disk holder tray wont go in without force. Also i gentley shook the console while trying to figure out whats wrong and theres a rattling noise O.o

any advice?

Magooo profile image

Magooo  says:
2 years ago

Hard to say without seeing it. Could be a broken loading gear or it is out of timing. Some of the gears are mounted on plastic shafts.

Keem  says:
2 years ago

Im having the same problem as will but it says unplayable disk for everything, and it seems like the disk isnt even spinning

Shahbaz  says:
2 years ago

my 360's been working without a problem since dec 2005. today my brothers were playing it and for some reason every game i put into it says Unreadable Disc or Open Tray on the dashboard. and the DVD movies dont even work now...what to do?

Euan   says:
2 years ago

That exact same thing happened to me yesterday and I still don't know what to do

peter  says:
2 years ago

my 360 has the green lights go on and then freezes when i hit the guide button. Also , it sometimes has 3 out of 4 lights on but they're red. the light where you see the second player is the one that is missing when the lights are red

peter  says:
2 years ago

also on the top if you lay it down like a regular X-BOX where it says x-box 360 it on top of the disk tray in the middle pops if you push a little bit like a poke and i don't now why that is happenig there was no pop before

Magooo profile image

Magooo  says:
2 years ago

The most common failure when you can not read disks or will not play disks is a bad pick up. You can replaces the DVD as a unit or if you have the skills to do so you can replace just the lens or pickup. Sometimes the spindle motor will go bad so if you are not sure I would replace the whole DVD unit.

garth  says:
2 years ago

im having a bit of bother with my 360 ,first thing i noticed was once i loaded a 360 disc i was getting message please insert a 360 disc,had to keep ejecting and retring until it loaded .then it started to freeze during games ,now it will only play one of my games and dvds.i have also notice a slight clicking noise,please can you help it would be very much appreciate it.

tom  says:
2 years ago

hey, ya when i put a disc into the tray it will be saying "reading disc" then suddenly it'll say "open tray". So should i clean the lens with rubbing alcohol?? please help out

Magooo profile image

Magooo  says:
2 years ago

Yes, Try cleaning the lens, Also make sure your discs are clean, You can wash them with mild soapy water from the center out, not in circles.

cubby  says:
2 years ago

the other day i was installing my intercoller and when i pulled it out i found that it had pulled my power ports prongs out...i have no idea wat to do...im lost

Chris  says:
2 years ago

My XBOX 360 can't read any disc, can you help me or give me an address to someone who can fix it.

Tanner  says:
2 years ago

hey i cant see what my xbox is doing i can hear it but i cant see wats on the screen and i bought new jacks but they didnt work. so what do i do.

Magooo profile image

Magooo  says:
2 years ago

I have seen a lot of bad solder joints on the xbox 360 video output jacks. If you open it up and look at the contacts closely you might see cracks around the contact. Re soldering usually fixes the problem.

Pride  says:
2 years ago

My system will rarely play a game disk. It thinks they are DVD's and will tell me to play this disk put it in a xbox 360. The system also sounds like it's struggling with disks. On an unrelated problem, the disk tray doesn't always want eject.

Zacg  says:
2 years ago

I need some serious help getting my XBox repaired, it didn't get the red ring of death, and that's the only thing the warranty covers is those stupid red lights. You see the whole cable that connects from the tv to the 360, well the component that that cord plugs into is internally damaged inside the XBox and Microsoft wont do anything about it because they are anus ticklers. Can you help me out man? Please? If not I have to pay $100 because I didn't get some red lights on my 360

Zach**  says:
2 years ago

Oh yeah by the way my email is obeythemightysquirrel@yahoo.com, I beg of you please help, I just got my legendary Halo 3 and have no 360 to play it on, it is awful.

Magooo profile image

Magooo  says:
2 years ago

You will need to open up your xbox360 and replace the jacks that are damaged. Soldering is required. If you do not have the skills to change the jacks I would seek out someone that can.

You might be able to pull it apart and take it with a set of new jacks to your local TV repair shop and they should be able to solder them in for you.

michael savage  says:
2 years ago

hiya my xbox doesnt have the red ring of death but 3 minuts into the game it crashes and it happens with every game i try to play is there any advice on how to fix this annoying problem?

michael savage  says:
2 years ago

oh if you kno what the problem is can you email me to savage_1987_@hotmail.co.uk

many thanks

burrows  says:
2 years ago

hey. my video wont show up. the audio works fine and i can connect the controller fine too. so i bought a new av cable. still the video wont show up. but i have a fan that i plug into the av connection and it comes with its own av cables that have a unique green wire. i plug these av wires into the fan and straight into the tv and it shows up the video fine. but the fan doesnt allow wireless xbox live which is what i have. so my xbox cant use any av cables that plug into the regular connection????????? i need help understanding how to get my xbox to work with av cables that you plug into the original connection, not into the fan. my xbox 360 doesnt work in that sense. when i shake the console gently i can hear a little rattling. please, i beg u, please, do you know what to do????????????

burrows  says:
2 years ago

one more thing bud. my email is gburros@yahoo.com...... thanks so much man...

Magooo profile image

Magooo  says:
2 years ago

You will have to open up your xbox 360 console and find out what is rattling around. That will tell you more.

I have been seeing cracked boards and bad solder joints around the AV connector. Both can be repaired. Look at the connector make sure nothing is bent.

Mickey  says:
2 years ago

Magoo I have the same problem as a guy above with the system not reading games disks correctly. It says their DVD's. Is it the lens? If so, is it easy to fix? I thought I had up to three years for repair, but I bought it 3/15/2006 and they want $100. That's too much

i love magoo  says:
2 years ago

magoo is sexy

Ben  says:
2 years ago

Is there any way to fix a faulty hard drive, i get the e68 error or am i stuck buying a new one, as my warranty is expired. Thanks Magooo

Magooo profile image

Magooo  says:
2 years ago

I am afraid you will have to buy another hard drive.

Tried to repair them before with no luck, even tried switching the internal disks to another case but it did not work.

Joe  says:
2 years ago

Hey thanks man, I was getting ready to send my xbox360 off to microsoft. I was not too happy about it.

I bought your book and actually repaired it myself. Now I can play Halo 3 I just bought

Nikk  says:
2 years ago

hey there my 360 will turn on just fine and I can hear everything but see nothing but a black screen, tried new cables and still had sound but no picture any advice?

guy parrish  says:
2 years ago

hey man... when i turn my xbox360 on it makes a loud rattling noise... and it doesnt stop until you turn it off....why is that?

Magooo profile image

Magooo  says:
2 years ago

Sounds like a bad cooling fan. Better check it out otherwise you will have over heating problems and get the 3 red light error.

Sometimes hard drives will make noise too.

Turn it upside down and listen for anything loose. something may be hitting the fan

Geoff  says:
2 years ago

hi, about a month ago my xbox stopped working. the picture went bad on me and no it wont work at all.. it turns on but i cant hear or see anything. i've looked into this and its the video encoder chip. can anyone help me out?!

PS its not the TV or the AV cables i've tried other Tv's n bought new cables.

geoff_macdonald@hotmail.com

Magooo profile image

Magooo  says:
2 years ago

If the video chip is bad you are better off replacing the mother board.

Changing the ic takes specialized equipment.

Geoff  says:
2 years ago

oh ok. thanks a lot id already started taking some f it apart.

Mike  says:
2 years ago

my 360 turns on but wean im playing a game or something it makes a sound and frezzes

Magooo profile image

Magooo  says:
2 years ago

It might be overheating or hard drive is going bad.

jason  says:
2 years ago

hi need help my xbox was ok then the tv went off but i can still here the sound so went down my mate and tested it down there but the same? sound no video help plz

paul  says:
2 years ago

hey magooo

the picture on my xbox is'nt showing up, but there is sound. i've checked the TV and the switch HDTV/TV is right. plz help me, i've run out of warrenty and it'll cost alot to fix.

paul  says:
2 years ago

by teh way my email is pem_9@yahoo.co.uk

Magooo profile image

Magooo  says:
2 years ago

Ok, For no video, There are a few things that could be wrong.

If you can try another cable.

Some units have been getting bad contacts on the board where the video connector is soldered in. Re soldering may be reguired.

There have been bad or cold solder joints on the video output IC. The repair guide can help here or you can replace the entire motherboard.

Hope that helps.

Please check back here if you post a comment I will try to answer.

Don't have time to send out emails.

Thanks, Magooo

beau  says:
2 years ago

hey just recently my xbox 360 turns on and instead of 3 rings it only shows 1 on the bottom right cause i have my 360 stood up. oh and is there a way i can fix my tray sometimes it sticks and i have to push on it to get it open jw if u can tell me what 2 do thanks.

beau  says:
2 years ago

thanks alot i saw it on the screen and showed E74 was a bad av cable so if it is that i hope it is, cause i dont want to send it to ms but if i have to i will thanks again

Jake  says:
2 years ago

hey my xbox 360 was playing yesterday, and now when i put a disk in it automatically comes back out. i repeated trying to get it in with the dash boar dbut nothing works! HELP!

Magooo profile image

Magooo  says:
2 years ago

When the disk ejects as soon as it goes in it is because it is not fully loading.

Either the loading gears have jumped a tooth and are now out of time or there is something jammed and keeping it from loading all the way.

Unplug it and shake it listen for loose pieces. Turn it upside down.

You will probally have to open up the console and take the DVD player apart to see what is going on inside.

l dog  says:
2 years ago

Whuz up man. My X box is displaying the infamous red ring of death around the power button. Is this an easy fix? What should I do?

stubbysfatboy  says:
2 years ago

I need to replace the dvd drive in my 360 and i know how to get it out and get the new one in, but do you have to flash the new one with a key or something? And if so, how do you do it?

Magooo profile image

Magooo  says:
2 years ago

If the DVD is an exact replacement it should work with no problem, just replace it.

If you are trying to use an off brand or one modified from a computer then that is a different story.

josh  says:
2 years ago

i recently got an xbox 360 givin to me. i tried some of the dumb steps you find on youtube (bad RAM chip conection, put rubber bumbers behind RAM chips. and replacing thurmal compound on CPU) none of those methodes worked. so i got mad and rented one from a rent to own shop (if somthing breaks you can take it back without having to pay for it) i just switched the mother board and DVD unit with the one in mine, it works like new

josh  says:
2 years ago

i only spent $21.00

stubbysfatboy  says:
2 years ago

sweet thats what i thought but everywhere online says they wont accept returns on the drive because of having to flash it so i thought i would check. so if its a samsung drive in it then i just put a new samsung drive in it or are there different samsung models that i have to be careful of.

Magooo profile image

Magooo  says:
2 years ago

Better check with who ever you are buying from, It may need to be flashed if it is an after market replacement.

Most flashes are for hacking the drive so you can play copied DVD's

Some people are also selling computer DVD Drives.

No returns would worry me....

It depends on what is wrong with your drive but you could just replace the pick up assembly. A lot cheaper. Takes more skill to get into it though.

bowlnut  says:
2 years ago

Downloaded latest update. Now I'm getting System Error E 65 and secondary code 1001. No warranty as case has been opened, but no modifiacations has been done. With no HDD attached it goes straight to the System Error, with HDD attached it boots for 2-3 seconds and then System Error appears. DVD drive is a Samsung MS25. Any tips?

Magooo profile image

Magooo  says:
2 years ago

If your problem started after the update try this -

http://fix-your-xbox-360.blogspot.com/2007/10/how-

bowlnut  says:
2 years ago

I wish that would have worked. With the MS25 disconnected it boots up fine. I had some internet connection problems when the Xbox360 tried to download the update, had to try several times. Sending it in to a local guru now to see if the dvd key is still present. Fingers crossed.

stephen washam  says:
2 years ago

I have an xbox 360, it just started having a serious problem. When Iturn it on for about 2 minutes it will automatically turn itself off and when I try to turn it on again and again it will turn itself off in a shorter amount of time. Will someone please help me.(I bought a new power block and this did not help)

jessy patricio  says:
2 years ago

ok i got the red lights like everyone but i got four and i would like to do all possible, let me re-phrase that, everything possible to opening it up, any suggestions

Magooo profile image

Magooo  says:
2 years ago

4 Flashing Red Lights - AV cable can not be detected.

Make sure it is plugged in all the way.

Disconnect the AV cable from the Xbox 360 console, and then reconnect the AV cable to the Xbox 360 console.

Make sure none of your contacts are bent. Try cleaning the metal contacts on each end with a cotton swab and rubbing alcohol

If the AV cable is correctly connected but the four red lights are still flashing, try a different AV cable if you have one available.

Jeremy  says:
2 years ago

Hey Dude,

After reading all these problems everyone else is having, I have a new one. When I power up I have no video and no audio but I also get no red ring. That's just it, I don't get green indicators either, only the one in the middle (power indicator), as if it's not recognizing the controller. I tried both ports and also wireless with no success. I'm going to try replacing the A/V cable, but the other problem I got no clue about. Any help would be greatly appreciated.

Magooo profile image

Magooo  says:
2 years ago

Sounds like a bad video cable

Besides that .... not sure?

If you happen to have a meter you can check the output on your power supply to make sure it is correct.

Possible main board problem ??

live4games  says:
2 years ago

My son knocked over the xbox the other day. Apparently the disk tray was open when it fell backwards. The entire tray popped out and I don't know if there is a way to put it back in. I tried just sliding it back in but there is too much resistance, I don't want to break it.

Is there a way to fix it?

Thanks

Magooo profile image

Magooo  says:
2 years ago

To re-install the tray you have to open the Xbox up and remove the DVD unit. Then take the DVD unit apart.

The tray rides on a track and is driven by gears. It has to be in the correct spot or the timing will be off. If it is off it will either not close or open all the way or your disk will not load.

It can be fixed but it requires a bit of work.

elauf  says:
2 years ago

my xbox 360 wireless controller is broken.i changed the batteries but it doesnt turn on.any suggestions?

Josh  says:
2 years ago

how come when i put a disc in my xbox 360 i get a loud scratchy sound? its like a mixture of scratchy and rattling. Any ideas? it just started doing this about a month ago. the sound comes and goes and now it has been making the sound longer. Help?!

Magooo profile image

Magooo  says:
2 years ago

Look at your disks and see if they are getting scratched, they are probally rubbing.

If they are you have to adjust the hight of the spindle motor platform.

josh  says:
2 years ago

Yeah they scratch a little. How do i adjust the spindle motor platform? and what is it?..im not great with game consoles and repairing them.

krishna baweja  says:
2 years ago

The disc drive status indicator in the Xbox 360 Dashboard may momentarily change to “Reading”, only to revert back to “Open Tray”, and the game or DVD movie does not start. how do i fix this plzz help

hiperbeast  says:
2 years ago

hi! my 360 rarely recognizes 360 games anymore. most of the time it pops up with a message saying "to play this disc, place in a xbox 360" or something along those lines. it plays dvd fine, no problem. i cant send it to microsoft, cause the case has been replaced with a clear case. it's kinda drivin me nuts. lol. i have the hdd on it, havent tried takin it off...i guess i'll try that tonight..i've tried about everything... right now my 360 is sittin with the case off so i could check out and see what was goin on. what usually happens is the laser will run to the outside of the disk, then back to the the inside really quick. then i get the message. any help would be greatly appreciated.

hiperbeast  says:
2 years ago

hi! my 360 rarely recognizes 360 games anymore. most of the time it pops up with a message saying "to play this disc, place in a xbox 360" or something along those lines. it plays dvd fine, no problem. i cant send it to microsoft, cause the case has been replaced with a clear case. it's kinda drivin me nuts. lol. i have the hdd on it, havent tried takin it off...i guess i'll try that tonight..i've tried about everything... right now my 360 is sittin with the case off so i could check out and see what was goin on. what usually happens is the laser will run to the outside of the disk, then back to the the inside really quick. then i get the message. any help would be greatly appreciated.

Josh  says:
2 years ago

does anybody know what the spindle motor platform is and how i can fix it without sending it in. I am about to head off to deployment and im trying to get it fixed before i leave so i can have my brother play it while im gone for 7 months. thanks

Magooo profile image

Magooo  says:
2 years ago

The spindle motor is what spins the DVD around. If you take the DVD unit apart you will see the lens and the round metal platform the disk sits on.

If your DVD's are getting scratched you can get some more life out of your DVD unit by Very carefully prying the round metal platform that the DVD sits on up a tiny bit. Make sure you do not bend the shaft or raise it too far.

You will see that it is on a shaft that is driven by the motor. This will raise the hight and keep the DVD from dragging.

As they wear out the height changes.

You could just replaces they motor or the whole DVD unit.

If you don't feel confident trying this I would not reccommend it.

tug  says:
2 years ago

my xbox wont play games anymore. it keeps on saying unplayable disc every time. what should I do?

Jason  says:
2 years ago

Hey, I have the same problem Jeremy from two weeks ago had. No audio or sound, and the controllers won't connect. I tried buying a new A/V cable and it didn't work. Also, when you shake the system a rattling sound can be heard. I'm opening it up to see the problem but if you have any ideas, please help.

Magooo profile image

Magooo  says:
2 years ago

Open it up and find out what is rattling, We will go from there.

Julie  says:
2 years ago

my xbox360 is saying unplayable disk on all disk i put in it. I notice that the disk aren't spinning. Any help would help i have three kids screaming to play it.

Magooo profile image

Magooo  says:
2 years ago

Make sure your disks are clean

Unless your DVD unit has a really dirty lens the motor or pick up in the DVD unit is bad.

You could replace both but I would replace the whole DVD unit. Or have it done.

Truman  says:
2 years ago

OK, so I had the ROD before, under warranty, got it repaired, pulled apart the case and painted it. About four months later, the dvd drive starts making some noise, more on some games than others. tried lens cleaning. one day it completely stopped reading. replaced the hitachi drive with one out of a 360 with another issue. the drive would read DVDs, but was unable to play any xbox game. Suspect of the drive still, I ordered a samsung, thinking it was the best replacement drive, installed it, and have the same results. DVDs are fine, no games. the rest of the 360 works fine. demos play, media center connects, Xbox live runs. no ring of death. any suggestions?

Jason  says:
2 years ago

I opened it and dusted the inside. The controlers work but the A/V is still mest up. The rattling sound was this mettle piece thaat seems mechanical but i got no idea what it dose. I thisk it might be part of the disk drive but I cant be certain without looking at another one.

Dan  says:
2 years ago

Hi, I'm having the same problem as Truman... DVD movies run fine but the 360 also thinks that games are dvd movies too... everything else works fine. I've tried a couple of different dvd drives as well - no joy

Phil  says:
2 years ago

I had trouble when te drive stopped opening. Then the screen became garbled and froze. I opened the unit, got it to give back my disc and then it seemed to work again. It did the same thing again, so I got a new Toshiba replacement drive. Installed the drive and it seemed ok for a minute then it would not open and the screen garbled again. I have seen the 3 red lights more than one time, but they are intermittent. Does this sound like drive issues or is there something more major going on? Thank you in advance.

Jason  says:
2 years ago

Hi, I had the the three rings of death repair but now i have 1 red light in the bottom right corner with the error E74, Ive tried 2 different av cables with no cure, can you please help, thank you.

Micah  says:
2 years ago

Hi, I'm recieving one red light and an error message of "E 74" when I turn on my 360. I tried all of the suggestions listed on xbox.com/support , without success. What does this indicate about my 360 and how do I go about correcting/fixing it. I am also currently out-of-warranty, and i would also like to know if there is any possible way to acquire the 3 red lights of death (in the event that correcting the issue in question is out of reach), which would put me back in warranty.

Thank you for yor time,

Micah

Matt  says:
2 years ago

Hey Magooo, my xbox 360 recently displayed the unreadable disc problem and since my warranty was already expired i took it apart to find out the problem. I learned that it was my Hitachi disk drive's spindle doesn't spin anymore. The laser is definitely doing something but the discs will only spin a little bit. My question is if I buy another disk drive that is the same model and everything, will I have to "flash" the drive or should it just be plug in and play? I definitely don't have the equipment for this "flashing" process that I've read on the internet so I'm wondering if it's necessary. Thanks for your time, Matt

Magooo profile image

Magooo  says:
2 years ago

Matt - I can't tell you that one for sure. I have had it work both ways. Most I replaced with no problem as long as they were a direct factory match.

It seems a lot of the replacements do have to be flashed. I would check with who ever you are buying the replacement from to be sure.

wes  says:
2 years ago

hey, i just bought a 360 on ebay, knowing it had a problem with the dvd drive. the drive itself works.. but it will only read one 360 game, and say the others to insert it into a 360 to play. so i was thinkign i might replace the laser or the drive. i know the drive is a Samsung TS-H943A, which i was going to buy the same for it. but i've heard that it needs flashing or new firmware.. and i don't know how i'd do that, so i was wondering what would be the best option? thanks.. email is papasmurf7676@aol.com.. any help would be nice

David  says:
2 years ago

Every game i play freezes about every one minute and about every five minutes the disk somehow becomes unreadable. Any suggestions?

David  says:
2 years ago

Every game i play freezes about every one minute and about every five minutes the disk somehow becomes unreadable. Any suggestions?

Jimmy90887  says:
2 years ago

Hi Magooo, my xbox is haveing one red flashing light with the message "E74". Ive tried messing around with my AV cable like they said to do at microsoft support. I've have no way of spending 140 dollars to get it fixed. Is there a why to fix my xbox? Please help! Thank you for your time.

Magooo profile image

Magooo  says:
2 years ago

E74: AV cable error. There is a problem with the AV cable, try using a different AV cable. If the cable is known to be working then there is a 90% chance it's a scaler chip problem in rare cases it is the CPU.

Main board would have to be replaced if that is the case.

1 red Light Flashing - General Hardware Failure

kent  says:
2 years ago

hi bro,my 360 has the green lights go on and then freezes too...i need the guige also , how to know core system vs normal

Jimmy90887  says:
2 years ago

So could i replace the main board my self, or would i have to send it back to them or should i just wait for jasper to come out?

tommygun8  says:
2 years ago

i am haveing the same problem as a few of them up there... i can hear everything but i cant see and u say to look to see if it needs to be soader back ... i dont know where to look do i need ot remove the black scews to get to it or what any help would be nice

taji  says:
2 years ago

my xboxs green light comes on but the disc drive is broke how can i fix that it plays demos but the belt in the drive you can see it out

yk  says:
2 years ago

how to know xbox 360 core system vs normal system

kent  says:
2 years ago

hi magooo,

xbox 360 screen freezing

any web site can help to solve problem

Halsey wong  says:
2 years ago

hi magoo,I bought my son an xbox360 and from the first day we got three red lights we live in the carribbean Trinidad , We bought it from Kmart they said we had three months warranity we travelled back to Miami Fl and they said no warranity after the first month anyway i bought 3redlightfix and tried to repair it ourself we got it to come on but it froze as the xbox360 sign came up on the tv took it off and the three red lights came back please help

dj  says:
2 years ago

hey dude my disk drive is making rattling noise ca you help

tanya  says:
2 years ago

my 8 yr. old son's xbox will come on but won't read discs. can u help?

chris  says:
2 years ago

How serious is an E 74 with just one red light in the bottom right corner?

gav  says:
2 years ago

hey, can you please help me. my 360 works fine playing games and watching dvds untill it has been playing for about an hour then it says cannot read media and starts jumping and then goes back to dashboard. im confused as to wether this is an overheating problem or i should buy a new dvd drive?? please help

Magooo profile image

Magooo  says:
2 years ago

Sounds More like an overheating problem that anything else. Make sure it is getting enough ventilation, Try a fan blowing on it to see if it takes longer to act up then you will know.

Bootleg  says:
2 years ago

Hey i replaced my case on my xbox 360 about 4 months ago... i have little brothers and they knocked it over so now the tray wouldnt open... took it apart and the tray worked fine.. put it back together and the tray wont open! so i know my problem but how do i fix it... when u put all the screws back in it wont open..so basically when the xbox is pushed down and all together the tray does not work. it just blinks once on the green light.. also can hear some rattling sounds... could it be something in there? like a grounding problem.. thx 4 your time

wes  says:
2 years ago

i have an idea for all of your guy's drives that won't read disks or have problems.. buy a new dvd drive the exact one you have try to get to the closest you can.. look on ebay, thry're cheapest there. when you get it, take both dvd drives apart. at the bottom you get the main board for it.. the green one.. take all the wires out of each one very carefuly! they can break kinda easy sometimes. switch the boards and the new drive will have the firmware form your 360 on it. it might work the first time.. might not, just toy around with it for a bit.. i just got 3 of them workign today by doing that. the one i brought from ebay and 2 others. it works very nice!

CHRISBANNISTER  says:
2 years ago

MY XBOX TRAY SOME TIMES STICKS AND I HAVE TO WIGGLE IT TO GET IT TO OPEN. IS THERE A WAY I CAN FIX IT PLEASE HELP

xbox hater!  says:
2 years ago

I bought my xbox 360 a few months ago and the dam thing keeps sayin OPEN TRAY so i click it and it says CLOSE TRAY so i click that and it does it over and over i broke my controler by smackin it off the floor because its A PIECE OF SHIT.

TheDarklord  says:
2 years ago

Hi I had my Xbox sence release and now Finally after all this time im getting Errors, First it started off being 2 red lights then I took a can of air sprayed it ion to te vents never opend it mind you, After that it worked for a few days then my graphics when pixeld then at this point i now get 1ring on the ring is thair a fix for this E74 code?

timothy german  says:
2 years ago

I put the disc in you can hear it but no picture

inuke  says:
2 years ago

i had my x box for a couple of months and everytime i put an xbox 360 game in it keeps saying open tray, but wenever i put in an xbox game such as halo 2 its works fine. pls tell me y is doing that

Need Guide  says:
2 years ago

Hey Magoo there are so many guides available for sale online. I know you're recomending the one that you linked to but have you compared them to the others?

T.T Newb  says:
2 years ago

My xbox shows no image but i can perfectly hear the sound and ive alrdy restarted the entire system, is there any way to fix it?

Josh  says:
2 years ago

Hey my xbox disk drive just failed and its out of warrenty is there a new disk drive I can buy and put in myself??

jas  says:
2 years ago

what to do if the xbox 360 doesn't read games, i put the game in and reads it put nothing else happens, it just says insert disc

Semydacop  says:
2 years ago

I have the same problem as many others. I get no video or audio from one day to the next. I heard it could be some update problem, but I havent recently updated my console so I dont think it was that. I purchased a new cable and thought it might be that. But that didnt work. Any idea what it could be. No rattling or any other symptons. It does power up. I even tried doing the sync and power up step but nothing. when it turns on it has a small bit of snow on the screen and then nothing , absolutley no sound whatsoever either. Please help.

walzo  says:
2 years ago

hey man, having the same problem as xbox hater. it says opening then closing, and the drive does nothing, it doesnt even act like its trying to open or close. I took the xbox apart and the dvd compartment. Then i tryed it, still doesnt work. I read one post and you had said something about the timing gear in the dvd, is there a way to fix this. Also is there a way to check to see if the motor is bad. Any help would be gratelly appreciated. thanks

Beat  says:
2 years ago

My xbox 360 is experiecing general hardware failure (ring of death). I opened it up and replace the 4 chips on the motherboard with double sided taped and an eraser. After it work for a few minutes then went back to red lights. Then I opened again and looked at the GPU and CPU. The thermal paste on both were smolded so I cleaned it off and put on a new layer. That's when a new error occured. Now when I turn it on it still have red lights and the fans won't come on. How can I fix this? Do I just have to send it to Microsoft?

lalo  says:
2 years ago

my xbox 360 is currently showing the three red lights earlier called the three red lights of death how can i fix this problem at home because my warranty just ran out!?

josh  says:
2 years ago

sometimes the system works without any problems, other times it will say that the disk is unreadable. it does this for several games however. still other times when i place the CD in the XBOX 360, a message will be displayed reading "please place this disk in an XBOX 360 console". any ideas how to fix this?

mooseman  says:
2 years ago

My 360 is practicly new (its only 6 months old) but while I am playing a game It bleeps and freezes (one bleeb, then hypotermia sets in). I have no idea what is causing this and neather do the people at microsoft (apparently, they have faulty servers).

robby tags  says:
2 years ago

im Rob, my xbox 360 freezes, and has a couple of weird pattern phrases, like chekered, and things like that, i put a new game in and it doesent work it still freezes, i have GH3 and it only gets to play one song then it freezes some games it just totally dosent work do you think its a timer problem or what PLEASE HELP!

Cwillikers  says:
2 years ago

Hey i just got my xbox 360 and it worked fine when i got it. Then I put in a game and it made this wierd buzzing nosie, and wouldnt read the disk. It wont read any game or DVD. What should i do

gav  says:
2 years ago

Iv found the problem to why my games wernt working after a while of playing them, its not an overheating problem because i bought a boost fan to clip on back and that didnt help, however i noticed sum scratches on the brand new game i was playin (assasins creed, AWESOME!) it turns out that is the problem sumhow my xbox was scratching the discs. i looked it all up on a search engine n found sumwhere that helped me to a solution. i tuk the xbox apart and stuck 4 rubber pads on the top casing of the dvd drive, this helps keep the disc level and therefore prevents scratchin. hope i can help people that are as mad as i was wen it wasnt working. search around to find a picture of how to arrange the rubber pads.

rad 1974  says:
2 years ago

I have sound but no picture, please dont tell me to check cables etc etc already done it.

pepe  says:
2 years ago

my xbox just frezzes what should i do

Lucas  says:
2 years ago

my XBOX 360 DISC GOT SCRATCHED. WHAT CAN I DO TO GET THE SCRATCHES OFF

corey  says:
2 years ago

my xbox 360 has 1 red light at bottom right e74 how do i fix it.

chris  says:
2 years ago

my xbox turns on and all that but when i open the tray to put a game in it wont close, it just keeps reopening again and again. what can i do

chris  says:
2 years ago

my xbox turns on and all that but when i open the tray to put a game in it wont close, it just keeps reopening again and again. what can i do

joshua  says:
2 years ago

hey my xbox cant even be switched on

when it swithches on it says error e68

Magooo profile image

Magooo  says:
2 years ago

E68 - Hard Drive error. It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it, This can also be caused by a Hard Drive Eprom Error. Some also believe this might be caused by a problem with the fans.

alex  says:
2 years ago

hey magooo i have opened my xbox because my video is out but i can still hear sound. When i shake my 360 around i can hear a little rattling. i have pinpointed the location its in the av connector box. its a rectangle silver box right behind the av connector. How do i get that opened? Thanx man.

Eddie  says:
2 years ago

i dropped my 360. its turns on and loads a game fine. But none of my controllers will connect. Any suggestions?

Razor  says:
2 years ago

When I place a disk in the tray and allow the Xbox to read it, when I open the tray the disk is in the same position. That leads me to the conclusion the spindle motor is not turning. I have searched all over the place and can not find a tutorial on how to replace just the spindle motor and also where to buy just the motor. Anybody have a link or address?

Scott  says:
2 years ago

Where can I buy belts for XBOX 360 SAMSUNG MS25 Dvd drive ?

I also have a box that controller will not connect wireless or wired any Ideas ?

Magooo profile image

Magooo  says:
2 years ago

Any electronic supply sore or Radio shack will carry belts. Many VCR belts are the same.

Check the soldering on your control connector for bad contacts.

jesse b  says:
2 years ago

won a wireless conrtoller tried to hook it up. tried every combination of holding and pushing buttons but both the x-box and the controllers lights just spin and never hook up

ian   says:
2 years ago

yo MAGOO answer alex.

it seems like everyone is experiencing a loss of picture however the sound remains. I just had it happen to me. xbox wants $99 for the repair. WHATS THE DEAL. CAN I FIX IT MYSELF?

wise guy  says:
2 years ago

where is the xbox 360 hardware repair location at????

miguel  says:
2 years ago

Im having a problem with my 360 too, One day I was playing on the computer and my little brother came and told me that the 360 shut off. I turned it back on but it wouldn't read the disk. I unplugged it and plugged it back in but it was still happening. then I disconnected it and I gently shook it and I heard a rattling noise inside the 360. Can anyone help me?

i like pizza  says:
2 years ago

hi magoo my xbox keeps freezening up on me the dish tray sometime want open i got in red light one and when i play some games like halo 3 it say please insert this disc to a xbox 360 and then i got the thing called E 71 with black back ground and white writing could you help me please

demon  says:
2 years ago

my xbox 360 will say reading, but then it says open tray and the disk is still in there.

Daniel  says:
2 years ago

Hi M8, I just bought a 2nd hand xbox which was ment to be fully working. But as per usual it aint and the seller is taking his time to reply to my emails. Basically The Xbox Turns On Fine But The DVD Drive Is Unresponsive. From The XBOX Control Panel It Wont Open Or Close, And Also From The Button On The Front Of The Xbox. I Tried Manually Opening The DVD Drive Which Worked Fine. But Even After Leaving It Open Then Turning The XBOX On It Does Not Close Itself. I Then Tried Openeing It Manually And Inserting A Disk. Then Manually Closing It. On The Control Panel It Constantly Says "Opening" Or "Closing". One Time After A While It Came Up With "Unreadable Disk". Not Sure What To Do. I Havn't Been Inside It Yet. Please Help. Email - DK@D33KAY.COM If Its Faster For You. Thanks Alot M8

shaz  says:
2 years ago

i think my adapter is burnt and i dont have money to send it to microsoft so how should i repair it in home plz tell me?

Kalvak  says:
2 years ago

Dude,

Bought my Xbox in Japan when living there - back in States now and hate the region code garbage. If I just replace the DVD player will that nix the region code issue, or is it enforced somewhere deeper? Any ideas?

Thanks in advance...dacummins33 at yahoo

Megadeth68  says:
2 years ago

Magoo, I was wondering if you have heard of a bad network card in the 360 itself, we had a lightning storm come through sat and it has not worked since. I hate to spend $100 to fix this system since I got it on release day. Plus, I have seen on here that none of your downloaded content will work when they send a diff unit out to you. Do you think that there is an easy fix to the NIC or can you replace it like the DVD drive you were talking about? Any help you can give would be greatly appreciated.

Magooo profile image

Magooo  says:
2 years ago

I have seen bad network cards, Lightning can do some strange things. Try a reset

nate  says:
2 years ago

Hey Magooo,

I am sure you have answered these questions before, but I am starting to get lost in the proccess. My 360 was making really wierd noises (like a grinding sound) for about two months. It has been scratching all my disks. I thought maybe it was tilted but I moved it to a perfectly flat spot and it was still doing the same thing. I was just going to wait for the three lights to come, but this happened first. It will not read any of my disks. It just keeps coming up with the "to play this disk, put it in an xbox 360 console" message for all of my disks. It will allow me to get on the dashboard. Also, when I move it around there is a faint rattling sound. Do you have any idea of what is going on? Is it worth spending $100? Will they still fix it if I mess around with it? My warrenty has expired. I have limited knowledge about the console. Thanks

BrianC  says:
2 years ago

My 360 drive went completely dead and won't open at all. I know how to replace the drive but I don't know where I can get another one. Any suggestions would be greatly appreciated. Thanks.

Samantha  says:
2 years ago

Hey, I am having the same problem as a person way back, my xbox 360 says to play a disc to put it in a 360 console. also the the tray struggles to open sometimes and it also sounds like it is struggling to read the discs. It does this to all games, but occassionally will work. I am no longer covered by warranty and would really like to fix this problem. It happened out of nowhere, I thought it was in good shape up until now. Any idea how I can fix it myself?

aaron  says:
2 years ago

E74? Should I send to Microsoft?

Osten  says:
2 years ago

Every time i try to play a game a message pops up and says," to play this disc, put it in an Xbox 360 console." My discs are clean, and ive tried playing several and none work.

east baltimore kid   says:
2 years ago

my 360 x box tray won't open any more what should i do? i was playing it one minute and when i tried to put another game in the door would't open

Magooo profile image

Magooo  says:
2 years ago

If you have a disk in it try removing it manually.

Also try unpluging the power completely for 30 min and power up again, somtimes it will reset itself

jmillig  says:
2 years ago

I have 1 redlight (bottom right) and a code of 1023. Also, I get an error message as the logo tries to start (error E75). Have replaced av cable and the dvd sata cable. Whay next?

Rich  says:
2 years ago

MY 360 always plays my games as a dvd with a message in like 9 different languages saying to play this disk put it an a xbox 360 console. Once in a while it will work, and it will sometimes go disc unreadable. What is the best thing i can do

Chris  says:
2 years ago

Whenever i turn on my xbox360 i am getting no picture at all and therefore i cant play the console at all!

Magooo profile image

Magooo  says:
2 years ago

Most Video Problems, in fact most Xbox 360 repair problems are from same thing, poor contacts for the IC's on the main board. 90 percent of all problems are caused by this.

The Xbox 360 repair guide will walk you through step by step on how to repair this.

This guide will fix most problems, unless you have a DVD mechanical drive problem like it won't load, disk is getting scratched, door won't close ect..

Some DVD read problems are caused by the bad IC contacts but it can also be a weak or bad laser in the drive.

If you can follow instructions and use some basic tools get the guide. If not look for a qualified repair shop or send it to Microsoft... Yikes

Josh M  says:
2 years ago

ok i get E68 and E 70 errors all the time. i know it the hardrive for sure. is there anyway i can fix the harddrive my self?

joe  says:
2 years ago

i put in a game, it barely tries to read it for 1 second without any noise then it just says open tray at the bottom even when the game is in, any help man,, please they are trying to charge me $100

jared  says:
2 years ago

my xbox360 starts but when i try to play a game it plays for about 1 minute then it freezes but you can still hear the audio but not the video. what do i do and can i fix it.

Chad  says:
2 years ago

When I attach my hard drive to the Xbox 360, nothing loads and i have no red rings it just stays at the xbox logo screen. But when the hard drive is deattached then everything loads and works fine. Please help!

taffy  says:
2 years ago

my xbox 360 has 3 red rings sometimes wen im playing my games and it jus shuts off on me and also when i insert a disc it reads for a few seconds and then tells me to open the tray

can anyone help???

i really would be grateful for any suggestions.

Magooo profile image

Magooo  says:
2 years ago

You have the Xbox 360 3 red light error. The guide will tell you step by step how to fix it. or send it to micrrosoft for $140

taffy  says:
2 years ago

ok magoo what about when i put in a cd and it says its reading and 2 seconds later it says open tray

jared  says:
2 years ago

i need to know what you do if your xbox freezes up as soon as you play a game and sometimes it does it when you turn it on and it don't even go to the dashboard.

mike  says:
2 years ago

my xbox 360 wont read any games or dvds and makes a weird noise when i put one in the disk tray

d-man-dinga  says:
2 years ago

ok wtf my system turns on theres audio but no visual the cables are fine they work on my friends and you can't hear audio with out the video cable in ? wierd... the screen's just black but i can hear the menu and start up chime?

Magooo profile image

Magooo  says:
2 years ago

Ok, Again...Most Xbox 360 problems are from the same cause and that is bad contacts on the main board. There are three ic that cause 90 percent of the problems. The guide explains how to repair the problems. Too much to type here.

If you have a mechanical problem with your DVD then the guide will not help.

Brandon   says:
2 years ago

hey i got a problem with my xbox 360 it wont read my hard drive it says it isnt their but when i go to memory it says un formated dont know what to do bro?

mark  says:
2 years ago

hey if i replace my current dvd rom drive with the TS-H943A will i get banned? i keep getting the dirty disc error

Sean  says:
2 years ago

im having a problem with my lens ive cleaned it made sure there were no scratches.. ive had my 360 for 2 years now and it just started doing this recently.. i think the motor the lens is on is going bad.. it just keeps doing this repeated back and forth motion and clicks after each time. im not sure what to do.. Thanks Magooo

Magooo profile image

Magooo  says:
2 years ago

Usually when it does that it is tring to read the disk but can not. The laser is probally getting weak, I would replace the picup assembly and motor if you have the skills to do so.

Or get an exact replacement for the complete DVD unit and swap boards with the old one, that way you do not have to flash your new drive.

jared  says:
2 years ago

hey magoo, I have anger issues and I crossed the line. my xbox seems to close the disk drive on itself for some reason and i was pissed at the time. I was taking my call of duty 4 disk out of the xbox and putting rainbow six vegas 2 in and the disk tray was closing and i cought it and yanked it and the whole plastic disk drive came out. i was clueless of what to do i curently have no more warrenty and i put the disk drive back in. so now my disks are unreadable every one of them and movies too. what should i do!?!

fatman  says:
2 years ago

thanks i love you guys

Jason  says:
2 years ago

My 360 cant stay on for more than 30 seconds without freezing and im really trying to avoid sending it back can u help?

hunter360fan  says:
2 years ago

My 360 freezes very soon after i start it and im not sure whats going on. Can u help me?

Sharpshoota  says:
2 years ago

hey magooo. i have a video problem with my xbox 360. i have checked the cables and my friends cables numerous amounts of times and they aren't the problem. So im guessing its sumthing inside my xbox like a video chip or sumthin. I hav heard a rumour that if u open your xbox 360 that it detects it and disables u from going on xbox live. is this true? please help.

Magooo profile image

Magooo  says:
2 years ago

No that is not true if you open up your Xbox.

There is no way to detect if something has been opened except for those stickers they put on the seems of some electronic devices that say warranty viod if open.

craig  says:
2 years ago

Hey Magoo - I went to watch a HD DVD. When it started to access the internet it just froze. After 5 minutes I turned the unit off and back on to get a Error 73 which is supposedly a Hardware Ethernet failure. I really don;t want to pay MSoft $100 just to clear coding. Is this somwthing that you think needs repair?

Help.

Thanks

Adam  says:
2 years ago

Hey Magoo! I was looking at you're site and im in desperate need of knowing the ANSWER! My sound works great but the video won't come up. I've checked to see if i had it set on HDTV, but it wasnt. I tried different TVs and different cable set-ups. Nothing....its not any of the games either. I'm so confused and a little pissed because i just bought GTA 4 and i can't play it! PLEASE HELP..i dunno whether its the cable or the machine! MSGGG ME BACK !

ryeguy  says:
2 years ago

nothing on this helped me my cable for the power box wont go into mr xbox 360 can someone help me

GREGG WEBB  says:
2 years ago

Please help, my sons xbox 360 is blinking 4 lights and the drive will not open or close passed a certain point, What is it ?

Magooo profile image

Magooo  says:
2 years ago

4 Flashing Red Lights - AV cable can not be detected.

John H  says:
2 years ago

Hey I feel so screwd his is my problem every once in awhile i get the disk cannot be read but the disk's are fine they brand new they gotta be fine and its not just one disk its all of em.....but it happens in the middle of a game.....and its annoying i dont want to take it to store or get a new one because it only happens once in awhile randomly in the middle of a game...plz help *sorry for spelling*

Jake  says:
2 years ago

Hi! i was playing a game the other day and suddenly my 360 turned off and the disk drive wouldn't open, I followed your instrctions and got the disk out. The next day, I tried playing another game, and it worked for 10 minutes, and then the same thing happened. I'm not sure, but I think it might be the power cord that's shorting out. If you have any idea what it could be, I would really appreciate it.

mantis108  says:
2 years ago

my Xbox360 goes to a scrambled screen after about 3 minutes of operation, regardless of the game. Is this typical of the IC contacts problem, or is it something else?

Magooo profile image

Magooo  says:
2 years ago

When your screen gets scrambled smack you xbox on the side(not too hard) and see id the scramble changes or clears up, if it does then it is bad contacts

Another reason is it might be overheating, make sure your console has plenty of ventilation.

JOHFRE  says:
18 months ago

My xbox 360 has one red light and won't work. The light is on the bottom right hand side and there is an error code of E74. Can this be repaired and will I need any special tools or discs??

Roy  says:
18 months ago

Where do I buy the parts like the dvd for my 360?

Thanks

a person  says:
18 months ago

when i insert my call of duty 4 game into my xbox i get a funny noise and then my screen goes white and the message please insert disc into an xbox 360 console in a pile of languages. i think my bro lifted my xbox and thumped it off a table while the game was in the console.HELP!!!!

Sam  says:
18 months ago

hey i just got the ring of death when i was playing a game and ive tried all that i can with the warranty still on and the drive wont open any help?

davey1111111111  says:
18 months ago

hi please can you help me i have got error 73 on my screen i beleave it is do something to do with the Ethernet port but i have read and tried everything on the net to fix it but to no joy i cant send it back as i have opened the console please can you help me thankyou

CJ  says:
18 months ago

Hey Magoo sometimes when I'm playing my Xbox my game online it will just freeze and i cant hear or move. The only way out is to restart the console. What should I do?

joe  says:
18 months ago

hey recently everytime i put a game disk or dvd in 2 play it says open tray. i no that it is not reading any disk and the disks arnt spinning im pritty sure its the laser in my xbox i could get ir repaird for $65 but i really dnt wont 2 spend thty much can i fix this myself??

jonny  says:
18 months ago

hey magoo im having the exact same problem as joe my xbox will not read any discs it says reading for maybe 5 seconds and then says open tray as if there is no disc at all..its gonna cost me €99 to get it repaired so i really need help..

Dusty Walker  says:
18 months ago

yes i have a question when i put a game in and it goes to load it doesn't all it says is open tray and it doesn't even sound like it is even tryin to start up i think it has somethin to do with the loader but i have no idea does anybody know what this prob. is

aleec1  says:
17 months ago

I got 2 red lights flashing. This supposedly indicates overheating but there has always been more than enough ventilation. I sent it to Xbox who just sent it back to me saying it was not covered by the warranty or I voided it somehow, which I did not. I am waiting to hear back from a "suppervisor " soon but I don't think they will do anything at all. Have you run into this problem? If so what can I do? PLEASE HELP!

joshwa  says:
17 months ago

Hey magoo, recently I have had 1 red segment on the RoL (Ring of Life) and when I look at my screen it says E75. and i was wondering what is wrong with it and would I have to send it to get repaired, im realy gutted because I only just bought ninja gaiden 2 and I can't even play it now, oh and just wondering does using the towel trick little over a month do anything to the hard drive and when i send it back will they reject it.?

thanks man

josh  says:
17 months ago

my 360 isnt working for some resaon the vidoe isnt working everything else works but that so whats wrong

JL  says:
17 months ago

Hey

My problem with the 360 is that it displays no video. Everything is plugged in right and I get all the audio sounds, but no video, no picture on screen. I have tried new AV cables and that has not fixed the problem. I am thinking of sending it in for repairs, that is unless you can tell me how to fix it.

Thanks

Dakota  says:
17 months ago

hey my x-box 360 is not functioning properly when i go to play any game i get three red flashing lights and i dont know what to do about it? i have tried cleaning it by making sure all the dust is out of the places u plug it in at nd it still doesnt work email me back at dakotajg2@yahoo.com

thnk u

plz help plzplzpzl  says:
17 months ago

my 360 starts up normally but there is no flashing light around the power button

and my controller cant connect to the 360 and there fore i cant control anything.ps plz help me . what is wrong with it?

Dan Quick Please  says:
16 months ago

I previously had an xbox with the 3 red lights. i sent it in to microsoft(while i still had warranty) and they sent me a new one. just recentently my new xbox shows the 3 red lights. I want ot know how to fix it myself since microsoft did a pretty bad job last time but all the guides cost money and i do not have a credit card. My question is. "Do you know a Website that has a free eBook on how to fix a xbox with the three red lights?" It would be Greatly appretiated

Dan

Gr1zzznasty  says:
16 months ago

Hi, I have been geting the "Unplayable Disc" message in the space where the name of te game is supposed to be on the dashoard. My warranty is out and I am looking for tips on how to fix this problem. My console also doesn't even seem to be spinning the discs so it can read them. Help please! Email me please at thomasdavis117@yahoo.com with any solutions. Thanks

jai  says:
16 months ago

hello umm i have the e71 error and ive been trying to fix it there was a solutuion i saw where i have to go to system settings and clear cache by pressingXXRBLBXX i already know how to do that but it wont let me go to my dashboard what do i do and how do i get to my dashboard it wont let me?

Chris  says:
16 months ago

Hey my XBOX 360 will play fine for a couple of minutes and then all of a sudden the screen freezes. Yet it doesnt freeze. On halo 3 i can still die, respawn, get shot at, but my controller isnt connected. My controller and my XBOX both show that its connected but for some reason the xbox does not recognize my controller whether its wireless, plug in play, or regular batteries. What is wrong?

THANKS ALOT,

Chris

steve  says:
16 months ago

OK i have a really puzzeling question when i turn my 360 on it makes a beep noise like a low sounding AHHH or horn and the screen is black what do i do?

chaos  says:
16 months ago

i need help. the adio works on my 360 but the video doesnt. i've already replaced all the cables and i dont know wat to do. plz help!

jordan  says:
16 months ago

one day i was playing my xbox and all the sudden the graphics became fuzzy like 3 hours later i turned on my xbox but only the audio work, nothing appeared on my screen, what is wrong w my xbox

Clay  says:
16 months ago

Hey, I was wondering if you could give a tutorial on fixing a disc tray problem. I have looked it up online, and I think it is pretty common, and so ya. My disc tray won't close. IT IS NOT JAMMED, TRUST ME. Instead it has something to do with the system, cause everyting else is fine except the tray slides smoothly in and out on its own and it will only stop sliding when it is open. Even when the console is turned off it still stays open. Please help, cause Microsoft is gonna make me pay 100$. Thanks!

nathan verde  says:
16 months ago

hey CAn u help me my 360 just suddenly started to make clicking noises whenever i insert a disc and it says unreadable disc i NEED HELP PLEASE

Chrys  says:
15 months ago

Hi, My 360 has recently started to freeze up on any game I put in it. I played a game last nght for about an hour and a half and when I put the same game in there today it wont let me go further than 30 seconds... I try other games and it does the same thing, and the controller is frozen as well, I can't turn off the console with the controller after it freezes like that.... It is fine if I don't play for a a couple of weeks but if I play a few days in a row it does thins, I don't play for long periods of time usually, maybe just an hour.... what can be done about this???

Magooo profile image

Magooo  says:
15 months ago

Make sure you fan is running and your xbox 360 is not overheating. Also make sure it is getting enough air around it. Blocking the vents or placing it on carpet will cause it to over heat.

You may be seeing the beginning of bad contacts on the main board ic's, this will cause all sorts of different errors.

Andy  says:
15 months ago

XBOX360 recently starting having issues with reading Halo3 (no other games/disks); replaced Halo3 disk and problem seemed to go away; problem resurfaced this week. receiving "Unplayable Disk" error on Halo3 only. However, when the console is running, you can hear the CD Rom 'revving' up and slowing down constantly. I'm planning to replace the whole thing but wondered if there is an easy fix.

Also, if I open the box for a fix will this null my warranty on the unit?

Magooo profile image

Magooo  says:
15 months ago

Yes, DO NOT open up your Xbox 360 if it is still under warranty, it will void your warranty.

Make sure you halo 3 disk is clean and that it is not getting scratched. It should not be covered in fingerprints. The laser has a hard time reading dirty disks. You can wash it with mild soap and water, dry with a soft towel.

You can also try cleaning the lens of the laser inside your DVD with a Qtip and rubbing alchohol. Make sure it is completely dry.

panmom  says:
15 months ago

I jsut bought a 360 off of craigs list it looks new came w/ everything and the guys said it works great. But I have a problem I tried hooking it up but I get no pic no sound. The cables he sent w/ it are ? HD monster cables. Now w/ these cables am I required to have an HD tv? When I put the green cable in to the yellow socket for pic all's I get is grey lines so do I need diff. input cables?

xbox gamer jeffrey  says:
15 months ago

My man, my xbox 360 wont play games consistantly, and today i opened my 360 fine and cleared the dust out.. dat wasnt the problem... because my games still wont play, the spindle motor has STOPPED spinning!!!!!!!!!! Is it too dry??? i have a Toshiba disk drive..... HELP!!!! MADDEN 09 is SOON lol

Andrew  says:
15 months ago

When I turn on my 360 nothing comes on my television. I can hear sound effects, but nothing else. I've tried a friend's A/V cord to no avail. Any pointers?

youngestof6  says:
15 months ago

My son must have handled the console too roughly as the main port plug in the back broke off. The metal rectangluar plate came out and is now on the plug end rather than inside the console. HELP!!!

Wolvryne  says:
15 months ago

My x box 360 controller keeps on flashing in middle of games and it says please reconnect controller. When i reconnect it the same things happens over and over again.On some games when it vibrates it says please reconnect controller. The controller disconnets itself and flashes4 or sometimes 2 or 3 lights. it turns off sometimes but then i shake it and it turns on. What do i do? i dont want to buy a new one. What do i do to fix it????

wolf  says:
15 months ago

my dog chewed up my wire but i taped it up. it was working now it flashed lights on the controller and stops in the middle of games what do i do ?

cod4 nerd  says:
15 months ago

hi nice page :)

my xbox lazer aint reading the discs got any advice wat 2 d00oo???

lost  says:
15 months ago

i bout a bootleg game in mexico yesterday and it worked there now i put it in my xbox360 and it says please insert disk into xbox360 console is it because my xbox as updates if so how do i remove these updates? help

Tillerman  says:
15 months ago

Since everyone else is talking about their issues, let me share mine. My Xbox is shutting itself off during game play. It is completely random and is not accompanied by any red lights or anything. It will just shut off! I tried new power cords, different outlets and it still happens. The tricky thing is it is random and does not happen all the time, although when it does happen it continues all night. After shutting it down and coming back a week later it may not have any issues. Any idea what the issue is?

steve  says:
15 months ago

When i repaired the xbox 360 and i put the components togther such as ( the DVD drive and heat sinks) when i turned it on the fan was not working ehy?

beto  says:
15 months ago

hey i got this problem my 360 wont read the disc but idk why, i can hear it star running but then it stops and on the screen just appear open tray like if nothing was in u got a trick or something to get it fix

DavidTXboi  says:
14 months ago

The video worked for about 10 minutes, then it crashed. It might be that the 360 is geting too hot. Im gonna buy a cooler and see if it works then.

cameron  says:
14 months ago

I have my xbox compeltly apart, I am not getting any video but I am getting sound, so im guessing its a issue with the video chip. Where are the solder points which I should first check and where do I go from there..?

vin  says:
14 months ago

yo i just got the e 74 error message on my xbox duno wtf to do do i need a new one should i just pay to get it fixed whats best??

Derek  says:
14 months ago

My xbox 360 says my network adapter is "disconnected" when I try to connect to xbox live. This just randomly happened and I've brought it over to a friends house to see if it was just my cables but it didn't work there either although my friends xbox 360 connects just fine (I havn't tried to hook his up at my place but I'm sure it would work fine seeing that my internet works). Anyway, I've been looking around all the websites I can find but still no help. I'm guessing its my network card or ethernet port thats damaged but I can't find any information on how to replace/repair the port or card. Could you or ANYONE please please please point me in the right direction? My email is dexin420@yahoo.com

Please send me some information someone! Thank you!

Boo2007  says:
14 months ago

My 360 door keeps opening and closing? Any suggestions?

alex  says:
14 months ago

hey , do you know if i would be able to fix the xbox 360 disk drive on my own? or would i need a pro to fix it??

Magooo profile image

Magooo  says:
14 months ago

Depends on what is wrong with the drive

Magooo profile image

Magooo  says:
14 months ago

"My 360 door keeps opening and closing? Any suggestions?"

When the door does that it is because the loading mech. jumped a tooth or two and is now out of time and not fully loading.

antwann  says:
14 months ago

my tray wont stay close but i looked in it i dnt see nothing in there

joe  says:
14 months ago

my xbox doesnt go past the opening xbox screen it just starts and then freezes any ideas or tips

Ewan  says:
14 months ago

my x-box still works it just when i put a disc in any disc it say unplayable disk so i assume i broke the laser

MarcStweart92  says:
14 months ago

hi i bought an xbox 360 on ebay and it has the e65 error and i want to know if i rplace the disk drive itself would that fix my problem

Danny Smit  says:
14 months ago

My Xbox has killed all my discs and thinks it is DVD player. Broken the seal and mircosoft refuse have anything to with it. I broken the seal couldn't afford to get it fixed. what should i do.

jackpot  says:
14 months ago

hey i have a 360 elite with the three red lights. i read sumwhere to switch from hdtv to tv and try it. it worked for a couple times then went back to the three red lights. what is an inexpensive way to fix this.

Replaced Drive Same Problem  says:
14 months ago

Hi,

I am getting an "Unplayabe Disc" error. Replaced the drive, swapped boards. Same problem. Plays DVD's but cannot read games.

Help

brokenxbox  says:
13 months ago

hey my xbox simply just wont turn on. i have no idea what happened to it. i was playing then i got off. when i went back like 5 hours later it wont turn on. i tried a different cord. plz help

preston  says:
13 months ago

hey ive had my xbox for about 4 months now and suddenly the screen went all funny like diffrent colours and stuff . so i turned it off and i turned it back on now i was getting no picture but i could hear the sound i dont no wat is wrong with it if you got a idea wat it could be please email me iam board shittless

i just wanted to see if i could fix it my self so i dont have to pay heaps of money to send it away.

EMAIL-preston_4_4@hotmail.com thnx i hope you can solve the problem would make me really happy.

Mike  says:
13 months ago

I got the same thing as Preston and Microsoft's outsourced support center wants $99 to fix it.

Antonio  says:
13 months ago

I've got the open tray error. I opened it up and the problem is not the magnet, I lubed the spindle and motor so I imagine that's not it, and I cleaned the lens with alcohol. When I turn on my xbox 360 with no game the laser tries to read then the motor spins real quick for one second. I don't know if it should but the laser doesn't move anywhere. When I put a disk in it does the exact same thing. It's like it doesn't see the disk. What else can I do to try to fix it??

Magooo profile image

Magooo  says:
13 months ago

I would replace the laser pickup assembly or the entire DVD, More than likely the laser has gone bad or weak when it does that. It is not reading the disk.

Kingk158  says:
13 months ago

I am having the same problem as Derek.

"My xbox 360 says my network adapter is "disconnected" when I try to connect to xbox live. This just randomly happened and I've brought it over to a friends house to see if it was just my cables but it didn't work there either although my friends xbox 360 connects just fine (I havn't tried to hook his up at my place but I'm sure it would work fine seeing that my internet works). Anyway, I've been looking around all the websites I can find but still no help. I'm guessing its my network card or ethernet port thats damaged but I can't find any information on how to replace/repair the port or card. "

It worked one day and then the next day I could not get online because it will not connect.

Someone please email me if they have any ideas kingk158@yahoo.com

Thanks

checkered death  says:
13 months ago

Okay, so I had my 360 sent in for a complete system failure and they replaced it, after I got it back it still won't play several games very well. When I try to play Fable 2 on it the main screen loads in squares, like about a fifth of the screen is normal, the rest is black, then it fills up. Then when I play it the menus don't respond quickly, and then for no reason it'll either freeze with verticle lines all over the screen, or the screen will distort in colored squares all over the place and freeze. Should I send it in because they sent me a faulty one or what?

mad1993  says:
12 months ago

Hey, my controller keeps flashing green even when i turn of the console. It wont let me do anything with that controller. It is a wired controller so it doesnt have the sync button on it also. What do I do?

fret  says:
12 months ago

um my xbox 360 wont read any disk it says unplayable disk it started when my sister was watching a movie on it then it made a loud sound then she turned it off the next day i tried to play a game but when i closed the tray it kept opening i tried several times then i told my dad he some how fixed it so the tray closed then it got to the unplayable disk thing

can you tell me how to fix it or somewhere to get it fixed my email is superhappy_gojira@yahoo.com

Cheech  says:
12 months ago

hey can u help me my xbox cant read any type of discs same thing happened to me like FRET i was watching a movie then it just wouldnt read anything can u help? EMAIL ADDRESS: cheech55@yahoo.com

houston  says:
12 months ago

yeah so every time i turn my xbox 360 on it says "unreadable disc" and the disc i have in there is brand new.can u help?

lol  says:
12 months ago

HI i am having a problem with my 360. i get the unplayable disc message and it doesnt read any disks. does anybody have any suggestions. do i clean something with alcohol or what??

help plz asap!!!!!!!!1 thanks

email me at tata42k3@yahoo.com

very pissed off matt  says:
12 months ago

Hey, i bought gears of war 2 and got about 4 minuets of play out of it, it froze so i turned it of and on again and the disc is unreadable came up. I exchanged the disc for a new 3 times on when the error message comes up the game still plays bhind the message i dont know what to do please help it also only happens to gears of war 2 . email me at uflungdung@hotmail.co.uk

tom  says:
12 months ago

I've had a problem where i'm playing and it says that it can't read the disk, yet i can still see the game playing in the background. Is it really a problem with the disk being read or dose my xbox just think it is? I use to have the problem playing some maps...but now they work fine....it only happens on 2 disks currently...and can happen at anytime during play. Also having trouble getting another game to start, only part of the start menu shows up...sometimes the sound stops after abit..If you could e-mail me at rom_tobins@hotmail.com that'd be great

Jerrel  says:
12 months ago

hey ive had a problem with my xbox saying that whichever game i try to play it says PLAY DVD and ive fixed that before by cleaning it but now i cleaned it and don't know what to do need some help.

THX

Freddie   says:
12 months ago

Everytime I play a game the disc players makes this really weird noise when it scans the disc, and when I take it out the disc is a little scatched.

lumpndpantz  says:
12 months ago

anyone know how to fix just 1 red ring? my 360 comes up with a black screen saying "E74. System Error. Contact Xbox Customer Support.". xbox.com says this means it has had a hardware failure. Am I just screwed?

larry  says:
12 months ago

my xbox 360 tray keeps opening when i put a disc in

Ranger  says:
12 months ago

How can i repair my disc drive at home since i have no warranty.

Georgevllrrl@yahoo.com

liem .H.  says:
12 months ago

my 360 shows e74 code on tv and i`ve tried replacing heatsink compound and still doesn`t work please help

John  says:
12 months ago

Xbox 360 stopped displaying video, but can hear audio. Tried using other A/V cables but same result. No red rings apparent, any suggestions? john@goldenbearfire.net

thanks,

help me!  says:
12 months ago

When ever i put a disk in my xbox 360 it makes wierd noises and i yhinmk it'll blow up. Before that it would make wierd noises and say unplayable disk or please intsert this dis in a Xbox 360 please help me!

thanks

red hunter  says:
12 months ago

hey my xbox360 losthes key how i can find again the key

kerrek  says:
11 months ago

hey whenever i put a disk in my 360 it reads it and then says open tray like its not even there. i checked the microsoft website and went through all of the solutions to try but none of them work. my email is pman5396@gmail.com

PeeJ man  says:
11 months ago

my spindle motor has stopped working. when it tries to read the disc it will jerk ever so slightly, but other than that it has no movement is therea away to fix this easily? I have another dvd drive from another x box but the model is different and it won't read anything but dvds and the spindle motor is mounted on a different shaped piece as well as with a different conection if there is a way to fix this using the other drive that would be great. I really don't have any money to spend but I have the skills to do most repairs myself if I knew what I was working with

Felix  says:
11 months ago

I just got an error code 73 on my 360 its said is a bad ethernet port, I called Microsft they told me my warranty is expired after I purchase my xbox 360 last year november of 07' now they want to charge me $100 dollars for a repair .. For that I'd just buy a new Arcade unit for $200 and slap on my old harddrive..

Anyway I have no more warranty on this so I do have it open now motherboard is out and Im looking at the ethernet port,

Can you give me a clue on what to look for if there's a damage or if somebody went through the same issue what did you do to repair the ethrnet port just email at ....jtorr3@aol.com

Charlene  says:
11 months ago

My Xbox 360 cd drive wont open automatically anymore. I can force it open but that's it. Is there a way to fix it? Or am I gonna have to pay $80 to get it fixed.

Robbie Leary  says:
11 months ago

I own an xbox 360 but nothings wrong with it. I really want to learn how to fix them up and sell them. I have no clue what to do. I just want to learn how to do this. Help me, please?

Robbie  says:
11 months ago

I tried to take apart my 360 and I cant get the back open. Just the front, top and bottom. Can you help?

Tina  says:
11 months ago

Hey maybe you can help my xbox 360 was flasing just one red light and i would get the e68 on the screen.They sent me a box to send it back but it said on the paper to take the hard drive out.Now i am reading that the e68 mean there is something wrong with the hardrive but like i said i didnt send the hard drive it said not to sooo now what???

TreEaston  says:
11 months ago

hey my xbox 360 stoped workin the sound comes in but the picture doesnt can you help me fix bc im out of a warranty

shanna  says:
11 months ago

i recently bought my daughters a xbox360 and 10 new games for her birthday 4 days ago. 4 out of 5 of the new games say unplayable disk but the rest work fine i was told i could exchange the games for the exact same game if i brought them back to the store.but im wandering befor i spend anymore money what could cause this

shanna  says:
11 months ago

i recently bought my daughters a xbox360 and 10 new games for her birthday 4 days ago. 4 out of 5 of the new games say unplayable disk but the rest work fine i was told i could exchange the games for the exact same game if i brought them back to the store.but im wandering befor i spend anymore money what could cause this games are clean no scratches or torn foil all brand new

hex  says:
11 months ago

um,my xbox,i put disk in and it says its unreadable,what do i do?

John  says:
11 months ago

my xbox will turn and i can hear the sound but no picture just a black screen

i have tried to take everything out but still wont work

please help!!

josh  says:
11 months ago

hey magoo

Heres what mine is doing, i'll be playing lets say call of duty and all of a sudden my video will freeze but you can still hear everything else in the background, then after about 30 seconds it will lock up. sometimes it will do it like 10 minutes after playing sometimes i get a couple of hours, could you help me out with that

anthony  says:
11 months ago

john had same issue with my xbox i had to send it it they said something about the video card or something like that inside fryed, your pretty much out of luck if u have no warranty cuz u will be paying high price

Justin  says:
11 months ago

My Xboox 360 wont turn on when i press the power button it dosent do nothing

Twsty  says:
11 months ago

Hey man, I have a request, my 360's disk tray won't stay shut, If I have a game in it and I try to close it then it will simply reopen even if I get the game in and turn off the power and if I disconnect it, it will eject the game then next time I connect it and turn it on. It has to be something inside in the back pushing it out or a system error cause it will stay in the xbox for about 3 cycles on the blue dashboard before ejecting, If you have the soution plase repond to me using this email {morethanhuman12@yahoo.com} thanks.

dark ball3r  says:
11 months ago

Hi, I have a problem

My XBox 360 is not working...Whenever I turn it on and it goes to the dashboard it works fine but when I put a cd or game in it starts to me really load and weird noises. Finally afteeer about 2 minutes of those noises the sysem says that disc is unreadable but the game is fine and cleaned of perfectly...do you know what is wrong and any solutions to this problem? Please Help!!!!!!!!!!!!

kyle  says:
11 months ago

i'm having the same issue as josh. i recently had the DVD drive replaced my 360-pros.com and the machine was working fine for a while. surely it couldn't be the drive? many thanks

michael  says:
11 months ago

recently the disc tray for my xbox360 doesnt open or close i tried to figure out the problem myself but no luck if you kno the problem email me(blackdragon47927@yahoo.com)

Kieran  says:
11 months ago

When I put my game disc in it sais on the screen that its a dvd i tried blowing inside my xbox but that still does not work can anyone help?

Dray  says:
11 months ago

Am havin problem with my xbox 360 when i put a cd in its sayin erro and i really need that fix because i just bought this new game called mortal kombat vs dc and i heard its the boom so please help me out ppl

mike  says:
11 months ago

i am having a problem with my disk drive for my 360, the laser does seem to be working when i first put the disk in, but the spindle for the games or dvds does not turn, i took it apart and cleaned the grease out and put it back together but it still does not want to spin at all. when i put the disk in all it says is " closing tray " and then it will say " open tray " not unreadable disk or error message. if u have any answers please help

the best  says:
11 months ago

my xbox was working perfect until it got turned off.then when i tried to turn it on it would not work

Justin  says:
10 months ago

When i put a game in my 360 it say to play the disc please put it in a xbox 360 so im like WTF you are a xbox 360 can u offer any help?

Rick Plunkett  says:
10 months ago

Hey Magoo my xbox 360 has grey lines running down the screen during start up and if it gets past startup it freezes mid-play is their anything i can do a little bit of historty on the console i bought it off ebay like a month or 2 ago or do i have to pay microsoft 100 dollars to fix it? please help my email address is Country_fan1985@yahoo.com

DeAndre McCord  says:
10 months ago

i have a different problem i can hear my 360 but can't see it help me out email me at big_Dre_722@yahoo.com

chris  says:
10 months ago

my xbox turns on and then on the first screen it freezes (when it says xbox360) and if i past that part when i go on my game an try to play my campaign it freezes... p.s my xbox 360 is hacked

doug  says:
10 months ago

My 360 won't load games. When I put the games in, the screen will show that its reading, and then it will say open tray. Can anyone advise me on how to repair or diagnose the problem.

paul d  says:
10 months ago

hey, i can hear my xbox audio but i cannot see anythin, i have had it since it came out. when i plug it into my tv all i can see is green dots running up and down the screen. anythin i can do?? please email me on paul_is_here_for_you_all@hotmail.com thank you for your time, get back to me if pos thank you

Allen  says:
10 months ago

I can play a game for about 10 mins then the 360 restarts goes to the dash board and will not recognize the disk and will not eject the disk. If I wait a little while I can play again but it just does the same thing. Help please

jc  says:
10 months ago

hey, i need help. I'm trying to lube my spindle but i'm having a hard time getting out the small black screw that holding it in place. The silver ones came out fine though. Any suggestions?

Marquise  says:
10 months ago

Please help!!! My Xbox keeps reading my games as DVDs, and when it boots, an error message appears. It happens to every game, so cleaning the game is not an issue. Please Help!!

Bruce J  says:
10 months ago

I have the same problem as this user posted.

Hubert Scott says:2 years ago

Hi, can you help with a disk tray problem. My xbox disk holder (the round disk seat spindle - or what ever you call it) seems to have gotten too hot and just broke/melted off. I mean I cant place the disk securely in the tray because the spindle disk holder thing broke off. I am decently technical and is there a way I can buy another one. Do you know where? Any help/advice is appreciated. Thanks!

Where can I find a replacement piece at, or what can I do too fix this problem?

Not Magoo   says:
10 months ago

(going back 10 days...)

The best :: That's fine, don't offer any details or error messages to help solve your problem.

Justin :: There doesn't seem to be any help for you. Maybe learn to read and see that others have the same problem, and it seems to be a bad optical drive?

Rick Plunkett :: read the other 1500 comments about having video problems, and then either buy Magoo's book or don't.

DeAndre McCord :: Buy some glasses and then start looking around the area where you left your 360.

Chris :: a hacked xbox?? Send it to M$ and see what they say. Or else buy Magoo's book or don't. Or maybe take it to the guys who hacked it for you and ask if they do 360 repair.

Doug :: Sounds like a disk problem - read any of the other dozen comments where Magoo says that a gear slipped a tooth.

Paul D :: How many times has Magoo posted that something is loose on the motherboard? Either buy his book or don't.

Allen :: read the 20 replies Magoo has made about 360's overheating, and buy his book or don't...

JC :: Sorry, I'm a software guy, can't help you with that one. But congrats, in the last 10 days, you're the only one to actually ask a legitimate question.

Marquise :: Read my answer to Doug.

Bruce J :: Magoo said at one point that there are 3 different drives that M$ used in the 360 (at least at the point in time he wrote that - maybe more now) so perhaps see what brand and model it is, and look for it on-line. Surely someone who's technical enough to take apart an optical drive knows enough to find an electronics parts store, brick and morter or on-line, to find the replacement.

Again, I'm not Magoo, but my 360 has a bad disk, and while researching where to get it fixed (yes, sending it to a 3rd party - worth $65 for me not to take it apart myself) I came across this 45 mins of entertainment of people repeating the same questions over and over because apparently the ability to read escapes some people (and the ability to write / spell escapes a bunch of people, too).

Magooo profile image

Magooo  says:
10 months ago

:) Good Job....

Kailey L  says:
10 months ago

hi everything is working fine on the 360 except that the picture is in black and white. for a while i've just been turning it on and off to get color but now it's always showing up in black and white. tried different tv's and cables and made sure it wasn't on the HD mode. any suggestions?

RudeDog  says:
10 months ago

When I put a disc in it wont spin. What's up

wizdom  says:
10 months ago

my disc tray was not reading the disc's it spins for 2 sec's then it gives up i try cleaning the lence and replace bit's but no luck so i just replaced the disc tray with a new 1 but when i put a game/dvd in it come's up on the tv place this disc in a xbox360 how do i get the new disc tray 2 work on my xbox

steven  says:
10 months ago

my 360 hasnt been working right. it spins the disk the gives up. when i took it apart i heard something rattle AND it sounded very crucial because all i can really do is download demos and watch shows. any suggestions as to what might be wrong

RGW  says:
10 months ago

So when your xbox 360 will not turn on its the optical drive. Do you know how much that cost to repair.

R-Ceazy  says:
10 months ago

My XBOX 360 says every game, movie, or CD I put in it is unplayable. What should I do?

zak  says:
10 months ago

my xbox wont read the discs. the discs r new. how i fix?

dean  says:
10 months ago

im having the same problem with the discs being unplayable i had the rings of death last year and sent to microsoft but my warranty has ran out now do i just need to clean the lens or would i need parts id so how much? because the consoles themselves are only 130 quid now anyway is it worth the hassle?

Cammie  says:
10 months ago

To make this short and sweet. Two 360s in our house, bedroom and living room. Whichever 360 is in the living room gets an "Open Tray" error. When moved to the bedroom it will start reading again. Tried switching out power cords and did not fix the problem. Is there anything that could be affecting the disc reader in my living room? We have a satellite box, tuner, dvd/vcr player, TV and center speaker on our entertainment center.

Bill  says:
10 months ago

The disc drive status indicator in the Xbox 360 Dashboard may momentarily change to “Reading”, and then change back to “Open Tray.” The game does not start and it stays at the dashboard. Any ideas what could be wrong with the console?

jeff eades  says:
10 months ago

my xbox will be working fine. then all of a sudden the screen will freeze out of nowhere. it is especially popular with my ncaa 09 football game. i ordered a new disc drive and i bought three cooling fans for it. do you think that was the problem or is it more serious than that?

Desmond  says:
10 months ago

Problem....I have a bunch of xbox 360's that have bad chips in the CD-Rom drives. Usually i would just take the chip and throw it in a new drive but the chips are screwed up. Is there a way to Flash a new drive to sync it up with a system without having or knowing the old chips firmware. Is there a way to maybe read the codes off the motherboard or just completely hack the new drive so it works anyways. If there is a solution please let me know. Thank You.

Drew Salibo  says:
10 months ago

i have a problem with my 360 well first of all my 360 just comes on by itself and not just that the dic tray always opens and closes whenever it wants so just wondering how would i get that fix i have to unplug everything because it turns on by itself i dont know if this problem happen to ne one but if it has can u tell me what i can do thanks

Nick  says:
10 months ago

So last night to my dismay my box has two red lights pop up, and I got pissed, but thought...thank god it's not 3...uplugged it from the power source, turned off the heat in the room overnight, got up to play this morning and about 15 minutes into BAM, happened again. When it's about to happen you can hear something starting to move real fast (disc tray), like it's going to explode, but then it just stops, the ring pop up and then the box stops working, screen goes black.

I've only seen one other post so far with this problem, and haven't found a lot of other people offering solutions, I'm going to open it up tonight, any suggestions of what I should probably be looking for? (filly4585@hotmail.com)

Magooo profile image

Magooo  says:
10 months ago

2 Flashing red Lights - Your unit is overheating in most cases

Let your Xbox 360 console cool.

You may have to wait several hours for the console to cool enough. Do not turn on the console when it is still hot.

Make sure you can hear the fan running, also make sure you are not blocking the console from getting enough ventilation.

Do not lay your console on heavy carpet or in a confined book case or shelf

If you CPU is overheating you could replace the thermal compound. See the manual before you attempt this. The compound can be purchased at any radio Shack or electronic store.

Big Papi  says:
9 months ago

My xbox is freezing when i turn it on. Not always at the same spot, but usually very early on and most cases before i can even get to the dashboard.

I had a problem, called Xbox support and they said i am out of warranty now and that i should try emptying my cache memory, so i was doing that everytime before i started playing, because if not it would just sparaticaly freeze in the middle of games.

Now it is freezing before i can even get into the game. I asked a local game store and the guy there said it sounded like my laser was going?

1. Is that correct or could it be something else?2. Any options to fix this or am i stuck with buying a new one.

Kevin  says:
9 months ago

Hey Magooo,

When i put a disk in to play...it just says open tray...it sounds like its trying to read the disc...so i think the motor is just not spinning the disk...i have the cover off and getting rdy to tear it apart...before i go any further....do you know if it is easy to get to the motor or do you need special equipment.

Ben  says:
9 months ago

hi mate I have an jap xbox and I plugged it into a 220v plug and it went pop do I just have to replace the internal psu or the power brick aswell

Kevin  says:
9 months ago

Hey this may be a dumb question, but i just want to know...if i buy another Hitachi dvd rom for my 360, it would be the same model and version, would i still have to flash the drive for the box to read it? i dont know if the same models and version's have the same Key or not

Dennis S  says:
9 months ago

Hi, my xbox 360 video stopped working. When I turn on the console I get sound but no picture. No red lights and no error codes. I tried new cables and no change. I rebooted it several times and got no results. Has anyone had the problem?

james  says:
9 months ago

I have tow red lights and the fans are not working I can not pay the 100 to send it in what do I do?

Dan  says:
9 months ago

my xbox 360 cant read any of my disks it ses reading for like 5 seconds then it ses open how do i fix this ?

luke  says:
9 months ago

hi you were really helpfull at getting off the case i was wondering please can you wriite some more so i can get on to fixing my xbox 360 console please

ADY  says:
9 months ago

my xbox guide button does not work or the start button whats wrong

Jumbug  says:
9 months ago

How do I fix the problem of my box not reading discs? I put in a disk and it says "reading" and then goes to "open tray" and then noting. Thanks

mike  says:
9 months ago

hi i have a problem with my 360 it will not play any dvd it does this weird blinking thing. the picture will flash on and off but it will play the menu just fine and it used to play dvds better than the dvd player i had.

D.Kmass  says:
9 months ago

hey uhh my xbox controller aint wrking, i would reconnect it then it would go off in a matter of a second. I'm not sure of the battery back is loose because wen i taped it and it looked tight (i used a lot of tape) it still didnt wrk.

can ya help me??

mack  says:
9 months ago

my game keep saying please put in xbox 360 in order to play and my gmaes wont play it keeps coming in the middle of the game saying this disc is unreadable and try cleaning with a soft cloth

brian  says:
8 months ago

So i have an xbox 360 and the sound works just fine but the video never shows! i have tryed different tv's different av cords, and games! Yet i only get sound no picture. What could be wrong?

mark  says:
8 months ago

my 360 won't read discs

everytime i put a game in it says "to play this disc put it in an xbox 360" in like 12 languages. I dont have the money for a repair. What can i do?

Nholbert@aol.com

bob  says:
8 months ago

my 360 keeps saying that theres no disc in the tray.. ive fixed ot once but two weeks later it messed up again... any help[?

email- carlos3052atl@yahoo.com

tj  says:
8 months ago

hey whenever i put a game in my xbox it just says open tray and it never is able to read the disk..... whqat should I do!?!?!?!?!?!?!?

dane  says:
8 months ago

i removed the shell of the xbobx and when i put it back on it would not turn on

cody nash  says:
8 months ago

i got my xbox 360 this christmas and i loved it so i played it alot and one night when i went to go play at onje of my friends and link up together that night it started bluring up with red the the next day it looked worse you could hardly see so when i turned itoff and back on. it had a red light on the bottom right. error code e74 plz help me the av cable works but what other thing would do this?

Glen  says:
8 months ago

Tried to replace DVD drive in my sons XBOX 360, but new drive would not work. Found out you need to change the keys or flash it so the drive will work. The new drive has ribbons attached (4 of them). The old only has 2 and the rest of the wires are soldered. What would be my easiest or best route to go? Where can I get right key for this older drive?

Randy Clev  says:
8 months ago

All of a sudden we cannot see video. We hear the game though. We tried a new AV cable. No luck. We reset the display setting, not luck. Any deas?

joe  says:
8 months ago

when i put in the disc it tries to read but goes straight to the dvd setting. when this happens i cannot play a game, but dvds wil work. wat should i do?

mike  says:
8 months ago

hey I was wondering if you can help me with a problem. The disc tray on my XBOX 360 keeps opening up rather abruptly. I can't seem to keep it closed. I have no I idea why it keeps doing this. It happens everytime I turn the console on. Any advice???

tyler brough  says:
8 months ago

my xbox isnt reading the disk it comes up with open tray wat should i do if i dont want to do it my self

Peewee  says:
8 months ago

I have e74 and can't get my hard drive to work what can i do

Philip Katterjohn  says:
8 months ago

Hey my xbox will not open or close the disk drive and will not read my games it keeps comeing up with "Open tray" "Opening" or "Closing". I have opened it and used the gear to get the game out but i wont close without me pusing it all the way in... What do i do???

philip  says:
7 months ago

my Xbox 360 makes a wierd clank noise how do i fix it

Joe  says:
7 months ago

I need some help. My 360 will not reconize my neetwork and it's not my cable because it works for my other PC. It's under warrenty but im not sure if I should ship it in because of bad reports and long waits, but I dont won't to open it because that voids the warrenty. So what should I do? I've only had it for 3-4 months and it's never said any errors have occured. Plz help me.

unseemlyvizo  says:
7 months ago

my xbox360 turns on but no screen pops up my xbox controller connects i have no audio or visual can you help me.

if you can plese email me at Lilman_victor@yahoo.com

zach  says:
7 months ago

my wireless controller that uses rechargable batteries just like stopped working. i tried everything with the rechargable cords and i even put regular batteries in but it didnt work. and when i try to plug in the rechargable cord to the controller, it makes a like green then red light on the cord for like a split second: what should i do???

jeremy  says:
7 months ago

hey my xbox was working last night and then this morning it wont cut on what do i do to fix it?

jimbo  says:
7 months ago

my xbox 360 the screen goes pink and its noot the tv we have tried heaps of tvs

Chris  says:
7 months ago

hey how do i fix the E74 error???

sam   says:
7 months ago

when i turn my xbox 360 on it comes up on the tv blank saying no support

Aaron  says:
6 months ago

When i put any disc in my Xbox 360, nothing happens. for a few seconds it says "reading" then it goes back to saying"open tray" as if there is no game in the drive at all. What is wrong and how can i fix it myself (I don't have a lot of money to spend on repairs)

Cody R  says:
6 months ago

Ok my Xbox is getting 2 rings which is overheating i know that. The problem is that it happens every 5min to 1 hour so not sure if fan went out.

david s  says:
6 months ago

hey do u hav any ideas on how to fix eaten discs, the xbox fell over on my halo3 and it chewed up the disc and now its really scratched. i have tryed fixing it wiv toothpaste cause on of my friends said it will help but it didnt fully fix it. ill give u my email address idk if u use em but ill probebly forget this website. the_stanmeister@live.com.au plz help this is costing me $40 and im strapped for cash!

will  says:
6 months ago

my xbox disk tray got riped out of my xbox and i need help getting it back in.....i miss cod

seymour  says:
5 months ago

can anyone help.my xbox 360 power light blinks and the disc drive refuses to open and play disks of any kind. i bought a dvd-rom but i was told that i need to flash it to get it to play games because right now it will only play games please help.

bryson  says:
5 months ago

ok a few months ago i turned my xbox 360 on and the screen didn't work but the sound did. then it wouldn't read the cables ive tried multiple tv's and chords the image still won't appear

Benjamin  says:
5 months ago

My xbox 360 will not read or spin the disk plz help man.

shane  says:
5 months ago

I have the same problem as Bryson, any luck on getting it fixed

Brandon  says:
5 months ago

My Xbox wont play a game but it will install it to the harddrive?? whys that?

And it reads other games fine.

Pablo  says:
5 months ago

my xbox wont work it says open tray every time. I've looked at youtube videos and google searches nothing works can u help me figure out the problem?

Jason Salinas  says:
5 months ago

My xbox wont turn on and it's power source is fine. What can I do?

Rocky  says:
5 months ago

My xbox overheated and turned off. I waited a day and tried it again everything worked except it couldnt pick up internet it stopped on network.

Lloyd  says:
4 months ago

My son's xbox 360 will start to come on and will freeze during the 360 screen. No rings are lit. Not sure what to do. It is out or warranty. DVD makes a sound will it is coming on. Any help would be appreciated.

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