I found KUONI-HOLIDAYS, Swiss travel agency, which has the slogan: knowledge-intensive services in the travel business. The owner said that in the past they used a slogan: "KUONI makes your holiday best" because it reflected the company's main activity and determined its image.

The picture has now changed. Given the strong growth in the travel business, Kuoni decided to become a single travel agency in a "management company information for business."

He plans to give its customers the kind of information needed to improve its management of business travel. The provision of a service valued by the knowledge was a strategic success. In its efforts to become "Administrator of the travel budget", it offers clients a full range of services including special offers and special trips to trade shows, as well as customary business travel.

The computer files of clients KUONI contain all relevant data for business in companies it serves. It can store the class of travel, the category of car rental and personal preferences as the chair or feeding.

At the heart of knowledge-driven approach of KUONI for the customer, is a software system that enables the company to gather and process all data on the journey that a client arranged in advance through this company.

The data packet can be evaluated and presented in accordance with customer requirements and provide maximum transparency of the travel costs. Spending on flights, hotels and car rental can be analyzed according to the destination, class of travel, service and time. Since the second annual report, have also been given numbers for comparison with the previous year.

The management information flow directly to the client from all major business destinations through a network of associated company of the International Association of Business Travel. The information is presented in a convenient format that makes it easier to answer questions like which airline achieved the largest share of reserves, or what is the most expensive.

This smart system helps customers monitor the travel business more efficiently and also finds opportunities for large reserves that provide discounts.

This added service helps to keep KUONI business full of clients in the long term. Its success demonstrates how the services / products based on knowledge can open new market opportunities and strengthen the competitive position of a company in the long term.

In addition, loyal customers the ease with which deliver their products (ready to travel) and the transparency with which this is done.

Remember what I said earlier that transparency and ease were the critical success factors for a good and lasting relationship with clients? Does it know any agency that works this way?

The tour has created an empire

The view of the city and lake stop visitors in their tracks. The exceptional view from the hill above Zurich has more value than a warehouse. This was the amount paid by the first customers of Kuoni hundred years ago.
The top of Uetliberg, already known by tourists in the nineteenth century, helped Kuoni on their way winner. Tourists now pay 25 francs ($ 23 + / -) for the same drive train. The program begins on an underground platform at Zurich main station, through popular neighborhoods in the industrial zone and begins slowly to climb the slopes covered with forests of the mountain. Gradually the cars arrive at the top.
Little is known about the first program sold by Kuoni tour in May 1906. Record were day trips, carrying people of Zurich to the top of Uetliberg, a mountain located in the west of Zurich, and the Dolder, the eastern massif.
At the time it was much more convenient for people to buy a train trip through a travel agency located in the city, than go looking for tickets on the train companies. They still had no experience in the area.

First package tour

Kuoni, whose travel was at first merely an extension of the successful family-owned transport, had big plans. The first package tour abroad sold by him was going to Egypt. In 1907, just a year after starting the business.
But selling trips to the Uetliberg and Dolder was the easiest way to generate some initial revenue, primarily because these areas have tutisticas those days a big attraction. The Swiss Alps and the French Riviera lived a boom in construction of luxury hotels and travel was a privilege of the upper classes. The only way to travel abroad was squandering the life savings to emigrate, buying one-way tickets to the United States or Australia. And in this sector Kuonialso invoiced good money.

Cheap

For the vast majority of the inhabitants of Zurich at that time where the average wage was only 100 francs a year, a swiss franc was accessible to a value for a single ride. He made it possible to escape the harsh daily life of plants and breathe cleaner air than the city, mostly gray and polluted.
The hilltops were the amusement parks, not only affording views of the city of Zurich and its lake but also recreating an artificial alpine world. As the replicas of the Eiffel Tower and German castles in Las Vegas or Disneyland, the Swiss architects of the nineteenth century constructed wooden hotels resembling typical houses, emphasizing the views of the Alps apart.
A deer park was opened in Uetliberg, as well as an enclosure for bears. Visitors could stroll along a network of trails cut through the forest that were benches, fountains and playgrounds.
"You can not deny that the Uetliberg by Alpine gives an impression despite being so far from the Alps" - writes a Zurich newspaper in the same year that Kuoni started operations.

"Facelift"

The forest walks were held today and attract families and amateur athletes in their Sunday walks. One of the programs is the walk through the solar system, ranging from the Sun to Pluto, but on a scale of 1:1.000.000.000.
Stylized deer sculptures of oversized antlers aglow with lamps, guard the way to the top. At the site runs a luxury hotel and, for fifteen years, an observation tower triangular.
The hotel has retained its idyllic wooden façade and has already suffered a series of reforms since the nineteenth century. They also included the construction of a garden-of-winter in glass, where he runs the restaurant today.
The metal tower makes the Uetliberg to rise artificially to 900 meters above sea level. This time, when the wind is strong in the hair of tourists, you can enjoy the stunning views of the Alps, the city and the lake of Zurich. In the days of clear sky is even possible to see its international airport, a place that today is much more important to the Kuoni than the mountain itself.

It catalogs dream and whose prices are generally lower than those who practice it.
Seek prices in several sites, because they are different, because there are price differences between countries for the same destination (do not forget to add the cost of traveling there!).

Happy Kuoni Holidays.