Not everyone knows that body shop customers in Rochester and elsewhere have the right to take their car or truck anywhere they like for collision repairs. You do not have to take your vehicle to the shop your insurance company tells you to. The vehicle belongs to you, so the ultimate responsibility - and authority - for choosing the best possible body shop belongs to you. Even though some Rochester area insurance companies and agents will try to push you around, don't let them.

Here are the questions you need to ask before choosing a collision repair facility

1. How much experience do the technicians have?

2. Do they work with every insurance company, especially yours?.

3. Do they use "Genuine" paint and materials for your vehicle?

4. Will they help you obtain alternate transport?

5. Do they have the latest equipment?

6. Do they obviously care?

It's not enough just to know they do good work. After all, plenty of shops do quality collision work. It's the little things that make a huge difference, like assisting with a rental car, and going the extra mile to make things convenient and easy for you, the customer. Here in Rochester, Valley Cadillac-HUMMER treats every body shop customer like they drive a luxury car, whether they do or not. That's why we are named Rochester's Best Luxury Auto Dealer year after year.

My name is Jim Vinette, body shop manager at Valley Cadillac HUMMER. I am available to answer all your questions, and make your collision repair experience the best it can be. If you are looking for a Rochester collision repair facility, please consider Valley Cadillac-HUMMER.

You can reach Jim Vinette at Valley cadillac-HUMMER at 585-295-7950.