www.providian.com

As one of the financial institutions that did not survive the credit crisis, WaMu-Washington Mutual Fund, which was slammed by the slumping mortgage markets, couldn’t avoid its fate of being bought by JP Morgan Chase. If you are a WaMu credit card, after their merger, the fate of your WaMu credit card account would be one of your concerns. What should you do to get access to your account? Do you have to open a new account at Chase or can you use the existing one in the new system provided by JP Morgan? Questions like this could be found on line.
Type www.providian.com in the address bar of your browser, you will be directed to the web page that is designed by JP Morgan Chase for WaMu credit card holders: https://www.chase.com/welcomewamu1/.  On the right hand side of the website, you will see 5 steps informing former WaMu card holders of how to access their WaMu credit card account on Chase Online. You will find that your WaMu User ID and password are still valid and can be used to get access to your account information. Surprised but happy, right? 
To know more, click on “learn more” on the left hand side of the web page, you will be directed to a page that titled WaMu is becoming CHASE. Here, you will learn more about your WaMu credit card account in the new CHASE system. A to-do list for you to move your WaMu account to CHASE is clearly stated both on the right hand side and in the lower part of the website. This repetition stresses the importance of it. Follow the steps, so that you will be able to enjoy the service provided by CHASE comfortably and with security.
What remains the same for the account?You may wonder if your account will still transfer the payment on the due date as it used to do, or if you can pay your credit card by the way you used to do. Answers to these questions are yes. Here, as I summarised from information available from the website, things remain the same.Your credit card account number and password-Note that your password remains the same unless you change it.The toll-free number that you can call whenever you need help from a Service Representative.They way you pay your credit card-anyway you prefer, by mail, telephone, online transfer and etc.The place you access your WaMu account-you can still get access to it through wamu.com, however, you will see a link that again direct you to the Chase site.Tools that help manage your accounts-Like WaMu, Chase Online also provides its customer with Chase Clear & SimpleSM, which is a collection of tools, resources and services.Your WaMu rewards-For Real Rewards and any other points program, 1 WaMu rewards point equals 1 Chase Flexible Rewards point; for Cash Rebate or any other cash back program, $1 of your WaMu rewards equals 100 Chase Flexible Rewards points.Your FICO score-although now not visible through Chase Online, you can purchase your your Experian® credit report and your score for a fee through Chase Credit Builder.Your existing scheduled payments-They will be paid on the date and in the amount you've specified with no change unless you change them.Automatic monthly payments-no need to reenrol to make them valid.
Although so many things remain the same to protect the benefit of customers, there are something new brought by the merger. But don’t worry, they are new and they are good. You are now entitled to enjoy the service that Chase customers has enjoyed for years.
What’s different?Paperless statements-statement of up to 6 years, and it helps decrease exposure to mail fraud. If you want, you can resume receiving paper statement at any time. Besides, you will benefit from the email service which notifies you when your statement is ready and alerts you when your payment is due.Sign up for Chase Mobile-free to own, quick text update on your account balance, access to the transaction option on Chase.com. With it, you can do your banking anytime and anywhere.Quicken-You can use Quicken, QuickBooks or Money to download your credit card transactions. To use it, you have to first download the instructions, and after logging on to chase online, update your Quicken, QuickBooks or Money. Then you can download your transaction history from Chase Online.
In general, Chase has done a good job in the combination of the credit card business of the 2 entities. Without causing trouble to former WaMu customers, it instead provides more convenient services to them as a benefit from the merger of the 2 companies.