TAM is an official web of brazilian airline. The design of the web is good. I don’t mean it is beautiful but functional. On the top you see the navigation bar and get features of TAM. The body of the page is settled by the search box on the left, special offers in the upper center, some buttons that you may need frequently such as a feedback button called “talk to CEO” at right and the at the feet of the homepage is more detailed links which will solve your problems quickly. So you do not have to go further and some simple questions can be done at no time on homepage.

Well actually the first thing you should do when you step in TAM is to choose your own country and mother language. That’s for you to get into a web features on your interests. So that you can get information base on your need.

Purchase a ticket is easy. Only three steps to get your ticket. Search in the box, get the detailed information, log in your account and then done. And here I want to remind your helper for collecting your point. TAM Fidelidade Frequent Flyer Program Cards accrue your point through your flights with TAM and partner airline companies, plus shopping with your TAM credit card (Available in Brazil only) or using services and products at partner establishments.

Three different cards, white, blue and red are there to meet all the customers’ requirements. You begin with a white card which means you enter this program. In international flights, you shall score as per the class of the paid ticket. In domestic flights, the percentage of accumulation varies from 20% to 150%, as per the paid fee except in certain promotional fees. You just need 12,000 points of summed up flights in 12 consecutive months to be upgraded to the Blue category. Flying in Economy class, you get points equivalent to Executive, that is, 25% more than the White card. In order to be upgraded to the Red category, you need 48,000 flight points, added up in 12 consecutive months. Flying in Economy class, you get points equivalent to First Class, that is, 50% more than the White card.

“Special” in TAM is special services. Guide you about the services online and at airport.
On the left you can see the services are cataloged into many parts. Quickly find the problem you’re worrying and get it solved. In the part of “on board” you could see many sweet services for someone’s special need. Monitor’s travel has always been an improtant problem for TAM. You see they have listed four conditions of this problem. Advices for child who flies with or without company in either domestic or international routes are written there as your reference. Medical things about wheelchair, stretcher and oxygen to make sure any emergencies will be find. TAM also considers about your special family member, your pets. Notes for animals’ transportation are in too.


TAM is surely a good place to get to know Brazil and the world. I speak highly of it because I really like it. However you should come and check whether TAM is also the apple in your eyes.

WN