www.LandsEnd.com

LandsEnd: An Online Apparel Plaza

Lands' End is a direct merchant of traditionally styled clothing for the family, soft luggage, and products for the home. They offer products through their catalogs, on the Internet and through their Inlet stores. Being a direct merchant, they work directly with mills and manufacturers, eliminating the role of intermediaries or middlemen. The benefit derived through this format of trade is directly passed on to the customers. As a customer, you can now get quality goods at relatively cheaper prices.

Lands' End launched its website in 1995. Initially, the site featured 100 products as well as stories, essays and travelogues. However, today the U.S. site offers every Lands' End product from all of their different catalogs, including an extensive overstocks section, where excess merchandise can be purchased at steep discounts. Lands' End also offer separate websites for the United Kingdom, Japan, and Germany. They also maintain a separate business outfitters website, which offers company incentives, rewards, gifts and group apparel.

Lands' End allows you to create a 3-D model of yourself using their ‘My Virtual Model.' You just have to provide some of your critical measurements, which will then be applied to your personal Virtual Model. Using this virtual model, you can "try on" items and outfits, to see how they will look on your body. Outfits can be stored and recalled for later reference. Your model can also be used at other apparel Web sites in the My Virtual Model network, and can be e-mailed to family and friends.

Using Lands' End Live, you can talk or "chat" online directly with their customer service representatives while shopping at landsend.com. The Lands' End Custom tool allows you to custom craft clothing made just for you. All you have to do is answer a few simple questions about fit preferences and body type, and the garment will be individually tailored and delivered to your doorstep in approximately 2-4 weeks time.

Lands' End features various departments such as Women's Clothing, Men's Clothing, Girls' Clothing, Boys' Clothing, and Home & Travel. They also maintain specialty shops such as Outerwear, School Uniforms, Baby Clothing, and Custom Clothing.