www.citicard.com
67Citicards.com for Safe Online Card Dealings
Citicards.com is a website dedicated exclusively for citicard products and dealings. Citicards is a part of the Citigroup Inc., one of the top financial services in the world. The company boasts of nearly 200 million customer accounts and operates in around 100 countries all over the world.
The homepage is done in blue and white and is easily navigable. The design and layout of the details deserves mention in that the options and categories are very clear and concise. The website brings credit card purchase and dealings right at your fingertips. Finding the credit card suited to you is very easy and direct here. All you need to do is to indicate your preferences from the two rows in the header bar. The ‘Find the Perfect Credit Card' option, asks you firstly who you are: General Consumer/ Small Business Owner/ College student and secondly what you are looking for: travel reward cards/reward cards/Intro Purchase APR etc. The third row will automatically display what all cards are available within your preferences.
The cards available will be displayed in an exclusive page by themselves. The blue and green tabs given below has ‘apply now' and ‘quick facts' given clearly. In order to apply for any of the given cards, you need to register and be a member of the site. If you are already a member, you can go directly to your account from the home page itself and access various details like statements, account transfer etc.
The compare cards option allows you to see the details of the cards available side-by-side and then make your choice. You can also save your preferred cards which can be accessed in the ‘view saved cards' section.
Among the ‘benefits and services' section, the built-in benefits of citicard are listed which include city identity theft solutions, money management services, automatic bill payments etc.
The website has a Spanish language option as well in the bottom. In the careers page, you will find the procedure to be followed for applying as well as the locations in different parts of the US a well as Puerto Rico. The safe online shopping section gives you tips and advices for creating and keeping safe passwords. The phone numbers in case of theft or loss of the card as well as those of Citibank locations and internet security specialists are also given clearly.
The advertisements are solely of citcard products and there is just one on the top which is color coordinated with the rest of the site.
Asha Prakash
Hi-tech Editorial Division
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I have firnished a username and password. How do I access my account?
Same as all the other comments.... how do I find the correct page to log into my account. I want to make a payment. Help!
Trying to access my account in order to make payment on line. Is there something wrong? What happened?
There is a problem with their site today. To make a payment call the number on the back of your card and they will do away with the fee.
I just want to pay my bill on line
Have 2 Citi creditcards. Yesterday i finished attaching an id and password to them. A test-run indicated everything was ok. Today, the Citicard website doesn't recognize my id and/or password. Speaking to 2 Citi trouble-shooters was useless. The first one couldn't help and referred me to the next echelon; a friendly and patient lady in India, I think, who couldn't understand me nor I her. (July, 22,2007)
CITICARD, CITIBANK !! HELP !!
A very frustrating time trying to pay online. Same problems as everyone else. I don't NEED this card nor the time wasted trying to pay my bill. Do I dare try the 800 number on the card? Only if I have an entire day to waste trying to understand and be understood by an off-shore room of underpaid individuals who probably don't even understand the concept of a credit card. Goodbye Citicard.
I cannot find the page to print out a copy of my current statement. HELP!
I need to pay my bill in a few days and did not receive my statement in the mail.
A reply ASAP would be appreciated.
Altho I have always had trouble "finding" the page to check and/or pay my acct., today I cannot even access my acct.. i am "rejected" with each attempt that my user name or password is not recognized by HUB. What is Hub and why, in spite of several attempts, will it not accept my "sign in". (I have never changed them). Citi,--you need an update on your page(s)!!
All I want to do is view my account.....no way....pleasd fix this mess...it used to work....
This is crazy! I just want to pay my bill!
Where is my statement so I can pay my bill?
I am trying to pay my bill and it is a hard time finding where to go. Now I have to mail my payment in and it is going to be late and guess who is going to be responsible for it.. Yes, me... It is not right. I been with citibank for so long and i still have to pay for there mistake.. The payment is in the mail.. If your system do not work correctly then u need to get it right.. Do not fault the people if it is u, that is what stop law suit.Your know your are wrong correct it and show respect to the people and wavie the few if your computer is down.. Just think about it.. Wrong and u know it correct it, the people u have keep your company goinging.. Have a nice day.. Hopefully u will listen to the outside...
You make it awfully difficult to make payments online. Surely you could have an easier login. I have been at this internet cafe for over half an hour trying to find a login. Sheesh! I thought this online business was to make life easier.
I give your site two thumbs down.
would like to pay bill online
what is going on. have called x2. no help. just want to pay bill. help!!!!!!!!!!!!
deedto reset my account how do i do this
i want to transfer funds off my current cards to pay bills
I can't even REGISTER my card, much less make a payment. When I enter my account number, it says that CITI does not recognize it. How funny, it sure did recognize my account number when I used the card to make purchases and when they generated a billing statement. I pay all my bills online, so this is a major inconvenience to me, I won't be using this account anymore. T(his is one of the accounts that was opened without my knowledge by converting my inactive Macy's card to a CITI card.)
how can i pay my bill on line? please let me know how to proceed!!@!
Is balance transfer available on my account 5588329000320590?
Great going citicard & citibank.your website is almost as good as your home loans.
saome here, have tried for almost a week to pay my bill online and view my statement... help... before i get a late fee
some here, have tried for almost a week to pay my bill online and view my statement... help... before i get a late fee
How do I register my card?
i had huge problems with citibank while purchasing some stuff for my nephew. I wrote a review of the site before purchasing the stuff. http://hubpages.com/hub/www_Webkinz_com Now i wouldn't recommend the site.
I LIKE TO RESET ONLINE ACCOUNT
Wow! With all the complaints, do I dare ask for service? Please mail, mail, mail, not over the Internet, the amount of interest I paid during 2007. I am preparing my taxes. I need info. This is your test. Let's see if you pass.
Marie J. Parente 13 Reagan Rd. Milford, Mass. 01757 Please no info on internet.
i want to make a payment for my citicard credit card and I can't do it
you guys just keep adding charges to my account and the payment has already been sent now there are charges of over limit and late fees and all that atuff just because I said I was going to pay you off and be through with ya all well tough shit im sorry but you all are ripping your account holders off and when they find out how crooked ya all are you add more charges to their account I hope ya all go broke
I CAN NEVER FIND THE HOME PAGE TO CHECK MY ACCOUNT, I HAVE MADE 4 ATTEMPS AND ALWAYS HAVE TO CALL CUSTOMER SERVICE.
To all who cannot find the right page Please type in Citicards.com NOT Citicard.com If you don't use the S you are lost. Hope this helps.
You keep calling me when I'm not home, and tell me to call you back. Then the people I talk to don't know what I'm calling about....I'm not sure that I know why. I will be home tonight, Tuesday, February 27th should you wish to try me again. I'm not using my credit card, so it is locked and put away. I do intend to make a $50 payment today. If that's what you need to know, then perhaps you don't need to call. Just e-mail me that you received my comment.
Elizabeth Anne
This is regarding your offer of rewards in selected amounts. It looks as if a person earnded these and that you have the opportunity to buy selected itmes useing this voucher with the determined amount noted on the face of the voucherl. in essence this is a scam to get you to purchase these items that do not have a real listed price point but that you could buy them with this voucher for $9.97 each, but this is not the case . The voucher is what you would save if you purchased the items., but it doesn't show what each item retails for.
I bring this before you because I feel it is a scam to get you to buy something under belief that you can use the voucher as a payment.
Sincerly:
Paul Gundrum,Jr.
ALL I WANT IS TO BE ABLE TO SEE LAST YEAR STATMENTS..
AND I AM IN ON LINE HELL.........
Spend half hour still can't see my statement. That's the worsest website I have ever seen.
I TRIED TO PAY MY BILL ON LINE FOR HOURS BUT NO HELP. I CALLED 1800NO. BUT NO HELP. I DON'T WANT MY PAYMENT TO BE LATE. PLS. HELP ME. THANKS.
I can't figure out which website to even go to. I type in "Citicards" along with "View Summary" or "Pay My Bill" and it becomes a monumental task. This has been going on ever since I started with a Citicard. I am thinking about changing credit card copanies. ABSOLUTELY FRUSTRATING!!!
this is the most ridiculous sign in I have ever encountered. I have been a citicard user for several years and for the past six months I have been unable to access my account though none of my info has changed. I guess all citicard cares about is the money that I spend using their card. Rubbish - other cards are much more user friendly. gloria keshemberg
this is not a user friendly site
I've tried to pay my bill also, it's like they want you to be late. Worthless!!!!!
i would like tp review my account xx xxx xxx 0881 how do i do it?
I need to change my acct. number. How and where do I do that?pat green
can't sign' in whats up with that? fix the damm side ,try'd 3days.so you people working for citicard get on it and fix the problem asap,or we have to chanche to, another company wich makit easier for all of us. so please hurry up bevor you loos some more customer.
ihave a hard time paying my bill online
ihave a hard time paying my bill online
ihave a hard time paying my bill online
pay my biil too hard
I can't sign into CitiCards anymore. I've double checked my username and password. Now I'm very pissed at CitiCards.
i need to access my account to see what has been billed and when payment is needed.
I have tried by phone but the information given to me did not work. please let me know how.
People have too much to say. As for me I just want to fine the page to check my account.
FOR YEARS I HAVE BEEN ABLE TO SIGN ON MY ID AND PASSWORD AND GET TO MY ACC. TODAY MY PASSWORD IS NO LONGER VALID. I CALLED SEVERAL TIMES TO REP. AND GOT CUT OFF . CITI HAS THE WORST SYSTEM OF THE CARDS. I'AM GOING TO CUT UP MY CARD AND USE A DIFF. ONE. PISSED OFF 4/20/09
I struggle on a monthly basis to pay my account online. In the past 2 years, I have been able to pay twice. Additionally, when I call to pay, depending on whom I am talking to, I may have to fight to get them to waive the fee of paying over the phone. I agree with DOC CITI.Card has the worst system of payment and customer service. I am paying my bill off and reactivating my VISA!
robert k hutson says:
3 years ago
I canot find the correct page to log into my account. i have called for help-and that did not work. please tell me how to proceed. what happened.