www.wellsfargo.com
69Wellsfargo.com: Ideal destination for financial needs!
Wells Fargo & Co, a diversified financial services company, provides banking, insurance, mortgage, investments and consumer finance through various channels. The company, with more than 150 years in the banking industry, claims to rank among the top 40 private employers in the United States.
The website Wellsfargo.com fails to establish the strengths of the company. The landing page looks quite cluttered with the improper placing of links and poor text formatting. The color scheme goes well with the theme of the site, however a professional touch is lacking in the design of the site. However, the design and layout of the homepage is meticulously carried over in the inner pages.
The tab menu in the homepage carries links to the categories Personal, Small Business, Commercial and About Us. The left navigation menu is placed by default in all pages except for the About Us category. The log-in options and ATM locators are included in this left navigation menu.
The online banking facility of Wells Fargo is fabled for its unique features. With the launch of online banking service in the year 1989, the company bagged the credit of being the first company to introduce online access of banking accounts. If you are new to the online banking features of Wells Fargo, you can very well take an online tour. This interactive flash animated demo gives complete details about handling an online account. Messages and alerts are one unique feature of the service offered by the bank. By subscribing for this service you will get messages and alerts about the transactions that are important to you. Using the online solutions for small business one can manage cash flow, transfer funds, view transaction details and more. All these functionalities are designed exclusively for business purposes.
The commercial banking section includes features like anti-fraud strategies, merchant solution, risk protection and more. The highlight of this category is the feature - Industry Solutions. Using this section, you will get business solutions designed by Well Fargo's specialists. The site would have been more appealing and user-friendly had the features and special deals been described through banners and thumbnail images.
The site lacks a detailed FAQ. Though the features and other benefits are explained in detail below the main categories, including an FAQ could have helped in a better way. Also, there are no brief descriptions about the company and their service, forcing a new user to sit and read the lengthy About Us page for a better understanding.
Lubuna K A
Hi-Tech Editorial Division
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Comments
Dear wellsfargo I was in your main offic in Turlock California down town.To take care of some bis .Having to wate wile your so call team let people just walk in and be taken care of and take bad mouth from your manager was just to much.His tone of voice was un exstable .The date of this experiance was 12:18 P.M 7-18-07 You had some of your team standing around Wile five custemers wated and you manager new it . That didnot want to use tellers. May be a little crostraning will help.I will be movin my account across the street . Trying to straten out an over charge buy your bank is just to much.
working
fhelmick says:
14 months ago
Dear Wellsfargo