LG Dishwasher

LG Fully Integrated with Display Dishwasher in Stainless Steel

Twenty years ago, I would have never considered buying a large appliance, such as a built-in dishwasher, from a relatively new manufacturer. What about the track record? What about repairs? What if the company disappears? So, it took some changing on my part to give the green-light to purchasing the new LG fully intergrated with display dishwasher (model LDF7811) a few months ago.

I know I have mentioned this dishwasher in other hubs, but I wanted to give it its own space because it has proven to be such a great dishwasher, well designed, efficient, a very tall tub (12 inch plates can be put in bothe the upper and lower racks), and, very notably, QUIET!

This is the first dishwasher that I have found that lets the consumer pick the force of the spraying water that cleans the dishes. There are options for a sanitary rinse and an extra rinse. We sometimes have many loads each day. There is a lot of cooking, and ten for dinner is not uncommon.

User Evaluation of the LG Dishwasher

We scrape our dishes quickly before loading them into the dishwasher, but we do not rinse them. We've had this policy through the lives of other dishwashers. For our vintage 1994 Maytag, it meant that I would often have to take the spray arms out of the machine and use either tweezers or some other device to get bits of stuck food from the orifices on the spray arms. It seems small bits of plastic wrap along with fibrous vegetable parts would often get caught in the little holes. (I wondered what was the source of the small bits of plastic wrap for years. All that I can think of is that we often put plates of food in the microwave, and perhaps small pieces of the plastic wrap that we use to cover the food tears and then is removed from the plate by the washing action of the dishwasher.) Of course, the cleaning power of the machine is really hurt if too many of the jets are clogged, and no water is running through them. The jets on the LG are larger, so little pieces have not gotten caught. I have not had to clean the spray arms of debris once. The self cleaning filter works, too, so there is no need to clean a filter -- as is required on a Bosch dishwasher (and here, I note that friends who have Bosch dishwashers seldom clean the filters as often as needed).

Unlike most dishwashers that are covered with an exposed piece of sound insulation, the LGs have an outer shell which covers the insulation. This made for a tight fit, width-wise (and required some sanding) but I suppose that it is also responsible for the low noise. Check the dimensions of your opening.

Rack arrangement is dependent on the kinds of dishes and glassware the consumer puts into the machine. Our plates fit well, as do our glasses. The tines are movable in the bottom rack to leave a completely flat surface, but we have never used that feature.

The cycles are LONG -- even the quickwash is an hour and a half! This is a result of the water eficiency because the top and bottom racks are washed separately. I do wish there were an option for a faster cycle -- even at the cost of using more water. (By the way, this is something common to newer dishwashers).

Capacity

  • XL Tall Tub cleans up to 16 place settings at once
  • Design-A-Rack System allows for maximum loading flexibility
  • Adjustable Upper Rack allows storage of 12" plates in the upper rack
  • Folding Tines & Removable Tines make instant room for larger items
  • 3-1 Cutlery Baskets can be snapped together or separated for placement in either the Upper

or Lower Racks

  • Stemware Holder secures wine glasses, goblets and champagne flutes but also doubles as a

double decker rack for storage of smaller cups

Performance and Conservation

  • Premium LoDecibel Quiet Operation
  • SenseClean Washing System
  • 6 Wash Cycles with 3 Spray Arms
  • Sanitary Cycle
  • Half Load Cleaning
  • Multi-Level Water Direction
  • Detergent and Auto Rinse Dispenser
  • Slim Direct Drive Motor
  • Water Heater
  • Disposer/Self Cleaning Filter
  • Delay Start up to 12 hours

Style and Design

  • Semi-Integrated Electronic Control Panel
  • Visible Digital Status Display
  • Premium Color Palette of Stainless Steel, White and Black with Pocket Handle
  • Stainless Steel XL Tub
  • Nylon Coated Racks and Tines with rounded tips

Two Years Later: Bad News Update

After one year, the LG dishwasher failed. Water was remaining in the bottom of it. Readout codes appeared on the LED screen. I called the 800 number for repair. The first person took a long time to come and seemed not to knw anything. I called LG for another repairman. This one, The 'Best Appliance Guy, was well spoken, but after replqacing the pump, the machine still did not work. After one month, LG replaced the machine. I thought I just had a the rare bad experience. After one year, the s econd macine stopped working (pump problems and the button for the extra rinse ande sanitary rinse did not work. The Best Appliance Guy returned, told me that the seals of the pump had disintegrated and that it was difficult to get another pump. That was after three visits. So, I replaced that dishwasher with a Whirlpool GU3600XYST. The fact that the LG failed twice is so sad. When it worked., it was impressive, but to fail twice, beyond an easy repair, at such a high price, is inexcusable.

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I Love Comments! 219 comments

Mick 9 years ago

As a former manager of an appliance store (an LG dealer) I strongly urge people not to buy anything from LG in North America. They do not have parts availability like the American brands, so if you have a breakdown, it can be many weeks before you get a repair completed. Fit & finish is shoddy on their refridgerators. We had several serious recurring issues with their Fridges & Laundry products, and I expect the same with the launch of their Ranges and Dishwashers. For out of box reliability, Whirlpool products generally do well. That said, any cheap (under $500 usd) dishwashers out there generally do not clean very well. Ask any appliance service technician and watch for the look of disgust on their face when you mention LG - buyer beware.


gredmondson profile image

gredmondson 9 years ago from San Francisco, California Author

Thanks, Mick, for the comment.

As it turns out, our LG dishwasher needed a repair just before the one year warranty expired. The repairman said we need a new motor. I thought it would be here by today, but that didn't happen. I'll post another comment when it is fixed. Right now we sometimes take our dishes to our guesthouse that has a much cheaper Frigidaire, two year old dishwasher. It has done a good job.


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gredmondson 9 years ago from San Francisco, California Author

Mick, you are absolutely right! Our dishwasher was finally fixed yesterday after 35 days of being unuseable! I called LG many times, and they insisted on fixing it rather than replacing the whole unit. The motor and pump were replaced twice (I don't know why the first replacement didn't work). both repairmen said, though, that there are few problems with the LG dishashers. My experience with LG customer service has been disappointing. I think they should have done something to make up for the 35 days without a dishwasher -- like extend the warranty, for example. I'm going to call them again.


Anton De Beer 8 years ago

My LG dishwasher needed a water pump replacement twice now. The problem is that the seal on the pump shaft leaks and allow water to reach the motor bearing this causes that bearing to fail. At this rate the dishwasher wil require repair every 8 months


gredmondson profile image

gredmondson 8 years ago from San Francisco, California Author

Anton, My LG repairman told me that LG has redesigned the dishwasher pump because the earlier model caused trouble -- but not the trouble that you mention. He said that food debris was getting into the pump where there were small tolerances, and causing it not to work. My dishwasher has trouble with the button that lets you choose to have a "sanitary" rinse.


Roger from NH 8 years ago

My LG Dishwasher is about 30 months old. It has failed twice the first repair took 30 days and the repairman finally spent 2 hours on the phone with LG.

Current repair was first diagnosed on April 25th. Since then two motors and misc parts have been replaced. We have called LG, GE who hold the maint contract and the local sevice provider. We are now waiting for the 3rd motor and LG/GE are giving us the run around. The unit is a lemon and LG/GE should replace this unit or give us the money we spent. In 10 days it will make 90 that this unit is out of service.

I will not buy another foreign made product. I have a Fisher/Pakel (Spell?) washer dryer that is equally disapointing.


Andrew Tuller 8 years ago

We have an LG dishwasher model LDS5811WW that we purchased in Sept 05 without an extended warranty. Last year I noticed rust on the racks and LG replaced the racks within 1 week without ever seeing the damaged racks. Great service. A month ago our dishwasher failed to operate and the error code was LE (meaning motor failure). The problem was the insulation in the door had a chemical reaction with the wiring harness which caused the wires to dissolve. A month later and a few phone calls LG sent us a new dishwasher even though our washer was 2 years beyond warranty coverage. Great service. Andy


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gredmondson 8 years ago from San Francisco, California Author

Gee, Andy, I had to really work to get LG to replace our faulty dishwasher, bit I was pretty sure that they would not hae done it twice -- when the replacement failed after a little mre than one year. Congratulatons.


m Barton 7 years ago

Wish I had read comments such as these a few years ago when we bought our LG. Worked fine for a while then main pump broke. After much waiting it waqs replaced only to break again. This time entire electrical panel had to be replaed as well. We had no choice but to buy a new machine. I am keeping all our records as when there is a class action suit against them we will be ready.

*&%$** LG


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gredmondson 7 years ago from San Francisco, California Author

Our replacement dishwasher failed, too, and I replaced it with a Whirlpool. LG has proved to be the worst experience I have ever had with a large household appliance. It is such a shame, because when it worked, it worked well.


B Wimmer 7 years ago

I also own this pathetic dishwasher. Had the repair people here twice last year because it wasn't drying the dishes. LG sent a new door which did not fix the problem, then the warranty expired. Yesterday, the appliance started flashing some code and there was water in the bottom of it. I'm assuming the pump has now gone bad. I WILL NEVER BUY ANOTHER LG APPLIANCE AS LONG AS I LIVE. Aside from having a terrible product, their customer service people are just as bad.


Bob Kay 7 years ago

LG products are pure trash. From their cell phones to major appliances its one horror story after another. We have a full set of LG appliances and everyone of them has a major flaw. The pump on the dishwasher has failed. The lights on the fridge wont go out when you shut the door. The freezer fan ices up and all the food in the freezer comparrtment defrosts. The icemaker quit. A burner on the stove wont heat. The microwave makes an unbelievable racket. My cell phones screen blanked out. I know what I am going to do to return the favor for those clowns and their consumer products garbage they refuse to fix. Whenever you see one of their stainless steel garbage appliances "accidentally" knee a big dent in the front..


David T 7 years ago

LG has the worst dishwasher and customer service I have ever witnessed.Bad oder, faulty motor, error codes and that was just the first day.I have had the unit serviced 3 times the first year and is still not working anywhere as good as my 200 dollar builder special that lasted 15 years. Customer service is in another country (good luck). If your in the market for a new dishwasher just remember "to say no" to LG.


Shelly M 7 years ago

I have an LG Dishwasher, LG Washer/Dryers, LG DVD Players, and an LG LCD TV (small). After a year the dishwasher had to have the pump replaced under warranty but the service call was $45.00 Now I have the LE code coming up, the repairman just left and claims the motor needs replaced. My warranty expired in November, 2008 - two months shy. They want $358.00. We only paid $500 (our son got us a deal where he works). What a joke. My husband wants to fix it himself but after reading the comments...that would only last another 8 months if we can locate the parts. We're going to call and try to get replacement from LG - that would help us save money for a year to get a new dishwasher. The repairman just called and said he would take the old "LG" off our hands if we were going to get it replaced. That's because the thing looks brand new....and they know it. Our LG DVD Player skips at the end of movies - but our old Sony did this too. They heat up in the cabinet... We're sticking with the old classic brands now. Our Kenmore Refridgerator lasted 17 years and our old GE Dishwasher lasted 9 years. I don't believe in extended warranties, but we are definitely going to get one with the next dishwasher...Life is not good with LG...


AngieHH 7 years ago

We bought an LG dishwasher for our new home in May 2007. Just before Thanksgiving of 2007, the bottom rack of dishes were as dirty coming out as when I put them in. LG customer service was very nice and seemed efficient enough. They sent a repair man who came within about a week. But alas, we needed parts--the last one (door seal, because evidently they knew mine would be damaged during the repair) would not be in for another 30 days. So I had to go almost 2 months--though Thanksgiving and Christmas--with no dishwasher (and I hosted Thanksgiving here!). By January of 2008, with the last part still not in, LG agreed to replace the dishwasher. Since they no longer made the model I had, I got the "newest" model. Well, here it is January 8th of 2009--one year later--and guess what? I've now got water sitting in the bottom of my dishwasher! I am frustrated beyond belief at this company & had I known this, I probably would have refused their replacement and gone ahead and bought a GE. If I call LG again about this problem, it will only be to tell them what a LOUSY product they have!


gredmondson profile image

gredmondson 7 years ago from San Francisco, California Author

Sadly, and frustratingly, your experience is much like mine. The reliability of the LG dishwasher is an embarrassment to the company. I wonder if the company is working to figure out what the problem is.


Gary Martin 7 years ago

This machine just won’t finish a wash cycle. Fifteen to twenty minutes into the wash, it shuts down and starts flashing the letters “PF” on the display panel. “PF” stands for POWER FAILURE. Urgh. We researched it online and discovered that this particular make and model of dishwasher is prone to this glitch


Joe S 7 years ago

We purchased 4 new appliances from Local Dealer who said they were excellent quality. They definitely were not the cheapest. Last Sat. the dishwasher started leaking on the lower left hand corner. I looked and cannot find a bad seal and there has been no damage. Just 1month after 2 year warranty. Icalled the dealer and he gave me the numbers for repairmen, same story from LG. Guess I donot feeel right about handing over more dough. when I just shelled out thousnds to them 2 years ago.


kvtaylor 7 years ago

This dishwater is CRAP! Since having the LE error code pop up, standing water in the floor of the crap, the screeching, and dinging, I have contacted the 800 number to be treated like crap by their customer service people, notified my usual handyman who can't figure it out yet, and am now totally anti LG. I have had this dishwater for less than 3 years. It started it out great. It looked great. It sounded great, i.e. quiet. It seems to me that the manufacturer should be more than amenable to replacing this appliance until they figure out where they went wrong. I think this is the ONLY way to save face and this product. Until they do so, right now I am feeling compelled to warn as many people as possible, in as many ways as possible, not to buy ANY of their products.


Jim Bob H. 7 years ago

I have had exactly the same experience kv... It is just out of warranty, a few weeks. The estimate to fix it is 485.00. I asked them to give me a break. I have one of their washers and dryers, and have had nothing but trouble. They obviously have serious design flaws. Just as a note... the LG repairman told me to buy a Bosch. Where are the class action suits for the dishwasher?


Linda W. 7 years ago

My LG dishwasher model LDS5811WW is just 2 weeks past the warranty. It has always worked well. Last week, it started making loud grinding noises as it went through the cycle. Those eventually went away. Now, the machine goes through to about 53 minutes, then starts dinging and OE appears. I believe that means the machine is not draining properly. I have called the 1-800 number, and waited for over an hour with no one answering the phone. Local repair seems very reluctant to come and look at the machine - haven't even got back to me about the machine. I am a bit at my wits' end.


Big Jim 7 years ago

I purchased an LG Dishwasher Model# LDS5811BB on 9/30/07 from Home Depot and installed by Home Depot. Less than 4 months later it was not working and the customer support then was fine from LG. It was repaired, they replaced the motor sump assembly and main control board and worked ok till last month (Jan 09). LG's Owners Manual book says 1 year labor and 2 year coverage for parts. I called the LG Customer Service number and have got nothing but a runaround. 1st Phone call I talk to the customer support person and he tells me to call the authorized repair dealer and schedule a repair. Ok so I call the repair place and they tell me they need a work order number from LG. 2nd phone call to LG same day, sounded like same representative and he says he will send the work order to the repair place. (Next day), I call repair place, no work order. 3rd phone call to LG and still sounded like the same representative from day before, he says my warranty is out, I tell him same thing 1 year labor, 2 years parts. The representative tells me I need to FAX the page from inside LG's own Owners Manual that shows 1 year labor and 2 years parts, a copy of the reciept, and the customer invoice from Home Depot, which I did. 4th Phone call back same day, representative tells me FAX must come from a different department and it may take a day for them to get it and soon as they get it it they will send a work order to the repair place. That was over three weeks ago. On 02/13/09 I called the repair place again and guess what, still no work order number. I guess LG figures if they can delay me till SEP 09 they can really say my warranty is out.


Another bad LG experience... 7 years ago

I have an LG model LDS5811WW that is about 2.5 years old and it worked great until two weeks ago. The wash cycle takes FOREVER(3 + hours) and I'm getting no error codes. I've been on an appliance repair website looking for anyone who's had similar issues to no avail. I would prefer to repair myself as the parts seem to be avail. from an online applince parts site I've used before but I just can't pinpoint the exact cause. After reading comments here I'm considering buttoning it back up and washing dishes by hand for a while.


Rich 7 years ago

I am another proud owner of a LG dishwaser. Nothing but problems from shoddy parts to the final straw the ole LE "motor shot" error after a year. I wish my wife had checked these reports before buying the LG junk


J Conway 7 years ago

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I purchased LG LDS5811WW 6/24/2006 from Best Buy. I Paid $680.50 including Tax. About a year ago began getting LE Error Code. LG Customer Service assisted me in diagnosing the problem. BAD MOTOR. OK, send me one! We can't LG said you have to go through an authorized repair to get it. Found one about an hour away from where I live and had them order one $75.00 because motor NOT covered under warranty. I returned home installed motor myself and still got LE error. Called LG again!!! They said it had to be the control panel. Ok, send me one! We can't you'll have to go through your authorized repair to get that and trade in your existing one. Did that and brought home WRONG Control Board!!! Come to find out LG used several different Control Boards for LDS5811WW! Why didn't they explain this to me when they had me and the authorized repairman on the phone??? Finally got the right control board and installed it. LE Error Still!!!!! I was really upset it has been 2 months waiting for parts numerous phone calls to LG Customer Support totally an astronomical amount of HOURS trying to find out what was wrong. I finally found a blog on the internet about faulty wiring in the door and the spray in lining LG used to insulate the front panel. The wire harness was stuck into the lining and had ripped the wire going to the circulation pump creating an LE Error.

Spoke with LG about the issue they denied knowing anything about this!!! Funny when others have reported the same problem and still NO SERVICE BULETIN HAS BEEN WRITTEN and LG still denies a recall on this model!!! This is Crap.

I spoke with LG today regarding the upper and lower drawers rusting already! They are still under a 5 year waranty and they seem to be sending me new ones. We'll see if they send the right part!!!

While I had the Customer Service Representative on the phone I started telling him the History on My UNIT and all the frustrations went through over a broken wire. I asked him to research if there was a SERVICE BULLETIN as of Today! Still NO... Why are they denying that this Unit had a Wiring issue and refuse to send a new harness under warranty or replace the whole unit all together?

They are eventually going to have everybody hating LG products over a few bad ones. Overall LG seems to be a great product when it’s working there service dept. needs to keep better records and inform people better when trying to trouble shoot their error codes.


Jim 7 years ago

I bought a brand new LG dishwasher 2 months ago. It has never cleaned the dishes adequately. Dishes come out as if they have never been washed. LG has been out 4 times. The 3rd time they replaced the pump almost as a matter of fact. It still doesn't work and and they claim nothing is wrong. There only resolution they offer is to send another service person out but tell me if they find nothing wrong they will charge me. Thi company has no concept of customer service. LG Sucks!


Dan 7 years ago

Add me to the list of fools who purchased LG Dishwasher JUNK! Same wire harness problem. Called LG an raised issue that this was a recallable issue reported repeatedly in the LG Model LDS5811. Was told by LG to go pound sand.

So other than vent in posts like this, I'm SOL.

DO NOT BUY LG ANYTHING!


Jim 7 years ago

I bought my LG dishwasher 3 years ago for $900. I liked the way it looked as well as all the bells and whistles.

My wife loved the quietness of this unit and how well it worked.....worked being the key word here!

After 11 months of this appliance, we started to notice that water was starting to remain on the bottom of the pan. LG could not find anyone to come out and repair our dishwasher for 2 weeks. When the repairman arrived, he was clueless to these units. He came back the next day with what he thought were the correct parts. He eventually repaired the unit and we were off and running....or so we thought.

2 weeks later I noticed the floor starting to buckle around our table in the dining room. I started to pull up my floor to find out what was going on and traced it back to the dishwasher. During the rinse cycle, water was coming out of the overflow spout on the door and getting underneath of wood floors.

After several calls and many, many months of fighting with LG they finally accepted full responsibility for all of the damage.

The first call took place in January and they delivered our new dishwasher in August. It has been over a year since we got it and we have to wash everything on strong sterile mode to get the dishes washed.

The good news was that I also took legal action for the damages to the floor and filed a complaint with their legal team. After 4 months of documenting the troubles and making sure that I had taken pictures of all the damage, they sent me a check for $6000 to repair my floors and get everything back the way it was.

The key here folks is that if are having trouble with your appliance, make sure you keep good records of when you called, who you spoke with, the name of the person from the repair service, take pictures of any damage and never let the repairman take the broken pieces with them. That is evidence that you can never get back.


James1855 7 years ago

Well, I'm another in a growing list of unhappy LG owners. I am having the wiring harness issue that has been reported. I hope to get this issue resolved, but it only seems to be the first of many problems that await me.

When will my LG washer and dryer begin failing? I guess it's time to go back to Bosch.


SusanC 7 years ago

I also bought an LG Dishwasher and had it fail on me at 363 days into the 1 year warrantly. They tried to tell us that it would take too long to get a repairman ou to fix it so it really wouldn't be under warranty at that point. Of course, we didn't take that for an answer. We had the motor replaced. Two months later the pump was replaced. Now, about 6 months later the machine is screetching really high pitched (supposed to be one of the quietest machines on the market) and water pools on the bottom of the dishwasher. I feel like a fool for buying this machine. It was the most expensive one on for sale at Home Depot.


Joey 7 years ago

Our LG dishwasher, about three years old, started displaying the LE error code -- first only occasionally, then it's all we got. Also, the unit, when working, had been a little noisier than before -- it was whining, not it's usual quiet self. Tried unplugging if for half an hour (recommended as the first step) to no avail. But when I removed the front panel and rooted around in the bundle of wires, sure enough there was a broken one. The wires tend to embed in the tacky black insulation, which degrades the wires, eventually causing them to break. Spliced the broken wire and voila, it works fine (and is quiet again -- for whatever reason). It's not great design, obviously, but it was an easy fix.


SAD HOUSEWIVE 7 years ago

LG TRASH...DISHWASHER RUBBISH...FIX FIX FIX....DON'T BUY THIS RUBBISH PEOPLE....KEEPS BREAKING DOWN


Giordihead 7 years ago

LG should be embarresed, or maybe I should be embarrassed for buying this dishwasher. 6 weeks and still waiting to have the motor repkaced, a motor that was only 3 years old...never again will this household own an LG product. 2 cell phones dead, plasma needed repairs after only a year and a half and now the dishwasher...and just try to get someone over there to assist...embarrasing, I stress if you are looking to buy, stay away from LG


Giordihead 7 years ago

LG should be embarresed, or maybe I should be embarrassed for buying this dishwasher. 6 weeks and still waiting to have the motor repkaced, a motor that was only 3 years old...never again will this household own an LG product. 2 cell phones dead, plasma needed repairs after only a year and a half and now the dishwasher...and just try to get someone over there to assist...embarrasing, I stress if you are looking to buy, stay away from LG


john 7 years ago

had ldf6810st model for year and a half. second time broke down.

first repair guy came out did shotty work, quick fix on hose to get by. now i have to pay a new service guy to fix shit that should have been fixed the first time. lg can eat my ass.


gredmondson profile image

gredmondson 7 years ago from San Francisco, California Author

I will edit a comment left by "john":

had ldf6810st model for year and a half. second time broke down.

first repair guy came out did shotty work, quick fix on hose to get by. now i have to pay a new service guy to fix [deleted] that should have been fixed the first time. lg can [deleted].


Laura 7 years ago

Same sad story as everyone else here. Bought all LG appliances for my kitchen remodel 2 years ago. One month after the warranty expired, the dishwasher died. It was an expensive model and 'customer service' is laughable at best.


abdalla 7 years ago

I also bout this piece of crap, called LG dishwasher, LDS5811WW. UNLIKE YOU ALL, MIND NEVER WORKED RIGHT, DISHES COME OUT THE SAME WAY THEY WENT IN, I CALLED LG ONLY ONCE THEN I MADE AN OPINION ABOUT THIS COMPANY, THEY NEVER CAME OUT TO FIX IT, THEY NEVER EVEN PAID ANY ATTENTION TO MY PROBLEM, I WILL THROU IT AWAY AND GO GET A REAL MACHINE, IT WILL BE CHEEPER AND WILL WORK MUCH BETTER, I WAS FOOLED BY THIS COMPANY ONCE AND WILL NEVER BE FOOLED BY THEM AGAIN, FOX PLEASE NEVER BUY LG PRODUCT.


Patrick Greene 7 years ago

Purchased LDS5811ST/01 about 2.5 years ago from Home Depot for kitchen remodel. Worked well until month 24, LE error. Repairman charged $100 to remove what looked like a toothpick. Now, the dreaded OE error. Cutting my losses and buying Bosch or Whirlpool from Lowes. I will never buy LG anything again, and I will spread the bad word to everyone I know.

Don't be fooled like I was and buy LG garbage.


ProHydroRacer 7 years ago

We also purchased LDS5811 about 2.5 years ago from Home Depot for kitchen remodel. Worked well until 3 months after it was installed (15 months after purchase and out of warrenty) LE error. Repairman charged $200 to replace motor. Crapped out again after 9 months. Paid over $650. A piece of crap!!!!


Renee 7 years ago

Double duped! We purchased two LDS5810ST Dishwashers in 02/06. The day after delivery, one of the dishwashers was leaking water from the left side of the door. LG said it wasn't balanced properly, and sent the installation guys back out to balance. 6 months later both were leaking. Both have had the drain hose replaced (not necessary), the pumps replaced (not necessary), both still leaking, and kitchen floor is buckled. I had a new repairman out today, and he found the leak problem inside the door of both machines. He said LG has redesigned the parts because of this chronic leak problem. I am asking LG to send me the parts free, since this is a design error, and it is the same problem in both machines. LG hasn't answered my request yet, but did remind me that I am out of warranty. Can design flaws really be out of warranty? I have also filed a claim for my floors. I really miss my 20 year oid Kitchenaide dishwashers. What ever happened to made in the good old USA!


Sharon 7 years ago

You can add me too as a fool who bought a LG dishwasher, worked great for the year under warranty and now it leaks all over the floor, serviceman says it wasn't level, so he leveled it, still leaking, says he can replace the door for $489 as it must be the door seal and they don't replace just the seal, are you kidding me!


dennis doz 7 years ago

Our LDF7810ww dishwasher had small amounts water leaking out of the lower left of the front door after 3 excellent years of use. It also started to growl during cycles and would be come quiet if I added a couple of quarts of water to it when the growling started. I removed the bottom panel and found a thick brown syrup like sticky goo had gathered and slowly flowed around the inside of its upper suface. I can't tell where it came from but there is evidence of some slight water leakage from the components just above the panel with spots of the brown goo here an there on the components above the panel. There are no error codes except for an E1 just once some time ago that has appeared only once. I'm wondering if the goo came from one of the motors. I haven't called a repair man yet because of all of the reports of incompetence on their part reported above. Since I am a handy man of sorts, I have downloaded the repair manual and am sifting my way through it trying to make some sense of the symptoms. I have confirmed that the drainage, and inlet water supply and inlet solenoid valve are working correctly. I have also disassembled everything I could from the inside of the dish washer and all is ok, unclogged, and not worn or broken. All the seals appear to be good. Has any one else experienced the brown gooey surup like excretion on their floor under the dishwasher or bottom panel too? Would like to hear about it if you do. Will let you know what I find as I unravel the causes of the things I am experiencing with our disappointing LG dishwasher. We bought it because it was so quiet. I cleaned the dishes well. Until now, we were very satisfied with it and the $1000+ price tag that came with it. I hope I will be able to get the parts I need when I know what to order.


monica 7 years ago

Piece of Crap product!! We have a few LG products in the house, NEVER AGAIN!! They are poor quailty and dont last for very long. Over priced and absolutely crap!

And the dishwasher !! Argh, 2nd time we are having a problem with it. Forst time I paid $300 to get the stupud motor repaired and now its showing up OE on rinse cycle at 54min and 45min. It IS draining, Underlying proble by the looks of things. I have a feeling its going to be another expense that I refuse to pay for - Id rather buy a PROPER dishwasher. Not LG crap!

STAY AWAY FROM LG!


Tariq 7 years ago

Owned Kitchen Aid for 11 years. Worked perfectly with no problem. Stupidly decided to replace with LG LDS5811BB for quieter operations. Machine failed 3 times in less than 3 years. Repairmen were unreliable and useless. Now it caused flooding due to leakage. Shit product. I also have a LG humidifier and that is crap also. NEVER BUY LG.


aj 7 years ago

Have an LG with the LE error code and water standing in the bottom pan. Tried resetting. Still doesn't work. Every 2 years they have to come out and repair a problem. I'll keep posting to let everyone know the outcome this time.


Dennis Droz 7 years ago

I found out what was wrong with my LG LDF7810WW dishwasher after posting the symptoms here a week ago. I completely disassembled it , cleaned , inspected, and tested everything. All motors,switches, wiring, and items tested electrically ok with flying colors. I ordered a few key gaskets and seals. Then I put it all back together in my garage while suspending it up 3 feet off the floor on a 2 X 4 stud frame. This allowed observing the leaks and growling noises from all angles while it washed a full cycle of dishes. I am posting the corrective measures here in case it will help any one else that has similar problems. The one thing I could not find was a Serial number or a model number on my dishwasher. Where is it? The user’s manual has quite a few model numbers on the front of it, but there isn’t anything I can find on the frame or the inside of the door that tells me just what mine is! I disassembled the whole thing and saw nothing! So I am guessing my dishwasher might be an LDF7810WW model! There was a dark syrup like gew in the bottom panel under the motors. It was water soluble and smelled sweet like pancake syrup. I decided that it must be something that was spilled in there some how and it is not an LG fault. The growling noise was apparently due to low water level caused by clogged floats on the left side of the unit under the left panel cover in plastic boxes. I cleaned out the gunk in the plastic housings and the floats go up and down freely now. They determine the upper and lower levels of water from what I can tell by actuating micro switches inside their assemblies. Since the water level was low, I was getting an E1 error code (water leak indication), as the dish washer assumed the water was leaking water out somewhere instead of not ever being there in the first place. The next item: There were occasional water leaks at the lower left corner of the door. This was due to three things: The seal around the dryer intake hole in the upper inside center of the door was leaking. A leak in the connection between the 2 plastic dryer assemblies inside the left portion of the door behind the front panel cover, and the seal under the front door between the door and the bottom of the dishwasher stainless steel surface (it is crimped into the stainless bottom of the dishwasher and doesn’t appear to be replaceable). I screwed an aluminum square tube 1” square stiffener to the back of the plastic assembly in the upper inside of the door so that when it presses down on the dryer plastic motor assembly, it pushes it securely against the door frame. Without the stiffener, the plastic assembly holding the main control circuit board, and door switch bends a little and doesn’t hold the dryer assembly fast in place allowing the seal to leak from time to time. I also added two additional home made seals made from plastic ¾” gray flex conduit lengths. These were slit down the middle lengthwise on one side and wedged onto the inside of the door lower inside structural panel edges to prevent splashed water from escaping down onto the floor. The last corrective measure: I applied water sealant to the connection between the two dryer plastic assemblies inside the door to eliminate the dripping water from them. They won’t come apart easily in the future, but I don’t really care about that. They are still easily removable as one large piece. I found the quality of construction of the dishwasher to be excellent and felt as though I was working on a Rolls Royce that had a leaking radiator and flat tires. I know LG can do a better job of making their dishwashers more dependable, but I have a lot of respect for many construction items they did very well. Unfortunately, a few mistakes negates their excellent quality and workmanship.


wjd 7 years ago

We purchased an LG dishwasher in January of 2006 when remodeling our kitchen. We loved the quiet operation and additional features offered in the model LDS5811. My husband and I are retired so the dishwasher does not get heavy use and now we learn that the pump needs to be replaced at a cost of $400. It may have been quiet but it did not clean that well, and, from what I read here, replacing the pump now may just lead to needing to replace the pump again in future. So we'll junk this number and go to more tried and true brands as we research a replacement. We had planned to buy a new frig, but can guarantee it will not be an LG product. I've had dishwashers that lasted for 20 years...grrrr


Riyaz 7 years ago

I have an LDF7811ST, 3 years old. Started giving Error LE a few weeks ago. It would take starting machine at least 6 or 8 times before it would continue the cycle. I read the posts here and noticed the comments about broken wires in the door. Thought I would give that a check since, based on the experiences here, contacting LG did not seem to be an efficient or productive way to begin. IT WORKED!! It was simple to remove the door. 10 screws and it came right off. Sure enough the wires were stuck to the spray in black lining and lo and behold one grey wire broken but barely completing connection because it was imbedded in liner. Two other wires crimped quite badly with torn sheaths. Looks like something pressed down on the wires during manufacture. Picked up some butt splicers from hardware store for a couple bucks and repaired all three wires and put back together. Works fine now! I would definitely recommend this to anyone with the LE error. It's probably a common problem across many models since it happened at the factory. Thanks to all who posted, it has saved me alot of grief (for now). I will certainly not buy anything LG in the future based on the comments here and our bad experience with an LG refrigerator also.


Sam 7 years ago

Called LG on our LDS 5811ST dishwasher because of LE code. Bought it about 2 years ago from Home Depot...The wanted my receipt...not gonna happen...I don't keep receipts so I was just going to throw it away and start over because about a year ago I had it apart and put WD 40 on the whinning motor. Also the front leaked onto our hardwood floor...so I messed with the vent seal and stopped the leak. So the newest LE code was the last straw. However I found a motor for $90 and decided to give it a shot and maybe save a couple of bucks....then ran across this forum and saw the broken wire dicussion. Took the cover off ...BINGO a broken Grey wire completely in two and another frayed. Repaired them both and it works. Bottom Line the dishwasher has some serious engineering problems...basically its a piece of shit. I have all LG appliance and I will never again buy another LG product not even a cell phone. Take that you unsimpathetic "Lifes Good" piece of shit!


Lauren Brown 7 years ago

Remolded my kitchen bought all new stainless LG appliances in 9/06, look good, but don't work well. My dishwasher broke down within 2 months of the installation. Called LG customer service line had a repair man sent out he could not figure out the problem then another was sent out and two repair men were sent and they said it was the pump, it was replaced. The dishwasher never seemed to work properly I would have to put it on again for a second wash. I spent $799 on this dishwasher at Home Depot, it is the worst product I have ever purchased. Michael Ahn should be ashamed of representing such a faulty product. When talking to customer service they said that the product does not warrant a recall since it is just a small percentage of people complaining. My dishwasher is now out of warranty now it is not working at all. I had a service tech come out and he said it was the control board and all the wiring was fried. He said it could have started a fire. I called LG and they will cover the control board but not the wiring. That makes no sense to me at all, the wire is connected to the control board which is all fried. There should be a Lemon Law for faulty products sold. I work hard for my money and I would not think a big corporation like LG would take advantage of so many consumers and just not care. I will never purchase an LG product again. I will now research all future products before I purchase anything again. I have learned a valuable lesson. Life is good for LG and not it's consumers. Buyer be ware should be the logo for LG.


Livid 7 years ago

I'd love to see a class action against LG for what they have put most of us through with their poor engineering. What I learned is that LG stands for Looks Good. I purchased my dishwasher for about $900 because of: quiet, "great customer service", reliability, etc. The Best Buy appliance manager highly recommended my model when I told him I have severe spine issues and don't want to repair appliances myself. BTW, I grew up near Kitchen Aid HQ in Illinois, and they made a product back in the 70s that NEVER failed for my parents in over 20 years, and the house I sold in CA still had a running unit since the 70s as well. Anyway, Best Buy dude recommended not getting an extended warranty because "if" it would fail ,it would fail within the warranty period. Ha ha. It failed just before Thanksgiving a month AFTER the labor warranty expired. After a livid conversation with LG management, LG agreed to cover it. The repairman replaced the motor and wiring harness. I should mention that I have a degree in manufacturing and therefore have more than a casual understanding of design. The wiring harness was attached to the door rigidly, and this unnecessarily fatigues the wires during the hinging affect while the door is opened and closed. That caused the motor to fail electrically...the first motor. It took three weeks to get the parts. There was a grinding sound I heard from the new motor about a month later, but the repairman returned and insisted that it was just the macerator (mini garbage disposal feature in the bottom) grinding food. Unknowingly time went by and my dishwasher leaked into the floor, which happens to be my basement ceiling. I could not figure out where the water was coming from for many months. Then the dishwasher died...again. So, with the unit out of warranty for parts and labor, I took it apart and called the repair firm to get a ballpark for repair costs based on my best guess. Because I live in the Rocky Mountains, there is a minimum surcharge of $110 to come to where I live, about 18 miles from Colorado Springs, and the total would be about $500 to $575. WHAT???? Are you crazy? So I called LG and filled a grievance. Their solution was to cover the parts, but (even though I worked as a service technician for four years) the part had to be installed by their authorized repairman. When I had taken the unit out myself I discovered that the seal in the bottom of the sump well had gone bad, and leaked into both my basement and into motor #2. The motor bearing had seized. So that grinding noise I had heard early on was a failing bearing. And the best part is that the repairman could have replaced that seal while the unit was under warranty. The seal, unfortunately, is embedded into the sump housing, which means that replacement of the whole housing is required. I paid $200 for a sump housing/motor assembly. That's motor number three in under three years. All seemed well, for several weeks, but, and yet again, I am getting a new LE code when we attempt the soak cycle. Folks, I am disgusted. I won't put a knee into LG products as one poster described, but I really am ready to jump on board with a class actions lawsuit.


Diane Sengbusch 7 years ago

I LOVE everything about my LG dishwasher model LDF6810ST except the fact that it no longer operates! Yes, we got the dreaded LE code, which the LG rep says indicates "Motor unit blocked. Requires service." Duh. Question: Why isn't the LE code listed in the manual on the problem solving page?

Everyone's blogs have been enlightening. The only thing I will be doing related to LG is waiting to see how long our side by side LG refrigerator purchased at the same time lasts. Oh, I would definitely join a class action suit against LG regarding this specific issue.

By the way, our dishwasher is one month shy of three years old.


Appliances  7 years ago

We bought an LG dishwasher for our new kitchen from AJmadison it is great and got good service.


Seth VonT 7 years ago

I too got the dreaded LE code, and the manual said it was a water inlet problem. After reading this blog I took off 6 screws the connected the the outer skin of the door with the inner door (The screws were on the inside of the door panel and it was very simple to get off. Unscrew the screws and it slides down just a bit, and the it will come off (You will have to pull the insulation away from the door, don't worry, this wont affect the operations of your dishwasher, even if it isn't the wires. Once the outer door skin is off, pull the insulation (White wool looking stuff) from the unit beginning at the upper right side going from right to left. You should expose all the wires during this process. The wires on my unit were pushed down into the black sound proofing material and one of the wires was broken in two, for me it was a purple wire, but I could imagine it being a lot of different ones. I pulled it to get slack so I could splice the wires back together, spliced it and then wrapped it with electrical tape, put it back together, and it worked once again. I would recommend to anyone that if you get a code on your control panel and there has been nothing out of the ordinary before this, then check your wires first. ***CAUTION*** If you are not familiar with electricity and don't understand the basic principles of hot wires and completing the circuit means, then please ask a friend that may be able to help. The entire fix took less than 15 minutes.


MBeaufays 7 years ago

WOW was I ever fooled ! getting to move into a new house and had thought of all new applianges with LG., but now that my dishwasher has stopped (purchased 2.5 yrs ago) with the dreaded LE code and reading all of these comments, I will make sure my LIFE is GOOD and not purchase this product. Way too much money, Wants to look like a Mercedes, but works like a piece of crap.


Margaret Szyszka 7 years ago

Like others, I do have the same problem with this LG dishwasher model. First, I had LE error. So the repair man said is the pump, he orderd the pump and after a month he tried to fix it. Then, he relized is the harnes, so I waited another month. The part was free, but I had to pay $239 for service. The service man said it should be recall for this part and I should not pay for the labor. I called LG Service Deprt., they gave me fax # to send invoice and copy of my payment for the service. Next month I called, they said they did not received, so I faxed again. Nothing happened, so I called LG again and i was told that the person who athorized reimursmend is no longer with the company and ther is no recall so I have to paid for labor. Ironically, my dishwasher still does not work The arms to not rotate, so 3 year old machine cot me $800 + 239 and is a lemon :))


Mary Ann 7 years ago

My 3 year old LDF7811ST has the LE code. I totally agree with Diane Sengbusch; why isn't the LE code in the manual? I called LG who apologized and said LE = motor failure. Time for a new dishwasher- it isn't worth repair.

I have also replaced bottom rack and tines which snap.


John 7 years ago

Man, misery loves company. I'll keep it short. After two years of suffering through many of the same problems above, I now have several thousand dollars worth of repairs necessary on my subfloor, cabinets, and tile floor. All due to a leak induced by all the repair-people, installers, and failure of the machine. Don't buy LG!


Frecon6 7 years ago

I am yet another victim of the LG LDF7811WW. Who is organizing the C/A Suite?


REM 7 years ago

Wow, if I had only known. First I bought the infamous dishwasher LDS5811WW, then a washer, then the fridge. The dishwasher broke the first week, the fridge arrived broken, was fixed and now just 6 months later doesn't freeze. Now 3 years into the dishwasher it is broken so badly it will cost me the same as I paid for it to fix it, $600. I have called customer service, told them that my problem is all over the internet so LG has to know about the flaw, (wires melted into door liner, leak in drying vent, and pump gasket). I have asked them to pay for everything. We will see.


mark 7 years ago

I hate my LG dishwasher. Looks great...sucks at doing everything it is supposed to do. Class action? I'm in.


Mad Doug 7 years ago

I own the same "p.o.s." LDS5811WW. First got the LE code after the warranty ran out of course. Got repair quotes from $480 & up from two "authorized" LG shops. Went to online forums to find out about the broken wire in door (Mine was the light blue one). I'm not very handy, but I fixed it for free. It worked fine for several months, until this morning when I got the OE code. Is there a "FREE" fix out there??? How do I pull the machine out and get to the drain hose? or am I just screwed?


Tuffblaze 7 years ago

Purchased the LDS5811ST in 11/07 at Home Depot because it had good ratings in Consumer Reports and it was rated the most quiet. At the time, although I had previously had a bad LG cell phone experience (it was a lemon!), I thought it must be worth paying the extra. This dishwasher was quiet, until it starting making a very loud, high pitched noise every time it runs. It has never cleaned as well as I thought it should for the money. LG should have recalled this model.


mausekind 7 years ago

Well... we bought our LG Dishwasher 2/2007 and since then have 7 ( may be more I stoped counting) new motors!!! replaced; I have extended warranty so for a year now we are under extended warranty contract and I must say the original LG warranty was horrible, the delivery of the parts took anywhere from 6-8 weeks and then they only lasted another 6-8 weeks bef. we had another service call.. since I'm on the extended warranty, I still have to call about every 3 month to get service done on the darn thing but the parts are in wihtin 3-4 days and the company will fix it.. BUT I'm done.. this was my 3rd motor since January, another water leak today and now the drain hose is broke; I'm going with the lemon law per my contract 3 repairs and they will replace.. no idea what they will give me but they betetr not make me take another LG... EVER!!!! I will never buy LG dishwasher....spend $750 on the darn thing and have over $2000 in repair cost ( under warranty) doesn't make sense...


Charlie Stone 7 years ago

I have a 2yo 5811st. It basically stopped working well after several months and last fall we had LG serviceman replace pretty much everything inside. He had 'fixed' many of these model.

This week, we got error code E1. It would not fill properly and was running w/o enough (any?) water. Following directions on another forum, I removed and clean the black gunk out of the float housing assemble and air brake...had to take it out and remove left side. Put it back together...so far working ok.


marilynpenn 7 years ago

Home Depot needs to dump their LG products. I have a two year old dishwasher that I CANNOT get anyone to touch. LG has given me 7 different repair services that refuse to touch LG products. They also tell me once I fix this problem at an outrageous price, it will then be something else that I am better off just trashing it and buying a real dishwasher. DON'T BUY LG !!!!


puddleduck 7 years ago

I also have a LDS5811ST that has a motor failure with the error code LE, and also a above range microwave that has failed from boiling water on the stove and shorting out the key pad, no help from LG on either. Don't know about the rest of you but times are tough and replacing the piece of junk appliances we have is not an option for me at this time. I am all in for a class action! Anyone know how to get the ball rolling? brkman7@yahoo.com Thanks David


B Bowers 7 years ago

I have the LG dishwasher model LDS5811WW, and am also experiencing the LE error issue. The washer runs quite noisily for a few minutes, then delivers the error as the unit sits with several inches of water in the tub. I have checked the wiring within the door, and all wires are in good condition, so I have apparently fallen victim to the bad motor and/or sump. The unit is 3 years old, and I, just like everone else here, am angry that I have paid almost $700 for this piece of junk.


ZEPPOLLP1 7 years ago

My LG-Dishwasher (LDS5811ST) is also about 2.5 years old and we just had the LE-error code. My other 3 (fridge, microwave, and oven) LG appliances are about the same age. Now I'm worried that it may only be a few days before the others will start failing too. This is frustrating. I agree with David's post - - -

"times are tough and replacing this piece of junk LG-appliance at this time is also not an option for me."

LG should RECALL this product or at least provide a FREE REPAIR for the life of the unit(s). We paid an arm and a leg for their products thinking it's worth the investment since it would last longer than the cheaper brands. GRRR!!!


ruthie 7 years ago

we have an LG LDF 6810. The first year we had a repairman here at least 6 times to fix 3 different problems. Finally, they replaced the whole thing. 2 years later, our motor needs to be replaced. They told me there is nothing i can do bc i am out of the 3 year waranty which apparently starts from the original purchase date. This is the worst product i have ever bought. My repairman said this is a common problem with LG. NEVER BUY AN LG anything.


MItch 7 years ago

I put an LG dishwasher in my newly built house and after 18 months it flooded my kitchen and basement for a cool $6000 worth of damages.After replacing the faulty drain pipe that cost me $28 the unit is giving me the "LE" finger. Anybody need a boat anchor?


Tom 7 years ago

We have a LDF7811 that is about 3 yrs old. Have experienced same as many of you with the LE code, drain issues, etc. LG repairman (who is now on speed-dial since we call him so frequently - I think we are putting his kids through college) tried to sell me a motor on his last visit for $600. I said "no", I will just live with the grinding noise until it finally dies, then replace it with a quality brand. It finally quit again last night, and the LE code was back. Found this board this morning, pulled the front cover off, repaired 2 broken wires in about 15 minutes, and it's working like new again. (for now). Anyhow, thanks to the folks sharing the info on the broken wires.


Sandy 7 years ago

How convenient. Let's break down two months after the warrantee so we can spend half of what we paid for our LG dishasher on repairs!!

I hope it breaks again so we can get rid of it and by a better brand!


Noah 7 years ago

LG is the worst company ever! I made the mistake of buying an LG Refrigerator, Dishwasher & Stove. After 1 year the fridge stopped working, LG had someone come and look at it 3 times (replaced the mother board twice) and finally decided to replace it after it not working for 48 days! Dealing with their Customer Service is a joke, their reps know nothing and are unhelpful almost on purpose. Think that's bad, well the Dishwasher starting giving me the LE error after 2 years and 1 week, when i called the Customer Service again they were completely unhelpful and told me that my warranty expired (1 week prior). Now the LE error has disappeared however the unit takes almost 4 hours for one freaking load of dishes. At this point i can thank god the over still works. I almost fault Best Buy because they persuaded me to purchase it over another brand. AVOID LG PRODUCTS AT ALL COST. They will quit working, trying to get them fixed will not be successful and take months (i know even saying months is a joke) and even worse their customer service people are the worst i've ever dealt with!


a2jenk 7 years ago

Bought our LG LDF6810ST dishwasher in May of 2007 from our local Home Depot (anyone else see a pattern here) for $ 799 Within the first year the company had to come out to repair due to the famous LE code. Pretty much fixed that issue however, we never really paid attention to how many times we had to pull the inside sprayer arms apart to clean all the clogged jets. Upper sprayer arm would work for a week then quit, was told by LG that I had to "trip the circuit" to get the machine to reset itself. I was told by various repair men that 1. Water too soft. 2. Water too hard. 3. using wrong detergent (if I was using powder, then I needed to use gel, if I was using gel, then switch to powder) 4. hot water heater not hot enough

Final straw, yellowish brown fatty film coating the inside of the machine, clogging the filters and the sprayer arms. Not sure what is causing this, but know that it is NOT worth it to try to repair. Just going to give in and buy a something that will actually work more than 2.5 years.

Side by side fridge is the same age. Wonder what the future holds with that appliance.


TOM BRITTAIN 6 years ago

WELL... WE OWNED OUR DISHWASHER MDL. LDF9810ST WORKED PRETTY GOOD FOR ABOUT A YEAR. TODAY IT JUST STOPPED WORKING THE CONTROL PANEL JUST DOESN'T WORK I PLAN ON SWITCHING OFF THE POWER FOR THE NIGHT . THEN I MIGHT JUST TRY DOING SOME SURGERY ON THE DOOR ( LOOKING FOR A BROKEN WIRE TO FIX. THEN , IF THAT DOESN'T WORK I'LL JUST TRASH THE UNIT. I'LL TAKE IT BACK TO HOMED DE POT AND TELL THEM I'M GOING TO LOWES TO BUY A KITCHEN AID UNIT . AND ILL JUST LEAVE THE UNIT SITTING RIGHT THERE IN THEIR STORE.


Wayne 6 years ago

we have an lglds4821ww and dishes come out as they went in ..some cleaning on bottom none on top..does that filter thing come apart to clean or...is some other lg gremlin lurking in my machine...any help..other than trashing it


amy 6 years ago

I DONT AGREE WITH ALL OF YOU GUYS, I BOUGHT MY DISHWASHER 5 YRS AGO AND HAVE NOT EVER HAD A PROBLEM..MY REFIGERATOR IS AN LG ALSO AND WORKS GREAT.


KDHarris 6 years ago

Thanks Joey! Our LG dishwasher also has proven to be a lemon. Our builder put it in our new house less than 3 yrs ago... he had to replace the first one before we even moved in. We have also had the LE error, and the motor replaced. This week, we got the tE error code and the washer wouldn't work. I read "Joey's" comment about the front panel/ wires embedded and breaking. "I" removed the front panel and sure enough found one broken wire, and one about to break. I spliced/repaired them with some elect. tape, replaced the front panel, and now, it works again!! BTW, got crappy customer service when called this time too. Last time we had to get a sears repairman who said no one hardly would work on LGs. Anyway, crisis averted... until the next time!!


KDHarris 6 years ago

P.S. also just informed husband that he can add "dishwasher repair-woman" to the long list of the many, many reasons he loves me. ;)


Joe 6 years ago

Add my name to unsatisfied LG Dishwasher owners. Bad wiring year 1, year 2 changed computer board then main pump motor siezed up and the replacement just burned out 7 months later. LG will not help. Customer service just "explains" their policies to me. Was much happier with my old inexpensive dishwasher. Even though it was noisy at least it kept on working, without yearly costly repairs


Ron Davis 6 years ago

Bought a almost new diswasher model 7810ST from someone who claimed it was removed from house briefly used due to foreclosure of the house where it was installed. After freeing the shaft I reiinstalled the unit. It tried to work but I got the LE code after about ten minutes. Removed all the insides down to the impeller and found shaft was frozen. An attempt to free the shaft met with only partial success. Original motor was dated Mar 05. So replaced motor with a new one manufactured in Sep 08. I do not know if there are any remaining defects but for the time being the machine washes OK. After reading the blogs maybe I made a mistake in repairing machine. The old motor may have failed at the bearing due to a leaky seal, I hope not since I did not change the seal. I wonder if LG or anyone knows what the failure cause really is? I hope it was just a bad motor but maybe I am dreaming. Perhaps someone can advise me if I have only delayed the inevitable. Ron


LMom 6 years ago

I've had a LDF6810ST for almost 3 years and now the door is showing rust spots on the outside of the unit. I also have an LG range, clean that stainless steel door identically to the dishwasher, but the oven door is rust-free. Has anyone else experienced this type of rusting?


Joe 6 years ago

Lg dishwasher for 3 years it is junk!

The door leaks and repairman cant and will not fix!

Home Depot sucks! never again!


Martin 6 years ago

My LG LDF6810 had a leak in the lower left hand area of the door - it ruined my floors because we had the washer run each night and over time, the floors finally buckled. Anyhow, after closer investigation, I surmised that it had to do with the vent (for dryer/ air monitoring) located inside the door. I ordered part 5835ED2002D from RepairClinic for $58.00 and installed the new module myself. The leak is no more. Rather than calling out a repair person, try to have a look yourself (though always unplug the unit before messing about!)


PR guy 6 years ago

LG dishwasher LDS5811WW, what can i say its 2 years and 2 months old and i now can join the ranks of having a piece of ____ in my kitchen, error message saying my drain is a problem, my local repair guy says that there is some truth behind maytag appliances, any house call he gets dont have the name maytag associated with it, the nameof the appliance that he repairs quite frequently says LG, what does that tell you, he also stated that customer service is terrible and parts take forever and ever, no more LG for me


paula 6 years ago

just brought LG dishwasher Tuesday passed and already hearing some screeching sounds what do you think this is should I take back to store immediately or what


Chalie 6 years ago

Does anyone have any history with an LG LDF7932ST model dishwasher?


Beverly 6 years ago

Well it is December and without fail my LG Dishwasher hits the dust again. LG put an new pump in it last November however they say it is not covered this time. This is the worst dishwasher I have ever owned. I thought it was just my dishwasher until I found this blog. I will never purchase LG, dishwasher, TV or anything ever again!


Jill 6 years ago

I have only purchased two LG appliances in my life (a fridge and a dishwasher) AND THEY WILL BE THE LAST TWO. I spent a significant amount of money renovating my kitchen less than 3 years ago and BOTH appliances have failed. Fridge FREEZES everything in the fruit drawers while top shelf is barely food safe at 40 degrees. And now dishwasher with the dreaded LE code. You would have to be a FOOL to give these folks your money -- I certainly feel like one


Rick  6 years ago

Wow ... I can't believe all the problems LG appliances are giving the folks posting here. I came to the board because our new LG is a dud at cleaning and unless the dishes are put in well rinsed with all the tough stuff removed they will come out dirty. Coffee stains on cups, forget it, they come out still stained ... lipstick stays on also. The unit is basically a sterilizer & we have to prewash. I'm not hopefull of getting this resolved to my satisfaction after reading these horror stories.


gredmondson profile image

gredmondson 6 years ago from San Francisco, California Author

Rick,

In my experience, when the LG dishwasher is working, it works very well! It is just not made to last.


martha  6 years ago

We got a new LG and it arrived with a ding. So I booked an online appointment. I had a service tech in the house within 18 hours. He quickly replaced the part (had it with him) and then stopped to chat about lg in general.

He seemed to think they have relatively few problems WHEN INSTALLED CORRECTLY.


Joana 6 years ago

We bought a stainless steel LG dishwasher with the model number LDS5811WW in Nov. 2008. We rarely use it because my wife thinks it is a waste to wash a couple of dishes each time. This christmas we had a big party and my wife found it stopped working with the error code IE. The time is Jan. 2009, just one and a half months past the labor warranty. We are very upset because we really used it only once or twice. Does it fail functioning even just sitting there???


junbug001 6 years ago

After reading all the negative blogs about the LG Dishwashers and lack of help from the customer service of LG,I will try checking for broken wires in the door panel before taking this dishwasher to the dump.


HARRY S. 6 years ago

I ALSO EXPERIENCED THE LE CODE. DW IS ONE MONTH SHY OF 3 YRS OLD. AFTER RESEARCHING THE CODE AND THE FIX, I HAVE DECIDED TO CUT MY LOSSES AND BUY ANOTHER DW (NOT LG EVER AGAIN).

THRULY WHAT A PIECE OF SHIT!!


Keith B. 6 years ago

We bought a LG LDS5811ST Dishwasher from Home Depot in March of 2007. In June of 2008, after labor warranty had run out, it needed a major repair (LE Error). Labor was $271.00. After a couple of months it quit again, same error. We did not want to pay the high price to fix it again, so it sat until Jan of 2010. On Jan 7th less than 3 years after purchase, the dishwasher caught fire, requiring an emergency visit from the fire dept. If we had not been home our house might have been seriously damaged. Never buy an LG appliance!!!


David L. 6 years ago

we bought a lg lds5811ww from home depot about 3 years ago last sat night it quit and a le code came up on the display I called lg they said it was the pump I called the service company they gave me a week later no call back/no price on the repair from 3 service companys and after reading this web site we have decided to replace it with a electrolux dishwasher but did call lg first to see if they wanted to help out on the price of new lg but they did not they would rather loose a customer instead of doing the right thing and i have a house full lg products i will never buy lg again


Matt R 6 years ago

We bought an LG LDS5811WW 3.5 years ago. Two years later (out of warranty), we got the LE error code. We were quoted $385 to repair. I had been thinking about buying a motor assembly on eBay ($80 with shipping), but after reading this I'm cutting my losses and going with a midrange Whirlpool or Maytag. I also had the problem with clogged jets. On the plus side, it was always extremely quiet. It's even more quiet since the LE error code! LOL At first I felt bad about junking a $700 machine, but that's better than cursing someone else with it...


Lisa G 6 years ago

in Dec 2006, I bought all LG everything - TV, dishwasher, stove, refrigerator, etc. Spent THOUSANDS Last week my TV died, this week my dishwasher is leaking all over my kitchen, and Yup, you got it, warranty has expired after spending WAY too much money on this stuff and there is nothing they will do to help! NEVER AGAIN will I buy LG anything!!!!!


TYBA 6 years ago

After approximately 2-2.5 years we too have experienced the dreaded "grinding noise" and "LE" code. Still debating on whether we should attempt the fix or cut our losses. We owned a Bosch unit at our previous home and was very happy with it. Will probably consider buying one of those again! Very disappointed with the LG dishwasher.


robert 6 years ago

I also have an LG dishwasher with the dreaded LE failure. If you want to fix it yourself and you suspect a motor or pump failure, you can buy the whole unit, pre-assembled for 135.00 at repair clinic.com. I changed mine out in about 2 hours and it wasn't hard. Mark all the wires, remove the hoses and 2 screws and the whole unit falls out. LG sucks!


mukwaman 6 years ago

we have a lds5811ww / 02 purchased Sep08 - it started leaking, removed the entire door frame, cleaned the bottom door gasket of any crud. Put it together to disover that the door continues to leak. BE CAREFUL if you wish to find out where this is leaking. Remove power, open the door, remove the bottom screws that hold the bottom panel (just under the control panel) and carefully remove it. Close the door, turn on the breaker, and do a quick rinse. There is live 120vac all over the place, so don't touch! We found out that the blower motor located on the top of the door has a rubber plunger that is supposed to open when the unit is drying. The tub water is spraying against this plug and the overflow is running down the vent and out on the floor. It would appear that part number ABT35083801 is the entire blower assy, less ring gasket. No LE or other diagnostic codes yet, but I am believing that these would be caused by the same water, draining backwards and down the main motor. Keep you all poste!

P.S. part assy cost ~ $50.00


Paul 6 years ago

Never really been happy with LG dishwasher bought from Brick 2 years ago but change of detergent seemed to cure things. Water leak recently was curred by leveling unit it had found a slight frontwards tilt all on its own. Lower washer arm does not work and maybe lower upper arm too. Anyone have any thoughts as it is leaving anything on lower rack that is not vertical dirty?


Darren 6 years ago

Yeah, just like all the rest, I got screwed too. I bouught an LG dishwasher a few months less than 3 years age for $650.00 and have had it worked on 4 times two for the drying fan, one for the soap and rinse aid dispenser, and just recently an LE error code. Had the LG repair team come out to fix it and you guessed it it still didn't work and still doesn't work. After spending time on this site will cut my loses as well and purchase anything else but LG! Corporate America at it's finest, taking advantage of honest people who paid for a product and then hiding behind the excuses and out of warrenty statements by their phone reps and script reading supervisors with no real power to correctly fix and issue to the consumers satifaction. Shame On You LG!


paul phoenix 6 years ago

le code...wish i would have check the web before buying.

daaaa


bob florida 6 years ago

No LE code, but our 18month od lds5811 hasn't been effective at washing for a few months.

Took everything apart, cleaned what I could. Found no obstructions. Started using powdered detergent.

Still didn't clean effectively, especially top shelf.

Just installed new motors (pump and drain), but the stinking thing still doesn't seem to get anything clean.

could it be the vario spray valve? any ideas?


Darren - Denver 6 years ago

Hey, I wish I could say I was a genius, but as you can see I bought LG products as well. So pass this type of information along to your friends, family and coworkers. I'd love to see these non-receptive, non-responsive S.O.B.'s put out of business. Also, your not completely out of luck, Called the local news station - they forwarded me to the Better Bureau(www.BBB.org) as the story goes from the Denver BBB, LG has an A+ rating with them because IF YOU FILE A CLAIM, THEY HAVE ADDRESSES ALL THE 836 COMPLAINTS IN THE LAST YEAR AND A HALF. GOOD LUCK!


Gerry 6 years ago

I purchased an LG dishwasher 2.5 years ago and I have a leak under it. I flipped it on it s side and can't see where it's coming from. It's not the water inlet, all new parts. Anyone have a clue? It leaks when it fills up.

Thanks.


Dennis Droz 6 years ago

About 10 months ago I had a failure with my $1000 Home Depot LG dish washer. I tore it apart, cleaned the plastic float boxes on the left side and put it back together (after checking every component I could find in the whole diswasher and finding them all ok). The dishwasher has worked perfectly ever since that time. I also had to take care of some internal water leaks inside the door but they were minor and easily taken care of. After reading all of the above problems with these dishwashers, it seems to me that the earlier versions of this dishwasher had many, many more problems than the models that came out shortly there after. My dishwasher is a newer model and is about one and one half to two years old now. I do believe that the motor problems the earlier models had have been minimized in models like mine. Actually I can't find a model number on mine but the owners manual has some model numbers on it and it must be one of them. I wish people who are having good luck with their LG dishwashers would post a brief word about how well their dishwasher is working such as the one listed previously above. I don't blame any one who is experiencing the agonizing failures and warranty repair incompetence that are so time consuming and expensive for posting and venting their anger and frustration here. I went through it and luckily didn't have to haul my $1000 investment to the dump. I had to fix mine myself and the the tech support I got from LG regarding answers to my questions were down right insulting to my intelligence. One was, "read the manual", the rest were just as rediculous...I don't even want to repeat them. My blood starts to boil..I'll stop there. I wouldn't even think of defending LG for their mistakes, but would really like to know what the percentage of LG dishwashers sold work correctly like most other dishwashers you can buy. If the majority of their dishwashers fail in such a short period of time with all show and no results on the warranty and technical support side of things, then LG should be held acccountable to the extreme. I can't imagine how they can continue to put a defective product like this on the market with such a high failure rate and no support for it with the end result of not being able to repair their products correctly. If you read this and your dishwasher is working to your satisfaction, please post it. I'll bet not many positive entries will be submitted!


Charlotte hair 6 years ago

Wow....Unfortunately until now, I had never taken the time to read any "blogs" about the LG Dishwasher. I purchased one from Home Depot...had it installed, and to date have had many similar problems. Dishes do not come out any cleaner than going in...AND....dishes do not dry, even when set on the sanitary dry cycle....in fact, if the door is not opened within a few hours after the dishwasher has finished it's cycle, mildew is visible inside the bottom of glasses and on silverware. This of course means that the moisture is also staying in "debris" that was not removed during the dishwasing cycle. There is a terrible odor inside of the dishwasher when you first open the door to load/unload dishes; condensation remains on the "ceiling" of the diswasher after going thru a full cycle...something is clearly not right with the dryer function; I have tried every brand of dishwasher soap...liquid and powder...remains of the soap continue to stay on the door, just beneath the soap dispenser. I don't think the water gets hot enough during wash cycle...or rinse cycle. I guess at this point, it would make more sense to start over with a different brand than to invest in repairs to dysfunctional piece of junk.

I also invested (before purchase of the LG dishwasher) of the LG washer/dryer pair. They are 5 years old and still operating properly. I guess I got lucky there....


Kim 6 years ago

Its hard to believe that we are talking about LG products here. I have had my LG Washer/Dryer for over 4 yrs, no problems at all. I was so happy with them I purchases the Dishwasher. It cleans better then any of my friends dishwashers and it even dries the plastics. Ive had the dishwasher for over 3 yrs now, no problems, other then my kids hate to put the dishes in it! I guess some people got lucky, and others got lemons. I would highly recommed LG and I would replace my LGs with future LGs as well.


Robert Miller 6 years ago

I'm in the same boat as everyone else... And when I say boat it’s not just a euphemism I'm really swimming in water every time I work on this thing! Sadly I bought this POS LG at a dent and ding store with no warranty; I'm screwed but at about half the price. If you've read the forums till mine I latterly have all the same problem I even took the pump out and I've looked for replacement parts to just find the Hong Kong company that supplies the pumps Hanning Elektro-werke

http://www.hew.hanning.com/wEnglisch/download/Pros...

Ok so I'm done venting... Oh wait one more thought I will never buy an "%$#@@#!$%#@$" LG ever again!


Tim Ski 6 years ago

Our first LG dishwasher died halfway through the first load. After much wrangling and frustrations dealing with the seller (Best Buy) and LG service, the unit was replaced after service was unable to repair the washer. The new washer had worked well for several years, but has now displayed a “tE” error. I dug into the washer to find that one of the wires that run between the bottom of the unit and the control unit in the door had broken. With the controls in the door, these wires are flexed each time the door is opened or closed and over time will fatigue and break. Fixing the broken wire has put the washer back into service.


Stephanie 6 years ago

Our LG started leaking and it is only 3 yrs old; we paid $1000 for it. It is upsetting that this happened; we will never buy an LG again.


Stacy 6 years ago

HELP! My LG dishwasher never seems to use the detergent. What does that mean?


J. Ass 6 years ago

I repair LG and Samshir appliances-all I have to say is that if someon tried to give me one for free I'd tell them to keep it-NO THANKS! Korean made appliances are shit-pure and simple. I'll stick to Whirlpool, thank you very much.


Dennis Droz 6 years ago

In previous posts I explained how I had to repair my LG dishwasher myself. It works ok now. I am watching it closely just the same and don't trust it. My wife came home all excited a few months ago with a new LG refrigerator she got a great deal on. My heart sank when it came through the door and I didn't have the heart to say what I was thinking to her. It wouldn't change anything so I didn't. But so far so good. It works just fine. For those of you who are desperate for LG dishwasher parts and aren't having any luck finding them, I did a google search for LG parts and found a place oon the internet that sold them at decent prices and guaranteed next day shipment or the parts were free. Unfortunately, I can't remember the name of the company but will post it when I dig it up....soon. I received all of the parts 3 days after I ordered them and was 100% satisfied with everything. It makes me wonder why LG has such a delay on parts. It's not because they aren't avialiable.


Dennis Droz 6 years ago

I found LG dishwasher parts at http://www.repairclinic.com as described in a previous post. My experience with them was good. They guartanteed the parts to be shipped the next day or the parts were free. I was very satisifed and relieved when they arrived after being shipped the next woking day after the order was placed and were installed on my failing LG dishwasher. I don't work for this company and am not in any way affiliated with them. I'm simply an LG appliance owner that made a desperate order and was very satisfied with the results of that order. I wish LG could operate in the same efficient manner.


Jenny 6 years ago

I hate LG. Three years ago I remodeled our kitchen purchasing all new appliances. Only two were LG and they are the two that aren't working properly. The dishwasher motor just quit working. After talking to customer service twice, e-mailing LG, having the warranty repair store call LG, Bay Appliance owner call LG I am getting nowhere. Bay Appliance will give me a deal on parts and labor. My delima is whether to repair this piece of junk or purchase new. After reading the comments, I am going to send it to the garbage dump. I see only problems in the future. Also, I wonder why the stainless steel dents easily? When I received the refrigerator it came with a dent. LG replaced that door. A few weeks later I found a dent in the other door and one in the one they replaced. We don't have children. Just my husband and I living here. What junk. DON'T PURCHASE LG. I have never in my life and I am OLD, had such junk. These products were highly recommended by the sales person. I am going to call him tomorrow. I will join a class action lawsuit on these dishwashers and junky refrigerators!!!! Disappointed in Oregon!!!!!


Sue 6 years ago

Same sad story as most of the others here. Our dishwasher worked great for almost 4 years. But then it flashed the "HE" (heating circuit failure) code. The repairman found the wires and control board melted together - he had to replace the wire harness (not under warranty, of course) and the control board. Worked well for 3 months, happed again. Now the unit won't even run on any cycle. A $900 piece of junk! The LG service people have been useless - I guess I'm out the money, but you can better believe there will never be another LG appliance in my house!


michael 6 years ago

I got an LG diswasher 3 years ago,first LE error message after 3 months, replaced the pump under warranty,two weeks ago again LE massage, replaced the pump again but not under warranty, yesterday I found a leak and call LG, they said I have to replace the door gasket, the floor badly damaged because of the hidden leak.

LG is a mess, I will never buy anything LG again.


Betsy 6 years ago

I bought a LG LDF7932ST two months ago, and I have never hated an appliance so much in my life. I had a 12 year old Bosch that worked like a dream, and we only got this new one because we thought "it was time" for a new one and this high end, top of the line LG went on sale.

The first time we ran the dishwasher, everything was filthy. When we realized that the "Energy Star" washer did NOT HAVE A HEATING ELEMENT for the wash cycle (and only uses the hot water coming in), now we have to run our hot water for 5 minutes to get it up to temperature, to only HALF WAY clean the dishes. They still aren't all entirely clean! How is that possible?? Then it took 3 hours to do a heavy duty wash... how is that saving energy when I have to run my water for 5 minutes every night and then it takes 3 hours to do the cycle?? In addition to that, the wheels keep coming off of the bottom rack that rolls, and the silverware rack already cracked and has knives slipping through the bottom.

I am 1 day away from being able to return this piece of junk. Even though I have to pay a 15% restocking fee, it is worth it to no longer own this crap. After seeing all these posts, I am so glad I am getting it out of my house! I'd rather do all of my dishes by hand than own it. DO NOT BUY LG DISHWASHERS!! They are horrible!!!


Roy 6 years ago

I have an LG LD-14AW2 dishwasher, which just caught FIRE! If we were not home who know what would have happened!! Beware!!


kiteman 6 years ago

I have bought the top of the line dishwasher and it crapped out 3 month after, i took it apart, found all the seals blown, then ordered new seal, ..............anyways i had the freaking dishwasher apart about 10 times already because of different issues.

I WILL NEVER EVER BUY ANOTHER LG PRODUCT!

PURE GARBAGE!

Our whirlpool was amazing!

Im back to bosch Germany, or aeg, or gorenje, which is special order from Europe. Wanna live a happy life? Get everything eurpean.

Eg, coffee grinder, braun, made in mexico, ended up in the garbage, the motor fell out the bottom after 2 month.

Coffee maker Philips, made in Holland, its been working fine the last 10 years. See.


Cat 6 years ago

I also bought a LG Dishwasher 3 years ago. After 1 year the LE Light went on and it was under warranty-so we had to pay for labor and not parts. Well, this morning the same thing happened. If we all have this problem it must be how they make these dishwashers. I'm sure we all paid the extra money for these machines thinking they were top quality, only to find out they are awful. Should have bought something else.


doug 6 years ago

I just installed a LDF6920BB dishwasher & a LSC 27921SB fridge. hope i have good "luck"! thinking of seeing if i can get an extended warranty. true- dishwasher doesn't clean very well at all. any advice would be appreciated.


Grills Guy profile image

Grills Guy 6 years ago from Santa Cruz

Seems to be some problems with this dishwasher...


Jim 6 years ago

I have the LDS5811 and got the error code LE. After researching it, decided to take off the front cover (the 3 screws closest to the unit on each side of the door). The black insulation was stuck to the white insulation, so be careful pulling it out.

As others found, there was a purple wire split in 2. I soldered them back together (perhaps overkill, but better safe than sorry), taped them up and the unit works fine.


Joyce 6 years ago

May 20, 2010 = I too have bought LG products all 5 years ago - Fridge was replaced by Future Shop in 2008, W & D, Dishwasher. My dishwasher has 3 problems already. The latest being not getting the dishes clean. The detergent falls out the container and sits there. I then do another cycle to see if that works. NO. Service person will be out on Tuesday. After these, I will not be purchasing anymore LG. LG should stand for Lotsa Garbage!


MoMo70 6 years ago

WoW!!! I'm learning alot about the electronics & appliances we purchase. I had & still have a LG dishwasher (mod: LDF6810ST)it is now a large decoration in my foyer. I made the mistake of purchasing another LG because, well, we just got tired of washing dishes. Not to mention the water bill went up. So, my story is as follows: Purchased the LG in April 2007 for I don't know about $1100 bucks. I'm not going to lie, the washer was used. Then right around July/Aug 2009 the machine give us a error of "LE." So, we contacted the warranty section and come to find out the warranty has expired on the motor(18months). Oh, "LE" is code for motor failure or something. So, I have totally paid approx $1700 buck toward LG products. Bummed in Da Bay......


zrdb 6 years ago

I'm an appliance technician by trade and I would never buy one for myself or recommend one to anyone. It's been my experience with LG and Samsung that both brands are overly complicated and undependable. When repairs are needed nightmares ensue-parts are hard to get and expensive compared to other brands. Buy one at you own risk!!


Abdul 6 years ago

I am the unfortunate owner of LG 6810ww - my advice please do not ever buy, recommend or use anything from LG ever again - this unit has cost me more that half it's price in repairs even with parts covered by LG , just the repair costs and then in the end leaked and has damaged by hardwood and the basement - wish I could give LG a piece of my mind - on hold with the customer service right now as I write this note.


Barb 6 years ago

My LG LDS5811WW/02 is about 1.5 years old. It has NEVER cleaned the dishes since day one. After 2 phone calls to LG, they finally found a repairman in our area who came and looked at it then proclaimed it was working the way it was supposed to. The small leak in the front left corner has been continuous since the beginning. It was a difficult unit to install and took some creative thinking on my husband's part to get it into the same space that our old dishwasher was in. We should have kept the old one. It was noisy, rusted out, and a cheap dishwasher to start with but at least it cleaned the dishes. This new LG cost about $1000 but has never cleaned the dishes and never dries them. Sure it's quiet but who cares if it doesn't do the job? I hate it and will NEVER buy another LG product again!


Toddd 6 years ago

Ditto on all this purchased a LG dishwasher and fridge, nothing but problems, dishwasher doesn't drain, on my second pump. Fridge doors will not seal tightly. Will not pruchase LG anything again.


Carolyn 6 years ago

I have an LGLDF6810WW dishwasher I purchased on 11/23/07. A few days after the warrenty ran out I had a weird cricket sound - called repairman but they could not find anythign wrong with unit. Well it is now dead in the water. I paid $49.95 to find out it will cost $428.00 to get the sump pump replaced. I sent two emails to LG and of course I have not heard from them. The sad thing is I have also replaced all appliances with LG except the fridge. I will never buy another LG product nor will I recommend it to anyone. I plan to purchase a Whirlpool or Kitcheaid but never LG. The sorry builders grade dishwasher was better than this piece of junk.


lawrence black 6 years ago

LG is the biggest suck job that ever hit this continent...I definitely want part of a class action suit against these fraudulent bimbos.....


Fred 6 years ago

I cannot say loudly enough DO NOT BUY LG.

Our LG top of the line stainless dishwasher is very quiet and washes well when it works. However in 4 years of ownership it has been replaced twice, the pump has been done EVERY YEAR, every single rubber piece has disintegrated, the door seal has had to be replace 3 times and now is no longer available, everything plastic is falling apart. The machine has become useless. Much like the consumer support that LG offers. LG claims that we use the washer excessively, we are a family of three and it runs less than once a day. The only help from LG required the services of a lawyer when our kitchen was destroyed by flooding on two separate occasions. Our 14 year old Magic Chef is still going strong with no repairs at all!


Fred 6 years ago

FYI I just watched a CTV review on dishwashers. 23% of LG owners had a major problem in the first year of ownwership!

No other brand even came close to this failure rate. All I can say is bring on the class action, I'm in.


TammY 6 years ago

Purchase LG Dishwasher about 2 months ago, have had nothing but problems. System show error code and clogging the discharge line. Repair guy state that it is my fault for not rising my dishes.


DRM 6 years ago

In agrrement LDS5811WW unit. LG should stand for LOOKS GOOD. Never cleaned the dishes well 2yrs on grinding noise started then the mysterious LE fault (not listed in the manual) found black gunk like mollases under the unit and am pretty sure the motor is burnt out. Boy it sure looks like a quality product, but looks are decieving.


Frank 6 years ago

Have had a LDF 6810ST dishwash for two plus years and it only worked for six months then the "LE" error code not listed in manual. After numours calls to LE I finally got an explaination of a motor fault and needed replaced. After purchase of a new Whirlpool unit the LG sat for almost two years and replaced the motor from RepairClinic .com....still didn't work and "LE" error code. Then I found this site and I thought I was the only one dissatisfied with LG.....WOW. I did find the gray wire melted into the black insulation of the door and another purple wire hanging by a thread. Solder and heat shrink tubing put it back in business although the poor performance in washing and 2 hour cycle still still sucks along with the way LG has handled the issue. My last LG product..........DON'T BUY LG is my advice.


Matt 6 years ago

We built our house in 2001 and installed a Sears Kenmore (but built by Whirlpool or another of the big makers per our maintenance man. It only lasted two years before the motor went belly up. That revealed extensive additional problems so we bought an LDS5811ww as a replacement in about 2003. It has worked flawlessly for the past seven years. No rust, no error codes, no draining or motor problems. Our five year old LG washer and dryer have also performed flawlessly, although the front of the dryer has a strange dent in the right front panel that we didn't notice until we had had it for nearly a year. Can't figure out how or why, but suspect Bob Kay snuck in here out of spite (see comment from 20 months ago). My only issue with the LG LDS5811ww? After 7 years two small plastic arms broke and allowed the adjustable glasses holder to moved too freely. Still fully functional, but I wanted to fix it. Took me five minutes to find the parts online, in stock, and ordered. Have had great experience with LG.


Mark 6 years ago

I bought all new LG Dishwasher, Refrigerator, Washer and Dryer and all of them have had issues. The dishwasher had the LE code and the lower rack has rust all over it. The Refrigerator has been fixed 4 times and replaced once in 3 years. The washer has had codes show up and stop working mid cycle many times as well as needing rair for the soap drawer getting stuck. The dryer has made a clunking noise on and off from about a month in. I feel like a complete sucker for giving them about $5000 for this crap.


Chris 6 years ago

I have an LG dishwasher about four years old. The other day it came up with the OE code. It wouldn't do anything from then on except flash the error and beep. Rather than take it in for repairs which reading some of your comments is expensive, I fixed it myself. I pulled out the pump underneath and inside was a piece of glass which had jammed the pump impeller. Works fine now. So before you shell out a lot of money for nothing. It pays to check things like this. I'm not a tradesman. Just happened to have a day off. I think LG is about as good as any other product out there. They're all made in asia and nothing lasts forever. You could always go back to washing by hand.


Nancy H. 6 years ago

I hate my LG. Two motors, in two years. Dishes are dirty, glasses are cloudy. I hate the fact that I am replacing a two year old machine because it doesn't perform. Never, never again will I buy an LG applicance of any type.


Mick 6 years ago

2007 LG LDF7811ST dishwasher. Just noticed the oak floor buckling. Water seems to be coming from left side but not necessarily the door? Brown goop inside bottom cover looks like molasses or coffee. We bought LG 2 door fridge and the basket rollers and covers are busted in one year. I guess I'm going to set up a test bed and see what/where it is leaking?


Sheila 5 years ago

LG5811 Purchased 5 Years ago before a site like this was established. Within a year I complained that it wasn't drying my tupperware on the top rack. The repairman came and before he did anything else, he took the door off and addressed the wiring problem (without mentioning why). Maybe this is why ours has lasted an incredible 5 years. Recently, it has started making a grinding sound - the repairman arrived, took it apart and found two gaskets not sealing. The unit above the motor blade was filled with a toxic smelling gunk. It's $370 to fix and we haven't even gotten the LE code yet. I recycle pop cans, cardboard, tinfoil and it sickens me to send this to the dump even if it will be recycled there. Won't be buy LG ever again.


Nicole 5 years ago

Hate, hate, hate LG--I have owned the machine for nearly five years, was purchased after Katrina and sat until my kitchen was rebuilt. In that amount of time the

Machine has given the ominous codes twice, has been repaired and now as I type--cricket sound AGAIN!!! Bring on the suit!


Jen 5 years ago

We bought an LG dishwasher 5 years ago - pump has failed twice. Won't bother replacing again. I see the reports of the pump being redesigned but how would I know for sure I was getting the redesigned pump? Going to get a different brand. Wish there was a class action suit...


Jennifer 5 years ago

We had a stainless LG dishwasher - the drain pump failed twice while under warranty. Then, it failed a third time just after the warranty ran out. We always rinse our dishes before putting them in the dishwasher, but it didn't help this machine. We decided not to fix it the third time because LG wouldn't do it under warranty and would not replace the machine. It was ultra quiet. The quietest machine you could imagine. We replaced it with a Bosch which was supposed to be quiet. It was very loud and I hated it! We now have a GE which is not quiet and just started leaking.


Andrey 5 years ago

I just got my LDF7810 fixed. The initial error code was E1 (drain problems). So I replaced the whole sump assembly. Turned dishwasher on, there is a new code - 1E(inlet problems). Replaced the inlet valve, to no avail. Found this forum and although people refer to LE error caused by fried wires, I decided to check into it. And what do you know, one wire was ripped completely, two were just about to go, and a bunch was "glued" to the foam. Once the wires were sorted and repaired with electric tape, the thing started working. The whole ordeal costed me two weeks of hand washing dishes and almost $200 in parts. On a bright side, half the machine is now brand new again, so I look forward to not fixing it for another 6 years.

I would not comment on LG support and manuals (it is all in other posts), but would suggest this: before doing anything or booking a sevice technician unscrew 12 screws that hold the door and take a hard good look at your wires. Electric tape maybe all you need to solve most of the error codes.


Anita NJ 5 years ago

I too have been experiencing problems with my LG dishwasher. Bought it 4.5 year ago. Module replaced twice already. Bad design causes the cables to overheat, stick to the insulation and brake. I will never buy any LG product even again.


Ted 5 years ago

Avoid buying any LG Dishwasher. If you you must have one, buy the longest extended warranty you can... you'll need it.... and keep an old-fashioned dish rack under the sink because it's going to take a long time to get it repaired when it fails. Shoddy assembly and weak engineering of critical parts, poor materials and design of internal components. As per other comments: no parts available to servicing agents for long periods. Short 12 month warranty. First of three failures of my $1100 LDS5811WW dishwasher occurred immediately after installation. A cracked at the factory float-tank assembly leaked slowly while running. 4 months before repaired. 8 months later it started leaking while running again. I had the Home Depot do all the calling and it still took nearly 3 months before unit was replaced. 8 months later the replacement dishwasher is leaking and making grinding noises. Tiled floor is lifting and water stained kitchen cabinets are a result. Servicing agents are all at least an hour away and take a week to come by for first service call and then we wait for parts.... The worst appliance experience I've ever had. All I wanted was a quiet appliance, now I wish I had the 20 year old noisy one back.


Thedog 5 years ago

I too got the LE error. Read these postings and figured I'd pull the front panel off and check the wires. Sure enough, embedded in the black gooey insulation, I found three wires cut through the insulation to the wire and another wire that eventually split in to. I re-sliced the wires, now running like a champ.


Cat 5 years ago

After several months of washing dishes by hand, we bite the bullet and are having our LG repaired. In the 4 years we've had the piece of junk dishwasher, this is the second time the LE code came on. This time we have to get a whole new motor. The cost is less than buying a new one, but next time(which if we're lucky it will work for at least a year) we'll get a new dishwasher. Never LG. IF YOU ARE EVEN THINKING ABOUT LG--DON'T DO IT!!!!!


NOLG 5 years ago

I bought an LG TV so went for the Stainless Steel LG Dishwasher. I'm getting the LE code also. Very infuriating on a washer that is a little over 1 year old. I'll never buy LG or Amana again. I thought I was going with a decent brand name in LG. Yes, I guess I'd buy the extended warranty on the dishwasher.....


UNHAPPY LG CONSUMER 5 years ago

HERE'S A WEB SITE TO GO TO FOR A POSSIBLE CLASS ACTION LAW SUIT WWW.LIEFCABRASER.COM/FORMS.PHP?ID=520

WE ALSO HAVE A LG LDF7811WW DISHWASHER 5 YEARS OLD AND ARE READY TO REPLACE THE MOTOR ASSEMBLY FOR THE 4TH TIME. THANK GOD WE ALSO PURCHASED THE EXTENDED WARRANTY.


Andrey 5 years ago

Glad to see somedoy found my comment useful:-)

Now I could also use some help :-(

Well, just three weeks after posting my two cents here, I am at loss again. Noticed water dripping on the hardwood from inside the door... opened the door and see water coming from where the air duct connects to the fan assembly. Anybody has an idea about how water gets in the air duct? Thanks


Jade 5 years ago

This brand of dishwasher is a piece of crap! We had this under warranty and have had to have the repair man over several times. The warranty expired and now there are only more problems.


Richard Yanco 5 years ago

We purchased an LG dishwasher and refrigerator about 2 years ago from Home Depot. We bought the stainless steel models in order to update the kitchen. The refrigerator is extremely noisy especially when making ice. I have gotten up in the middle of the night because I thought that had broken into the house. It sounds like a midget is inside the icemaker throwing ice cubes around.

The dishwasher does a fair job of cleaning the dishes. It is fairly quiet. The major problem is the bad odor that comes from the dishwasher when you open the door to either load items for a wash or take dishes out of the unit. It smells like garbage is collecting in the bottom of the unit. It is definitely a defect in the unit. I had them service it once, but I wasn't here and they left after telling my wife that everything was ok. I am considering licking my wounds and dumping it for a Kitchen Aid or other better machine.


Jody McGettigan 5 years ago

I have an LG slim line bottom freezer refrigerator that I purchased for $800 8yrs. ago and it still works fine.

I also purchased an LG dishwasher for $900 back in October of 2007 and also had the same problem with leaking fron the left lower corner. Had a tech guy look at it shortly after purchase due to this and was told that I should make sure not to use too much detergent wich may cause an overflow or somrthing like that? Any way,I started using less soap and can't say if this helped. It seems to be intermittent now. The dishes were also coming out dirty and my dishes are usually fairly clean going in but I was told with older homes and because the dishwasher is on the second floor it may take time for hot water to reach the upper pipes so I should run the water to make sure it's running hot prior to running the dishwasher which does work wonders along with switching to Cascade liquid detergent. I had been using earth friendly detergent with mixed results. Having to run the water to get it hot enough before running the dishwasher to make sure dishes get clean defeats the purpose of purchasing an energy efficient unit. We also noticed a leak under the sink recently which ended up being a split hose that we replaced ourselves and things are working fine now. We'll see how long that lasts. The unit is also louder than it had been especially when draining. I have an Lg cell phone and that works fine but I also don't use it very often.


Jody McGettigan 5 years ago

I just read my comment over and noticed several typos. Sorry! I really can spell.


Lisa 5 years ago

Wow! Wish I read these a year ago! I'm sitting at home waiting for yet another repair guy from Lg whom has not showed. I have an LDS4821WW, purchased from Home Depot last Sept. Broke in July. The computer Mother Board fried. Took one month to fix. 8 weeks later same thing, except now I am 2 weeks out of warrenty. we got an extension on the warrenty because it is the same issue. Have had a tech here 3 times, numerous wires repaired, parts replaced. Can't figure out what is shorting out the mother board. Numerous calls to LG to get this resolved. 2 months later I am beyond fustrated. This weekend I have 70 people coming to my house for a party and no dish washer. Last call LG was saying they are not sure what they are going to cover on this repair as it is out of warrenty despite us getting the extension and the orginal repair not resolved. The reapair guy that ws soppose to come today was soppose to be a differnent fellow that would look everyhting over again. I really don't know what to do, we are not getting anywhere with this!! I have documented everything because I really think it is time for a lawyer!


Andrey 5 years ago

Well, if this helps anyone, the leak from the left corner of the dishwasher is due (at least in my case) to malfunctioning of an air switch (for the lack of a better name). It is a little electrical box that opens and closes the diaphragm which allows air to be succed into the machine thru the suction vent during drying session - when you open the door you would see a round grid somewhere at the top of the soap dispenser. That is where air comes from. Rotate the grid and it would come of. Underneath the grid there is a plastic/rubber cirle inside of the white box, on the other side of the box is the switch that pushes this circle forwards or pulls it backwards. When the switch stops working the diaphragm stays open, resulting in water leaking leaking into the air duct inside the door and also in dirty looking dishes because of poor or no ventilation. From the air duct the water drips to the floor. But this malfunction in itself is a result of a bigger problem, which I believe causes all other electronics to fail. At the bottom of the door there is a wide piece of rubber that I assume is designed to work as a gasket between the bottom of the machine and the door.This rubber bends from usage and heat and what we get is hot vapor entering the inner parts of the door, condensating and shorting the electrical components. It could also be a reason for a leak on the right front side of the machine. This is ugliest design I have ever seen!

Speaking of hot water not coming thru - it is true that running a hot water from a kitchen tap before starting the machine helps. Speaking of using gentle soaps to prevent leask - BS! Would you believe a car emchanic who tells you to use a higher grade gasolin to stop oil dripping from your engine? If there is a leak, something is wrong with the machine...


Jody McGettigan 5 years ago

Just an update. After changing the drain hose on the dishwasher due to a leak from a split in the hose we switched the extra long drain hose with a standard hose and have had no leak coming from the left lower corner or any place else any longer. I was wondering why the original lg drain hose is so long? Hopefully this has solved the problem but I won't hold my breath.


Brian 5 years ago

Bought this house last year with a LG LDS5611WW dishwasher of unknown age. So far it has been working fine - given that I've only run it twice! We are accustomed to doing dishes by hand but were recently encouraged to use a machine to "save energy". We'll see. I'll run it till it drops, then junk it since it is clearly false economy to repair, and go back to doing them by hand. Oh, it too doesn't empty the soap container even if you only put in 1 tablespoon of powder.


SteveP 5 years ago

We've had this dishwasher for 3 weeks. We've probably washed 4 loads of dishes, 7 or 8 cycles because it doesn't actually ‘clean’ dishes. Last night we tried the Pot Scrubber mode. This morning my wife was in tears over it because she had to handwash the dishes again. I went back to the store to see what we could do about it before I ripped it out of the kitchen. They agreed to take it back. Just wish I had read the reviews here before I bought the stupid thing.

It's quiet, but like many new energy efficient appliances, it just doesn't work well. The prongs on the racks are too short to hold the dishes upright, which I believe contributes to it's poor performance. The silverware rack on the side is very inconvenient, but many are made like this now. If you use a knife to make a peanut butter sandwich, you have to open the door completely, then slide out the bottom rack just to put the knife in. What a pain! When you try to remove a 'cleaned' utensil, sometimes the silverware rack comes out too, and silverware pieces fall into the bottom of the tub. A miserable design!

I'm not keeping this thing long enough to wait for more problems to develop! It's going back this week!


whitton profile image

whitton 5 years ago

Great Hub. I never knew that the XL Tall Tub can clean up to 16 place settings.


AndyB 5 years ago

Thanks to this page I was able to partially repair our LG POS. I removed the door cover and found not 1 but 3 damaged wires. The IE error is gone, now I have to figure out where the leak is coming from. My guess is one of the cheap seals LG uses for the motor/pump assy. Thanks all for this site.


Audre 5 years ago

I have had an LG dishwasher for three or four years... can't remember. It has worked well, without a problem, for that time. However, this morning there was a loud whining noise, which stopped when I opened the door. When it started up again, there was a different noise, not so loud. I am waiting to see if it will finish the cycle. After reading the comments here, I am happy for the time it worked well. If it stops working I will look for another dishwasher, rather than get it fixed. The one (believe it's Hotpoint) in the guest apartment has been there for 40 years. Still, there will never be quality like that again. Thanks guys!


john panagos 5 years ago

I also bought a lg lds4821bb dishwaser, after a couple of weeks running very quietly we started getting a growling noise and called LG. They sent a repairman and he checed and said everything was fine that night it started again,another call to Lg. A local sub contractor was sent and he said the same as the first tech but recommended less detergent. About halfway through the wash cycle the noise was there again and the dishes weren't as clean. The thing that I noticed is when testing they only used plain water and stated that using detergent would not make a difference and neither would stay long enough to run a full cycle which for us is the quick wash cycle. Eventually Home Depot>s extened warrenty will inherit the problem.


buddy 5 years ago

Purchase a LG Ref/freezer and a Model LDS5811ST dishwasher, nothing but problems with both, Ref doors do not remain closed, freezer does not defrost. The dishwasher constantly has water sitting on the bottom, after two years I give up, buying a Whirlpool like I should have from the get go.


effee 5 years ago

I have an lg dishwasher. Absolute piece of junk. Plastic wheels on bottom rack always popping off, rack won't roll smoothly, selection buttons sticking and don't work after only a couple years, pump sometimes making odd noises. Worst of all, though, it does a LOUSY job cleaning dishes. PIECE OF CRAPP!!!!!!!!


johnnybb 5 years ago

LG appliances are fine. i am an appliance service tech. the majority of dishwasher problems are customer related. the most common cause of LE code in a dishwasher is foreign objects stuck in motor. mounting screw thats was dropped into motor when it was installed, broken glass or bones etc. every time i have to change a motor it is because of these problems. there has been issues with older models that have wiring get stuck in the sound proofing material and tear the wire. wiring is very easy fix. as for the idiot that says put a dent in a new appliance on a sales floor when you see one. that is one of the more stupid things i have heard. how does vandalism solve anything.


sandee 5 years ago

Two repair men just left my home. THis is the 3rd time they were here because of my new LG dishwasher. On February 2, 2011our 1st Lg Dishwaher was delivered after 3 months on backorder. Within two days of delivery the thing did not work. THe spinners did not spin or shoot water out to clean the dishes. Agter calling LG and Home Depot where we purchased the LG dishwasher we set up an appointment for a service representative to come to our home to check out the problem. He claimed it was a pump and repaced it. 15 minutes after he left I put a couple dishes in to see if the problem was fixed. Nope!!!The spinners still sat still, and the noise was loud. I called LG and set up another appoitment for another repair person to come and check out the problem. He phoned me and said he thought he knew what the problem was and he would order a different part and call me when it came in. i still have not received his call, that was two weeks ago. Home Depot in the meantime agreed to replace the defective dishwasher and sent a new one over Friday March 1st. We thought it worked fine.However this morning I went down to my beautifully carpeted basement a rec room only to discover that my carpet was soaked, the wall wet, the dry wall stained and my husbands camera collection on a wall shelve directly under the dishwaher was ruined. Repair personal came out an hour ago and they pulled out the dishwasher only to discover that the LG dishwasher was cracked underneath and a plate was defective...Where is the new dishwasher now? Sitting in my garage waiting to be picked up. I would advise anyone to NOT purchase this kind of dishwasher. We will not allow for an new one to replace this one but will be filing a small claims suit for the water damage (a weeks worth) that went to by basement.


Nadine 5 years ago

I purchased my LG dishwasher model LD-1204W around 5 years ago and have never had a problem with it other than a blocked filter, which i cleaned out and fixed the problem myself! Until a few weeks ago when my son pulled the top guide assembly off the impeller whilst having a temper tantrum over whos turn it was to do the dishes...I love my dishwasher I've never had a problem with it other than something we have created ourselves. I'm extremely sorry to hear so many people have, however we have lg dishwashers, fridges, tvs and some over appliances and find them as reliable as any other brand if not better. My parents and sister recently purchased other models of dishwashers and paid considerable amounts more for theirs than i did for mine and the lg far out-performs their models. I like johnnybb believe it is completely unneccessary to be damaging other goods in stores, it costs those people money to replace them and is called here in our justice system 'wilfull damage' unsure if this is the case in other countries but here in Australia it is. If you don't like the products then just dont purchase them. This hurts the distributors more than an insurance claim....


nechama 5 years ago

I actually got a LG Microwave as a gift from my Aunt. I have it now for 3 years and thank the lord, had no problems. I am really happy with it.

I usually get all my appliances from TigerChef.com they have a great price match guarantee and I can't tell you about the return policy because I never had problems!

But one thing for sure I would never on my own go and by a LG after all you guys have to say!


Ed 5 years ago

I bought a LG dishwasher at Home Depot in 2007.

The first 3 months, the pump went.

Something else went on it a few months later. After the warranty expired,last year it went again. They could not figure out what the problem was, (IE error). It would run and in the middle of the cycle shut down. Finally he fixed it with a part for the computer.

Now here it is less than a year later, it is shutting off again!

It is the worst piece of junk I ever bought and mind you, it was not cheap!!!

Good luck all who own this nightmare!


Benita 5 years ago

Nadine,

Just a note, we have the same dishwasher as you and have had so many problems- the latest with a water leak that we cannot locate. LG don't care. I too live in Australia and am disgusted that they are are allowed to sell this kind of crap here. Scarily enough we also own other LG appliances


melanie 5 years ago

Well.. we bought ours 4 years ago and I hate to tell you guys.. the problems started within in weeks of having the machine and I've been through 6-8 service calls every year since; we must have replaced 8-12 new motors, 4-6 new sealing discs, 2 sets of hose, 2 sets of Seals, 2 sets of electronics and that's just the things I remember.... No one ever offered to replace even after I pushed the fact that this is a lemon, nope the warranty company strategically switched Repair companies after the 2nd attempt and guess what, they could never find the original service calls.. this is a mess.. I will never ever buy a LG and my post will go live on my blog telling all my readers next week, too... a Dishwasher that was over $700 and probly $2000 in repairs so far is a piece of junk!!!!


melanie 5 years ago

@Nadine in Australia

have them take off the side panel and check the water hose for inside and tiny wholes.. we had the same issue and it took them 6 month and me removing the panel looking for the leak to actually find it, amazing what a small tiny whole can do in water leakage... give it a try... what ya got to loose..

By now I'm a pro at diagnosing my own issues, I think LG should pay me now...


rick 5 years ago

I'm not a plumbing professional but I just replaced an LG dishwasher heating element. Wife complained dishes weren't drying and there was a bad odor inside the dishwasher. To me, it was clear that the sump heater wasn't heating the wash and rinse water. Not difficult to do. As mentioned above, disconnect water supply line by removing small panel at the bottom front. Make sure to turn water off first. Then disconnect dishwasher drain tube under your sink, this allows dishwasher to be pulled out of cabinet. Turn dishwasher over ( easy, very light weight). Remove sheet metal pan on bottom to expose the sump, motor, pump, heater etc. You'll see the ends of the heater element sticking out of the sump assembly. Usual instructions recommend removing the large plastic base but I found that the heater could be removed and reinstalled by simply sliding it out and into the gap between the plastic base and the washer cabint once I removed the sheet metal side panel on the dishwasher. I tested my heater with a volt-ohm meter and found it to be defective ( this is what I hoped for since new heater is only $50). Got new heater ( SEE PICTURE) and installed it in about 30 minutes. The only fussy part was knowing how tight to turn the small bolt which squeezes the rubber seal. I was conservative the first attempt and had a water leak where the heater fits into the sump. You'll see this and understand how the bolt and rubber seal work once you get the heater out. Turned the bolt more and the leak stopped. Washer works great now, wife happy. Congratulate yourself on saving $200. My dishwasher is LG Model LDF 6810ST. Damn expensive so I'm glad this simple fix worked well. Bought heater from repairclininc.com


Sick of LG 5 years ago

The led gave me n error code of "your screwed" when it crapped out after 13 months, LG of no help...done with them!


R in MD 5 years ago

Same thing as everyone else. Disappointed in that it never did really clean dishes well. Then, it started leaking water from the left side. I am going to try and seal it myself and see what happens. LG is the worst dishwasher we've had the other one lasted about 10 years.


Jackass 5 years ago

Dear All - I bought an LD dishwasher. See, it was to be my first step out of the trailer park. My way of chucking the Chinette and, much like George Jefferson, I was a movin' on up. But alas, the motor went out and it has since displayed a multitude of problems. And calling customer service is like having your teetch yanked out, hammered back in one at a time, and kicked out by a drunken mule. Frankly, it is terrible. So, we have tossed the LG in the front yard and made a planter out of it. We have gone back to paper plates and frankly the double wide has never been quieter and our repair bills have dropped lower than Bill Clinton's pants in the Oval Office. Yes, Life is Good, without LG.


Nothing works 5 years ago

Everything is garbage now. Nothing seems to work right. It's only money, right? Money that people don't have.


try this to save u money it works 5 years ago

when dishwasher starts but then stops and starts beeping at u and has water in the bottom still turn the power off and remove power cord from power point and remove left hand side panel of dishwasher and right down the bottom left u can see in to the dishwasher and there is a coolite float get a zip tie and put over the plastic rod and zip tie so it pulls the rod and float to the bottom of the dishwasher as far as it can go replace side panel and try it again. (it works trust me)


rich 5 years ago

i have an LG dishwasher, stainless steel inside, it is all stained by the soap. the soap dispsenser doesn't close. the repair men has been here twice to fix the filling, it is a piece of JUNK. I have never had more problems than I have had with this garbage. Now when i see LG on the appliance, I get so pissed and just walk by. I will NEVER own another LG appliance.


Heidi 5 years ago

On July 31st we purchased a new dishwasher an LG model number 6920WW. Horrible chirping noise right off the bat for the entire cycle. They are coming out to replace the sump assembly. I really hope this takes care of the problem. I feel like we have a hundred cicadas in our dishwasher when it runs. Did anyone else experience this?


Dorothy L. Dull 5 years ago

I have just sent a warranty claim/report via email to LG. We will see where this goes. We have had an LG technician to our home twice about our dishwasher. We orignially purchased it on 09-06-06. It worked great for about 3 years. Then: the chirping and shut off with water in the bottom. Our dilemma was that the pine floor was installed after the dishwasher. To repair, we thought we would have to shut off the water, pull the sink, remove the backsplash and counter top. That would be how the unit could be accessed. Needless to say, I have been washing dishes by hand for almost a year. Then, our LG frontload washing machine "broke" for the second time. When the technician came out, I asked him to look at the dishwasher also. He thought that there was an error with the child lock. It "appeared" to work. He left. It does not work. He returned after my phone call. It appears that the wires have become imbedded in the circuit board/control board in the dishwasher door! He contacted LG. Over $500 to repair! What?? He told me that I could contact them directly and file a claim. Especially if I believe that the unit is under warranty. I dug through our files. It is. Until September of this year. They better fix this! The technician felt that they could send the parts to me/us for about $150.00. Then I could call him and he could fix. This is unacceptable. I want it replaced for nothing. The control board is not something we have done/not done. What is more distressing, our washing machine is STILL not fixed. It is displaying a door error message. I really hate to contact this tech for a third time. I don't know what cycle he is pressing when he is here and it is working; but when we actually run the machine it displays the message. If you press the start "button" three times; it will work. What the *&^^??


Chris 5 years ago

Add me to the ever growing list of remorseful LG LDS5811 owners. The sump assembly was replaced last year; needs it again this year. Customer dis-service sucks. Repairman wants $386+tax for the repair. I'm wondering if the problem is just the $10 sensor assembly, but getting to the sensor is not well described and looks to be too complicated. LG products are no longer welcome in my house. I'll be avoiding all Korean-made appliances in the future (including those marketed by good old American brands).


Don 5 years ago

No point in repeating. We have had many of the problems that everyone else is reporting. These comments on this site started four years ago! Why hasn't LG redesigned this machine or Home Depot stopped selling them? Doesn't Home Depot care about so many dissatisfied customers? Doesn't LG care that this product has affected their reputation for years? Any lawyers out there ready to file a class action? It appears that thousands of people may have paid about $800 apiece for these machines! Mine won't even wash the soap out of the dispenser!


Tori1520 5 years ago

We moved into a new home in 2007, the previous owners had upgraded to LG appliances a few month prior to selling. I have never seen a bigger piece of s... dishwasher ever. I called and of course no warranty. The condescending customer service guy told me it was how I was stacking it. I knew that wasn't it. The Dishes come out with stuff stuck to them, it runs for 4 hours and it never dries. This is in 2007. I have put up with it for 4 years until last night it started leaking for the 2 nd time. I finally called LG and they have agreed to pay the labor and parts to replace both the sump and the control board. It is model LDF6810ST. I don't wanna be too optimistic yet. They actually said that this model was "eligible" for an upgrade of those 2 parts so those of you that have these issues may wanna call them. I spoke with Frank at ext 7452. I'll let u know how it turns out. He 3way called the licensed repair place while I was on the phone so I'll keep u all posted. It's still a piece of crap and I would NEVER recommend LG. At least they r gonna fix it!!


NeedHelp 4 years ago

Have had an LG LDF7811ST dishwasher since Mar2006 and had sump assembly or motor replaced once in 2009. Everything worked fine for awhile. Recently Aug2011 we started getting LE code errors. Repairman determined it was not the sump or motor, but the main control board. The old contol board had swollen capacitors and was (per our repairman) obviously bad. Well the new control board was installed...repairman left...and wallah! the wash cycle would stick on any wash program and never complete. You could hear the motor revving up then stopping again and again and again. Called the repairman who got a new replacement control board. He showed us that it worked...then left. Guess what...SAME PROBLEM ! ! ! Wash cycle will not complete regardless of which wash program we select. Motor gears up...water starts spraying...then you hear it shut off. Every once in awhile the motor will run and water sprays for about 5 minutes but as soon as it ends...the crazy cycling starts up again. Also, the wash cycle will not cease when we open the dishwasher door as it used to. Does anyone have any idea what the problem could be.


Tori1520 4 years ago

Follow up to previous post 2 weeks ago, they came and replaced my pump and control and LG paid the repair place. So far it is running perfect. It's cleaning, drying and not leaking. After 4 years of putting up with the crappy LG dishwasher, it finally works. Steam actually came out last night when I opened it. That is the first time ever that has happened. I gave the name and ext of the LG service man Frank 2 posts above, he's the guy that set it all up and it only took 1 call this time. Good luck and I hope mine continues to work!! I still won't buy an LG again!!


Rose K 4 years ago

I bought an LG dishwasher from Home Depot 3 years ago (2008). It has a stainless steel interior and controls are hidden on the top of the door. The dishes do not come out clean, nothing is dry inside, it makes that grinding noise and other funy noises like its about to take off. It leaves a residue on the dishes. We have had a service man out several times-the first time was owning it for under a year. The last time he replaced the motor which did take a while for the part to come in. I recently called for service to complain that it continues to not clean, rinse or dry my dishes well. They said they would cover a new pump even though it was out of warrarty. A service man from LG did come out, but did not replaced the pump. He did something else that he said was the problem. I called back and complained that it still was not working well and they said that the pump offer was no longer available!!!! Can you believe that. LG DISCHWASHERS ARE JUNK. DO NOT PURCHASE THEM. I will never buy an LG product again. We are stuck with this thing. I would replace it now if I could.

I cringe when I think about all the residue it must be leaving on all my dishes. All I have to do is look at the door-its full of residue after I run the cycle.


For Shame LG!! 4 years ago

Bought LG dishwasher, washer and dryer set for our new house as everyone was saying it was the best out there! What a load! The LG Tromm washer started smoking!!! The repairman told us this happens a lot with this model and it could be many things and he would rather not charge us crazy amounts to "dig" bless his soul, and said it would be easier and more costly to buy new!! Wow! What is LG coming to if a repairman tells you that?! At the moment we cannot afford new ones so we have a smoke detector planted right on the machine so if smoke returns we can run and turn it off.

I wish I was done.. However now our dishwasher has given us the "HE" code... Now apparently the heating is going or something?! What cheap crappy craftsmanship!! I will never buy them again! I am going through Consumer Report, Twitter, Facebook, and blogging just so I can warn people about these faulty products, and service! I would rather go back to the old machines of old with their chunky looks and clunky sounds if it meant 25 yrs of service!! LG, you suck!


Pat New Jersey 4 years ago

I will never buy LG products again! Purchased the french door fridge. Lights were staying on when you closed the doors. Ice maker broke and freezer would not freeze. Service man out several times. LG bought back because they could not fix it. In the 2nd year of owning it they paid us 66 percent. What a joke. Error code on dishwasher now. Repairman came out and wires melted to door and broke. I hope people research before purchasing anything from LG!


Dennis Droz 4 years ago

I own an LG LDF7810WW LG dishwasher that is about 3 years old now according to my wife. It just dumped again by dumping quite a bit of water on our wood floor. This is the third time it has failed in 3 years. Due to the lack of a useless warranty and lack of help on LG's part, I have had to repair it myself each time. I take it out in the garage and build a frame about 3 feet off the floor and put it on it so I can see where the water is coming from any thing else that is visually going wrong. I hook up electricity and water to it along with a 5 gallon bucket for a drain and put it through its paces. There was an E? error code that came up 3 times in a row this time as she battled with it to start working right, (she can't remember which E code appeared). When I set it up in the garage, it ran perfectly.....all day, for 4 complete long wash cycles from start to finish. I finally decided that the only thing that could have went wrong when it was in the house was caused by the water level floats that are inside the left side panel. They have caused E error codes before. I have had to clean them twice previously. They get fine gunk inside their little plastic cavities and the floats stick causing either too much or not enough water to be available during the cycles. The error codes from this seem to vary because they indicate a bad pump, or a leak or anything else that could make too much or too little water levels happen. It appears the water came out of the bottom of the door this time. I'm not a dishwasher technician, but I am an electronic engineer and with some basic electronic theory some of these things can be figured out by simple logic and testing of individual electrical parts. I'm not absolutely sure about my repair theories, but they have worked for 2 repairs so far and each repair has been good for 1 year. I just finished installing the dishwasher back in the kitchen. It is working ok now, no dribbles, no error codes, and hopefully it will last at least one more year before I have to go through the repair drill again. The only thing I did was clean the floats, and smoothed their sides so grit and grime that gets past the water filters don't have much to stick to. I would like to junk it this dishwasher, but $1000 dollars has got me trying to fix it 1 more time each time. Everytime I fix it, I feel like I just made about 5 or 6 hundred dollars tax free for the dishwasher that I don't have to buy, and I feel like I retained a few hundred of the $1000 I paid for the darn thing. I am being held hostage! We have an LG refrigerator and it works great. I keep my fingers crossed for it. We won't buy any more LG appliances. I hope this this information helps some one who has the same symptoms as I have just described. Good Luck.


lgdishwasher 4 years ago

I have made a web page explaining my story with my L G dishwasher. now 5 years old and still fixing it.

http://lgdishwasher.yolasite.com/


Noor 4 years ago

Lg is more than shit.. It's 5 months old and already needs new motor .. My stupid dishwasher.. I hate it and I hate my self for buying such machine.. Never buy anything from lg


kscb 4 years ago

@ Dennis all others.

Mine was leaking water - I think from the door. I just took it apart and noticed the floats were filled with gunk, cleaned it and about to test it tomorrow. I not sure I want to risk water ruining my ceiling tile in basement again,on the fence whether to get a Bosch. I have had 3 (yes 3) LG appliances die on me within a year all less than 5 years old. First the microwave, then the washing machine (which I repaired) and now the dishwasher, the only two left are the dryer and the range, I am just waiting for those two to crap out too. NEVER EVER EVER Again will I purchase anything LG EVER - shame on me!!


Dennis Droz 4 years ago

I have to clean the floats located under the left side side panel of my Lg dishwasher. Previous posts explain how, why, and what the details require the floats to nd cleaned. Without annual cleaning, tne dishwasher growls, gives Error codes, and doesn't clean the dishes. If you have these symptoms, read my previous posts and show him to the repair man if he arrives. If he will read them, it might save you a lot of time, money, and grief. The repair man might learn something too. Hopefully, it will bore him because he already knows his stuff.


Dennis Droz 4 years ago

Hi again. The saga of the failing LG dishwasher continues.... recently, I cleaned the the floats again (twice 3 months apart), because water began dumping out of the bottom of the door onto the wood floor due to sticky floats. This time, the floats looked free of gunk but I washed, hand rubbed them anyway and did everything I could to make them invisible gunk free. When I put it all back together, the problem was solved and the dishwasher worked just fine. The dishwasher then worked for about 3 months. I figured it should be good for at least 6 months before the floats would need to be cleaned again. Three months have passed and then without warning one day, I started smelling a burning electric smell you that indicates possible imminent fire. There was also a loud buzzing "severe welding like elecrical arcing" sound coming from under the dish washer. Couldn't tell if it was from inside the door or the electronics components in the lower part of the dishwasher next to the floor. I removed the front door cover and turned off the kitchen lights so I could see if there was an an arc some where insde it. Nothing was visible, so I moved the dishwasher into the garage and hooked it up out there. I couldn't see or hear an arc but when I wiggled a bundle of wires underneath, the insulation on the bundle of wires shocked me. Then I realized the bundle was moist, and the insulation must be punctured enabling electric current to flow lightly from the water through me on to the ground connection through my shoes into the garage cement floor. After further inspection, I found that two wires were arcing together in that wire bundle at about the place I touched. The insulation on the wire had broken down due to gunk from a slight seal leak just above that had caked upward in a pile on the metal catch panel under the dishwasher and cleaned up the gunk. I re-dressed the wire bundle, repaired the two wires that were arcing accross to each other and put everything back together. Everything works again, but this is the last time. I will order a new seal for the leaky gunk source, and re-install the dishwasher in the kitchen one more time. I can't imagine the grief and expense I would have endured if I had depended on a maintenance warranty to take care each of the failures in this dishwasher I have experienced in the past 3 years. LG should be ashamed . Things can break down once or maybe twice, but not every 3 months! For three years!!! I have resigned myself to fix it one more time and then Craigs list will be visited. I will be able to truthfully tell the taker that it works but was recently repaired . I will give it away to the first taker who will haul it away for me. Then I'll buy a dishwasher that has good consumer reports, and one that is made in the USA.


Gary Ripley 4 years ago

my god I cannot believe all the comments that depict LG dishwashers as junk it scares me to put a dime it to it I to have water sitting in the bottom of the washer tub. For which I feel is a major lemon factor with the pumps just after a few years of use ! I to have bought other LG product for which I thought were on the higher end ! And yes warranty has just expired ! Go figure ! What to do?


Susie 4 years ago

Ditto on all! I have a $1000 piece of junk - when it totally goes, I'll donate it to the curb and get either a GE (had one that worked beautifully - and quietly - for a dozen years) or KitchenAid (also terrific for years and years). Home Depot sold me on this appliance - even though I was buying all new kitchen and laundry equipment for a complete remodel. Shame on Home Depot, as well.


D. Murray 4 years ago

LG dishwasher 2 motors 3rd is now broken ( Highest End available)

LG Dryer HE the dryer drum ( metal part your cloths sit in split on the seems and dryer has been sitting in our garage for 2 years. We are using a 15 old dryer that has never once went down in place of it.

LG French door Fridge yes $2899 the interior light caught on fire and metaled the inside of the plastic around it. The medium temp bins all broke in 4 week.

LG Washer the HE front loader model to match the over priced trash of a dryer. Temp controler went out and controler board for hot temp cycles.

LG TV HD floating white spot all over the screen. I call it LG solar flare.

Please never waste your money on these trash items.


carolyn 3 years ago

well yet another compaint about LG dishwasher LDF7811WW what a peice of junk we too had the motor replaced once and the sump assembely repalced twice and calling again because having trouble again. We purchased this lovely machine in April of 2008 and have had nothing but trouble. I would love to get in on a class action law suit to make them accountable for the garbage they are selling.. I asked about the lemon law ,, the extended warranty people tell me the same part has to break 3 times within a 12 month period so i am not elegible for the lemon law.. 3 motors in 4 years I think thats a lemon. They do not stand behind there product. Even from day 1 my dishes do not come out clean from this hunk of junk never by LG


Dan in Texas 3 years ago

Our LDS-5811 WW purchase from Home Depot 2 years ago just gave me the dreaded LE CODE. Now that I know never again from LG. This was the third dishwasher from HomeDepot, a floor demo because they two they delivered were damaged Maytags. NEVER HOME DEPOT Again. I will not get this repaired.


Anne in Ottawa 3 years ago

I want to say that my LG dishwasher is the worst piece of junk that I have ever bought...a day doesn't go by that either the dishes are half assed washed or the OE error is on. My ten year old Kenmore still sitting in the garage is a superior product.


Pat 3 years ago

My brother has had the same problems with his dishwasher.

I have advised him to write to the Attorney General of the State in which the manufacturer resides, in this case,

the company address is: LG Electronics, Alabama, Inc.201 james Record Rd., Huntsville, AL 35824


Pat 3 years ago

The address of the Attorney General of the State of Alabama is: Comsumer Affairs Section, Office of the Attorney General, 11 South Union Street, Montgomery , AL 36130

This company needs to be turned in or they will continue to profit while doing us out of our hard earned dollar. Do it for yourself, and be an American, do it for others!


Dennis Droz 3 years ago

This is my final LG dishwasher failure post. Our LG dishwasher worked well when it was working and in the past 5 years it has broken down 7 times. Each time I fixed it myself with the help of about $125 in various small parts I ordered from the internet. This time I will call it quits. I almost did last time but I managed to squeak another 6 months out of it. The problems this time are sticking water floats that continue to hang up no matter how carefully I clean them, a screaming sound that comes and goes from the internal area of the dishwasher, E1 failure code from time to time, and and occasional failure to shut down if the door is opened. I think the E1 code is from the water levels being irregular due to the sticking floats. It makes the dishwasher think there is a water leak. The occasional screaming sound might be motor bearings that are in the process of going South. The Motors have never been replaced and it is most likely time for that to be necessary. The failure to shut down when the door is opened might be a control board problem. It doesn't always happen when the door is opened. I took the door apart to see if it was getting wet, or overheated and ran the dishwasher with it hanging out in mid air. Didn't help. With all these intermittent variables, I have no guarantee that spending more time or money will fix anything permanently and I would rather spend parts money on a dishwasher that will run for a few years between breakdowns rather than a few months on a regular basis. It is really starting to wear on me and also my wife. She has been such a good sport. In recent posts I have tried to detail my fixes in hopes that it would help someone else. I think it is time to admit that it is a lost cause and no matter how many times you fix it, it will break down again soon. LG really failed in the engineering and design of this product. It's sad they don't support it responsibly and back up their product in an efficient way. They were bale to get my $1000 once but not a cent ever again. They deserve to go broke.


gredmondson 3 years ago

To the commenter above, Dennis Droz,

I feel exactly the same way you feel. I never attempted to fix our dishwasher myself, but the end result--I cannot ever imagine buying another LG product--is the same.

George


TINA 3 years ago

I HAVE AN LG DIRECT DRIVE 3850DD3006J -- LE ERROR MESSAGE. IT'S LESS THAN 3 YEARS OLD. MY MAYTAG LASTED YEARS WITHOUT ANY PROBLEM IN FACT THE ONLY REASON WHY I TOOK IT OUT WAS BECAUSE OF A KITCHEN UPGRADE. THE LG MODEL WAS A GOOD BUY FOR THE FEATURES COMPARED TO THE COMPETING MAYTAG. NEVER AGAIN. LG LIFE IS NOT GOOD. IM BUYING A NEW DISHWASHER -- MAYTAG. MY FRIDGE IS LG.. SO FAR OK.

.


Johna63 2 years ago

Your goal is to breed all the different dragons available fdcggfeekaae


Dennis Droz 2 years ago

I decided to make one more post after dumping my $1,000 LG dishwasher in the dump about a year ago and replaced it with a cheaper US brand that works like a dream and is just as quiet. My previous posts from about 5 years back detail the numerous LG dishwasher failures that ocurred. But I want to mention that I still have an LG refrigerator that has worked like a charm for about 3 to 4 years now and am keeping my fingers crossed that it will work well for many years to come. But I am trying to be careful to not knock on wood!

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