The KitchenAid and Fisher Paykel Two Drawer Dishwasher

KitchenAid Two Drawer Dishwasher

A New Idea in Appliances Always Intrigues Me

Years ago when I first saw the Fisher Paykel DishDrawer, the two drawer dishwasher, I was interested. Was it an improvement? It certainly had a high end look: sleek, European styling with clean lines. It looked well made, and because of their wasing machine, I knew they were an innovative company. I like new, and I like better, but new and not better is common in appliance history.

The Fisher Paykel: The Drawers Are Identical

It Is Two Less-Than-Half-Size Dishwashers

Really what the KitchenAid stacking dishwasher (which is made by Fisher Paykel, and is just about exactly like the Fisher Paykel DishDrawer) is is two separate and stacked small dishwashers. Both drawers, together, do not hold as much as a well designed full size dishwasher. I just spoke to a couple who recently moved into a new multi-million dollar home equipped with the KitchenAid drawer dishwasher. They have had the repair people out twice in a few months. The builder did not do his research, and this couple will probably replace it soon. More aggravating, though, than the need for repairs is the limited height of objects that can be put into the dishwasher. They are very unhappy with it.

I must say that I know another older couple who do little cooking, and, well, do little eating, too, who have the Fisher Paykel. They are satisfied with theirs. They do like the fact that they can wash a half load (something, though, that even lower end dishwashers, like Frigidaire, do now). These are gentle people, and they did not mention if they have had to have it repaired.

Lastly, and this is a bit of an aside, for the builder of the multi million dollar home mentioned above: You created a large home built for entertaining with huge public areas and an abundance of outside space that could easily accommodate two hundred people. The kitchen is spacious and there is a wine cooler, undercounter ice maker, and 48 inch wide professional dual fuel stove. There should have been two dishwashers: A regular high end dishwasher for when just the family is there, and an undercounter commercial dishwasher the help and caterers can use when there is large scale entertaining.

Unfortunately, for most consumers, the KitchenAid drawer dishwasher is not a good choice (This was a little hard for me to write because I like to write about appliances that I like. I did have a request for my thoughts on this dishwasher, so to whoever requested that I write about this, here it is . . . just for you).

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I Want To Know Your Thoughts on Drawer Dishwashers 139 comments

Frank Williams 9 years ago

I agree totally with what you've said about drawer dishwashers. We bought a newly-remodeled house with a Fisher and Paykel dishdrawer and it's a piece of crap (the dish drawer, not the house). It won't hold anything of any size (even our dinner plates are too tall for it). Running a meal's worth of dirty dishes means running both of the units where one conventional dishwasher would handle the job. That means I'm paying for twice the water and twice the electricity. And the frosting on the cake is the top unit is stuck open because of a broken part and the repairman tells me they have to order the part out of AUSTRALIA! I'm hoping my home warrantly company will agree to replacing this thing with a conventional dishwasher.


Brandon S 9 years ago

I agree that the DishDrawer has its limitations (11 1/2 tall items only, small drain tubes that can clog, no heated drying cycle), but it does have some good points too. I would suggest in the future that you should do a litle more research or maybe have a little more personal experience with the product before offering any sort of authoritative review.

Actually, each drawer is about 60% capacity of a regular dishwasher so the 2 together would equal approx 120% capacity. I have found by using mine for several years that we can run both drawers with many more dishes in them than our old regular machine. Water consumption (per drawer) is also considerably less than a regular dishwasher as is overall energy consumption. The flexibility of running a 1/2 load is great for couples that don't fill up a traditional dishwasher very quickly and the convenience of running 2 separate cycles at the same time (one in each drawer) is also a plus.


gredmondson profile image

gredmondson 9 years ago from San Francisco, California Author

Brandon,

Although I don't own a two drawer dishwasher, I have spoken to two friends who have them, and they both have been disappointed -- especially by the capacity and by the need for repairs. One friend was initially pleased with it, but then with further experience, her opinion changed. I have also spoken to appliance salemen and repairmen about these machines. The salemen have without exception told me about disappointed customers, and the two repairmen tell me that they needed more repairs than usual.

I had received an email requesting me to write about them. My single door dishwasher has a choice for just one level to be washed as do many current models. Of course, you are right that you can run two loads with different cycles.

I do care about consumer's opinions of appliances, and I am glad that you are pleased with your DishDrawer. I do, however, stand by my review.


tom from texas 9 years ago

I have one of these two drawer models and am now investigating getting a new dishwasher as the F & P version is again on the blink...it has failed before with the hose that connects it to the drain breaking (this is just a plastic hose that is good enough to last till out of warranty but that must move every time each of the drawers is opened and closed and as a result is prone to fatigue and failure...it is very inconvenient to service and was only replaceable with another like it though I requested that they try and find a more durable replacement) Now the lower drawer is making rough sounds if we try to run it ...we have not yet ascertained the exact source of the problem//it has functioned fairly well otherwise and is ~ 6 years old now... not a bad overall record if the servicing was easier and hadn't required three trips by the service guys and that the unit be totally removed from its niche each time to get to the offending hose....we do like the two drawer concept and suspect that if the makers would improve the connector hoses and serviceability that the unit could be a truly good piece of equipment...it seems to wash our dishes just fine for the most part when it is workng


David B 9 years ago

Speaking to the repair person fixing my Fisher Paykel, he says that the Kenmore version has made a lot of improvements in terms of reliability and especially in ease of working on it. Of course, that's not what I have.

But, I still love the dishdrawer. I live by myself, and don't have enough dishes to fill up a regular dishwasher.


G. Charles 8 years ago

I have a DD603 that's 4 years old, never needed any repairs. Being just myself in the house, I rarely use the lower drawer (just when having family or guests over or if I do cooking or baking beyond the norm). I can get a LOT of dishes in one drawer. It's quiet, and efficient with water and electricity. And it looks nice in my kitchen! I agree that the drawer design isn't practical for *everybody*, but for people for whom it does work, the unit is a valid choice.


Troggers 8 years ago

I am a mum of 6 and am almost completely happy with my nearly 4yo dishdrawer. Yes it's had to be fixed but that's down to user error, like loading the thing too high so the lid doesn't close properly and then it leaks, or not cleaning stuff off properly and then bits get into the rotor motor (which is a piece of cake to replace and cost me £20 for the new part...) The top drawer is used at least twice a day and the bottom one at least once. Our plates are plenty big enough and fit comfortably.

The only reason I'm unhappy *right now* is because the top drawer is leaking rinse-aid and I don't know why, I found this while searching for hints on fixing it myself.


bonnie from Kansas 8 years ago

We are building a home - have even purchased the kitchen cabinet which would accompany 2 single drawers - one on each side of the sink.

Are the complaints coming from the single drawer dishwasher as much as the 2 stacking drawer dishwashers?

It seems as if many of the complaints relate to the bottom dishwasher?

Also, I have been reading reviews that complain about the drainage of the Fisher-Paykel - that it doesn't have a disposal. Is that the case?

I have also read the Kitchen Aid does have a built-in disposal. If so, does it have the accomulating filter water problem and the clogging problem the FP does?

I really do not want stagnant water sitting on the bottom of my dishwasher.

Is that problem the same with all drawer models?

Would I have to clean the KA filter like I would in the FP?

Have changes been made in the 08 models?

I have seen Sears has a model as well?

How does the FP, KA, and Sears models compare - are they all high maintenance?

My Sears salesperson suggested Sears is having problems as well?

Do they all have washing 'arms'?

What is the comparison in sound level?

I guess if I had known there were so many problems, I would have just designed my kitchen to accommodate a raised dishwasher rather than the drawers since I have problems bending.

Any suggestions?

p.s. I'm a Calypso Washing machine victim as well - and don't want to make that kind of mistake again.

Bonnie from Kansas - There's no place like home and a working dishwasher.

I


chuck  8 years ago

The F.P dishwashers are terrible! first of all,you have to rinse everything off.if you don't , these unlike L.G.and all other dishwashers of the American types,will sour and stink to high Heaven if you do not daily clean their filters.They make the kitchenAid and Sears kenmore Drawer dishwashers as well as the Sears Oasis,Whirlpool Cabrio,and Maytag Epic top loading energy star washing machines.They break down a lot and don't realy get the dishes clean w/out cleaning them first.The idea is great but they need to go back to their drawing board on these.Read last month's issue of Consumer reports and look at who is dead last in frequency of repairs.That in itself would be enough for me to stay away.Way over rated and way over priced.get a GE Triton \tall tub model for just under $500 and do a service for 16 people in one load!Very quiet and great repair record.


Marty 8 years ago

I have the single dish drawer here in our small home and it washes the dishes for my family of 4 every night, and has been doing so for the 2.5 years since I installed it, and it has worked perfectly. Because of the limited space here the drawer design is a winner. The typical drop down door wouldn't work in our little kitchen.

You do have to be careful when loading it so that items don't fall into the bottom and jam the agitator.

Of course it's NOT suitable for entertaining big groups. It's been completely reliable and quiet here and our dishes come out clean. It cost a bit more then a standard full sized would have, but for this installation it has been worth every cent.


Scott 8 years ago

I have a large kitchen with two dishwashers. Both KitchenaAid. Although the traditional style one door is great, the two drawer model is a huge pain. Not only does it do a very marginal job on dishes, it has required professional repair five times in two years. While there was no cost, I spent about 20 hours waiting for the repair man. Each repair man blamed the last for poor work. I will soon replace the two drawer model with a new one door model.


seastar 8 years ago

I've had the Fisher-Paykel double dishdrawers for 5 years. I love the process, even when the whole family comes to visit (total 12 people). And, I love to cook. Put the dishes from food-prep in one of the drawers and run it while we are eating. then, when the meal is done, empty that drawer and load both drawers. If it's just me and my husband, we might get along with just loading one. I tried out my dishes in the dishwasher first before buying (I would do that with any dishwasher). That's the GOOD side. the BAD side is that I have probably paid for them at least twice, with all the repairs, which is an annoyance and expensive.


wldgrdnr 8 years ago

I have KitchenAid Single Drawer dishwasher. Actually I have 2, one on each side of the sink. You cannot beat these if you have back problems, which is why I bought mine. The kitchenaid does not have a disposal in it, there is a screen compartment you need to empty food out of...however, I wipe all my dishes with paper towels before washing, to eliminate grease from getting into my septic lines, so rarely need to clean it.

These dishwashers are not as good as a regular dishwasher for one very obvious reason. They only have one washing arm, not 2 or 3 as regular dishwashers would have. I almost always wash on heavy, as normal is good only for loads that are pretty clean to start with. The cycles are very long...about 2 hours, so that is inconvenient.

Another drawback is you cannot fit very large items in them. They have less room than a regular dishwasher. This really is only a problem for large baking sheets, and very large bowls. Overall, the size of the dishwsher is a problem in this way.

Right now I am having trouble with the control panel getting "stuck" every now and then...in fact that is how I found this forum...I was looking to see if others have the same problem. The Sears repairman told me Whirlpool (the maker) reports a lot of other common problems, but not the problem I am having.

Overall, these dishwashers are NOT as good as regular dishwashers, but if you are a very small family, or have back problems as I do, I would still recommend them. They get dishes nice and clean on the heavy setting. One important thing is to run the water at your sink though, until it is very hot. If you don't do that, the water is not hot enough to do a good job cleaning. I think they use very little water, but they cycles are very long, so I don't know how energy efficient they are. I remodeled my whole kitchen when i put these in, so cannot tell from electric bills.

They ARE very attractive, so that is nice if you have an upscale kitchen as I do. It is very nice to be able to wash small loads. It is great not to have to bend to empty them...and this is the biggest benefit in my opinion. Yes, I miss my standard dishwasher in some respects, but my back is SO much better with these, i am willing to take the trade off.


tony 8 years ago

I had a KitchenAid single dishdrawer installed and I am very happy with it. My kitchen is unique in that the only good place for a dishwasher is under the sink. The dishdrawer is perfect for this installation.

I had the dishdrawer installed by a professional and it has been totally trouble free and perfect for about 6 months now. It looks great too.


Jim 8 years ago

A two drawer stackable dishwasher was the only solution available to us when we had to replace an older Bosch dishwasher, as the size of the refrigerator blocks a normal or tub-sized dishwasher door from fully opening.

We were quite pleased with the two door concept for efficiency and meeting our current needs: only my wife and I at home now, so the smaller draw more closely accommodates our usage; for entertaining, we love that we can clean the cooking utensils, plates, etc. during dinner, and then fill both drawers when dinner is finished.

I regularly recommend this format to all, and I think it can apply to folks like us (both kids in college, but returning now and then; skipping meals at home now and then[working late or dinner at friends' homes]; regularly entertaining) as well as to young families, where kids are always using glasses, bowls, etc.

Our problem has been with the Kitchen Aid model (which is made by FP). Overall, it ran very well, very quietly, for about a year, although there were some times where it did not fully clean, and a second wash was required. We had one repair visit due to clogged drain - this seems to be a common problem, according to the repair folks. Then it started leaking a bluish liquid. We mistakenly identified this as leaking drying fluid, or leaking detergent. Turns out it was an oil lubricant leak. The leak then further damaged some of the electrical. We waited about six weeks while the repair service tried to find a replacement part. Finally, the company that owns the repair contract called to say that they can't repair it, and they don't have an equivalent dishwasher in stock, and are going to refund us the purchase price.

We will purchase another two drawer - as I mentioned, it is the only style that will fit into our space, and we do like the format. However, we will do a better search for quality. Hopefully, in the intervening two years that these appliances have been available, quality improvements have been implemented.


Debbie in Texas 8 years ago

FP is horrible. I have the overpriced two drawer model. Ran great for about 2 months. Then all kind of problems occurred. The warranty covered most but not all the expense. Problem was, warranty ran out before dishwaher was working properly. The only service person in my area, and I live in a large motroplex, did not have a clue how to fix. He would just order a part and hope that would be the problem. Needless to say I have spent many hours and a lot of money and still do not have a properly working machine. My bottom unit will only work on the quick wash cycle. Nobody can tell me why! Don't waste your money.


Sharon In Sydney  7 years ago

I have a small 1 bdrm unit which in turn has a very small kitchen, I am fixing it up to sell and was wondering if I purchased one of the dual drawer dishwashers could I install one drawer in this small kitchen and then other drawer into my mum's kitchen? Does anyone know if you can install these unit completely separate to one another? .


gredmondson 7 years ago

You may install them separately.


fmpetrucelli 7 years ago

help what is a good two drawer dishwasher???


gredmondson profile image

gredmondson 7 years ago from San Francisco, California Author

Look at the pictures at the top of this hub.


gredmondson profile image

gredmondson 7 years ago from San Francisco, California Author

Look at the pictures at the top of this hub.


Michelle NSW Australia 7 years ago

We are looking at buying the two drawer F&P dishwasher simply for the ease of drawers and not doors. From your reply to a comment are you saying the Kitchen Aid 2 drawer is better than the F&P? If so is the Kitchen Aid available in Australia?


gredmondson profile image

gredmondson 7 years ago from San Francisco, California Author

No, no one is saying the KitchenAid 2 drawer is better than the FP. The KitchenAid is, in fact, a rebranded FP (that means it is made by Fisher Paykal, and then the KichenAid name is put on it.


Palisandr 7 years ago

One of a very important aspects the article missed is an ADA compliant houses - single drawer dishwashers certainly better accomodates for a tall toekick on the bottom, ease of loading (height of the drawer and controls access). Plus, it allows to have a smartly laid out kitchen with "greener" aspect - less energy and water consumption (1/2 loads). We are building the "universal" house now and decided in favor of FP drawer dishwasher. They will be side by side though, so that you don't need to bend. For full size dishwashers there are a lot out there - Bosch, Miele, Asko (all energy star compliant, economical on water and exteremely quiet). With drawer dishwashers not that many choices - FP is the only one.


gredmondson profile image

gredmondson 7 years ago from San Francisco, California Author

Palisandr:

You are certianly right in that the top single drawer dishwasher allows use with no, or very little, bending. Putting two drawer dishwashers, both in the top position, would take away some prime space for regular drawers or base cabinets shelves.


Rosie 7 years ago

I bought the Kitchen Aid 2-drawer 2 months ago. I love the convenience. However, it doesn't clean to my expectations. It does not dry the dishes and water stands in the bottom of the tub. Repairman arrived and stated he had never worked on one. After second visit he recommended use of a cheap dish cleaner and a turbo dry agent. The dishwasher was expensive compared to standard dishwashers and it was not worth the money. I didn't read all of the negative comments before buying.


shawncal 7 years ago

I really wanted to get the FP drawers for our new kitchen- I like the idea of energy-wise half loads, and also the ergonomics (with our dishwasher located beside and slightly behind the link, I am worried that someone standing at the sink could step back and trip over an opened dishwasher). But, I have read several discussions regarding the dish drawers and generally the negative comments far exceed the good ones. It also rated towards the bottom of the heap in Consumer Reports. So I am hesitant to get one. It sounds like the Kitchenaid and Kenmore models are also made by FP, so are there ANY that are not FP, and might be worth considering? Or any other designs that might be worth considering?


STEVE 7 years ago

I BOUGHT A FP DUAL DISHDRAWER WHEN THEY FIRST CAME OUT. AFTER TWO YEARS OF REPAIRS, THEY REPLACED THE UNIT WITH a NEW 603. I AM VERY HANDY AND MAINTAIN EQUIPMENT BETTER THAN REQUIRED. I COULD NOT AFFORD TO HAVE THESE UNITS IF I DIDN'T REPAIR THEM MYSELF. LEAKING HOSES, MOTHER BOARD BURNOUT, WATER POOLING, 3 MOTORS, RED LIGHT IN DISPENSER PERMANENTLY ON, PLASTIC LATCHES 2 HAVE BROKEN AT BACK OF UNITS, THE PLASTIC SYNTHETIC MATERIAL BOTH INSIDE AND ON THE FRONT BEGINS TO FADE AND ERODE. THERE'S MORE. PLEASE, PLEASE DON'T MAKE THE MISTAKE THAT I MADE. THE UNITS ARE A GREAT IDEA, BUT THE MATERIALS AND ENGINEERING ARE ABSOLUTELY NONEXISTANT. SOME BLOGGERS WITH NEW UNITS ARE HAPPY ( I WAS TOO ) BUT THEY ARE IN FOR A LONG RIDE. WHEN I NEED A REPAIRMAN, THE NEW BOSCH WILL ARRIVE. I PLAN TO LEAVE MY UNIT AT THE FRONT DOORSTEP OF FISHER AND PAYKELS' REGIONAL OFFICE IN ATLANTA. WHY KITCHENAID WOULD SELL THESE UNITS IS BEYOND ME. I HAVE NEVER BLOGGED BEFORE TODAY.


Pam 7 years ago

I love my double integrated dishdrawer - have an old fashioned look in the kitchen and love that it doesn't look like a dishwasher. Also I like the option of running one drawer rather than waiting til a regular washer is full.

But, wow, installing it wasn't easy and no-one knows how to work on them.


jaja 7 years ago

For those concerned about the size of the drawers, F&P recently released a 'tall' version that accomodates the larger US dining plates.

I have a single dishdrawer and love it. The only thing is that while the load may have indicated it has finished it will continue to dry the dishes long after that, which I presume is done on some sort of humidity sensor and is therefore a variable runtime,


helen 7 years ago

I just went out and purchased a Miele. I have to replace my entire kitchen floor because of a leak from my FP. I had the repair man out at least 4 times in 5 years to repair it. I have the 2 draw model. The draws kept getting stuck, the machine sounds loud, and I now have another leak. I was happy with the way the machine cleaned and dried dishes. But the repairs and the noise are just not worth it.


Barbara 7 years ago

I wish I had my old dishwasher back!!!!!!!!!!!!!! We bought all Kitchenaid appliances when we remodeled our kitchen. Everything is fine EXCEPT the double drawer KITCHENAID dishwasher. We have to wash the dishes before loading into the dishwasher and dry when they come out! Where is the AUTOMATIC part? It does NOT clean the dishes without being cleaned before loading. When it finishes the cycle, we have to dry them. There are always beads of water on the inside of the dishwasher when it is finished - thus on the dishes. I have had the unit for eight months and had two separate repair services check it out. First one said he needed to set the rinse aid adjustment (which was set on installation) - it didn't change the outcome. Second time they sent out another repair service and he said we need to run the water in the sink until it gets very hot! - that didn't change things either. I have called Kitchenaid and explained my problem; they gave me the number to another authorized repair service.


Doug A 7 years ago

I purchased the Kitchenaid double drawer model on June 6, It was installed and worked fine. I began to notice the pergo flooring warping last week and when investigating, the top drawer leaks water when you open it (as well as the bottom) The water collects on the lid of the drawer that lift off when you pull the drawer open. The water pools on the floor of the cabinet under the bottom drawer and then permiates under the pergo flooring. I can not see any repair for this as the water on the lid when the drawer is open, has to drip somewhere! The repairman is due here on Friday and i will suggest he take the unit with him and hope Whirlpool/Kitchenaid will stand behind the flooring repair that is scheduled to cost about $3000. I would not feel safe having this unit repaired or replaced, as I have to replace the floor and would not feel comfortable risking this again.....Want my old one back, it didn't leak!


gredmondson profile image

gredmondson 7 years ago from San Francisco, California Author

Doug A,

Man, that is a shame. I would be surprised if KitchenAid paid for your flooring. You may try your homeowner's insurance about water damage. Please keep us apprised here of yoru progress,


Chuck B. 7 years ago

We are seriously considering a single-drawer Kenmore Elite (because of back problems), but some of the negative comments about drawer type dishwashers are worrying us. Does anyone know anything specific, positive or negative, about the Sears Kenmore?


Ray 7 years ago

I've had mine for 4 years with one problem early on and FP sent a factory rep right out and took care of it.

People either love or hate these units,not many in the middle. that was explained to me when I was shopping for a new dishwasher.

You don't need to rinse the dishes just periodically CLEAN the strainer (easy to do), be proficient in space relations and if you're not then buy the old style.

I'm hooked on the drawers


Laurel 7 years ago

We have had our FP drawers since 2001 and have had two repairs in that time which is pretty good compared to the experiences others have had. I am wanting to remodel the kitchen and thinking about putting one on either side of the sink rather than stacked as they are now. However, I will have to buy new ones as the lower one is smaller than the top and would look weird if I use the current ones. If FP makes the kitchen aid is it the same quality? And it sounds like people are having a lot of problems with all the manufacturers of the drawers so it makes me feel like our good luck with FP is just a fluke! I love the ease on the back using them and the ability to do small loads (we are empty nesters, too). I like the ease of opening a drawer vs typical dishwashers. Tho whenever I am helping someone else load their standard dishwasher I am amazed at how much they can fit in vs what we can usually manage. Decisions, decisions!


Simone 7 years ago

I'm going to buy a single dishdrawer - my sister has had these since 2001 and loves them - but I have a silly question.

How do you buy cabinetry that fits a single drawer? ie we're thinking of buying diy kitchen from ikea and want to know what sort of cabinet you'd need to buy to fit one

Thanks!


Susan 7 years ago

Am purchasing the FP new tall drawer 7/2009 as had a FP in my last house and it was quiet, efficient and was tired of bending down to the low door of the single door washers. Some water should be in the bottom of the machine to keep the seals wet and from drying out and this is true of other machines. A leak or lower dragging door problem would be an installation problem and that would be your installers problem. FP are no more expensive from my experience then my old Kitchenaid single door or less available service. I am told by several industry personal that the newer models are not a problem (althought my older one never was). If you want plastic to dry you must put in a drying agent. Most repairs the FP rep. told

me are from user error, such as opening the drawer before the cycle is done without putting it on pause and breaking the seal. The units hold almost as much as a single door and I like the sturdyness of the upper drawer over the flimsy top racks of the single door. Hope this helps someone making a decision on the great new drawer concept.


Dee Carew 7 years ago

I am considering the Maytag MDD8000AWS 2 Drawer Dishwasher. Does anyone have any experience with this model or information about its performance?


John K 7 years ago

I have the DCS version of the dual drawer F&P dishdrawers and must say that I love it. It cleans dishes extremely well, never really need to rinse them first. Although height is certainly a limitation, I've always been able to get around it by how I load it. It really does have great capacity per drawer and I've been able to wash fairly large loads in a single drawer. My only gripe is that the touch sensitive control panel on the drawer top seems to go dead from humidity. Sometimes you have stand there pressing those cycle buttons for 5-10 minutes. Had a service guy look at it and he said that it's from humidity and is worse is hot & humid summer weather. Said that it really can't be fixed but that it shouldn't really pose a long term problem. Other than that, I do like this machine and hope to have it a long time.


Michael Thompson 7 years ago

FP Double Drawer was installed 5/2005. We are empty nesters but often have groups of 10-12 people. We also have a wine cellar and thus many chard, bordeaux, and burgundy glasses to wash. The double drawer concept is exactly what we needed. Unfortunately there has been a lot of maintenance. If one of the fold up shelves is in the up position and slightly dislodged from its stanchion it will prevent the washer lid from sealing thus generating a water leak that will flood the floor of the unit. This is discovered by the water detector which generates an error code and then prevents the unit from operating. The first time this happened, the repairman needlessly replaced the motherboard. It happened again before we realized how the leak was occurring. A more knowledgeable repairwoman simply dried the unit with towels and a hair dryer which solved the problem. Another problem is the slow leakage of rince agent from the top drawer. The resulting inspissated fluid drips slowly onto the face of the lower unit and leaves a sticky mess you will first note on your fingers when opening the bottom drawer. Replacing the dispenser with labor (A&E Service )was nearly 250.00. Now 15 mos later the problem has recurred! We brush wash our dishes prior to loading the dishwasher so clean dishes have not been a problem.


Holly 7 years ago

I've had my F&P dish drawers for going on two years, and haven't had any problems whatsoever. I'm wondering if the people with all these problems bothered to read the instruction manual? The drawers are different from a regular dishwasher, but if you use them as recommended, they work as well or better.

My drawers hold my extra large plates just fine if I place them in the recommended location. I also have an extra large mixing bowl that would not fit in my previous dishwasher at all but fits in my F&P just fine. The only thing that doesn't completely dry in mine is plastic, but that was true of my last dishwasher, as well.

The statement about each drawer holding less than half of a regular dishwasher is completely false. Each drawer holds at least 60% as much. Together, the two drawers hold much more than a conventional dishwasher. Loading the drawers takes some getting used to, but after awhile, you figure out all sorts of ways to fit more and more in there.

I'm on a kitchen forum where many people have the drawers and the problems cited here simply aren't an issue for most users. The design is ingenious, and it makes me wonder why it took so long for someone to come up with. I love the ease of loading and unloading. I will never own a conventional, shin-banging single-door dishwasher again!


beach house owner 7 years ago

We designed and built a high-end kitchen in a beach house where we entertain guests on the weekends and during the summer, but cook for only two or three during the week. Although we wanted a great kitchen, we were determined not to install appliances that looked impressive but were rarely used. (Considered but omitted: trash compactor, dedicated ice-maker, warming drawers) We installed a full sized traditional dishwasher, and, one Fisher Paykel next to a small bar sink in the kitchen island. When we have guests, we can use both dishwashers at the same time. Usually we load the F-P first with all or most of the glassware. The full-sized dishwasher is then free for all of the plates, bowls and pans. When there are only two or three of us, the one drawer is perfect for a day's worth of dishes, and for the dishes that need washing before we leave at the end of the weekend. This 1-1/2 dishwasher has worked perfectly for us so far, and we have not experienced problems with the Fisher - Paykel drawer. One should consider their own needs and how they use their kitchens before purchasing appliances.


KELLY 7 years ago

I have a fisher and paykel dishdrawer, we are a family of three and have a small home. I have to say I love my diswasher. NO it is not a full size dish washer and when you purchase it I think it is very obvious. However, we needed it because I didn't have enough room for a drop down, so the drawer works perfect I can stand at the sink and open as much drawer that I need. It washes the dishes great, you just have to remember that the water comes from below. We are currently redoing our kitchen and I will definitly purchase another, so they will stack one for pots and one for glasses and plates. I also have to say I have alot of friends that have to wait a few days to run their dishwashers because they don't want to run it half full. With this dish drawer Its so much easier. I would recommend this to someone who has limited space and a small family.


GAiL ELLIS 7 years ago

I have a FP two drawer dishwasher. I will call the repair guy for the second time in three months. We had to turn the breaker off because the dishwasher will not stop. I had to pay $87 last time to get it fixed and will have to do so again....turned out to be a very expensive dishwasher. I got on the blogs and this seems to be a common problem.


Kat in Texas 7 years ago

My parents have bought several high-end KitchenAid appliances, and each and every one of them has had multiple repairs. Stainless double convection oven...multiple repairs. The glass cooktop? At least SIX repairs, and one involving the bottom cooking unit separating from the glass top and falling on my mother's beloved Calphalon pan collection. The KitchenAid microwave that was given to them by KitchenAid as an "I'm sorry your experience has been so horrible" gift actually rusted under the rotating platter in less than a year...and they live nowhere near salty conditions (middle of Texas). The regular KitchenAid dishwasher (high-end) that they own has also had multiple problems.

I was also intrigued by the idea of a two-drawer dishwasher, but when I learned it was KitchenAid, and after seeing these reviews, there's no way on God's green earth I would buy one. Kitchen products are nice-looking and have great features, but are unreliable and not well-built. About the only thing that's worth the money is the good ol' stand mixer.

In fact, my best dishwasher was a Frigidaire that I bought at Lowe's for $239. The best part was no center section that had to be "clear;" I could put 3 large pots in it and not block the washing mechanism...


Kat in Texas 7 years ago

Dee, did you find anything out about the Maytag?

I've had bad luck with Maytag...as an owner of the dreaded Neptunes with motor control board problems. Dealing with Maytag is awful. I finally picked up a $30 kit on eBay to fix my $2100 washer because I was tired of paying over $500 each time to fix it.

My experience with Whirlpool is good, and I know Whirlpool bought Maytag. I'm wondering if WP has had any influence over Maytag's products? Unfortunately the "bored" Maytag repairman is a thing of the past...I think he's been a lot busier over the past few years with Maytag's crummy products!


Pat Brundy 7 years ago

$1500 plus tax, 14 service calls, destroyed Home Theatre (room below) which gallons and gallons of water poured on plus the kitchen cabinetry and tile floor in a little over 2 years? If you buy this because you think it is a cute diswasher, fine, you will endure the hell of FP the service, the waits at home, the bids, the paperwork, the insurance companies, the New Zealand rudeness, the California rudness. Finally, it was too much stress, I did not allow it to be repaired, even replaced, I said I want that brand out of my house. The brand will soon be out of the states, go look at their financials on their website, they are sinking, the dishdrawer plant for the USA, scrapped, just like my ECO machine who now fills a landfill.

AH, my blood pressure just went down 20 points. If someone is positive it is one of three reasons. 1) A worker or appliance dealer wrote it (they make a fortune on the repairs). 2)Some has one, loves the look, but doesn't use it much. 3) It's new, the parts that are designed to fail, have not yet. Sure I was taken, but read all the reviews you can, see how many dealers dropped it and now they are trying to rebadge for the Fisher Paykel name was ruined by this unit.


Carroll 7 years ago

This machine is a nightmare. We bought a Fisher & Paykel single drawer model 4 years ago because it was the only model that would fit under our old cast-iron sink. For those four years, the machine has been functional maybe half the time. We've spent hundreds in repair bills and replacement parts on it, in addition to countless hours of my own time spent analyzing fault codes, shutting off breakers, and cleaning up floods. On those rare and brief occasions when it does operate properly, it can't accommodate our full-size dinner plates.

My wife was ecstatic that KitchenAid makes an alternative to the F&P until I explained to her that its the same machine. She's concluded she would rather replace our antique (and quite valuable) sink than be stuck with another DishDrawer.


Nancy (kitchen designer) 7 years ago

Has anyone fixed the problem of dishes still being wet after a complete drying cycle in the Kitchen Aid dishwasher drawer AND standing water in the bottom of the tub? I'm having a FIT with this piece of junk and have had the repair guy out twice in one month. No help from KitchenAid either. I would NOT recommend this dishwasher even if it was given to me. I'd rather stick with the Miele or Bosch of which I've had both and highly recommend.


marilyn 7 years ago

I have the two drawer KitchenAid dishwasher for 4 years now. I have not had one problem or repair.

The dishes come out clean and I have never had "wet" dishes when I use the cycles properly and don't open the drawers before the cyle is finished.

I like the versatility of two drawers and that I don't need to bend over and reach into to old one door type dishwashers - always hated that!

My sister has owned the FP two drawer model for about 8 years and other than one repair during warranty, she has had no problems. Her husband is disabled and the two drawer model makes loading and unloading the diswasher easy for him.

I don't know about other folks but I always take time to learn about my appliances - their idisyncracies etc (they do have their own personality! lol) and have found that if I understand how they work, I get better results.


Linda 7 years ago

I purchased a 2009 model Kitchenaid 2 drawer about 2 months ago and so far I have only used 1 drawer. For one month the other drawer was not operable and the control panel that was ordered came in 2 weeks later, but it was the wrong part. Finally got the correct panel installed and it checks out okay. This is definitely one of the quietest dishwashers made and mine cleans nicely. The drying doesn't kick in until you use a cycle above "China and Light." Then it dries things.

The only problem I am still having is the odor. I replaced my disposal at the suggestion of Kitchenaid repairman (to the tune of $300) and it the dishwasher still has a very unpleasant odor. I am going to call him back again and will report on my success.


Mad Dane ! 7 years ago

I feel so sorry for all of you ! Had we only known earlier, we too would have tried to warn others about buying a Fisher & Paykal dishwasher. It's nothing but trouble and codes which not even the certified service companies can figure out.

We were assured that spending nearly twice the amount of what a regular dishwasher cost, would buy us a quality product with great service. What we got was a product which sits idle for several months each year as you can not get anybody to come service same and once they do, they have no spares for same and Fisher and Paykel will only ship the spares from New Zealand via regular mail thus it easily take 2-3 weeks to get spares and the technicians will only schedule a call once they have the spares at hand thus you are easily looking at a month to get service. Our unit last broke Nov 28th and if we are lucky it will be Dec 21st when we can get repairs - that is if what they ordered now is the right parts - otherwise we are looking at some time next year.

This in addition to the fact that we get charged huge fees for being outside the city limit and the overall repairs are not cheap either - figure we have pretty much paid for two units (or 3-4 regular dishwasher) over the last 3-4 years.

We are however free of the trouble now - I head the great pleasure in tearing the unit out of our kitchen this afternoon. We did a little celebration and toasted our good fortune to be writ of this nightmare once and for all. We will but another dishwasher tomorrow and this time it will be with focus on how easy it will be to get repairs done.


Famphilips 6 years ago

We have had our F/P Dishwasher drawers for about 3 weeks. We love them! We have tall plates that did not fit in our old dishwasher, and they fit fine in the drawers. The top drawer is considerably deeper than the bottom drawer. Also, there are holders for our wine goblets. It is wonderful for washing everything. And with the adjustable racks for cups and such, we fit everything in quite well.


Dean Hickey 6 years ago

My Fisher&Paykal is eight years old and caught fire the other day. Had I not been in the kitchen and had a fire extinguisher near by the house would have burned. There was a lot of smoke and visable flame. If you have one of these dish drawer washers I would advise you not to run it unattended especially if you have ever had a f1 indication as this may allow water to enter the control board causing it to short and ignite.


TJ 6 years ago

We built a new house and installed the Kitchenaid 2 drawer unit. Besides a little water in the bottom drawer. We have had not had any problems or service calls with it. I have never found myself wanting more space. It seems to fit all of our dishes fine. We have 2 small children and like to cook at home. So we are doing tons of dishes. We have owned it for 5yrs now. Now I cant say the same about our Kitchenaid wine cooler...........


Jennifer Cross 6 years ago

After owning my Fisher & Paykel for 5 1/2 years I'm going to have to give it up. Through the years there have been many repairs and many dollars spent -- both drawers have had to have lid motors replaced, an impeller replaced and now a drainage valve. I love the ease of operation, the cleaning quality (I rinse) and it's fairly quiet. I would love to replace with another brand of drawer but it appears that KitchenAid is manufacturered by FP. Does anyone know of another brand of dish drawer that has a more reliable repair record. Hate giving up on this dishwasher but could have nearly paid for another one with the repairs that have been had to be done.


z in arizona 6 years ago

I purchased a single fischer paykel dish drawer over 5 years ago for 2 reasons. Most importantly it was the only one available that would fit in my kitchen AND I thought they were cool. I had a Bosche in my last kitchen and it was wonderful but unfortunately they don't make a drawer sooo.

I LOVE it. Sorry to hear about all the problems so many folks are having. I DO clean it every few months or so due to our hard water here in AZ but it's very easy and takes little time. Living alone, it's a perfect. I would certainly recommend for a couple or single person.


Janet  6 years ago

I have owned a FP double drawer for 6 years and we are considering buying another for the renovated kitchen in our vacation home. I have had two costly repairs in that time, the second one was probably unnecessary as I later found out. If water gets into the drawers from the counter, as happened by my own ineptitude, it triggers the f1 fault code. By going online to the 'troubleshooting' website, I found I could fix it myself - piece of cake. Furthermore, the last time the $370 (!) not-so-clever repairman was out, he inadvertently left behind the 'secret repair guide' cheat sheet called 'DishDrawer Service Summary' with really valuable troubleshooting info including the toll free hotline number which is: 1 800 FNP USA or 1 888 936 7872. I don't have a scanner to scan in the entire document, sorry. I hope this toll free # helps someone. I was considering the Kitchen Aid dishdrawer but I'm reconsidering F/P since I have the cheat sheet and I do LOVE the convenience of the drawers - and I haven't had issues with clean dishes. NOTE: if the drain hose is hooked to to into the disposal, you MUST empty the disposal before turning on the dishwasher or it will suck the ick from the disposal into the dishwasher. Ugly. I intend to have two separate drains for the new unit, whatever I chose.

Kitchen Aid now has a different wash system with a sprayer at the rear, as does Kenmore - I have heard nothing but complaints about the washing ability of both. Any input to the contrary from anyone?


Lynn 6 years ago

I'm hearing a lot of complaints/problems with older models. What about 2009 and 2010 models? Have the problems of this "newer" technology been resolved?


Lee 6 years ago

I purchased 9 Kitchen Aid appliances. The dishdrawer worked well for 6 months--then for the next 7 months KA sent repairmen. Finally they gave up and "bought back" the unit. I really liked the drawer concept. I wish they were reliable.


Lisa J 6 years ago

I was sick of repairing my Bosch diswasher, so asked my repairman what he would buy himself. He recommended the FP two drawer. My mother in law loved the one she had as well, so I purchased the FP two drawer. We haven't had any problems with it other than it not cleaning very well, and the wash menu buttons not working (getting stuck on one wash and not being able to change it until I turn the unit on and off for a few minutes until it resets itself, which it doesn't always do. I also don't like the long running time, or the fact that I can't fit plates in easily.


Lisa J 6 years ago

I forgot to add that I have had my FP two drawer dishwasher for about two years


Catriona 6 years ago

I have this dishwasher for nearly 6 years and would definitely reconsider a different brand if I had known what lay ahead in terms of repairs etc. It often fails to wash properly and the correct settings have been used according to a F & P serviceman. He has had to come out at least twice a year and I have to dismantle it myself on many occasions to just clean it out as even with the slightest bit of food/paper it clogs up. I have had several parts replaced and do have the problem where our dinner plates are too large to fit into either drawer so always have to be handwashed. It has also leaked and recently I have had to replace the skirting board as it got water damaged. Only today both drawers didn't wash properly again! So it looks like I've to fork out the cost of a service call once more. So in conclusion, while stylish these dishwashers are temperamental and certainly not worth their money!


Roxanne 6 years ago

I have had my 2 drawer FP for 9 years...a few repairs but nothing major. It has finally given out, and the repairs are not worth it this time. HOWEVER, I have loved the convienence of the 2 drawers, no bending over, and running smaller loads. I am considering another 2 drawer model. Reading everyones problems here makes me wonder, still I loved the ease of loading it!


Penny Kelly 6 years ago

I've had an F&P Dishdrawer for about 7 years and I absolutely love it. We're leaving our home and I wish I could take it with me. I've never had anyone come out to work on it and I really put it through it's paces. I just refuse to hand wash anything. With creative loading I can get anything in it. I believe it DOES hold more than the standard dishwasher I had before.

The only thing I can see that's negative is that the bottom drawer sometimes has a little water left in it. This only occurs when it finishes before the top. So I just start the top a few minutes before the bottom.

It's top on my list of appliances for my new home.


joe 6 years ago

my wife put in a fisher paykel in our house about 8 years ago. We've never had any luck with any dishwashers, no matter what brand, so my bias would have been to keep buying cheap (because even top rated stuff from consumer reports had a short life). The FP is a great dishwasher but has required repairs 5 times. TWice for leaks, three times for electronics. I love teh style, i like the two drawers; i have no problems with what I can fit in it, and I likebeing able to run one while one is being filled. BUt the repairs just outweigh the convenience and if a competitor made a good one i'd buy it. I do not think I'll ever buy FP again although when I was in new zealand last year locals told me QA issues had been resolved.


SusanRS 6 years ago

I am recently researching dish drawers because we wanted to buy one for a family member expecting twins. I was amazed by the negative reviews. We have had our FP for almost 10 years and use both drawers regularly, in many of the scenarios described above in "why I love my dish drawer." We had a couple of repairs early on but mostly have been maintenance-free for 8 years now. Love them. Want them. Would buy again in an instant. NO, I am not affiliated with FP in any way (reply to the person who insisted that a happy customer must be a vested customer).


SandyB 6 years ago

Fisher Paykel is the dishwasher from Hell.

I would not take it even if offered free and with a payment! Worst customer service in the world Repairs over every other month and once the year was over I spent $500 on this piece of junk.


Jody 6 years ago

I have two FP single dishdrawers--one on each side of the sink. I've had one 10 years, the other 7 years. My first one is now dead. I am replacing it with the same drawer. I have been so satified with them--ease of filling, clean dishes, very quiet (unless a popcorn kernel gets stuck in the motor). They fit cookie sheets, large plates, large bowls, and even my comercial size soup pot (20 qt?). It takes a little getting used to how to fit everything in, but it can be done. I have a family of 6 and entertain often. The death of my drawer is due to a cracked drain hose. At this point I decided it's easier to buy a new one, since this one has reached its life expectancy. The FP rep said they last 7-10 years. No complaints here. I'm buying another one.


Mort 6 years ago

We purchased a Fisher Paykel several years ago-second series, I believe. We were not pleased. Bought a vacation home that needed a dishwasher. The best fit with the cabinet layout was another Fisher Paykel. This one is far and away better that the earlier one.

The original in our house gave out. Thought we would try the Kitchen Aid version that is NOT made anymore by Fisher Paykel. This one is a JOKE! Not nearly the versatility of FP later model. Everytime you open the drawer after a wash cycle---plastic fumes almost overwhelm. Only good thing I can say is it is quiet. I think we spend more money running this since you cannot get very much in it. Absolutely no flexibility. STAY AWAY!!!!!!!!!


Top Wedding Sites 6 years ago

Bought the F & P dish drawer for my last home (about 5 years ago). It never cleaned well and always left standing water in the bottom. Service people galore came, fiddled around, said to limit amount of soap powder and other such nonsensical tips. Nothing worked. We just built a new home and still, we like the idea of the dish drawers so we could do smaller laods. We bought the Kitchen Aid. Much to my surprise, after installation, we learned that all of the dish drawers are made by the same company. The kitchen aid was no different that the F&P. it leaves a film on my glasses, doesn't clean dishes very well unless I clean them before placing them, my standard size dishes are a teeny bit too tall and hit the top of the washer, dishes are always wet (I was told by the salesperson NOW that these have no drying fans, hence the wet dishes - gee, thanks for telling me when I was SHOPPING for it!)

I'm not sure if the Maytag is made by this same company, but I don't think I want to take the chance. It's wayyyy too pricey. I am researching dishwashers to death on consumer reports now.


Peggy 6 years ago

Bought the KitchenAid Drawer DW in December and have had nothing but problems! IT stinks (literally) and does not allow for normal size dinner plates. I was told I need to run my sink water until it is hot and buy tablets to keep it from smelling. It takes 2 1/2 hours to wash and up to 4 hours to dry. It is useless


Jane 6 years ago

I just had my F&P double dishdrawer instlled and it leaks. I agree - worst customer service in the world. I've had F &P authorized engineers come out and neither had a clue about the machine or the faults. I'm now on an endless loop with the call centre -- rather rude and unhelpful. Keep saying they will call back with a decision but never do. Ordering spare parts without asessing the problem or speaking to the customer. I'm still no further forward on what they will do next. I wish I had read these reviews before I purchased my dishdrawers.

Very disappointed with Fisher & Paykel.


Mary 6 years ago

I have the integrated double dishdrawer model. It runs fine until the end of the cycle when the fan comes on. this causes condensation to blow out onto the seal around the drawer which in turn drips onto the drawer panel and the unit holding the dishdrawers. I have wet seals, wet unit sides and wet drawer panel edges after each wash.

Has anyone experienced this problem. If you have i would be very grateful if you could share your experience and solution. I'm not having much luck with F&P customer services.

Thanks in advance for any help.


wendy  6 years ago

Having read all of those comments I have now been completely put off on purchasing a 2 drawer dishwasher unless there is another brand that is not giving anyone problems....


Rsuter 6 years ago

We have owned the Fisher Paykel dishdrawers for close to eight years now and sadly, it is time to go! We have already spent over $400 on repairs in 2006 and now they have broken down again, with a complete shutdown of the electrical on the top drawer. Performance wise they were wonderful and they will be missed, but it is now time to say bye to the drawer style.


Alison 6 years ago

We have a friend selling a brand new F&P two drawer dishwasher, only selling as relationship split up and not installed as yet. Was very keen to buy but now not sure! We currently have a Dishlex Global 300 which is 12 years old and has never had a repair and doesn't miss a beat - maybe I should keep it a bit longer.


Sam 6 years ago

OMG!! I have really wanted a 2 drawer dishwasher for several years ( Hubby kept putting me off! ) and now that he has finally agreed, I read about all these problems and I'm really reconsidering. Help! Does anyone make a 2 drawer that works well? Any ideas anyone?


klh 6 years ago

I purchased F&P dishdrawers back in 2000 or 2001, can't quite remember. They have been wonderful. Just a small problem when they were still under warranty, but there was a problem getting a part, so in January, when I was purchasing appliances for a new home, I chose the KitchenAid. This has been an awful surprise. They don't leak or anything (at least not yet), but I can't put my dinner plates in the KitchenAid. This was not a problem with the old F&P's. I'm at my wits end. I now have to wash my plates by hand. This is unthinkable. How can one build a product that won't hold what it is supposed to wash. The old home hasn't sold yet. I may switch out the dishdrawers. At least then I can wash my dinner plates in the dishwasher.


kwp 6 years ago

I must disagree with the author. We have had a single drawer F&P dishwasher in our RV (where we live 8 or 9 months a year) for over 3 years, and I love it! It is exceptionally quiet, and when operated on "quick" cycle takes only 38 minutes to run. The dishes come out cleaner than with any other dishwasher I've used. We did have it repaired once, but it turned out that was required because we didn't understand the operating instructions, and had not been opening it properly. Since then, it has worked fine. When we build our new house next year, we certainly plan to install a double-drawer F&P system. I don't know about the KitchenAid version, but since people here seem to be referring to that one with unhappy experiences, perhaps we will just stick with the original manufacturer instead.


Froggy in Boston 6 years ago

I purchased the 2 drawer Kitchen Aid in 2009. The unit did not clean dishes properly. Rinsing prior to loading, or setting the hot water on high did not help. The design is just flawed. Probably created by engineers who never wash dishes.

After a full year of handwashing our dishes, we just junked it yesterday, and will purchase a regular dishwasher.


Mark in Dallas 6 years ago

We have the FP dishwasher and are happy with it. There is one design issue that we have to pay attention to and as long as we do so, it works very well. When you turn the unit on, there is a lid that lowers onto the drawer and seals it. If there is anything against the edge of the drawer, within 1/2" of the top, it can block the seal from closing off, which allows water to get outside the drawer and causes the unit to go into an alarm mode. We had this problem a few times shortly after we got it. The last time the repair man explained what was causing the problem and we haven’t had a problem since.


briand 6 years ago

i have owned a fp for nine years and it never broke down. I watch all my big pots and pans wihtout any problem. I don't understand how people can't wash there dishes. How gigantic are there plates? It uses very little water and cleans them very well. The only problem is when there is a fork or knife that stick thru the utensil basket it stops the rotating plastic sprayer the dishes won't come out clean. Brian


Andrew 6 years ago

We have owned a Dual Dish Drawer for over 5 years. With a family of 6 and regular entertaining we use these A LOT. Yes - large pots/dishes do not fit. We still can get sizeable charger plates in and many dishes done in one load with no problems. I do clean out the filter after every use and I do remove the arm assembly and center portion and clean it out every couple of months. These machines use the water pressure to do everything (spin the arm, drain the water, etc) and there is no heater and there is no motor that would help in grinding foodstuff left behind.

I am sensitive to those who have had constant problems and poor service - I would be cussing F&P as well if I had been through that, but I have to speak for the other side and claim that I have not had any issues, have moved/reinstalled the dishwashers 5 times (non stop kitchen renos...) and find the drawer system extremely flexible and more useful. Plus, we are on a well and septic and the lower water usage is welcome.

Right now - my eventual replacement for the Dual Dishdrawer will hopefully be a single DishDrawer as soon as the 4 kids head off to university!


Patrica Marott  6 years ago

We have a FP made by kitchenair...The bottom drawer is making a snapping noice when openning. Nothing seems to be in the way of open/closing operation. It is working fine but the We are concerned the noise my lead to a more serious issues. Any comments or ideas...We do have a repairman scheduled..but


Brett 6 years ago

I am an appliance repair technician and roughly 30% of my dish washer service calls are FP, some repairs are easy and take less than 10 minutes depending on the location of the d/w but many require removing the unit for repair then installing it again(they are all expensive). The majority of customers complain of past unit failures, bad odors, dirty dishes and repair costs. most of the units are 3-10 yrs old. this is ridiculous to me as I often repair maytag and kenmore d/w over 15 yrs old for under $100(1 hr labor + part). Not to turn the topic to ref. but I've noticed quite a few people who own a FP d/w also own a subzero ref. The joke in the field is that they are status symbols, the reality is that they are. They are purchased to make the kitchen GRAND and they do but there are so many other options that offer much more reliability at a fraction of the cost. its all in the consumer reports.....


Tim Sullivan 6 years ago

I have a FP 2 Drawer Dishwasher. Love the concept and it is very quite and does a great job. We have a big family and you need to be careful that items are not to tall as it will cause the seal not to fit and water will leak out but thanks to the computer you get an F1 Code which says flood so you just open the drawers and let a fan blow into the bottom of the unit and the code will reset.

That isn't a big issue and is easily fixed. The other issues like main circuit board going out and a leaking hose and a motor that burned out are issues because the service is very limited in our area ( Milw Metro) and it takes the guy like 2 weeks to come and another week to return with a part and then the bill is high.

By American where you can get service the next day. I think I paid $1500 for the unit or twice what I could have gotten a very nice American unit.


Miss E. 6 years ago

I bought a Fisher Paykel 2 drawer dishwasher in April 2010 and LOVE IT! The two drawers are perfect for someone living alone and are perfectly accommondating when I have guests. It is quieter than most other dishwashers - even when running both drawers at the same time. The dishes arre squeaky clean. And, I think the drawer concept is terrific.


Paul W. 6 years ago

When we remodeled our kitchen several years ago, we decided to keep our old Kitchen Aid dishwasher (the only appliance we kept) since it looked fairly new and ran really well - never without any problems. We supplemented its capacity with a single-drawer Fisher Paykel. Big mistake. The Kitchen Aid is still running strong, and the Fisher-Paykel has been nothing but failure after failure of expensive electronic and mechanical components. We've already paid in repairs what the damned thing cost new. Stay away from Fisher-Paykel. Good idea, bad execution.


Ronda M 6 years ago

I totally agree with you on the Fisher-Paykel dishdrawer! It is garbage! Absolute GARBAGE! I paid $800 for it and its been repaired and repaired re-paired againg - I've finally disconnected the thing and I am now in search of a new dishwaser; AND I don't have a large family - 3 grown ups! That's it and it still operated like a 2 cent bag of ...YOU KNOW!


Althea81 6 years ago

We purchased our KitchenAid 2 Drawer Dishwasher in 2006. Had a couple of minor issues early on. We absolutely loved the concept. Just the 2 of us, both retired. Love to cook and entertain the family occasionally, not heavy users. Since April 2009 we have had 14 service calls. Since July till today, we have not had both drawers working and we have had a service call every week! Our Sears Master Protection Agreement has paid out over $3600 trying to fix it. The techs for the most part are clueless when it comes to this model. I have heard everything from....you need to wipe your dishes with a towel when you take them out (they were gritty) to you need to have a shop vac to suck out the 4 inches of dirty water that is left standing....to I need to get my lunch! I am so over it! I will commend Sears... as soon as they realized the amount of money they had spent they gave us enough to replace our machine. Today it will be installed and life will once again be perfect in this household. While we love the drawer concept it needs a lot of work to get it right. I highly recommend if you are buying any of the new higher end appliances do not be without a maintenance agreement. It is worth every penny. Good Luck!


Mary Sue 6 years ago

We have had a FP 2 drawer for nearly 4 years. It is a love hate relationship. In the 1st year, I had a lot of beeping and flashing..finally watched the repair man and learned how to fix that myself. Just had the rotor replaced in the top unit - $150. w/ labor. The repair man said they generally need lots of repairs by year 5.

When that happens, I will go back ot a high end conventional.


Carter  6 years ago

I agree with all of these comments. I too have a FP DD603 the unit is a nice idea, but not made for today's familys and the american lifesytle. If there are more than two people serviced by the unit dont buy it. If you do buy it, get out your check book. Keeping it running will cost you twice as much as you paid for it.


Ron - Santa Cruz CA area 6 years ago

Purchased a dual drawer dishdrawer back in the summer of 2000 as part of my home remodel. The home is a small beach area cottage. Kitchen cabinet and movement space is at a premium. I do not see a need to have enough cutlery and crockery to last for a week sitting in a cavernous conventional dishwasher cube before the dishwasher is full and warrants running a cycle. I have used both drawers regularly with few issues, though issues I have found are easily remedied by adhering to the following suggestions. Being a mechanical engineer, I truly appreciate the concept from many angles including top load format, no seals underneath to leak, efficiency of loading, effective cleaning and low use of energy, water and detergent.

Here is what I have discovered that the installer / users need to know:

1) The drain hose needs to be looped per the instructions to maintain a drain line seal - this is imperative and is often overlooked

2) The unit does not do well with repeated use of hard water, so if your water is hard, either buy the water softener equipped version or, if you have a house water softener, make sure your hot water supply line to the kitchen is from the softener (no need for the cold side)

3) Some water setting in the bottom of the unit is normal and it pumps out before the next load starts anyways - get over it

4) Do not use liquid detergents as foaming likely will spill into the bottom pan, bridge the flood sensor contacts and set off the alarm which is resolvable by opening the bottom drawer for a day or so and allowing it to dry, or use a fan to speed the process - learn once (but you'll need to unplug the unit first - mine is plugged into a receptacle under the sink where I can get to it)

5) Use little detergent, as in a couple of teaspoons at most, as that's all as the unit needs for less than 2 gallons of water per cycle otherwise foaming ensues again

6) Load dishes so that *nothing* sticks above the top of the drawer preventing the seal from forming and setting off the alarm (see item above) - just get in the habit of looking over the drawer top if you are not sure

7) The top drawer is taller useful for larger items, or is available in a single drawer tall model if you have large diameter dishes or unusually tall stemware - just take samples to your store and see if it fits before you buy a F&P

My early model 10 year old 2 drawer unit is about to be replaced by a deep single drawer with a short cabinet drawer below for small appliances (bread machine, food processor and blades). The rep I know at a local SF Bay Area large appliance store I know well states that the newer models (last few years) have resolved most of the previous issues, many of which are preventable by following the above suggestions.

To me, it's well worth it. For you, it's your decision.


Charlie 6 years ago

I have a FP D6603 dishdrawer and bought in 2003. No problems but lately i think the top controller is going bad. making lots of beeping. I usually let the control board go through its self check and it resets itself. Up until now it has worked great but i was hoping to get longer out of it before I had it repaired. Seems like nothing lasts anymore, made to break, so they can sell more.


Bev 6 years ago

We bought the fp dishdrawer just over two years ago, so yes it is out of warranty! Although it had been fixed like SIX times in those two years, now we have to pay for getting it fixed.....

I would never buy the fp dishdrawer again, the inconvenience of having it veiled down waiting to get it fixed sucked!!! Then it worked for a short time and broke down again..... The power board has been replaced in them each time, (am atm waiting for another power board replacement!!! Of which i am going to have to pay for).....am thinking I would be better off dumping it and buying another! Different brand that's for sure.......

Am going to ring the company to complain, also have my repairer bring me all the copies of paperwork and visits to fix this crappy fp dishdrawer..... ?? Who knows maybe they may think twice about selling such a rubbish product, or support their buyers and fix their mess for free..... Pfffft....... :(


Norma 6 years ago

I absolutely dispise my fisher paykel two drawer dishwasher. You can't wash large plates,bowls, pots and pans. I won't clean anything that is even vaguely stuck on. We have to rinse all plates and dishes before we put them into the dishwasher. When a bowl or pot is in the wrong position the water splashes into the bottom and the bells ring and the lights flash. We have to take the bottom tub off the rails and sop up the water compartment below then wait for it to dry out. The water seeps throught the tiles and the flooring and onto the tiled ceiling in the basement. We have had to replace at least 5 tiles. This is a horrible waste of kitchen space but we paid so much for it that we don't want to replace it. It a real dilema!! Don't buy one!!!


MS 6 years ago

Run don't walk from the appliance store if you are tempted to purchase a F & P drawer dishwasher!


Mary Sue 6 years ago

Today our Fisher & Paykel dishdrawer (the top one) caught on fire. Here's the thing - it was not running at the time! I stopped to load a few dirty glasses, and there was a burning rubber smell when I opened the top drawer. The panel lights were out. I turned off the circuit breaker, and looked everything over. The smell went away, and the bottom unit looked fine, so I turned the circuit breaker back on. The top started crackling and smoking, so I shut it all down and called Fisher Paykel. They told me to leave the circuit breaker off, and call a repairman. They also said I could pull out the bottom drawer (all of us know how to do that - we have watched the repairman so many times) and unplug the unit. Well it is hardwired, not plugged in like they supposed, so half of my kitchen electric is out until I get rid of the thing. This is the same drawer I spent $150.00 to replace the rotor 2 months ago. Enough is enough! So, I am ordering a new Bosch dishwasher. I will be excited to have a reliable dishwasher! But what I really came here to say is to make sure you unplug/turn off the breaker to your dishdrawers if you are going out of town, for safety.

And make sure your smoke detector has a fresh battery!


Marie 5 years ago

We've had our FP two drawer DW for just a few months now. We've had difficulty getting the dishes clean. Even coffee cups will have coffee rings if not scrubbed ahead of time. We re-read the owner's manual and cut back on the dishwashing powder, helped a bit. Another issue is the residue left on our glass wear. Again, followed the owners manual, only somewhat better. I guess we may have been enamored with the concept, but are disappointed with the quality.


Michelle 5 years ago

I agree with ALL of the comments so far! I LOVED the idea of the 2 drawer DW. The reality is it is SOOO not worth the price.

ALL of our dishes come out with food stuck on them and coffee mugs have rings left on them. For this price I should not have to wash the dishes prior to putting them in the DW.

DO NOT BUY THIS MACHINE!!!!


Tim 5 years ago

I want to add my thoughts to all of the above. We purchased a "new" from the ground-up home. $2mill plus. It has two F/P drawer units. First they are the nosiest POS ever. And I worked in construction for 30 years! The darin pumps are such that the machines have to be run at the same time so they don't push drain water into the machine not running, and yes there is the code required air loop in both drain lines. We have had the repair man out 6 times in two years, at an ave pop of $125 to show upand "twaek" the machine. And he is a F/P auth servicer. He can't tell me precisely why the machine fails either. F/P did a neat job of designing this piece of crap so that there is no other brand that fits the space. Even when they run, they don't do a reliable job of cleaning. We have a no bells type of Kitchenaid in a family vacation rental that gets alot of use from use as well as from renters.That machine does its job. This is an expansive piece of artwork. STAY AWAY from this.


Jeff in Virginia 5 years ago

Run, don't walk, away from the Fisher & Paykel dishdrawer. We had ours installed five years ago and it has been problematic from the start: noisy, cleans poorly unless all dishes are thoroughly rinsed beforehand, and has put us on a first-name basis with the appliance repairman. This year we are going to junk the F & P and replace it with something else.


Lee in Town 5 years ago

We bought a FP when we built our new home. Do not touch them with a ten foot pole. I like the 2 drawer concept but we have been in our house 4 years and I have had the repair man here atleast 5 times. Think twice before you but this product.


Ed in Vegas 5 years ago

Ron in Santa Cruz as it JUST right. Vegas water is very hard, if you don't soften it no dishwasher will work.

I had top rated Maytag, the door rusted through after 3 years, leaked all over floor....Maytag would not admit it was a problem, only volunteered to sell me a new door for most of what washer cost.

We put in two single drawer Fischer-Paykels, the dishes are Clean and Dry if you run the normal cycle, not econ. Wine glasses are crystal clear, no spots. Have had the units now for >6 years. One problem, one problem only so far, the plastic support that keeps the essential loop in the drain pipe wore out and broke, with result that water drained back. FP has (expensive ~ 30 bucks) kit that replaces plasic with steel. We have owned many brands, as have our friends here in Vegas, none (with little soap and jet dry) yields results as good as the Fischer Paykel. So if you are willing to follow instructions, they may meet/exceed your needs. Height restriction on our old units is a pain, but may be fixed with newer units.


Sully 5 years ago

I have owned my F/P dishwasher for 5 years and the only problem I had waswhen I leaned on one of the top racks it broke. It does not support over 200 lbs. Nor should it. As for everyone who is having problems with repairs, ANYONE who knows what a screwdriver looks like can fix this thing yourself. I used to work at Lowes and when they first came out the sales rep took one apart for us. The motor is the most expensive part about $100. I checked when I just ordered my new racks, four total. The company sent me two free ones, I paid for two at $15 each, just in case I broke another one. They arrived in 4 days from New Zealand. When running both drawers at the same time it uses less energy and water tham normal size dishwashers. You can also fit about two more whole place settings than reg. dishwashers.


Dan 5 years ago

My evaluation of the FP drawers could not be worse. I have two Fisher Paykel dishwashers (two separate units) in my kitchen that were installed when we built our home in 2005. Fortunately we purchased a five-year parts and labor warranty through the dealer. It’s a good thing we did as the dealer had had to replace nearly every part of both units since we installed them. Now that the 5 year warranty has expired, we are having more troubles. One of the units has failed again. It will start a load of dishes and then will quit in the middle of the wash cycle and start beeping. The dish pan remains full of water and we have to start the load again, and again – well you get the picture. The other unit is now failing to start unless you press and hold the door closed for the first 15 seconds.

Both units have had a lot of electrical problems, caused damage to my cabinets due to water leaks, and do a poor job of washing the dishes unless they are nearly rinsed clean to begin with. I am shopping for two new full-size dishwashers to replace the pieces of over-priced garbage. It is interesting the FP also makes medical supplies. Hmmm.

These dish drawers are nice to look at though. In fact, my cabinet builder made special faces for the drawers so you would not even know there is a dishwasher there if it were not for the face mounted controls. But as they say, beauty is only skin deep, but ugly goes to the bone. Save your money and buy a really good full-sized dishwasher with a garbage disposal in it and live happy ever after!


Chris 5 years ago

I concur with most negatives. I found that if I treated it like a really delicate instrument and memorized the manual It was ok...BUT.. When I became sick for a year my dear hubby treated it like an old fashioned hearty appliance and it's demise seems imminent.

I would not recommend the Fisher Pikul or anything made by them...unless you like long distance calls to new zealand....I probably own the only one in Mississippi and God bless all the service people that have tried for 2years since my kitchen remodel, to help it function..as we speak the fan has been on it all day....dumb! expensive drying rack. fP you should be ashamed for taking peoples hard earned money for this machine...you need to replace or reimburse all these folks!


Dee 5 years ago

I own a two drawer unit I purchased at Sears that is made be FP. I HATE it. It doesn't get the dishes clean and I've had the repairman out to our house at least 6 times for repairs. I was led to believe that it did everything a regular dishwasher did. HA!! They don't have garbage disposals to catch the little bit of food left on the dishes, they don't have heated drying, the plastic caps that cover the filters break ALL the time and the worst is that on a full cycle they can take as long as 8 HOURS to finish a cycle and your dishes may still not be dry(this was finally admitted by the repairman at the FOURTH visit. Sears will NOT stand behind their product even though they have recalled some of them but not mine. We now have to have a repairman come to the house 4 times in a year for them to consider replacing the unit with a less expensive, better model. DO NOT buy this machine. It is a waste of time and money.


nancy 5 years ago

We just moved into a new home and have the kitchenaid disher double drawn. It does look nice but the capacity and clearance for dinner plate or serving plate does not fit. It does not dry well too. We are not very happy


David 5 years ago

I know these units very well. If any one is trying to repair their F&P dish drawer we can walk you through your repair without calling a technician.

You can watch a video that explains how to remove the rotor and fix a F1 error code at the link below.

Appliance Refrigerator Repair


Lisa 5 years ago

10 years I have had my double drawer and love them. I have had a couple of repairs, the last were the motors for the lid. Ordered the part online and my husband (accountant not a handyman) was able to replace them within an hour. Yesterday I purchased another one, it was a floor model on sale for half off, I bought it to put on our second home.

If you expect the diswasher to clean burnt on food then this is not the one for you. With just 2 off us it is mainly glasses plates and silverware. We run a drawer every other day and when we have guests there is plently of room for a party of 12.


Bob 5 years ago

We have been using a FP DD603 double drawer in a Missionary Guest home here in Papua New Guinea since 2001. Yeah we have a had a bit of trouble with it, but most of that has been due to the unstable power here in PNG. We never have any trouble getting dishes clean (no prewashing, just scrape them off and in they go). As to load size, we find it excellent! Much better than our traditional dishwasher in our home in the states and we are using it in a more commercial type setting with average meals of 8 persons or more. AS to heating and drying, well I don't know what is up with others who say theirs does not, but open the drawer right after the cycle completes and our dishes are dry and almost too hot to handle! (now if you run the FAST cycle, no it does not dry the dishes) Run a regular or Heavy cycle and all is hot and dry!


Marti 5 years ago

I purchased the 2 drawer FP because I needed separate dairy and meat drawers, I called customer service the first week I had the disappointing dishwasher installed. The rude person in New Zealand told me that I can only use one brand of dish washing powder and if I purchased the brand all would be fine. Four years later, water still pools in the drain, dishes still come out dirty, dishes are still wet, silverware is vial, and the cycle buttons stick.

I would only recommend this product to people I absolutely hate.


FP Hater 5 years ago

I have 2 FP drawers about 4 years old. They have been a problem since day one. Repair people were out the week they were installed. With a custom kitchen, i am stuck with the two drawer system. I am looking for a new brand to replace my FP. I would never recommend FP to anyone. They suck.


w. womack 5 years ago

I bought my double door dishwasher about two yrs ago and I hate the day I bought it. Since I had it, the motor went out twice and it does a bad job on cleaning the dishes. I wish I had read the reviews before I bought it. What a waste of money. I could have bought a nice one door disherwasher with less problems and would have cost me less money. Pakel/fisher double door is a piece of junk and I'm sure they know it. I wish I could get my money back. Don't buy it


kperkins 5 years ago

I was going to purchase this diswasher in the next few days. I am so glad I read these reviews. Don't need a headache or a money pit. Thank you to the folks that took time to comment. I think I'll keep my 12 year old whirlpool. I haven't had a moments trouble out of it. I just like the double drawer design but never mind!!!!


Suzsan 5 years ago

We have had a Fisher Paykel Double Dishdrawer unit for about 6 yrs. Bought it when it had been returned to Lowe's--small dent in bottom front drawer. We have never had any problems with it--no repairs--no clogging--no cleaning filters. However, we are 2 "old" people, and mostly we are washing flatware and small dishes. But, we only have to wash about once a week, and use the 38 minute cycle. Ours has the option for either heated or unheated drying--we generally use the unheated. It is very quiet, and cleans well (but, we do rinse our dishes and flatware off, because we know it is going to be sitting there several days). I bought another one for our weekend house. But, it was destroyed in a wildfire (the dishwasher was in the garage while the workmen were removing the kitchen walls to prepare for new cabinetry). So, now I am looking for another, and found the Kitchenaid dish drawers. Glad to hear from you that they are the same as the Fisher Paykel.


Dan 5 years ago

I love my DD 603 with water softener. I hate bending over to empty a conventional washer. So, my top unit has had 5 plus years of almost daily use with no repairs. If I have a sit down dinner party, the lower one gets used in which case it generally is used for pots and pans.


Paula Smith 5 years ago

We purchased a F P just two months ago and it is the worst decision I have ever made. It hasn't ever cleaned the dishes. I am sick to my stomach for paying $800.00 for a piece of machinery that doesn't work. I run the washer with a dash of soap and yet my dishes come out dirtier because not only is the food still on them but it adds an extra touch of soap film. I wash most everything by hand now and I am not happy--ps my household consist of my husband and myself.


David Wirick - Santa Cruz 5 years ago

Fisher Paykel DD603I saga ($1300 purchase price Feb 2005):

Less than nine (9) months after purchase, had to have the lower drawer impeller replaced ($125 "under warranty").

Five (5) years after purchase, upper drawer impeller needed replacing (did myself) as well as impeller well.

Six (6) years after purchase, upper drawer control board circuitry is "fried". Replace the control board ($150) and new board fries half way through first cycle.

Called FP to ask advice and was told service personnel only speak to authorized service technicians (even though I am out of warranty) because I may "damage myself" if I were to try to repair the unit following their instructions.

I repair hospital/medical equipment (20+yrs) and I can call a medical device manufacturer and get technical support for a device I have not been trained on which will affect the care hundreds of patients will receive, yet I can't talk to a "dishwasher technician" because I may "damage myself".

Poor cleaning (rinse first).

Convenient to have two drawers (especially when one or the other doesn't work).

Poor customer service, $1300 and lasts less than six years before, what I consider, major repairs.

Make your choice.


Mark 5 years ago

Had 2 drawers installed in a custom home in 2002. There were very few dealers and fewer knowledgeable installers and service techs back then. One repair call in the first 7 years. I loved em. But then i've always rinsed my dishes and washed by hand/put away big stuff (pots & pans) as soon as I'm done with it.

I don't have the big stylish plates some people do.

18 months ago I moved and found renters for my custom home. The renters don't like the FP.

where I live now has a typical low-end GE dishwasher. I'm constantly tossing coffee, beer, milk and whatever else is in the bottom of my glass on the floor because I got used to the drawer concept. i still wash my pots & pans by hand right away.

With 2 drawers, you never have dirty dishes in the sink. Without them, the dishes pile up while the machine is running. the machine is noisy by comparison to my FPs. The loading racks in the FP were smart. The loading racks in the GE show little sign of thought in their design. Nothing fits very well. Stuff's clanking around in there during the cycle.

I think most of the adverse perceptions are attributable to: 1) habit 2) poor service/installation. they are radically different, and there's a learning curve for everybody -- users, installers and servicers.


Getting rid of it 5 years ago

There is always something wrong with this dishwasher! I gave up!


Gayle DeBruyn 5 years ago

I have the Kenmore and it is 1 year old. It didn't clean the dishes very well at all and we just stopped using it after a few months. We should of returned it but it was a pride issue because one of us wanted it and one was against. Then we got a water softener recently and it did a fine job BUT now we are having problems with the top drawer not closing all the way. This was a very expensive dishwasher about $800 and had very little use...maybe about 3 months total in the year. Hope that helps.


Lynnette 5 years ago

well lets see have we all seen the new movie the Help ask your person who does the dishes all the time I worked at a home with a Paypel 2 Drawer nobody told me the bottom only worked the top has been serviced 3 times at 400 dollars a pop thank u very much i have a maytag at home never a problem So just because it looks cool doesn't mean it is remember the edsel?


Suzanne 5 years ago

Absolutely horrible product! Have never found anyone able to service my Fisher Paykep 2 drawer unit that I purchased in Atlanta. The top unit only worked for a couple of months. The plastic strips across the top of both units have discolored and faded. Finally unplugged the units and now use both drawers as storage for dog food.


Leigh 5 years ago

I just built a new home and bought the KitchenAid Double Drawer dishwasher. There are five in our family and I run one drawer every day. I was disappointed at first because I couldn't get odd shaped serving pieces to fit. (Since I have always hand washed my pots and pans I now just do the odd fitting serving pieces too.)

I didn't have a problem with my dishes fitting, and we can fit in a days worth of dishes in one drawer. My dishes come out clean and dry, except for some sitting water on the bottom of some cups. (My old regular DW did that too.) I have noticed before an odd smell if I have the drawer loaded for more than a day but haven't run it. I bought this particular style because my family of five will quickly be down to 3, as 2 kids will go to college soon, so I thought this would be a "green" move. It also took me a while to figure out a way to load it that worked for all our dishes, but now I have a system. We have been using it for nine months now and I haven't had any problems with anything not working.


Grandma41 4 years ago

We bought a 2 drawer Kitchenaid dishwasher, absolutely hate it. Like everyone has said, the dishes don't come out clean, the top drawer does not get as hot as the bottom drawer, it's so noisey we have to turn up the TV if we're watching a program. There is all kinds of black gunk in the top drawer, no matter what we do it does not stay clean. The top doesn't even get hot enough to use the dishwasher cleaner, the wax won't melt, but the bottom drawer does. Then when the cycle is over or it's done washing the think will run for hours unless we manually turn it off. I am so disappointed in this product. I have a Kitchenaid microwave and refrigerator and really like both of them. But the 2 drawer dishwasher sucks. I tried to look one up on their site and could not find one at all. The company we bought it from won't even think about servicing it. For what they cost you, they should wipe themselves down and clean themselves out. Oh and something else, normal size plates don't fit in it correctly. I was told to place a plate in every other bracket so they lean forward. They will still get caught on the top of the drawer. I hate it, I would much rather wash dishes by hand.

I wonder how the BOSCH brand is?


capturedword 4 years ago

My house is seven years old and I am about to install my 4th dishwasher. Two of them were Fisher Paykel two drawer. Enough said.


Jo 4 years ago

The are terrible. I live in NZ in a very large expensive home, the person who renovated put in 4 of them. I have had the appliance repair guy out numerous times. You can't load tall plates (though they now make a tall draw). My left side is taller than the right though they way the racks sit. Pasta pots take up the whole draw because the shape of the rack means they cannot sit flat. You can't load two lots of tall glasses like you do in the top draw of a regular dishwahser, just one line of tall and one line of small.

Don't use dishwahser cleaners in them, it suds up, gets through the lid and trips the flood switch at the rear. The maintenance guy told me this after I ruined both in the same day. And he cleaner does say F&P approved. If you are not capable of removing the draw yourself (it's awkward and very heavy) and drying it out you will have to have the repair man out. Sometimes you need a new flood chip hey can't be dried out. The controls are on the inside and prone to water damage and getting gunky, when you try to clean them they beep annoyingly.

The seals in the top if they fail or if you have a large item that wedges open the seal will cause flooding.

The drains are very small, the repair guy has a small curved crochet hook he just pushes through it to clean it. The little spinner in the bottom is very fragile, if that breaks you get a service call and a $100 plus part required. I have had lots of dishwashers and I hate, hate hate these. They are also noisy and expensive by comparison to others that are a single unit and I agree that they don't fit as many dishes as a regular one. You also feel like you are constantly unpacking a dishwasher....and kids just put dishes in any old draw. They don't wash the top of pots very well as there is no top sprayer. Unless you are careful of dosage you will use twice the amount of dishwashing powder. In 3 years I have probably spent $1000 dollars on service. In addition to one being incorrectly installed and collapsing onto the floor and cracking a tile when it was pullled out.

To add insult to injury, I was sick of getting them fixed so waited until more than one needed service, they charge twice the service call if the units are side by side and not under each other! Good money if you can get it when these units break so often.

Even my cheapest dishwashers in other homes have never required maintenance like this, cleaning by me yes, blocked sprayers or drains but not all the electrical problems these have. DO NOT BUY.


RDP 4 years ago

My FP dishdrawers worked fine for 5 years. Then one drawer stopped draining properly. The repairman didn't know how to fix it (even though they were recommended by FP). Wouldn't refund my money. Called another repairman who did fix it. It lasted 2 months. Now it doesn't shut off. I had to shut the circuit breakers. I could have bought a new dishwasher for the amount of money I invested in repairs. Save yourself aggravation. DON'T BUY A FP DISHWASHER!!!


ABH 3 years ago

I have owned KitchenAid dish drawers for less than three years and last week the lower drawer, the lesser used of the two, would not drain. The pump needs replacing, cost $300. The repairman also advised me that the leaking from the top drawer is the result of a hairline crack in the tub.

He suggested I buy a new dishwasher, the cost of replacing the tub in addition to the pump would be more than a new unit. Th KA dish drawers retailed for $1200. When I talked to Whirlpool they said I should have purchased an extended warranty. I expected more than three years of usage with or without an extended warranty. I am ticked.


gredmondson profile image

gredmondson 3 years ago from San Francisco, California Author

I would be ticked, too.


Betty 3 years ago

I have the kitchen aid dual drawer dishwasher now for about one and a half yrs and HATE it.Is is not worth the money, it does not take tall objects like a regular dishwasher does and most of all I don't use it.I was my dishes by hand. My husband uses it and dishes come out smelling of cascade or whatever product is used, has powder accumulate on the door and the dishes are anything but sparkling. We needed a space saver with the 2 drawer but got a did instead.


anderson 3 years ago

I have retired my kitchenaid dishwasher. Actually speaking this one is not high quality. at the every beginning, it works pretty fine. But just after to month, the spray arm get jamed. I read some reviews here:http://www.bestdishwasherreviewsguide.com/ and repaire myself. But ehen I repair it, unlucky the spray arm breaks. It's so fragile! The saleman told me this is not include in the warranty for I break it myself. And not very long ago, this stainless stain get some stains, my wife and I are worried about the safety. So we just retired this one. So if you wants to buy a dishwasher online, first go and check out the real one. And make sure it's really suit for you.


Nancy 2 years ago

I am astounded by the comments! Our Fisher Paykel is 15 years old and has had one repair. This was due to putting stainless steel scrubbers in and little pieces from the scrubbers accumulated in the bottom---my fault. We love it and plan to put another two drawer one in our new house. This is perfect for the two of us. Don't have dirty dishes sitting in the dishwasher for a couple of days waiting for it to get full .


gepeTooRs 7 months ago

Usually I do not learn post on blogs, but I wish to say that this write-up very pressured me to try and do it!

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