Customer issues at WWW.ANCESTRY.COM
Ancestry.com is a Provo, Utah, company which is capitalizing on the growing popularity of family genealogy searches. It offers a "free" promotion offering access to "90 million war records" which it says can shed light on family history. In reality it appears to be trolling for suckers to hand over their credit card numbers or access to their bank accounts. If the recent experience of forty-odd Hubpagers is an indicator, ancestry.com had a nasty habit of making charges against unwary individuals who supply their credit card or bank account numbers when signing up for a "free" trial. Once the free trial is over Ancestry.com continued the charges unless notified by the person who signed up for the "free trial" notifies them in accordance with the fine print that he does not wish to pay to subscribe to the service. An AP article from my morning paper concerning Ancestry.com's promotion aimed at individuals or family members of persons who served in the U.S. military. The AP writer, Donna Borak, apparently was not aware of complaints about Ancestry.com's billing practices. The Salt Lake City Better Business Bureau's unsatisfactory rating of the company two years ago has since been upgraded to satisfactory wrt for its handling of customer complaints. However, based on this Hub page a significant number of customers experience unexpected charges to their credit cards or bank accounts at the end of Ancestry.com's "free trial" offer.
Beware of providing access to your credit card or bank account to anyone over the internet. Read the fine print and make yourself fully aware of what you are signing up for!
- Consumer complaints about Ancestry.com
Consumer complaints about Ancestry.com
- Ancestry.com exposed
Ancestry.com Scams. Ancestry.com Exposed.
Ancestry.com Customer Complaints
- Ancestry.com Complaints
Complete list of Ancestry.com complaints. Scam, unauthorized charges, rip off, defective product, poor service.
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