How to Cancel Recurring Billing Payment Agreement In PayPal

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How To Cancel Recurring Billing Payment Agreement In PayPal

PayPal is one of the most secure payment sites for sending and receiving payments online and it is important that you know how to cancel recurring billing payment agreement in a PayPal account. Purchases are made simple using PayPal with a bank account debit card or credit card and billing information that is stored on file in your secure account.

This is a convenient method for making payments without having to re-type all of the billing information each time a new purchase is made. Now this article does not explain the process involved in setting up a PayPal account, but is intended for those with an account who need to know about cancelling recurring charges or to make sure that recurring charges are still active.

Log In

So to go about checking the status of recurring payments first things first, log into your account. Keeping your account login information secure is just a helpful reminder, and never reply to e-mails with updated account info, always update info from the site itself.

Details

The next thing to look for is the details of the transaction. If the transaction was processed recently it will be shown in account overview recent activity, under the details tab, but lets say you need to check previous purchases. Under the "My Account" tab there is a sub tab named "History" and drop down box "Basic Search". Here you'll see where to sets the of dates to search.

Make sure the little box is checked and insert the dates from and to. The little calendar in the field gives a quick reference calendar so you can just click on the month and day or type in the date in the box. When the dates a selected click on "show" this will bring up all the transactions during the time you selected. Under the "Details" column is highlighted words Details.

Transaction Details

The transaction details shows all the information that is pertaining to that transaction. What to look for normally right on top is "View Billing Agreement Details".

The next page will say:

Billing Details

You have authorized use of your PayPal account for future payments to ________. You can cancel this autorization by clicking Cancel below.

Under that is Billing Id and Status. Status will tell you if the recurring fee is "active" or "cancel". or the date that it was cancelled. If you don't see view billing agreement details then there was no recurring agreement between you and the seller.

Email Confirmation

If a cancellation is done correctly a billing agreement cancellation confirmation email will be sent to the email associated with the PayPal account or primary PayPal email account. Something like this example will be received : 

"This email confirms that you have cancelled your billing agreement with "merchants name". No further payments will be made from your PayPal account to this merchant. If you have any further questions about the agreement, or wish to reinstate it, please contact "merchants name" directly Sincerely PayPal.". 

Review Your Account

Taking the time to review the current recurring billing charges on your PayPal account can not only save money on unwanted charges but can also help to keep your PayPal up to date with the any changes in address or banking information.

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3 comments

Alison Graham profile image

Alison Graham 6 years ago from UK

This is useful information as it is not immediately apparent what you have to do on paypal to cancel a transaction - I would just like to add that once you have cancelled a transaction, you can be sure you have done it right because paypal will send you a confirming email to theemail address you have registered with paypal. thanks!


WoodsmensPost profile image

WoodsmensPost 6 years ago from Arizona Author

Very good point Alison and yes the confirmation e-mail does confirm that the billing agreement was cancelled. I'll be sure and add that in. Thanks


bruzzbuzz profile image

bruzzbuzz 4 years ago from Texas , USA

I hate it when companies, like Paypal, make it difficult to do something like cancel payments. Another practice that bothers me are those companies that bombardment you with offers to subscribe to a monthly service then disappear when you do in hopes you will forget and they will have monthly payments forever.

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