How to Respond to a Debt Collection Letter
Bill Collectors Are Just Doing Their Job
If you owe money on a credit card balance or student loan - you have unsecured debt. When you do not - or cannot make the scheduled payments on these unsecured debts, you will likely receive a letter from a commercial collection agency demanding that you pay your debt.
These bill collectors typically buy your unsecured debt for a fraction of the total amount owed. Sometimes they are allowed to keep a percentage of the amount they successfully collect from you. Like any business, they want to turn a profit so they are likely to try to put as much pressure on you to pay the full amount.
Sometimes they will add additional charges, interest and other fees on top of what you already owe. Even though some debt collection agencies do not have a right to collect a debt, that certainly won't keep them from trying. All bill collectors and commercial collection agencies must comply to the Fair Debt Collection Practices Act.
When a debt collection agency sends a collection letter, they want to collect the money owed. You have several options at this point - one of which is to pay your debt. There are other options in dealing with a collection agency.
Start the process by writing a dispute letter in response to the debt collection letter.
Dealing With the Debt Collection Agency
Your first response to a debt collection letter should be to remain calm. It is just a letter and should not be perceived as a threat or attack.
Next, write a response to their letter asking them to confirm the details of the debt. In many cases, a portion of the debt or the entire debt may be incorrect.
In other cases the additional interest, fees and other charges may be excessive, possibly illegal. You will want to address all of this in your letter of response.
At the very least, you will want the bill collector to verify that they are indeed the legal owner of the debt and that they have the legal right to start the collection process of this debt.
State clearly in your letter that you dispute the unsecured debt - this is your right. You will also want to ask the commercial collection agency to verify the amount of the debt and all details - including added fees, interest or any other additional charges.
Debt Help: Sample Response to a Debt Collection Letter
January 10, 2013
(Your Name Here)
(Your Address Here)
(Name of Commercial Collection Agency)
(Address of Commercial Collection Agency)
Dear (Name of contact person or agency):
This letter is in response to your debt collection letter dated (date of their letter). I dispute the amount of this debt indicated in your letter (copy of letter enclosed).
According to section 809(b) of the Fair Debt Collection Practices Act, I have the right to ask you to cease collection of this debt until you provide a copy of the verification of this debt, verification of any judgement or the original name and address of the original creditor. I also respectfully request you send documented proof that your commercial collection agency is licensed to collect debts in (name of your state).
I would like you to know that I am aware of rights provided me under the Fair Credit Reporting Act and the Fair Debt Collection Practices Act. Any violations of my rights will be reported to the Federal Trade Commission, Better Business Bureau and my State Attorney General. I will also retain accurate records of all communication and correspondence from your company, it's employees and representatives.
If you are not the legal owner of this debt, I demand that you make the original creditor aware of this situation and send a copy of this written dispute to them.
(Your First and Last Name Printed)
NOTE: Be sure to keep a copy of ALL correspondence between you and the collection agency.
Debt Solutions: What to Expect Next
It will likely take some time for the commercial collection agency to verify all of this information and send you a response letter.
The purpose of this letter is to make sure everyone is on the same page and above board. It will eliminate any unscrupulous bill collectors from trying to illegally collect a debt. It will also prevent the collection agency from calling you at home or work.
Most collection agencies will stop collection of this debt right away upon receipt of your letter. This letter will also let them know that you are aware of your rights and that they must deal fairly with you.
Also, any added fees, illegal interest or other charges that may have accumulated on your account will likely be eliminated.
The Bottom Line on Debt Collection Agencies
You should always make your scheduled payments on loans, credit cards or money that you borrow. Having said that, you should also know that good people get stuck sometimes and get into a situation where they get behind.
Maybe you have lost a job, or been down-sized. Maybe you have taken advantage of your credit card and just been irresponsible. I'm not here to lecture you about any of that.
Bottom line, you should always pay off the money you borrow - always.
When you do get into trouble with debt, there is still hope. As bad as some bill collectors and collection agencies make the situation sound, there are usually several ways to settle or pay off your unsecured debt.
Another option may be to negotiate a debt settlement or work out a plan for debt consolidation. You can do whatever is necessary to take care of your debt situation without the help of an outside debt consolidation company or attorney of you're just willing to do a bit of homework and learn your rights.
The information in this article is intended for informational purposes only and not for the purpose of providing legal advice. You should contact your attorney, accountant or financial advisor to obtain advice with respect to any particular issue or problem.
Debt Collection Letter Poll
Which of the following real-life documented responses is illegal for bill collectors or debt collectors to use in their collection efforts?See results without voting
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