ICICI CREDIT CARD ACCOUNT SHOWS PENDING EVEN AFTER SETTLEMENT - REMOVE NAME FROM CIBIL
No Response from ICICI even after multiple complaints and inquiries regarding the same
I am Sathyamurthy Iyer from Ahmedabad, Gujarat. I owned a credit 2 years back from Centurian Bank - CC No. - 4443 4101 2356 7008. Later recovery of credit cards was managed by ICICI bank and I had ettled my credit card with ICICI Credit Card department in Sarkar I, Ahmedabad office for INR Rs. 32,800 (Ref/ICICIAHM/08-09/1208/67/FW/N/MAR). Even after two years of payment my account was liened last week for 2 days without any intimation. I was unable to withdraw any amount from account though my family was hospitalized. I have forwarded the request to the local credit card department at Sarkar I, Ahmedabad. regarding the settlement and necessary information as required. And even after a week of the same, am informed that my name still shows in the RBI CIBIL report with pending amount for the credit card.
2 days back i received a call from Delhi police Sub. Inspector Dayanand Joshi claiming that ICICI bank has filed a case against me and gave me the case no. BLA415/2010, and after speaking to the concerned advocate of the bank, Madam Anita Sharma who asked me to run to the bank immediately during office hours and clarify the details, confirmed that it was filed by lack of information. Yesterday i received a letter through DHL courier from Sharma Associates again. So, i feel really harassed and irritated by the constant and incorrect activities of the bank, though i have closed the account.
And with constant follow-up with the local branch and submissions on online forums, have received no dues statement from the Bank. But the local executive neglects the issue to remove name from CIBIL claiming that sending request to remove customer name is not their part of responsibility. I have emailed to headservicequality and cibil customer service on my own with scanned copies of the documents and proof of closed account, but have not received any reply from them. This is my request to the reputed CIBIL organization andICICI bank to remove my name from the list on urgent basis.
It is my humble request to your bank that please remove the pending amount on my name from CIBIL report.