My DBS Online Internet Banking and Mobile Bank Review

DBS Logo
DBS Logo

Intro & History

DBS was established in 1968. It was previously known as The Development Bank of Singapore Limited. The current DBS’ name has been used since July 2003 in order to reflect its changing role as a regional bank. DBS headquarter is located in Singapore. As one of the largest financial services groups in Asia, DBS provides full range of services in consumer, corporate, SME (Small & Medium Enterprise) and wholesale banking throughout Asia.

DBS also has dominated the positions in Singapore and Hong Kong for consumer banking markets, asset management, securities brokerage, equity and debt fund-raising, treasury and markets. As one of the well known Singapore banks, DBS has one of the highest credit ratings in the region. The customers are spread worldwide in 15 markets such as China, Dubai, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, Thailand, Philippines, Singapore, Taiwan, Vietnam, United Kingdom and USA. It is a well-capitalized bank with "AA-" and "Aa1" credit ratings that are among the highest in the Asia-Pacific region. DBS has a regional network covering more than 200 branch offices and over 1,000 ATMs across 50 cities.


Products and services

Main products / services for personal account offered by DBS may have slightly difference within every country but overall it includes:

1. Current and savings accounts

The main banking services include auto-save account, current account, foreign currency current account, mysaving account, and saving plus account.

2. Fixed deposits

It offers fixed deposit in local currency, premier income account deposit and foreign currency fixed deposits.

3. Loan and Home Finance

The loan services include personal loan with DBS Cashline, auto loan, share financing, tuition fee loan, home loan (mortgage loan), bridging loan, renovation loan and POSB loan.

4. Cards and Unsecured Lending

DBS offered both credit and debit cards.

The most popular DBS credit cards are:

  • DBS Black American Express Card (for the one that enjoy sophisticated life),
  • Live Fresh by DBS (suitable for mobile trendsetter),
  • DBS MasterCard Platinum Card (special health protection offered),
  • DBS Altitute American Express Card (jetsetter privilege and more mileage earned while travel),
  • DBS Takasimaya Platinum American Express® Card (VIP privilege for shopping),
  • DBS Esso Platinum MasterCard (smart saving on fuels),
  • DBS Visa Platinum Card (more privileged lifestyle).

The most popular DBS debit cards are:

  • Visa Debit Card (with cash back program),
  • Takasimaya Visa Debit Card (with 3% voucher rebates) and
  • CapitaCard MasterCard Platinum Debit Card (with up to 20% rebate on vouchers).

5. Investments

The investment scheme provides by DBS consists of Unit Trust, CPF Investment Account and Retirement Scheme Account. DBS is as well associated with the fund partners whose products garnered awards at the prestigious 'The Edge-Lipper Fund Awards 2010' and the 'Morningstar Fund Awards 2009'. It provides various mutual funds.

6. Insurance

Various kinds of insurance are available, such as whole life/ term life insurance, mortage insurance, personal accident insurance (Junior Care, Pro Care, 50-Plus Care) and other insurance such as Traveller Shield, Drive Shield, Home Shield).


Advantages & Disadvantages

Pros of DBS

  • Website with customer’s assistance and up-date current promotions
  • Complimentary Antivirus for iBanking customers
  • Is awarded as the Best Bank in Asia Region

Cons of DBS

  • Only serve regional region and currently there is only one DBS branch in the United States.
  • Not all phones are compatible for using the Mbanking, Mobile Banking services.


Internet Banking Login Screen
Internet Banking Login Screen

DBS Online Internet Banking

The internet banking is limited only to DBS customers and is free of charge. To access the Internet Banking of DBS, you will need:

  • Laptop or desktop computer or smart phones or Tablet with online capability
  • The supported Operating System (OS) are: Windows 98, NT, 2000, ME, XP, Vista or Win 7 system and Macintosh using OS 10.x.
  • The supported web browsers are: Microsoft Internet Explorer 7.0 and higher, Firefox 3 and higher, and Chrome 3.0 and higher.
  • Support 128 bit ssl security encryption protection
  • DBS iBanking Secure Device (Token)
  • You have registered for the iBanking at the ATM or mail-in to DBS
  • Access to the DBS website through www.DBS.com


Type of Financial Transactions

With the internet banking, you are definitely will save much more time and energy in completing all of your financial transaction. Here is list of what is possible to be done with the iBanking at DBS:

1. Online Application

The online application includes new account opening, debit card application, credit card application, cars/ home/ renovation loan application, secured overdraft application, cashline application, ATM card request as well request for ATM Card Limit changes.

2. Online Saving

The Save Online feature allows you to place deposit either in local currency or foreign currency, request the change local/foreign currency fixed deposits maturity instruction, request for statement, setup/update as well view/terminate your regular savings plan and you will be able to view the online rates.

3. Online Investment

With the Online Investment, you can fill in the electronic security application directly, check the results or withdraw it. You can purchase the Unit Trust online, do electronic payment for Shares, request to purchase/ cancel Structured Deposit, and do the Online Trading Services.

4. Online Transfer

DBS allows you to set up standing instruction (transaction to be done on regular basis), order a cheque or demand draft and as well delete or add new request for it online. Overseas Telegraphic Transfer, Bill Payment, Top Up PayPal, Add/Change Interbank GIRO arrangement can be done via iBanking as well.

Inside look of DBS Online Banking
Inside look of DBS Online Banking

5. Online Tracking and Managing

The iBanking at DBS provides the convenience for you to do all your financial transactions such as:

  • Check your account summary
  • Check your saving or checking accounts transaction history
  • Get credit or charge verified
  • Obtain and request your new debit card through customer service
  • Obtain your electronic statement or e-statement
  • View and print account statements
  • Execute standing instruction inquiry or schedule future transfer from one account to another
  • Get your Interbank GIRO inquiry
  • Update your address or personal details and change PIN
  • Pay your bill online using Bil Payment feature
  • Add new Bill Payee Information
  • Contact bank customer service or representative
  • Access account at anytime and anywhere
  • Access your investment account
  • Buy various unit trust or mutual funds using cash or CPF
  • Setup or update regular savings plan

DBS Investment
DBS Investment

DBS Internet Banking Promotions

If you are banking with DBS, you can get various rewards or bonus such as:

  • iBanking Money Safe Guarantee. DBS guarantees your money is safe during the online banking transaction and will repay the money taken from your account should there is any unauthorized transaction.
  • S$30,000 worth of Tiger Airways vouchers to be won with iBanking! DBS is currently having a program for the new iBanking registration client, to stand a chance to win S$ 30.000 worth of Tiger Airways Voucher. Five lucky winners will be picked on monthly basis, and the promotion valid until March 2011.
  • Free 60 days Norton Internet Security! Exclusively for iBanking customers. Free or Lower Rate for the certain banking services compared if it is being done in DBS branches or other banks.

Note: These promotions may run for limited time only, please check with DBS for details.


DBS Mobile Banking

The mobile banking by DBS allows you to manage your financial transaction quicker and it is free. You will need the following:

  • An iBanking ID
  • A downloaded M-Banking application from browser
  • DBS iBanking Secure Device (Token)

What Can be Done on the Mobile Banking

  • Check your account balance
  • Verify your recent transaction
  • Execute transfer funds between accounts
  • Pay bills instantly such as phone bill, utility bill etc.


Final Thoughts

If you live in Asia Region such as Singapore or Hong Kong, DBS should be one of your banking choices to save your money. DBS bank provides complete one stop shop for your financial needs with Checking account, Saving account, Debit cards or Credit cards, Insurance as well as investment account. With various internet banking features as well as mobile bank services, DBS bank provides unlimited features for its customers.


Additional Information

1. The swift code for DBS in Singapore is 'DBSSSGSG'.

2. Contact of DBS – USA

DBS Bank - Los Angeles Agency

725 South Figueroa Street

Suite 2000, Los Angeles

CA 90017, USA


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3 comments

Siow keng sheng simon 5 years ago

I rec'd a sms advising me to visit site @ www.dbs.com/personal for review of credit limit. Pls advise me how to go about with the search as I could not locate the site, preferably telephone contact should help. Thanks


chan0512 profile image

chan0512 5 years ago from Camarillo, CA Author

please check with DBS Customer Service. You can contact them either by phone or email. Otherwise, please stop by their local branch for face to face information.


Rusell 22 months ago

အမ ရ... ဒ က နလ ခ င တယ ... ဘဏ က ဖတ မ ဝန ဆ င ခပ ထည လ ရင အဆင ပမယ ထင တယ န ... ဒ ဘက ကဘဏ က လ မ account ရ deaitl ပ ဖည ခ င တယ ... အ ဒ လ တ သ ရရင လ လ ရတယ အမ... ဒ ပမ ဟ ဘက က deaitl မ ရမ အ န နလ စက ပ လ က လည ရ ကည နတယ

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