Hello, I'm calling from Microsoft about a problem with your computer.

Windows Tech Scam

By now most of you should have received at least one if not dozens of phone calls from persons claiming to be Microsoft employees reporting a problem with your computer. They all have heavy east Indian accents and are difficult to understand, at least for me. These calls come from males and females.

They advise you that your computer is reporting into Microsoft regarding a problem with your Microsoft Windows and that they can help you fix it.

What they really want is money, and access to your computer. If you fall for their story they will have you do a few things on the keyboard that will bring up a list of errors to prove they know what they are doing. This list of errors is on everyone's computer and is nothing to worry about. They then want you to download a little small program that will give them remote access to your personal computer. If you fall for this, they can log onto your computer and look around as if they were sitting in front of the computer with you with their fingers on the keyboard.

Next they will tell you that the problem is so complex they will need some money to "renew your Microsoft Windows license" before they can do the repairs. They start at $300 but if you are not going for that they will grudgingly go down to $100 because they feel sorry for you.

Remember that you earlier gave them access to your computer and if you have banking or credit card information on that computer they now have your account numbers and passwords. If you refuse to pay them they will wipe out a few of your programs while you watch the screen to prove to you what they can do. If you get angry they will start swearing at you and calling you names. If you reach this point in the scam you should immediately disconnect your computer from the network and hang up the phone.

Your phone will ring again within minutes and they will say they lost access to your computer and need you to hook up to the network again so they can finish what they started and restore your missing programs. DON'T DO THIS!

Unless you are fairly proficient with the Windows operating system, you will now need to have someone else find and delete the remote access program they had you install or they can come back and visit anytime they want to. These and any Trojan Horses and Malware they installed on you computer is still there just waiting to cause you more problems.

By now your possibly wondering how I know about this scam. Well, my daughter fell for this up to the point of giving them access to her computer. When they found out she didn't have the money they were asking for, they got angry and formatted her hard drive wiping out everything on her computer including the Windows operating system. I had given her the computer and fortunately I still had the original system restore disks in my desk so everything is OK again. She learned a valuable lesson with this one. At least I hope she did.

The best thing to do when they call is either just hang up or tell them you don't even have a computer anymore.

Personally, I like to mess with them because they call my phone at least 3 or 4 times a week. Here are a few of the things I do when they call:

1. I ask them to tell me what my IP address is. They will want to know why you need to know this. I tell them that if they were getting error reports from my computer they would have this information. They either give a bogus number or they hang up. I don't know if they really would have my IP address or not, but it works every time.

2. I ask them which one of my 4 computers is reporting the errors and what operating system these errors pertain to. They won't be able to tell you so advise them to call back when they have that information. They hang up.

3. I tell them my computer is in another room and takes forever to boot. I politely ask if I can put them on hold while I go start up the computer. They agree to go on hold and I put them on hold and never pick up the phone again until much later.

4. I tell them that is my business computer and my IT Tech will have to call them back in the morning as I am not allowed to touch that computer. They hang up.

5. I pretend to be following their instructions on how to download the remote access program while I sit there reading my email or playing solitaire. I keep apologizing because I don't understand what they are asking me to do. I was able to keep the last guy on the phone for almost an hour and he was getting frustrated. Finally I asked him if the computer needed to be turned on to do what he wanted. He said "Of course it needs to be on." I then tell him our power has been off for a few hours due to a storm and I don't know when it will come back on. He called me a stupid bast*** and hung up.

It is best not to do this, but if I have time on my hands I do it for fun and while I keep them busy they are not scamming anyone else.

If you fall for this scam it is impossible to track down where the call came from. Most of them are using VOIP (Internet) phone connections and they can't be traced. You should also change the passwords to your credit card and banking accounts immediately.

SUMMARY:

As long as there are people there will be someone trying to scam others out of their hard earned money. This scam has been around for a long time and will be here for even a longer time. It must work or they would have given up long ago.

Rule #1 - Don't ever give anyone you don't know remote access to your computer period.

Rule #2 - Remember rule #1.

Just as you wouldn't let any stranger search through you purse or wallet, you shouldn't let anyone search through your computer.

I hope you haven't been a victim of this scam, but if you have not heard from them they will be calling you eventually.

Take a few moments when talking with your friends to warn them about this scam. The more people that are aware the less successful the scam artists will be and they might quit trying.

Below are just a few of hundreds of links describing this scam.


http://www.kimharding.net/blog/?p=1392

http://www.youtube.com/watch?v=0aJ12CiQh1M

http://news.softpedia.com/news/Scammers-Call-Victims-Pretending-to-Be-Tech-Department-of-Windows-262065.shtml


Thanks for taking the time to read this hub and I hope it saves you or someone you know an expensive lesson.

Phone calls to you?

Have you received phone calls from these phony scam artists?

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Comments 70 comments

Lady Guinevere profile image

Lady Guinevere 2 years ago from West Virginia

Yep, just got one today and I told them straight out they were a scam and goodbye and I hung up on them.


billybuc profile image

billybuc 2 years ago from Olympia, WA

Nope, they haven't nailed me yet, but then I don't answer phone calls from numbers I don't recognize....so good luck to them in getting hold of me. LOL What a bunch of scam artists. I had not heard of this but I will spread the word.

Thanks my friend and have a great weekend.


Brie Hoffman profile image

Brie Hoffman 2 years ago from Manhattan

This happened to my elderly uncle, he lost $250 bucks!


Old Poolman profile image

Old Poolman 2 years ago from Rural Arizona Author

Lady, that will be the first of many calls now that they know your number is a good number. Next time tell them you work for the FBI I would like to have their number so your supervisor can call them.


Old Poolman profile image

Old Poolman 2 years ago from Rural Arizona Author

Thanks Bill, interestingly enough it is never the same phone number two times in a row. Good plan, just don't answer.


Old Poolman profile image

Old Poolman 2 years ago from Rural Arizona Author

Brie, sorry to hear your uncle got scammed. That would have happened to my daughter except she doesn't have any money to get scammed out of.


Brie Hoffman profile image

Brie Hoffman 2 years ago from Manhattan

The elderly are especially susceptible to these kinds of scams.


Lady Guinevere profile image

Lady Guinevere 2 years ago from West Virginia

Oh, I get them every year. I also get those credit card services ones. I HATE those!!


Old Poolman profile image

Old Poolman 2 years ago from Rural Arizona Author

Brie - They target the elderly and those computer challenged people. Who knows how much money they scam every day?


Old Poolman profile image

Old Poolman 2 years ago from Rural Arizona Author

Lady G - I must be on the same sucker list you are. The credit card one's are really bad. All they ask for is your credit card number, three digit security code, and your SS number to verify their records. I always tell them to give me what they have and we will go from there. They always hang up too.


WillStarr profile image

WillStarr 2 years ago from Phoenix, Arizona

This is the reason we no longer have a landline.

BTW, I once did a copycat of this and it really worked! I could hardly keep from laughing. The guy hung up and never called back!:

https://www.youtube.com/watch?v=mkdoogjic4I


Old Poolman profile image

Old Poolman 2 years ago from Rural Arizona Author

Bill, I hate to be the bearer of bad news, but we don't have a land line phone either and they call us on our cell phones.

It is quite obvious these scam artists are reading directly from a manual they have on their desk. They hand off the phone to someone with more knowledge if you ask any questions they can't answer. The sad thing is that their scam works and they cheat people out of hundreds of dollars.

On the positive side, this can be quite entertaining if you have nothing else to do.


bravewarrior profile image

bravewarrior 2 years ago from Central Florida

I've gotten those calls too. I tell them if there was a problem with my computer, Microsoft and/or McAfee would have contacted me or fixed the problem automatically. Now I just don't answer my land line - ever!


WillStarr profile image

WillStarr 2 years ago from Phoenix, Arizona

Wow! We haven't had that happen yet. Our landline used to ring all day long with scammers calling, but I don't why. We never bit on their hogwash. Finally, we just got rid of it.

I did have a local guy call yesterday on my cell to tell me I qualified to have my windshield replaced. His ears are probably still burning.


Old Poolman profile image

Old Poolman 2 years ago from Rural Arizona Author

Bill, I wonder what happened to that "Do not call" thing we used to list our phone numbers on? I even get calls from these scammers on Sunday now.

These type individuals can't be insulted and don't feel at all guilty about cheating people out of their hard earned money.

I now use my own method to get myself off their call lists. I was getting calls from a company trying to sell me new windows. The last time they called I told them the house had burned to the ground and I was living in a tent. That was the last time I heard from them.


WillStarr profile image

WillStarr 2 years ago from Phoenix, Arizona

"The last time they called I told them the house had burned to the ground and I was living in a tent. That was the last time I heard from them."

LOL!


Hxprof 2 years ago from Clearwater, Florida

Haven't received a call yet, but if I do I might use one of your suggestions to play with their heads!


twayneking profile image

twayneking 2 years ago from Puyallup, WA

Messing with Sasquatch is so much fun.....


IndependentMind profile image

IndependentMind 2 years ago

wow. i didn't realize this problem was so wide spread. I got 2 in the form of phone calls, and they were almost verbatim to yours above.

The other one was more of a shocker. I was having trouble with my computer and called ATT for technical assistance. They transferred me to another number that they said could help me with my problem.

Somehow that call was re-routed to one of those scamming people. The first thing they did was ask for remote access, and like a dummy i gave them permission since it was through ATT i thought it would be safe.

As soon as they started, they said they found the problem and could fix it for a cost of $300.00. I said no, and they then opened up something in my PC that showed the contents, and those contents started being shut down one after the other. Then i knew i was in big trouble.

So i immediately hung up, shut my computer off and waited a while before restarting it.

As soon as it was rebooted, and before i re-connected to the internet, i ran my Malewarebytes anti-malware program, and then the Ashampoo malware program, and then my Norton Internet security program, one at a time. Between the 3 of them they managed to remove all the junk adware, maleware, trojans, etc.. from my computer.

It took me several days to undo the damages that was done to my computer.

This was a valuable lesson i will not soon forget.

My new policy is to tell the technicians to tell me how, or email me instructions on how, to fix my problems so i can do it myself. If they are honest and legitimate they will comply.

This was great for you post this important message for every one to be aware of.

Kudos, my friend.


Old Poolman profile image

Old Poolman 2 years ago from Rural Arizona Author

Hxprof - I think the next time I get the call I am going to tell them that computer was so messed up I threw it in the trash. Then I am going to try to sell them a boat or something while I have them on the phone.


Old Poolman profile image

Old Poolman 2 years ago from Rural Arizona Author

IndependentMind - Wow, that is quite a good report on what can happen. I'm surprised you ended up with the scammers after calling ATT, I would have thought that was safe myself.

I have no idea what can be done to stop these crooks and their phone numbers can't be traced. I would like to see the mainstream media reporting on scams like this a warning people to not get taken.

I guess the best we can do is alert all of our friends and family so they don't get taken and lose some of their hard earned money.


Mel Carriere profile image

Mel Carriere 2 years ago from San Diego California

I got a real good belly laugh out of this. Thank you for the lunch time entertainment. There are so many scams out there and they sound so convincing it is better to just not answer the phone period. Great hub.


breakfastpop profile image

breakfastpop 2 years ago

That's why I have a MAC! But I still get tons of phone calls from India wanting to give me credit cards. So Much for the Do Not Call List! Up and useful and interesting and only funny because of you.


Lady Guinevere profile image

Lady Guinevere 2 years ago from West Virginia

Yeah I also have registered on the Do Not Call List and it doesn't work. I do have caller ID though and will not answer it is it comes up Unknown Caller, Private Caller, or any of the dozens of phone numbers they now have for that Credit Card Services.


Old Poolman profile image

Old Poolman 2 years ago from Rural Arizona Author

Mel - Glad you enjoyed the hub. Phones can be a real pain these days and how they get our phone numbers is beyond me.


Brie Hoffman profile image

Brie Hoffman 2 years ago from Manhattan

I never answer the phone unless I see and know the person who is calling, if it's important they will leave a message and I will call them back.


Old Poolman profile image

Old Poolman 2 years ago from Rural Arizona Author

Patti - I too get the credit card offers when I'm not busy with the computer scam guys. I usually ask if they have checked my credit report and still want to give me a credit card? The last time I did this the girl asked me "What is Credit Report?" I explained that these reports show if a person pays their bills or doesn't pay their bills. Her response, "No problem we don't care if you don't pay bills."

Perhaps I should get a few of these cards and head for Costa Rica?


Old Poolman profile image

Old Poolman 2 years ago from Rural Arizona Author

Lady G - The do not call list was obviously a cruel joke, or was written by the same people who enforce our illegal immigration laws. If I see a caller ID number I don't recognize I usually wait to see if they leave a voice mail. If it a call I should have answered I just call them back.


Old Poolman profile image

Old Poolman 2 years ago from Rural Arizona Author

Brie - I do the same thing most of the time and find that to work quite well. Isn't it a shame that something as handy as a phone has become a real annoyance at times?


The Frog Prince profile image

The Frog Prince 2 years ago from Arlington, TX

Not yet but I get a myriad of others wanting to scam anyone that will believe the unbelievable. I got one purporting to be from some federal department but the heavy Indian female accident mumbled through that ID part several times and finally I just hung up on the moron. Then there are the mails purporting that they are holding millions of mysterious donor dollars for you or they are the FBI citing Director Mueller wants this or that from you. Mueller hasn't been there for quite some time. These idiots keep dreaming and I suppose they might snare some liberal loon who thinks there really is such a thing as a free lunch.

TFP


The Examiner-1 profile image

The Examiner-1 2 years ago

I have never received one of these calls, but then I do not answer unknown calls. I get phone calls that I do not recognize all of the time but I only answer the ones which I do not know. Unless they leave a message. No name, no message, gets no answer.

Here is a link that I use all of the time: http://www.ftc.gov/complaint

I rated it thumbs up and shared it.

Kevin


Old Poolman profile image

Old Poolman 2 years ago from Rural Arizona Author

Jim - Believe it or not they snare those loons every day of the week or they would quit trying. Filing a complaint doesn't seem to do much good. I have never heard of them catching and prosecuting any of these scammers from East India.

Thanks for stopping by Jim, always a pleasure.


Old Poolman profile image

Old Poolman 2 years ago from Rural Arizona Author

The Examiner-1 - Thanks for the comment. You are one of the fortunate wherein they have not found your phone number yet. Thanks for the link but I have not heard or read about them catching anyone yet.


The Examiner-1 profile image

The Examiner-1 2 years ago

I do not remember how I found them but they are in my email.

I get scam notices from them of all types.

Kevin


FitnezzJim profile image

FitnezzJim 2 years ago from Fredericksburg, Virginia

I rarely answer my phone, but that's because I keep the ringer turned off. The answering machine usually picks up. If the caller leaves their name or who they represent, who they were trying to call, the purpose of their call, and a call-back number, I might call back. This eliminates both scammer calls, and wrong number calls from credit collectors.

I do not recall a scammer ever leaving a call-back number, and think they are counting on you to pick up the phone to get the scam started.

For misdirected credit collectors, I’ll answer when in ear-shot of the message machine, and let them know they have the wrong number. But I suspect there is some sort of scam going there too. Almost always, the credit collector calls will stop for a short while, but a they start up again a month or so later. In my case, I’ve been getting credit collector calls for the same person for eight years now, someone I have never heard of. The only thing that changes is which credit collector is calling, and even that cycles over a couple of years.

Most legitimate caller knows I use this process to filter calls, and will wait for the call-back.


Lady Guinevere profile image

Lady Guinevere 2 years ago from West Virginia

That credit card services is NOT debt collecting. It is to lower your interest rates. Their numbers are now from all over the US and now Canada too. They used to be just Rachael but now are many names to try to fool people. That is why it is so difficult to block them. There is now a number that come up with a real name and in my local area. I made the mistake thinking it was a call fro my husband and found out that it is not that person at all. It was the credit card services.


WillStarr profile image

WillStarr 2 years ago from Phoenix, Arizona

My dad used to let these guys think he was interested and then quietly lay the phone down and go about his business. After half an hour or so, he would put it back on the hook. He got a lot of satisfaction from that.


Old Poolman profile image

Old Poolman 2 years ago from Rural Arizona Author

Jim, your system probably works better than most.


Old Poolman profile image

Old Poolman 2 years ago from Rural Arizona Author

Lady G - Ahh yes, I have spoken with Rachael many times, but lately her voice keeps changing.


Old Poolman profile image

Old Poolman 2 years ago from Rural Arizona Author

Bill - You dad's system worked well when we all had land lines, but now those minutes can cost dearly with cell phones. I like to mess with their minds a little bit even though it costs me a few minutes on my cell phone bill.


bethperry profile image

bethperry 2 years ago from Tennesee

OP, we've had many of these scam calls. And the thing that irks me the most is that caller ID typically lists the calls from numbers like 00000000 and 666. But your suggestions are a hoot, LOL!! I will pass them along to my hubby; he is so very irked with these folks and I think he'd enjoy giving them back a little of what they deserve.

Voting up and awesome!


Old Poolman profile image

Old Poolman 2 years ago from Rural Arizona Author

Beth - Tell your hubby that if he has some time on his hands this can be very entertaining. They are reading from a script, and when they reach the end of the script they must pass you on to the next person with a different script.

This is actually a form of community service. While you have them occupied they are not dialing someone else's number. When you tire of playing with their heads, tell them you don't use Windows, you use Linux as your operating system. They will hang up immediately.


bethperry profile image

bethperry 2 years ago from Tennesee

I love it! LOL Thanks so much for these suggestions!


CMerritt profile image

CMerritt 2 years ago from Pendleton, Indiana

Hi Mike!

You are the best! I love the way you handled these bozo's!

I like many others, just don't answer my phone unless I recognize it.

Great suggestions!


WillStarr profile image

WillStarr 2 years ago from Phoenix, Arizona

"This is actually a form of community service. While you have them occupied they are not dialing someone else's number. When you tire of playing with their heads, tell them you don't use Windows, you use Linux as your operating system. They will hang up immediately."

Yup. And once they realize that they've been played, they'll often blacklist your number so others don't waste their time.


Old Poolman profile image

Old Poolman 2 years ago from Rural Arizona Author

Hey Chris, it has been a long time my friend. Unfortunately these guys steal thousands of dollars a day from those who can least afford it. It must work or they would stop doing it.


Old Poolman profile image

Old Poolman 2 years ago from Rural Arizona Author

Hey Bill,

It has been several days now since I have received a call from my friends. Perhaps they blacklisted me?

Any new WillStarr stories rolling around in your head we could expect to see anytime soon?


WillStarr profile image

WillStarr 2 years ago from Phoenix, Arizona

"Any new WillStarr stories rolling around in your head we could expect to see anytime soon?"

Yup!


Old Poolman profile image

Old Poolman 2 years ago from Rural Arizona Author

Best news I have had all day.


Nadine May profile image

Nadine May 2 years ago from Cape Town, Western Cape, South Africa

Thanks for that article and I will share it around on Facebook, We are in Cape Town and we have on numerous times received the phone call you mentioned. The very first time I fell for it but my intuition started to nag me. I contacted our son in Australia and he immediately jumped on them by using Team-viewer. It was interesting to watch from my screen two different curses hacking each other. Our son won in the end, but since then we still get the calls.

Now we are very abrupt telling them that we know what they are doing! They just hang up fast.


RJ Schwartz profile image

RJ Schwartz 12 months ago from Idaho Falls, Idaho

Great article - I also love to mess with these guys until they swear at me and hang up. Here's some fun ideas to add to the "toolbox"

Answer the phone in a foreign language if you know one - that frustrates them - my daughter and I both speak French so I'll pass the phone to her and she'll play along too - too funny

Play along with them and pretend to download the program - when they get frustrated tell them that your anti-malware software is blocking their download

When they tell you your windows computer is not working right, play along as long as you can until they ask about the type of computer you have, then tell them its an ipad

Ask them if you can download the app for their program

Give them a bogus credit card number

Ask for a callback number so you can call from your landline/cell phone whatever is opposite of what you are using


Old Poolman profile image

Old Poolman 12 months ago from Rural Arizona Author

I would imagine the list of ways to mess with them is endless, but they never seem to tire of the game.

Now I just tell them my computer died two years ago and I have not replaced it yet. They just hang up.

Thanks for stopping by.


savvydating profile image

savvydating 12 months ago

It seems to me these scammers even call offices. Although I am always suspicious of these people and always end the call promptly, one can never be too careful.

It's funny how you mess with them. They have it coming. Ha!

Old Poolman, I trust you had a delightful Thanksgiving with your lovely wife of 51 years. May you share many more joyous holidays together!


Robert Sacchi profile image

Robert Sacchi 11 months ago

Thank you. This is good information.


Old Poolman profile image

Old Poolman 11 months ago from Rural Arizona Author

savydating - So sorry but I just now found your comment from 4 weeks ago. I wondered if they ever called business numbers and I guess they do based on your comment.

All is fine here and hope the same is true for you.


Old Poolman profile image

Old Poolman 11 months ago from Rural Arizona Author

Robert Sacchi - Thanks for stopping by and the comment.


yecall profile image

yecall 10 months ago from California

I've had this one before. Yes its annoying


Old Poolman profile image

Old Poolman 10 months ago from Rural Arizona Author

yecall - I don't know if they went out of business or took my number off their list because they have not called me for months now.


WillStarr profile image

WillStarr 10 months ago from Phoenix, Arizona

When a scam is so well known that it's not worth the time, they simply go to a new one like:

"Hi, this is Rachel from Credit Card Services calling about your credit card account."

Their prime targets are the elderly because many of them have age-reduced capacity. My old boss lost thousands to a boiler room outfit in Canada.

These people are monsters, but they'd stop all of it if the penalty was many years in prison, or better yet, a weekend with the sons of those they bilked.


Old Poolman profile image

Old Poolman 10 months ago from Rural Arizona Author

Bill - I get these calls all the time and never even thought about it being a replacement scam because I always just hang up on them.

I wonder what happened to the National Do Not Call register. I have both my phones registered with them and still get lots of sales calls.


sallybea profile image

sallybea 10 months ago from Norfolk

These people managed to take hold of a friend of mine's whole computer by pretending to assist him with a computer problem which he actually did have at the time. They actually shut him out of his whole system and he had to buy a new setup.


Old Poolman profile image

Old Poolman 10 months ago from Rural Arizona Author

The same thing happened to my daughter. She gave them remote access to her computer and they really messed it up. Then they demanded $300 to put it back the way it was. Little did they know I had a complete backup and just restored it myself.


sallybea profile image

sallybea 10 months ago from Norfolk

My friend gave them remote access and they shut him out of the whole computer when he did not want to pay. He had to take it into the workshop but ended up having to buy a new second-hand computer. Some people have no scruples.


Old Poolman profile image

Old Poolman 10 months ago from Rural Arizona Author

It is amazing how many people get hooked by this scam, and other scams as far as that goes. The big problem is they rarely get caught.


WillStarr profile image

WillStarr 10 months ago from Phoenix, Arizona

BTW, the newest one is a recorded message supposedly from the IRS that you are about to be sued for back taxes and a number to call. Just ignore it. The IRS never does that.


Old Poolman profile image

Old Poolman 10 months ago from Rural Arizona Author

Hmmm, I have gotten that call too. Glad my brain still works good enough not to fall for any of that crap.


MarleneB profile image

MarleneB 9 months ago from Northern California, USA

Yes. I get those calls on a regular basis. They sound so convincing I can see why people would fall for their tactics. I learned that they already have access to your computer before they call. One click on any number of their bogus links on an official-looking website can infect your computer with one of their bugs. What they do is slow down your computer's performance and then call you to say they notice that your computer has a problem. They tell you they are from Microsoft, but when you ask them for a number to call them back, they hang up.

The thing that keeps me cushioned from scammers is that whenever someone calls to say they are with such-and-such company, I want to look up the number myself and then call them back from the main number. These "Microsoft" technicians are not from Microsoft and, like you said, they use a VOIP phone connection so you will never be able to verify who they are.

I am fortunate to live with a computer technician, so when my computer starts slowing down, he can figure out what to do to remove the bug.

I like the fun you have with them. I think I'll try #3 the next time one of them calls.


Old Poolman profile image

Old Poolman 9 months ago from Rural Arizona Author

MarleneB - I guess they got tired of me and took me off their call list. I'm sorry you are still getting these calls. The best way to get them off your back is to tell them you use Linux instead of Windows so you don't understand why Microsoft would be calling you. They usually just hang up. But if you have time on your hands this is a great form of entertainment. Thanks for the replay and sharing your story.


Nadine May profile image

Nadine May 9 months ago from Cape Town, Western Cape, South Africa

Good that you wrote this article about these scams. At least once a week we still get these phone calls and they come from India by the sound of their accent. We tell them that they are criminals and hang up.


Old Poolman profile image

Old Poolman 9 months ago from Rural Arizona Author

Nadine May - Unfortunately they still fool enough people that it is worth them keeping the scam going.

The best solution is to get your name off their calling list. You can do this by telling them you don't use Windows or that your computer has been broken for over a year and you have not replaced it yet.

Thanks for letting us know this scam is not just limited to the United States.

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