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50Make E-Mail Your Friend
by C. K. Lowe
(Photo courtesy of Free Range Stock Photo)Yeah, I know: Because email doesn't (yet!) allow human expression, misunderstandings can occur. It doesn't have to be that way. If you use email wisely, it can be... published 7 months ago
59Charlie, My Oil Man
by C. K. Lowe
That's because as long as Charlie's with the company, I will be, too. Why? Home heating oil is not exactly inexpensive. And I am not exactly flush with frogskins at any given time. But Charlie's earned the... published 3 weeks ago
58Doing business in Japan - Business Etiquette
by Puppynim
Japan is the richest economy in Asia, and one of the most prominent economies around the globe. Japanese economy exposes high industrial development mainly due to its agriculture industry, which accounts for... published 3 months ago
56Think About What Your Customer Wants
by C. K. Lowe
Unfortunately, I've had to endure further dealings with "Reese Stores." One thing I noticed: Reese's employees were quick to tell me what was good for Reese--rather than what was good for me. Example, "Well,... published 2 weeks ago
56When You're the Victim of A Personal Attack
by C. K. Lowe
Everybody makes mistakes. Sooner or later, you will, too. Perhaps instead, you'll be blamed for something you didn't do. That happens, too. What's important to think about is not the unfairness of your... published 4 weeks ago
57The Big "R"
by C. K. Lowe
Today, a salute--a shout out, if you will--to Damien G. at FedEx Kinko's. Damien solved a problem for me graciously and professionally. Contrary to what you may believe, great customer service is not hard to... published 2 months ago
62What ASAP Really Means
by Victoria Neely
What does ASAP mean? Most people know that it's an acronym for "As Soon As Possible." But what does it really mean? Does it mean that you need something done by tomorrow? Or do you need those numbers crunched... published 3 months ago
79Etiquette In China
by amy jane
Educating yourself on the customs and traditions of China is an important part of preparation for an enjoyable travel experience. China is the oldest continuous civilization on the planet encompassing more... published 5 months ago
62Corporate Gift Giving & Receiving
by lydiar
Giving gifts in business is a way of developing and maintaining relationships. It may be done between the company and its customers, between the company and its employees or among employees within the company.... published 13 months ago
54Holiday And Party Etiquette
by lydiar
One thing you can count on during the holiday season is the obligatory office party. No matter what the size of the organization, there is always an effort to bring coworkers together for one more moment of... published 13 months ago
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