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Online Training Course: How To Respect Others
Does the insensitivity of others irk you? You're not alone! Read how to examine your own 'fruit nature' and learn why emotional disrespect by rude disregard or abrupt dismissal sends a message (without words) that your feelings aren't important.
32 commentsFor Better Customer Service, Write a Formal Complaint Letter, Don't Call.
Exemplary customer service, old fashioned politeness and courtesy; and all in writing.
21 commentsHow to Listen Well to Others
I am always appreciative when something complimentary is said about me. On occasion I have been graciously referred to as intelligent, sensitive, and creative. (I confess I’ve been called less flattering things, as well.) One of the nicest...
62 commentsHold the Bus Seats for the Elderly and Disabled
Chivalry and common courtesy may be dead on public transportation these days, but the elderly and handicapped still deserve respect on a bus or train. They are entitled to consideration and priority when there are empty seats. Especially when those seats are designated and intended for them to use.
7 commentsWhy Do We Need Rules Anyway?
Why do we need rules you ask? Give me a break... Can you imagine the world we would live in IF there were no rules? I think we need to talk a little bit about the benefit of rules...
8 commentsThe Death Of Common Courtesy
When I reached adulthood, married, and began to have kids of my own, inside I silently promised that I would never resort to certain phrases that drove me nuts as a youngster. Chief among them were comments...
4 commentsFinding Your Perfect Partner
Perfect Partner To find your perfect other half. (Are you having a laugh?) Not one person is perfect for you. There are many - More than a few. Adjust your personal attitude. Extend your...
44 commentsThank you, Thank You, Thank You, Why Say Thank You
Thank you! One of the most underused phrases of today. First I'd like to Thank You, for taking time to read and comment on my hubs. Thank you, at one time was as common as breathing. Somewhere...
43 commentsHow to deal with difficult people and customers on a phone helpdesk
The key role of a helpdesk is customer service. When those customers become difficult or overbearing, it can be hard to diffuse the situation. The caller may be frustrated for any number of reasons, most of...
1 commentCell Phone Rudeness
I like to joke about how I'm one of the three people left in the world without a cell phone. I occasionally wish I had one, like when I'm running late, lock myself out of my apartment, or want to call one of...
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