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Nokia Customer Care: Do They?66

Nokia Customer Care: Do They?

This week I spent a lot of time in my contact centre and shops listening to customers to understand their needs and desires and whether we are delivering on their expectations. While I was visiting my city location I walked past the Nokia...

0 comments    people nokia customer service
Auto Responders: Why Every Online Business Should Have One67

Auto Responders: Why Every Online Business Should Have One

Looking for the key to business success? Auto responders should be the first associate in your small business.

0 comments    email marketing auto responders
5 Reasons WHY You Should Have an Accountability System for Your Business71

5 Reasons WHY You Should Have an Accountability System for Your Business

Having a group of people that have made the same commitment as you makes a powerful impact. Knowing that other people are striving for the same goals you have actually removes the fear of not knowing what to do or the fear of rejection. Sharing your...

0 comments    network marketing direct sales
The Importance of Customer Service to a Business78

The Importance of Customer Service to a Business

Customer service is an important part of a business enterprise because this is where customer complaints and inquiries are handled. A business enterprise will have no need for this kind of service if there are no inquiries or complaints made but this is not the reality of business.

5 comments    customer service
Rude Encounters: The Vegas Customer82

Rude Encounters: The Vegas Customer

Ever since I moved to Las Vegas back in 2006, the question that I get asked the most by my family and friends is: "What's it like living there?" For the most part it is an awesome city to live in. I love it! It is literally open 24/7, but the...

2 comments    las vegas customer service
4 Tips for Dazzling Customer Service64

4 Tips for Dazzling Customer Service

According to a research study conducted by Tarp Worldwide, it costs 5 times as much to get a new customer as it does to keep an existing customer. Your number one focus as a business should really be customer satisfaction. Here are some tips for...

0 comments    business sales service
Small Retailer's Survival Guide: Five Tactics For Bringing Customers To Your Store65

Small Retailer's Survival Guide: Five Tactics For Bringing Customers To Your Store

This article will present five marketing strategies you can use to coax your customers to return to your store. You may find that the following ideas cause a shift in the way you perceive your business.

sales customer service bargains
Customer Service_ 10175

Customer Service_ 101

An individual gets hired and goes through the standard orientation and company training. Somewhere in that training is a customer service component. Maybe over time that component has been shortened, or training just brushes over it. For any...

3 comments    customer service
The Grumpy Old man in me73

The Grumpy Old man in me

Service providers like banks and some government agencies just don't deserve our money. This writer decides to let his frustrations out in this piece.

3 comments    airlines hmrc london cabs
The Mantis Part 274

The Mantis Part 2

Hello, I just wanted to let you know as a follow up on my Mantis blog, I encountered a problem with my Mantis Tiller -Cultivator which was 9 years old April 23, 2012, so I checked around my local area for someone that might be able to help me out...

0 comments    money wow customer service
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