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84There Ain't No Such Thing as a Free Lunch
"There Ain't No Such Thing as a Free Lunch (TANSTAAFL) is an economic priciple that indicates that states a person or society cannot get something for nothing. This was the title of a book Milton Friedman and Campbell McConnell calls it "the core of econmoics"
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59Book Review: That Used to Be Us: How America Fell Behind in the World It Invented and How We Can Come Back
The first sentence in this book states “This is a story about America that begins in China.” But how can you tell a story about a democratic America by using communist China? The authors, Thomas L. Friedman and Michael Mandelbaum, describe...
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71Sensational ‘BRAVA’ Charity Concert Enthrals Guildford Audience
Sunday 1st April, 2012 Review by Fiona Lister ‘BRAVA’ burst onto Guildford’s GLive stage earlier this month in order to raise money for The Shooting Star CHASE – hospice care for children and teenagers. Produced by twenty-year-old...
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70The Purpose of Business and Its Role in Society
Big business is an essential part of the American economy. Many individuals associate big business with greed and unchecked power, however. Can big business and individuals succeed without creating an unstable economic environment?
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71Tsingtao China Brewery: The Customer is our Boss
In the April 2012 Harvard Business Review Jin Zhiguo demonstrates how focussing on the customer can help shape strategy in business and can help turn around a poorly performing business. Michael Kromwyk analyzes this article and adds some fresh personal experience on the value of serving the customer to grow a brand and to create stickiness for ongoing business.
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63Best Customer Service in Australia
Michael Kromwyk announces that RAA motor insurance has been rated as #1 in customer service nationally. Michael also gives reasons why and tips for other contact centre managers.
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72Leptin, Fat Mice and The Science of Obesity
The obesity epidemic is not simply due to a lack of will power of fat people. The science of obesity can provide insights into what causes the natural pathways that control appetite to fail, and what genes are involved. The ob/ob mouse is a naturally occuring mutation in the leptin gene, and is grossly obese because it feeds constantly. Mutant mice that are treated with leptin, are able to control their appetites and lose weight.
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67videoSelling Games & Contests
Michael Kromwyk is a Friedman sales system supporter and in this paper presents the new Harry J Friedman book on The Retailers Complete Book of Selling Games and Contests that help to create performance for sales teams. Check out the video where Michael's family help out in explaining the sales process.
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72Selling from the Top Down
Many of you who have followed my blogs will recall that I talk about the Friedman sales system quite often. This is the selling system that I use in my business and it has delivered the business and me a lot of success. One of the key elements of...
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47Friedman Fine Art - Historical Chicago Photography
The David R. Phillips collection of historical Chicago photographs and images contains more than 100,000 unique Chicago images from the 1860s to the 1970s. Consisting of the original old negatives, taken by the finest photographers of the time period, the collection covers virtually every area, old neighborhood and historical landmark of the city both shortly before and after the Great Chicago Fire of 1871.
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