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How to give and receive feedback to improve your personal effectiveness
Feedback is an essential skill in interpersonal communication and the quality of an individual's interpersonal communication can be a determinant in their success or lack of it, in all kinds of relationships.
5 commentsWorkplace Interpersonal Skills: Group Work
My least favorite aspect of college was assigned group projects. The worst part about group work is how college instructors always think that they’re being so helpful by assigning groups, “Hey...
4 commentsWorkplace Interpersonal Skills: Tips for Improving Communication
As a freelance writer my negative co-worker issues are limited. Writing at home is not all cake and flowers but at least I don’t have to deal with co-workers like Phil anymore. Phil had super...
20 commentsEffective Communication Skills
Effective communication skills seem to be dwindling in business today, this is why is it so important to possess the necessary skills to satisfy customers and employees. Do you operate your own business or...
3 commentsHow to Deal With an Irate Customer (plus Funny Customer Service & Tech Support Videos)
Anyone who has worked in customer service knows the feeling of dread when a customer calls in screaming and cursing at you. You immediately feel your heart rate increase. Your airway feels restricted. You...
2 commentsStereotypes and Selective Perceptions: Are you guilty?
Stereotyping is a concept we're all guilty of using. No matter how innocent the intention, the only result is a negative reflection of our selves, in that stereotypes only convey one's own ignorance and lack...
0 commentsInterpersonal Attraction
"Falling in love" and "Being in love" are common expressions that people use to described their passionate desire for one another. Passionate love may occur at almost any stage during life, although people...
3 commentsThe English Language: Language in Interpersonal Communication
Language functions as a medium through which we are able to communicate. To begin to learn any language, we must learn the specific phonological rules associated with that language. A phoneme is the smallest...
0 commentsThe Rubric of Family Violence: Causes
Despite decades of research, family violence remains a public health concern, one carrying immense emotional, psychological, medical, and social costs. Moreover, recent studies indicate that the incidence of...
0 commentsEffective Communication Strategy: Communicate Assertively With "I" Statements
Take the following communication quiz to test your assertiveness. Assertiveness will help you prevent and resolve conflict, actively communicate your needs, and protect yourself from aggressive...
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