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91Why IS the customer always right?
I thought a lot about this while I was working in the sushi restaurant yesterday. I watched the interactions between the waittress and the customer. There are lots of times when the customer assumes the Asian...
5 comments
53Bringing Good Service Back
Service sucks today. Our country moves through time and good service is left farther and farther behind. The latest generation isn't even going to know what they have missed. Service is so dead now it's become...
12 comments
72Is the customer always right?
Why is the customer always right? The obvious answer, and one I can attest to as a former gas station attendant: they aren't. Don't get me wrong, customers should be treated well and with a base level of...
1 comment
81IS the customer always right?
My belief is that the customer is NOT always right, in spite of the popular saying. However, the customer always deserves to be treated right. For the customer is the reason for the seller's/supplier's...
8 comments
