Fixing a PC Problem BEFORE It Begins
Fix Your PC BEFORE You Have To
Begin fixing your computer by being proactive. Don’t wait until you have to fix it. There are free options out there and using these to your advantage before you need to makes it a lot easier.
If you wait to fix it, chances are, you’ve waited too long.
Once your problem begins, more than likely, you will not be able to turn your computer on without some difficulty. Don’t put yourself in the position to have to use someone else’s pc to download what you could have done for yourself.
Your first step is going back. Firstly, think what you did last.
- Did anything pop up?
- Any warnings from your antivirus?
- Download any programs or toolbars or anything at all?
- Click on anything out of the norm?
- Open an email you didn’t recognize the sender or an email from someone you know but the email was strange? Or click on any links in that email? Or reply?
Your first step if your operating system won’t boot to your desktop is to turn it back off to start in safe mode. For Windows pc, press F8 before turning the pc back on but don’t let go of it; keep pressing the F8 key until you get the start options. Use your arrow keys to select “Safe Mode with Networking” and press enter. If this screen doesn’t appear, turn pc back off and instead of holding F8 key, just keep pressing it over and over and over again until you get the start options screen. Once in safe mode (your pc will look different but this is temporary), then you can run/search for what you need to fix the problem. Immediately search on internet how to fix what is happening, i.e. pop ups, blue screen, being redirected when you navigate on the internet, etc.
If you’re able to start your pc but you can’t navigate on the internet.
When you do get back on your pc and try surfing to find the solution but keep having redirecting issues, people will give in and not know exactly how they can proceed if they can’t type in a web address in the address bar or do a simple search because they are being redirected. Here are two ways:
iexplore - you will only be able to navigate to your specific web address. Press your Windows logo key + the letter ‘R’ at the same time and release (if you have XP, you will see ‘Run’ in the start menu that you can click on). A box will pop up for you type next to ‘open’. Type in the box the website you want to open without the www, i.e.> iexplore google.com <or> iexplore yahoo.com (a space between iexplore and the site you want to navigate to then it's extension like .com <or> .gov, etc. without the www or http)
proxy - you need to know if you need a proxy for your connection before removing all proxies. Go to start menu and click on control panel (if you don’t see internet options, click on classic view). In the control panel, look for ‘Internet Options’ and double click. Click on the tab for connections (it’s a good idea to go ahead clear your history, temporary internet files and cookies on the general tab as well) and click on the button for ‘LAN settings’ and there are three checkmark boxes on the left side. If your connection doesn’t require a proxy or configuration script, then you need to remove the checkmark next to “Use automatic configuration script” and under “Proxy server”.
Your provider is not responsible.
The provider doesn’t control what is downloaded on your pc. Don’t be surprised if your provider can’t help you, in fact, it’s not their responsibility and therefore nothing they can offer except, perhaps, a paid service for working on pc issues. Help protect yourself by being proactive and solving the problem before it begins.
There is plenty of free stuff out there that will protect and help you.
Get help from programs and companies just as good as if you paid for it.
For help from . . . . .
Microsoft Malicious Software Removal Tool: http://www.microsoft.com/security/malwareremove/default.aspx
Avast AntiVirus: http://www.avast.com/security-software-home-office
ZoneAlarm Antivirus: http://www.zonealarm.com/security/en-us/anti-virus-spyware-free-download.htm
PC Sympathy (source for a lot of programs): http://www.pcsympathy.com/free-pc-protection/
File Hippo (source for programs): http://www.filehippo.com/
Project Honey Spot: http://www.projecthoneypot.org/?rf=54861
Computer Clean-up Repair Restore: http://computercleanup-repair-restore.com/
About (PC Support): http://pcsupport.about.com/od/filerecovery/tp/free-file-recovery-programs.htm
Your other options.
Create a back up on your pc to a cd disc, online, external drive or thumb drive. Save every few days or after you’ve successfully downloaded a new program or saved files. And once you back everything up, back it up again as a third option.
If you get a virus or pc problem, you can re-load the last external-backup-save you stored.
There is also the system restore option which requires you be able to get to the start menu options to perform and will work without making changes to personal files (follow directions here http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx ).
If you still have problems and are unable to get into your Operating System, check with a pro if they can save your files before wiping it clean. Go with someone you can trust and not just anyone saying they work on a pc. If you have important files, don’t take the risk.
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