Remove City ID from Verizon LG Cosmos

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Remove City ID from Verizon Phone - LG Cosmos

The other day I got the software for my VN250 LG Cosmos updated.  It works fine but there is one new 'feature' I do not appreciate.  I started getting an annoying pop-up for CityID.  CityID tells you where the person is calling from. While I can see the value in such a service I have 2 problems with it;  1) I don't want to pay for it and 2) I did not download it onto my phone. 

What this means to me is the annoying age of pop-ups has migrated over to the cell phone world. The big problem I had was there was no way to turn it off.  The pop up offered me 2 choices, enroll in the 30 day free trial or remind me again later.  I did not want either. 

So the hunt began for the 3rd option, deleting the #$%@& pop up.  Here's what I found;

For the VN250 LG Cosmos, you navigate to the Media Center.  From there select "Browse & Download".  Navigate to the City ID item and select options and remove. It gives you the usual 'are you sure' kind of tricks but if you select yes, it will remove the application from your phone and prevent the annoying pop up from ever occurring again. 

Enjoy your new found freedom from pop ups on your LG Cosmos.

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Comments 70 comments

GusTheRedneck profile image

GusTheRedneck 5 years ago from USA

Hi Tom T - Pop ups are a real pain in the rear. I have yet to come across a pop up that brings a benefit with it. I even had my cell phone provider remove anyone's ability to send me text messages after I experienced one after another texted advertisements. Yes, pains in the rear! Nice article here. Voted it up and useful. Thanks.

Gus :-)))


Tom T profile image

Tom T 5 years ago from Orange County, CA Author

GusTheRedneck - thanks for stopping by. Were it not for business I'd just get one of the old fashion flip phones that just makes calls. No pop ups no ads, just let me make or take a call. Thanks for the up vote & Happy New Year.


Jonathan C 5 years ago

Thanks a lot for this page. worked like a charm. i appreciate it.


Tom T profile image

Tom T 5 years ago from Orange County, CA Author

Jonathan C - Glad to help.


bill 5 years ago

i have had this city id pop-up bothering me nonstop for 4 days. i had no idea how to get it to stop and it seemed to be coming up with increasing frequency. i am glad i found this post and immediately removed the app. thanks again.


Tom T profile image

Tom T 5 years ago from Orange County, CA Author

Bill - Glad to be of help. I bugged the Cr@p out of me too.


matt 5 years ago

thank you!!!


Tom T profile image

Tom T 5 years ago from Orange County, CA Author

@matt - You are very welcome!


Jess 5 years ago

Thank you


Andy M 5 years ago

Just wanted to say a huge thanks for posting this. It was driving my wife absolutely nuts, so our house now remains intact. :)


Tom T profile image

Tom T 5 years ago from Orange County, CA Author

Andy M - Consider it my valentines present to you and your wife. Glad I could help promote harmony in the house!


BB 5 years ago

THANKS!!!!!!!!!!!!!!!!!!!


Karlene 5 years ago

Thanks... I removed it from mine. It was really aggravating....


Tom T profile image

Tom T 5 years ago from Orange County, CA Author

@BB/Karlene Your very welcome!


Katie 5 years ago

Thank you!!!! That was sooo annoying and your answer was sooo easy :)


Tom T profile image

Tom T 5 years ago from Orange County, CA Author

@Katie, Easy is always the goal. Glad to help.


Joe R 5 years ago

Thanks! Big time.


Tom T profile image

Tom T 5 years ago from Orange County, CA Author

Joe R- Glad to help...


ROC 5 years ago

Thanks for the advice on the City ID - got rid of it just like you said.


Tom T profile image

Tom T 5 years ago from Orange County, CA Author

@ROC...It was my pleasure....


Sandy 5 years ago

How do I get rid of ads for VZ navigator,city scoop and such from my LG Cosmo Touch? Help-it's really Annoying especially when I did not down load them or want them!!


Tom T profile image

Tom T 5 years ago from Orange County, CA Author

@Sandy - I don't have the Cosmos Touch. I'm going to guess that it is similar to VN250. There is probably a location where you download and add applications on your phone. That's where you need to find and delete the Verizon Navigator app. Wish I could help more but I'm not familiar with that exact phone. Good luck and let us know what you find.


Jodi 5 years ago

I got rid of mine too, it was a pain. Go to Browse & downloads and then go to remove...woola!! gone! :)


Helen 5 years ago

Thank you SO much for posting this! I was getting very frustrated with seeing this pop-up every time I turned on my phone, and it was only going for 1 day. So glad I don't have to deal with it anymore!


Jon 5 years ago

I was having the same problem and I came across your post. But instead of following your instructions I thought I'd give Verizon a call and make them go through the effort of telling me how to uninstall it. Verizon claims they did not push this out as part of an update and that it was most likely installed when my son downloaded and installed a free ringtone from Amazon.


Tom T profile image

Tom T 5 years ago from Orange County, CA Author

@Helen - No worries Glad to help

@Jon - I can tell you for sure, I've never downloaded an app to my phone so I don't know what to tell you.


Billy 5 years ago

Thank you so much.. my 1 year old had activated vznav and I called to cancel it, but I didn't know how to remove it. thanks for the tip, plus I learned how to get rid of that annoying CityID app too!


Tom T profile image

Tom T 5 years ago from Orange County, CA Author

@Billy - 1 years old and already a phone wiz.... Glad to help.


Pattie 5 years ago

Thank you for the help to get rid of the annoying pop up.


Tom T profile image

Tom T 5 years ago from Orange County, CA Author

@Pattie - No problem it is my pleasure.


Drew 5 years ago

Thank you so much!! When I took it to the Verizon store, they just told me to upgrade the software, which didn't help. I wish they had told me this!


NV 5 years ago

Thank you for posting this. I am so glad I came across your page :)


Tom T profile image

Tom T 5 years ago from Orange County, CA Author

@Drew & NV - No Problems. Glad to help.


Guest 5 years ago

Thanks so much, that "feature" has been annoying me for months


swesterly 5 years ago

Thanks greatly. This thing has been driving my wife crazy for months. Your page here is going to save her (and me) a lot of aggravation!


Paul 5 years ago

Thank you thank you what an incredibly annoying "feature."


Tom T profile image

Tom T 5 years ago from Orange County, CA Author

@Sweestert/Paul & Wife/Guest You are very welcome. It gives me a big smile when someone writes that this helped.


annoyed by CitiID 5 years ago

Thank you soooooo much for this info.


Tom T profile image

Tom T 5 years ago from Orange County, CA Author

@ Annoyed...you are soooooooooo welcome.


Alex 5 years ago

Thanks a ton, ive been dealing with that stupid thing since i got the phone over a year ago, glad to see it finally go


Tom T profile image

Tom T 5 years ago from Orange County, CA Author

@Alex - No problem Sorry you didn't find us sooner but at least it's gone now!


Richard B 5 years ago

It's gonna get worse

Today I received a disturbing post from Verizon - telling me that they will start sending me cell advertising and I do not have the ability to opt out.

Can you imagine the distraction, the complete disregard for privacy, the lost wages from our employees and most important - the safety factor - all phones can be hands free.

If you want a copy in PDF email rwbplastic@hotmail.com

How can this grab for profits be stopped at the expense of our loved ones.

Thank you


Tom T profile image

Tom T 5 years ago from Orange County, CA Author

@Richard B - There must be some way to opt out. My first thought is to temporarily opt out of texting/data for a while. I used to get the occasional text from them notifying me my bill has been paid or something like that but I told them to block all texts and haven't received anything since. I would like to see the email so I'll send you something off line.


Kelly 5 years ago

THANK YOU SO MUCH


5 years ago

thank you for this


Puyallup Mike 5 years ago

Thank you thank you THANK YOU!!!! I'm so pissed off that this thing keeps popping up all of a sudden. I've had the phone over a year and now it's started doing this.


Tom T profile image

Tom T 5 years ago from Orange County, CA Author

@Kelly/T/Payullup Mike - Glad to be a help. These apps can be so annoying.


ness 4 years ago

i freaking love you! this thing has been driving me NUTS! only been popping up these last few days and i couldn't figure out why, this phone is almost 2 years old, it used to belong to my mom... not sure if she had the same problem. but thank you! i was about to introduce this stupid thing to a hammer.


Tom T profile image

Tom T 4 years ago from Orange County, CA Author

@ness - you crack me up...introduce it to the hammer...that's a good one. Glad to help. Drove me nuts too.


Sandy 4 years ago

Oh MY GOD!!! I love you! Thank you for showing me how to get the City ID off. It was pissing me off!


OFFY 4 years ago

TY so much. This was driving me crazy.


Cameronsdad 4 years ago

Thank you very much. We have 2 phones, my was not getting this popup, but it was happening on my wifes phone after every call. It's been driving her crazy for the past couple of weeks. I just found out about it over the weekend, and your directions enabled me to correct the problem within a minute. Thanks Again.


Tom T profile image

Tom T 4 years ago from Orange County, CA Author

@Cameronsdad - No problem Glad to help and it is irritating that they put these things on in the first place.


connie 4 years ago

Thank you! So annoying...who cares what city and state. I called verizon a while back and they said they did not know how to get rid of it hmmmm! Thanks again Tom


Tom T profile image

Tom T 4 years ago from Orange County, CA Author

@connie - yes that's what I got too. Not very happy about it but it gave me the fire to go figure out how to get rid of it.


Heather 4 years ago

Thank you SO much for this article. That was getting to be a real pain in the @#$.


Tom T profile image

Tom T 4 years ago from Orange County, CA Author

@Heather...you are very welcome!


R.J. Yancey 4 years ago

thanks! this trash has been annoying me for months.


Tom T profile image

Tom T 4 years ago from Orange County, CA Author

R.J. Glad to help!


Nurse G 4 years ago

Thank you so much for the info! I know this article was directed for Verizon LG Cosmos owners, but I have the Verizon Samsung Reality and it worked on mine, too! I was getting pretty annoyed with this pop up thingy and decided to give your directions a whirl! All I can say is THANK YOU!!!!


Tom T profile image

Tom T 4 years ago from Orange County, CA Author

@Nurse G - Wow Didn't know City ID was also on the Samsung Reality. I'm guess in is on many other Verizon phones as well. Thanks for sharing that useful bit of info and I'm glad I could help.


Wendy 4 years ago

Thank you so much!! I will quit growling at my phone now.


Tom T profile image

Tom T 4 years ago from Orange County, CA Author

@wendy - you're very welcome.


Debbie B 4 years ago

thank you so much. That thing has been annoying the crap out of me.


Tom T profile image

Tom T 4 years ago from Orange County, CA Author

@Debbie B...wouldn't want to do that...glad to help.


Josi 4 years ago

Thank you. This has been driving me crazy for the past few weeks.


cheryl 3 years ago

THANK YOU!!!


About to explode 3 years ago

Oh hell yeah-thanks you rock. Stupid thing was about to make me throw my phone out the window. Ridiculous that crap gets setup like this. Really makes me want to move out somewhere in the woods and throw all my tech crap away. Rant over. Thanks again


Tom T profile image

Tom T 3 years ago from Orange County, CA Author

Glad to help..it bugged the snot out of me so I'm just trying to give back.


Thanks! 2 years ago

Thanks. After mostly ignoring this for 3+ years I finally Googled it and your page popped up and from now on the City Id will NOT! Thanks! :-)

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