Straight Talk Cell Phone Service Review
Lg 220c Overview
The 220c is a $40 Lg flip phone offered by Straight Talk Wireless, a recent division of Tracfone Wireless Inc.
The 220c rides on the Verizon wireless network, This phone comes in everywhere. Even in very remote areas the phone has enough coverage to make a stable call.
The phone is sleek, very portable, and convenient.
It is equipped with dual lcd screens both of which look very nice.
The phone feels relatively solid.
It is a 3g phone, and comes with a reasonable offering of tools and functions.
Battery life seems to be very good. Charge time is quick.
This is NOT a camera phone, and does not support picture messaging.
It does not use a mini usb charging port.
It is a smudge magnet.
It doesn't have any games or anything to keep me entertained.
You get exactly what you pay for. Its an inexpensive flip phone. If your not worried about playing games, music, videos, and what not on your phone, than the phone is just fine. It is excellent for talking ,and texting. I have not written about the mobile browser because it does not work yet. I will explain in my review of Straight talk service.
Straight Talk Wireless Review
This article is a quick overview of my personal experience with straight talk wireless so far. As you may know Straight Talk is a partnership between Wal-mart, Verizon, and Tracfone. The phones are purchased through Wal-mart, run on the Verizon network, and are managed by Tracfone. Right away i should have realized that with three huge corporations involved that this would be too good to be true. Its not too good to be true, its all true every word. Inexpensive cell phones, $45 a month for unlimited talk, text, and web. The only thing that they never mentioned was good customer service, and so far this company has probably the worst customer service i have ever experienced.
I decided a week ago i would try out straight talk and see how well it worked. I went into Wal-mart to buy the $80 slider phone. I had checked the night before to make sure they were in stock, but when i arrived i was told that there were not any of the phones in the store. I asked the manager if he would sell me the $99 qwerty keyboard phone for the price of the $80 slider because it was advertised that the phone was in stock. I was told it wasn't his problem and there was nothing he could do to help.
I decided to buy the $40 lg 220c flip phone. I couldn't wait to try it out so i decided to activate the phone in my car while waiting for a friend. I called the toll free number from a friends cell phone and started the activation process. I told the representative that i wanted to port my old Tracfone number, and after about 25 minutes he said anytime in the next 48 hours your phone will be all ready to use. 48 hours went by and still the phone was not active. I called the toll free number again and dialed the extension for technical support. The woman barely spoke English but managed to help me activate the phone. She had me do a test call and i called me house. When i looked at the caller id. I realized that the ported number was wrong by 1 digit. I explained to the woman that there was a mistake and that it needed to be fixed. She told me there was nothing she could do about it unless i bought another $45 card and started over. I asked to speak to her supervisor and she told me the same thing. I then asked to speak to their floor manager, after almost 30 minutes with that office nobody was able to help me fix a mistake they made. I decided to call the corporate office located in Florida. The representative there said he would be able to fix the problem, and that he just had a few questions. He asked if i had requested the port online, or by phone. I told him that i did it over the phone. His response was that his information said it was completed online and that it was my fault. I asked to talk to his manager. His manager told me the same thing. He called me a liar, and told me he had authorization to fix the problem if he only believed me. I spent at least another 30 minutes on the phone with him demanding he fix the mistake but he would not. Finally i asked him why the internet wasn't working. He " created a case number " and said it would be fixed with in 4 hours. Here i am 24 hours later and i still can't use the internet. Overall my experience with the company has been very stressful and a big waste of my time. Its sick that the company would rather have their reps spend over an hour on the phone with me calling me a liar than to just push a button and generate a new card number.