I am trying to do a system recovery with the DVD but the drive will not read the disk. I have 4 of them. My HP will read the DVD's but not the Compaq. Can I format the c drive and then install the OS with the DVD?
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but when I do a diagnostic it tells me the drive is working properly.
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If the drive won't read the disk then changing the OS is not going to help you at all.
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