Everything Arbortext in One Place
Arbortext Product Information Delivery Software
The Arbortext product suite offers solutions at every stage of information development from defining, authoring, illustrating, to managing, and delivering content.
Arbortext is an end-to-end product information delivery system that automates the authoring and publishing processes for the delivery of high quality, tailored product information in the form of operator manuals, service documentation, and eLearning courseware. Arbortext provides the capability to define, author, illustrate, manage, and deliver exact product information in the reader's preferred language and media.
To ensure data accuracy and relevance, Arbortext offers the industry's only software that links real-time engineering data directly to technical information throughout a product's information life cycle.
Deployed as a complete integrated product information delivery system, or as discrete solutions in conjunction with existing information management technologies, Arbortext software overcomes the challenges resulting from traditional, outdated technical documentation practices.
Arbortext, combined with PTC's additional solutions, forms an integral product development system providing powerful, associative product information delivery. The components of this system are built and tested together, to ensure out-of-the-box deployment with low risk, and easy upgrades with a low total cost of ownership.
In 2016, Arbortext was renamed "Servigistics Arbortext" but it's still the same product suite.
- Arbortext 411 | Everything Arbortext in one place
Find out more about Arbortext history.
Biggest question from people interested in Arbortext?
Buy from a partner or from PTC?
PTC has a mixed sales model: direct and indirect (channel) sales. Big companies are direct customers of PTC. Smaller companies work with channel partners. Arbortext requires specialized skills and specialized knowledge to implement and get running. Not all channel partners are fully qualified on the Arbortext product line, although nearly all can sell it. This lens was created to clear up the misunderstandings about qualified Arbortext channel partners so new people who want to work with, buy, or otherwise use Arbortext will be able to do it with the least possible hassle and best results. Contained in this lens:
1. A list of Qualified Arbortext Partners you can go to for help or purchasing
2. A list of completely free and independent resources you can go to on your own if you want to implement and deploy it for yourself
3. Descriptions of the different products so you can understand exactly what you need vs what a sales partner tells you
4. Recommendations about how to best step forward if you're going down the Arbortext path.
Arbortext Editor for Authoring: So Easy A Child Can Do It!
Arbortext Products - End-to-End Solution to Create, Publish, Deliver, Manage Content
- Arbortext Editor
The familiar word processing interface makes it easy for authors to create and edit structured XML and SGML content for reuse and automated publishing.
- Arbortext Architect
Provides configuration, development and prototyping tools that help application developers to build and maintain Document Type Definitions (DTDs) and Schemas that support your unique business requirements.
- Arbortext IsoDraw
The industry's leading technical illustrations solution enables organizations to communicate information about their products and services.
- Arbortext IsoView
The industry's leading intelligetn graphics viewer enables readers to view and interact with all types of technical illustrations and animations: raster formats (e.g., JPEG, TIFF), vector formats (e.g., CGM), 2D and 3D illustrations and animations, s
- Arbortext Styler
Enables publication designers to create XML-based stylesheets for automated publishing
- Arbortext Publishing Engine
Automatically extracts content from file systems or content management systems, and assembles that content for publishe automatically to print, Web, PDF, Microsoft Word, HTML Help, etc. APE now includes Digital Media Publisher.
- Arbortext Advanced Print Publisher
Enables publication designers to automatically lay out documents with complex designs and manually control layout after automation
- Arbortext Print Composer
This product has been End of Lifed. Enables print output in Arbortext Editor. This product is only available for sale from Qualified AND Authorized Arbortext resellers. See list below.
- Arbortext Content Manager
An integral component of the PTC Dynamic Publishing System, that provides a single source of information, maintains control at every component level, preserves component relationships, and provides configuration management capabilities to enable orga
- Arbortext Content Manager PDMLink
ACM Link preserves component relationships, and provides configuration management capabilities to enable organizations to optimize their publishing process across the entire enterprise. ACM PDM Link supports engineering data as well as product inform
- Arbortext Adapters for CMS
These adapters provide seamless integration between EMC Documentum's content management system, IBM DB2 Content Manager or Oracle's Content Management SDK and Arbortext Editor and Arbortext Publishing Engine
- Arbortext CSDB for S1000D
Arbortext Common Source Database (CSDB) for S1000D is a complete technical content management solution to support the S1000D international technical publications specification for the global Aerospace and Defense industry
- Arbortext Learning Content Manager for S1000D
Enables the creation, assembly, management, and deployment of SCORM compliant eLearning packages directly from the data modules within Arbortext Common Source Database (CSDB) for S1000D
- Arbortext LSA Interface for S1000D
Arbortext Logistics Support Analysis (LSA) Interfase for S1000D is a Logistic Support Analysis Record application interface that enables the transfer of LSA data to PTC's Arbortext product information delivery software for Aerospace and Defense in or
- Arbortext Parts Catalog Manager for S1000D
Enables the creation and delivery of illustrated parts data in accordance with the Aerospace and Defense specification S1000D for technical publications
- Arbortext Provisioning Manager
Enables users to create, deliver, receive, and review initial provisioning data and illustrated parts catalogs to accommodate either independent provisioning projects or Aerospace and Defense specification S2000M Chapter 1 requirements
- Arbortext eLearning Library
This is considered "software" but it's really copies of the official training courses broken in to 1-hour modules. There is training from 5.2 forward and as much good content in old versions as new ones. This is highly recommended if you're trying to
- MathFlow for Arbortext
Provides mathematical equation support for Arbortext Editor and Arbortext Publishing Engine.
Where Are They Now? (2010) - A look at companies who implemented Arbortext a long time ago.Click thumbnail to view full-size
Qualified Arbortext Resellers - Authorized != Qualified
There are a lot of PTC Resellers out there who are "authorized" to sell Arbortext, but have little or no real understanding of the product, it's business impact, or the capability to support you after purchase. As a result, here's the short list qualified Arbortext resellers worldwide. Let us know if you belong here and we missed you. The list of all resellers can be found at ptc.com.
NOTE: If the main answer to nearly every question you pose to a sales person from a reseller is "Don't worry about that, I'll get back to you on that" you're likely dealing with an unqualified one.
- Single-Sourcing Solutions
Single-Sourcing Solutions specializes in Arbortext--simply and only Arbortext end-to-end. Focused mainly on software sales, rather than long-term consulting engagements, they have developed a strong partnership network that supports customers in ever
- Global Publishing Solutions
Global Publishing Solutions Ltd. is the largest most experienced provider of Arbortext Advanced Print Publisher (3B2) solutions and services. GPSL is experienced pre-press solution developers and implementers with over 60 years experience within the
- Datacopy Publishing Solutions GmbH
Datacopy is the German partner and reseller of PTC Arbortext and Antenna House. They offer consulting, project management, programming, template and stylesheet development and training for all kind of publications based on structured data. Market: Eu
tformat ltd. is a PTC Channel Partner for the UK & Ireland, Arbortext reseller partner with DATACOPY Publishing Solutions GmbH. At the heart of their experience has been the product originally named the 3B2 publishing system (now Arbortext Advanc
- NewBook Production Inc
Newbook Production Inc. is an information management and consulting company that develops Electronic Regulatory Solutions and Technical Publishing Solutions for customers in the public and private sector. They are specialists of Arbortext Advanced Pr
- Oberon Technologies
Oberon Technologies partners with leading XML-based software suppliers to provide complete, end-to-end publishing solutions. Our consultants' experience in designing, creating and implementing automated publishing solutions has helped hundreds of com
Simonsoft is a company who distributes the Arbortext product portfolio to the complete Nordic market.
- Dayton T Brown
Since 1966, the Technical Services Division of Dayton T. Brown, Inc., has provided an uninterrupted flow of technical publications and information systems to clients in all sectors around the world. They specialize in the Arbortext S1000D product lin
Although coming from Windchill and Creo Elements (Pro/E) background, they've got one consultant now who knows how to bring Arbortext together with the other engineering products. They are primarily Windchill & Creo, but they also know Arbortext.
- EAC Product Development Solutions
EAC acquired their Arbortext expertise when they acquired some staff members from TerraXML.
DITA Style in Arbortext. It's Easy!
Want more videos like this?
- Single-Sourcing Solutions, Inc. - YouTube Channel
Visit the Single-Sourcing Solutions channel on YouTube for videos about Arbortext, single-source publishing, information architecture, data conversion, and all things techcomm.
Books about Arbortext
Arbortext has a lot of documentation that comes with the product. There are thousands and thousands of pages of user guides, programmer's guides, developer's guides, customizer's guides, and general help.
Until 2016, there were no independently published books on using Arbortext available. Now there are two (and soon to be more).
An easy-to-follow approach that offers practical tips and pointers enabling readers to quickly get started developing dynamic and multi-channel content using Arbortext. Know you've set it up right from the start!
Written in DITA and published with Arbortext Styler, this guide book takes you through the full cycle from start to finish. By the time you walk through this book, you will have built your own full functioning production ready professional stylesheet. It will even show you some troubleshoot techniques to help you if you ever get stuck.
Written in DITA and published with Arbortext
- High-Quality, Print-Ready DITA book in less than a day
Read about how both Arbortext 101 and Arbortext 102 were published in less than a day using Arbortext Editor and Arbortext Styler.
Resources for Arbortext Users - blogs, podcasts, twitter, code, forums, more
The Arbortext community is wide and very active. There are a lot of resources for new (and old) users. We all learn more from each other every day.
- Top 5 Arbortext Resources (+1) | Single-Sourcing Blog by S3I
Here's Single-Sourcing Solutions list of the 7 things new Arbortext customers should know about. If you're an Arbortext User, you should know about these resources.
- TechComm and Arbortext Community Projects - Single-Sourcing Solutions
Resources including webinars, product videos, advisory line, user groups & code repository from certified trainer.
- Watch Arbortext TC Dojo Online @ Vimeo
Video learning and training for Arbortext users of every level.
- Arbortext Code Archive @ TC Dojo Mastermind Forums
Single-Sourcing Solutions currently maintain this free code archive. They donate the resources and contribute code to the repository on a regular basis. The Adepters Code Archive is public and free to access; the rest of the forums are members-only
- Arbortext Monster Garage
A web series featuring the Open API and the "geeky" things you can do with Arbortext. You'll find knowledgeable mechanics. Many of our shop coaches have been working with the product for a decade or more. - The link is good HubPages can't see it.
- Arbortext User Group | Facebook
Arbortext User Group on Facebook. Discussion group and answer questions posted to any number of other groups as well.
- Arbortext User Group @ LinkedIn
Single-Sourcing Solutions organizes and runs the Arbortext PTC/User LinkedIn discussion group and answer questions posted to any number of other groups as well.
- Arbortext Users Home Page
This group met virtually, online via GoToMeeting. Archives and notes from Users and experts about what they have done with Arbortext. Single-sourcing Solutions donates time, resources, and administrative support.
- Arbortext Users Twitter List
List of Arbortext users on twitter. Follow the list and follow them all!
- 3b2users (Arbortext Print Publisher) | Yahoo Groups
3B2users is a yahoo group. 3B2 is the original name of Arbortext Advanced Print Publisher
- Group: Arbortext Users Group | PTC Community
Members of the PTC/Arbortext community who primarily use, implement, or support the Arbortext product line. Most Arbortext learning is tribal in nature. We all learned at the hands of someone else. We've had lots of members looking for a way to shar
- PTC Arbortext | PTC Community
This Community is owned and run by PTC staff. This is where the archives of the Adepters mailing list have been moved.
- FOSI Expert, Suzanne Napoleon
No one knows more about FOSI than Suzanne. She has quick start tutorials, formatting examples, and is currently authoring a book.
Get Started with Arbortext in 20 minutes - From the Arbortext Monster Garage YouTube Channel
Want more videos like this?
- Arbortext Monster Garage - YouTube Channel
For more videos like this visit the Arbortext Monster Garage channel on YouTube. See how much you can do with Arbortext with very little work!
Other relevant books
The other books in this list are tangental, but essential to doing single-sourcing, XML authoring, and content architecture: All skills that are essential for making sure your project is successful and your team can grow to maximum efficiency.
Working in DITA? Here's some best practices from several different companies who have been in the trenches!
A quick, short, practical introduction to DITA
This is a key book for understanding how to write modular documentation
This is a book about DITA not Arbortext. It uses Arbortext for it's examples. It is now very, very out of date.
This is a great book, and the original, for understanding how to create a document type definition. Written by someone at Arbortext way back in the beginning, it's essential for understanding, even if a bit dated (SGML)
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