Windows keeps crashing. When I'm using the Internet or Word and whenever I typed for more than a few minutes at a time it says that Windows has a problem, the programme crashes and sometimes it restarts ... not the computer, just whichever programme I'm using at the time.
I've virus checked and everything, definitely don't have a virus. I went into a computer shop and asked them about it and the guy said that it sounded like a problem with the keyboard, that i was typing a certain combination that was triggering the crash. But I've been paying extra attention and it seems more random.
(As I was typing this Firefox crashed but when I re-opened it all the typing was there). I've noticed that it's not just typing anymore, it was crashing while I was trying to play games when I wasn't using the keyboard.
Does anyone know what might be going on??
Your computer is having a DEP problem. DEP means data execution prevention. To access the DEP, click on start, right click on the computer, click on properties from the displayed options. A pop up will display the system properties. From the display, you'll see 5 option tabs, which are Computer Name, Hardware, Advanced, System Protection, Remote. Click on Advanced. On the Advanced display, you'll see Performance, User Profiles, Start and Recovery. Click on Performance. Under the Performance, you'll see Visual Effects, Advanced, Data Execution Prevention. If your DEP is set to option II, change it to option I or vice versa. This will allow your browser configuration to allow the plug-in that is disrupting your programs from functioning to run smoothly again.
If this option does not work, simply go to Microsoft official self repair/fix it web site. http://support.microsoft.com/fixit/. I am very positive you'll get your computer fixed in a jiffy without leaving your seat.
Engr. Prince Onaolapo Adeyemi.
Type the problem into Google is what I do.
If your using say Windows 7, it would go something like: Windows 7+Windows keeps crashing. When I'm using the Internet or Word and whenever I typed for more than a few minutes. See what you can find and or try different question structure.
Did you try to format the drive and reinstall Windows from scratch? It's a painful thing, but it may give you a solution. Less painful alternative is to go through the list of your installed programs and uninstall everything you don't absolutely need, especially things that start automatically when you turn it on. Also no guarantee.
And certainly dump this computer shop, they have no idea what they are talking about. If you find a good one, giving your computer to them for a total cleanup is your best option.
How old is your computer? We have a problem with ours crashing (it is about 5 1/2 years old) - and it only happens when I am running too many programs at once. For instance, if I have Firefox open, GIMP (a photo editor), and I am trying to upload a video, the computer is sure to crash. I am not sure why, but I think the computer is getting old and can't handle multiple programs running at once...
Microsoft has an online crash analysis tool: http://oca.microsoft.com/en/windiag.asp
Haha Misha, it wasn't just a random computer shop it was a recognised chain. It was probably my fault for not explaining the problem properly ... or not understanding. I really dont want to format the computer and start from scratch, I don't have anywhere to back up my files to, and no money to buy an external hard drive. I've uninstalled some things and run all the programmes I can think of that remove unnecessary files.
Leah, I was trying to work out how long I've had it for and its definitely not more than 3 years, probably closer to 2. It does it when it's the only programme open, but perhaps I need to check if other things are running in the background.
Well, there are other ways to backup the files - burning a dvd for example
Have you looked under device manager to see if you have a software conflict? They show up as a yellow exclamation or question mark beside the component.
Are all your device drivers up to date?
How do I find out if they are up to date? I looked at the device Manager and there don't appear to be any conflicts.
Does it have all the MS updates? If not, their installation might have the side-effect of cleaning up whatever the current software entanglement that is causing the problem.
Use system restore, found at system tools, to restore your system to an earlier date point when your system used to work well.
Sorry, but just keep on trying different options.
Remove grammar auto-correction, check spelling, change setting for automatically save documents as I work from, say 1 minute to say 20 minutes. And how big is your RAM?
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How much RAM do you have in your 64 bit system?
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