Absolutely! And the fines for infractions should be high! This little form of extra income has been a touchy point for me for decades. My job required me to travel extensively around the world and all over the US. And, I was the customer who demanded that each and every charge be explained to me.
I may have been on an expense account lost of the time, but these charges are so often just ways to show the world a lower room rate until you press that "reserve" button,
And, now, as a retiree, I am the customer they really don't like to see, show up at the desk. I have a litany of questions about the room, the floor it's on, the cleanliness, the linens used, the last time the carpet as sanitized, and on and on.
I feel it's my money, and my health, and my comfort, so they are doing me no favors when all they are doing is their job.