Turismos: Tour Groups of Central Florida

Tour Groups: (Almost) Every Central Florida Visitor’s Worst-Case Scenario

Give or take a few days before or after Independence Day proper, between late June and early August, you and your family are vacationing in Florida. It's because you either want to stay in the placidness and/or the frugality of numerous offsite hotels and timeshares to do multiple theme parks and other rickracks of The City Beautiful, Orlando. Another reason may be because you want to enjoy it’s fun-filled vicinity or house yourself in a week-long sojourn in the themed accommodations at the Walt Disney World Resort.

If kids are with you, they anticipate days of thrill rides, pool sessions, and meetings with pop culture (screened media) characters like recent Disney-Pixar feature stars (at Disney's Hollywood Studios) or smart Lisa from The Simpsons (at Universal Studios Florida).

You are spending a day at Epcot, a Disney theme park, and despite its many air-conditioned venues, and a rather overcast sky, you experience the sauna-like humidity that bakes visitors each summer.

As you go about your business, ready to queue for, say, Mission: Space, you see a massive group of uniformed young adults. Their raiment consists of identical T-shirts in bright yellow, with the word LAGETUR emblazoned front and back, below some distinctive pair of upside-down L’s colored in graduated pink and blue superimposed over a grid model of a globe. The black cursive manuscript over the logo inscribed on the shirts reads, A melhor Disney, and the presence of the graphics are shown on the front and back of the shirts. the group clan either wear yellow bike shorts (for girls) or yellow board shorts (for boys), along with a black fanny pack.

Few adults in roughly the same costume guides them with yellow-colored pendants with the logo on them as they chant loudly as if Walt Disney World is one big World Cup venue. You can’t bear it – the group size, the chanting, and the presence – you have learned all too well that there’s more to crowds than school closures, locals, and out-of-towners.

The one you have encountered is one of the collective pet peeves of many visitors who make a pilgrimage to the shrines (not talking about the quieter Basilica of Mary, Queen of the Universe Shrine, for the Catholic set, including me) of fun, thrills, and magic known as the theme parks – tour groups. No, I’m not talking about those from the public schools in the likes of marching bands, end-of-school-year grade set excursions, and show choirs.

The ones I’m bringing up, are those inflowing from South America, mainly from its most-populous nation, Brazil, and its neighbor Argentina. Most of us have familiarized ourselves with the groups from the former each family vacation in June through August or December to February, but those of Argentina (known as Argentinean youth herds) flock to Central Florida as well. (Few other South American nations have their own breeds of turismos, thus they are merely called otros.)

Sure, some people call them “the tour groups from heck,” “killer B’s” (in reference to Brazilian tour groups, especially Sao Paulo-based Lagetur), and “weapons of mass annoyance. As the name suggests in many names of South American tour groups and because that term stems from both the Spanish and Portuguese term for "tourism," I affectionately call them turismos.


The What's, Whens, and Whys of Tour Groups

Having been to any given Central Florida theme park (including the ride venue of Tampa Bay locals like me, Busch Gardens) in December-January and June-July, I had my fill of turismos’ apparitions in them. Recently, I learned that not all wear the same shirts (or in the case of Lagetur, same bottoms), but they try their best to maintain their uniformity. Many of them don their “anything goes” raiment, but they tote identical backpacks and whatever portable luggage may be.

Whether in identical costuming or posing as normal tourists with identical portables, they have one thing in common: adults corralling them with a pendant or flag. Based on my findings in every theme park daycation (a term involving just a day at Disney’s Hollywood Studios, if you are Floridian and live at most an hour from Walt Disney World), one can only tell a tour group by its pendant or flag.

Well, I imagine many visitors inquiring why they must land on local soil (read: Central Florida theme parks) to annoy the daylights of them each December-January and June-July. Well, I suggest the academic years of the South American nations. In Brazil, the summer vacation occurs on the academic term’s end, in December, and winter break falls on the three weeks through July. The winter holidays in Argentina are more or less identical to Brazil’s, but their summer break extends through early March.

The placement of the school closures prompt bookings of mass quinceaneras (15 year birthdays) by travel agents with turismo on it, in the names of Magic Days, Inside Magic, Rogetur, Universal Turismo (not typically referring to Universal Orlando), and the aforementioned Lagetur. With the right ingredients, the school closures, the alternatives to a lavish party for the South American 15-year-old, and booking the most affluent teens, the agents birth their turismos, ready to pervade the parks north of them, in Central Florida.

Also, they are the heart and soul of the Florida tourism economy. Those teens pump in revenue from admissions, hotel rates, food, and souvenirs to help it prosper. If it weren't for the turismos, misbehaving or not, chanting or quiet, then we would be poor. With tourism the biggest portion of Florida's economy, they are as vital.


Guide Poser

What is he - An Argentinean youth herd guide?
What is he - An Argentinean youth herd guide?

Why They Are that Darn Annoying to Some Guests

Believe it or not, turismos are the nuisances of many a typical visitor in the Orlando (and Tampa, if Busch Gardens is in the itinerary) area. Well, there are some things they to to set one into a rage.

Many visitors and vacationers (including fellow members of many Walt Disney World-related boards) reported being offset by their stentorian chanting in either Portuguese (for the Brazilian tour groups) and Spanish (for the Argentinean youth herds) in the parks, on the buses, and in the hotels. In most cases, I have read on the boards, the action causes quite a stir audibly, thus ranking on the top of the negatives of the turismos.

For those with autistic children visiting that area, they are the auditory forces of sensory overload, and their football-match-like behaviors can be cruxes of meltdowns. Until that July at Busch Gardens Tampa Bay, I haven’t heard much chanting from them, but the noise seemed to rile up tourists here in America and those from well-behaved Britain and Canada (respectively topping the number of Central Florida visitors first and second to Brazil).

Also, they snag viewing spots (should a parade or fireworks display, typically at Walt Disney World, be featured in a park - see "What Annoys You") to obscure disappointed tourists’ views, ruining their experiences. In some cases, they cut in line at any given attraction – if one queues behind a small group of those in identical shirts or bags, the others join in with them, albeit illegal and risky for expulsion without refund.

I for one had not observed or experienced line-cutting, but many frequent theme park visitors have reported incidences in the forums I for one discussed. At Walt Disney World, where FASTPASSES are free with park tickets or passes, they tend to expel them in a pinch, especially at peak times. While some are well behaved, some other obnoxious turismos seem to be most worrisome for the so-called Orlando vacationers.

Experiences with Turismos

Having been to the theme parks in Central Florida since I was a toddler, I can tell you that I have many run-ins with the turismos. My first full experience with them was when I spent my Independence day vacation with my parents, cousin, and uncle there as a child growing up in my native New Jersey. Because it fell on a July, I saw my first Brazilian tour groups, with their colored shirts and flag-waving adults.

My encounters increased since moving near Tampa because I obtained multi-day passes to the parks. I learned that the more local I live, the more turismos I encounter.

How to Survive Peak Seasons (of Turismos)

As knowledge has it, it’s relatively easy to survive a Central Florida vacation when the turismos are out in full force. With those helpful tips, your vacation should run with few problems with them.

  • Plan for the right time
    As I mentioned, June-August and December-February are high seasons for turismos, so I'd advise you to do Central Florida some other times (not on Spring Break, which is very crowded, although the turismos are all but absent). If you don't mind the dreaded Christmas creep, see the decorations in the theme parks (applicable especially to Magic Kingdom, where its hard-ticket Mickey's Very Merry Christmas Party commences that month) in November.
  • Go there early, regardless of circumstance!
    Although January is typically quieter in terms of Central Florida theme parks, it's no surprise that turismos do that month too. Regardless of how you spend that day, get there at least 30 minutes ahead of opening. If you are visiting Walt Disney World's quartet, take this to heart and claim your FASTPASSES for your favored attractions, as turismo porta-bandeiras (referring to flag-brandishing tour guides) expel distribution kiosks in a pinch.
  • Go opposite the flow
    If you see a turismo heading towards you, go for it (that is, the opposite way) - it will save you a lot of grief and terrible memories of loud chanting and line cutting.
  • Take a breather
    If you live here in my part of Florida or in Central Florida, you might want to take this advice championed by travel experts - take a break from the bustle of theme parks. That is, come back to the hotel after lunching in the restaurants and playing Marco Polo in the pool (or other activity), and then return to the chaos.
  • Stand your guard
    Don't cave into victimization from turismo-related line-cutting or spot-snagging - block the members' way if they start to reunite their few fellows on queue, and alert an employee if problems persist. The same is true with parades, firework displays, and so forth.

Turismos can be annoying, but manageable with the right advice and planning. I don't like them that much, but I for one developed a natural immunity to them. Bring on summer and winter (aside from block out dates) and  all the turismos from the land of fire and the land of the samba - I'm not letting them faze my days at Disney anytime soon!

A gaggle of Samba Muggles (members of a Brazilian tour group) gather on one spot at Universal's Islands of Adventure's latest land, the Wizarding World of Harry Potter.
A gaggle of Samba Muggles (members of a Brazilian tour group) gather on one spot at Universal's Islands of Adventure's latest land, the Wizarding World of Harry Potter.

Your Say on Turismos

How do you feel when you see/hear/experience a turismo (tour group)?

  • Indifferent - you don't care much about them
  • Enthusiastic
  • Irritated by them so much you want to ban them out of Orlando!
  • Mixed - some you can allow, some you can't
  • Hate them a little
See results without voting

Look - Behind You!

Me and my aunt, with an Argentinean youth herd behind and beside us, on the tram to Busch Gardens (July 18, 2009)
Me and my aunt, with an Argentinean youth herd behind and beside us, on the tram to Busch Gardens (July 18, 2009)

More by this Author


What Are Your Thoughts on or Experiences with Turismos? 33 comments

CrazedTourist 6 years ago

Hey, I fell your pain. Mind you, I'm Brazilian, but me and my family have been living in Michigan as permanent residents for the several years. We just spent Christmas and New Years at Disney and were nearly driven NUTS by the Brazilian turistas (that's tourists in Portuguese). Not only we found them annoying, but at times we were ASHAMED to know that we're from the same country as them. It got to a point where we decided not to speak any Portuguese whatsoever so they wouldn't notice that we're Brazilian.

Have you ever watched Flights of Wonder at Animal Kingdom? If you haven't you should, at one point they poke fun at the flag bearing tour guides. I couldn't contain my laughter when I saw it!


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talfonso 6 years ago from Tampa Bay, FL Author

Thanks for the comments - I will likely be doing DHS this weekend! Nice to see my frenemies with the flags again - ha ha!


6 years ago

They always cut in line! Hate them


Alyssa 6 years ago

I wish I had read this article a few weeks ago. My boyfriend and I visited Universal during the week of July 4th (his first time to the parks) and we encountered these Brazilian tour groups. I hadn't noticed them my first time to these parks, but it definitely made an impression on me this time. They were chanting, there group members were waving flags, they stood in all the picture spots and stood there for what seemed like hours in that hot sun, they continued to sit in valuable dining areas while we, and others, were looking for places to sit and eat while they had nothing in front of them, and something I hadn't expected, they cut us in line. We wanted to ride the new Rockin' Rocket roller coaster in Universal Studios one more time before the park closed and just as we started to head in line, a group of 10 or more teens who had just come off the ride, ran in front us and even as we tried to bully our way through, they continued to do everything they could to cut in front of us. The park attendant at the beginning of the line did nothing to stop this obnoxious behavior and we eventually got out of line and let them have it. I couldn't believe they had just come of the coaster, saw us coming, and just bolted right in front of us like we didn't exist! Universal and Disney should give them some kind of behavior guidelines before they allow those groups to come back!


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talfonso 6 years ago from Tampa Bay, FL Author

Thanks for the story, Alyssa - I'm going today to brave them as well!


Lori & Greg 6 years ago

Thank goodness, we are home now! My family and I recently visited Disney World this past week (Thursday through Saturday) and had the most miserable experience. The tourismos were extremely obnoxious and rude; by cutting in line, chanting, and blocking traffic as we tried to steer our way through the crowds. My husband got so upset with their rudeness of cutting, he stared at one so hard, I thought that he was about to hit her! I think he had enough by that time. I told him lets go and start again in the morning. We eneded up going to universal studios and had a better time. Unfortunatley, we saw plenty of the tourismos there as well. BIG QUESTION: "How can they afford to come to Disney? Are they sponsored? and do they not understand how to behave, is it a cultural thing?"

We are from Louisiana, and we are just friendly people.....talking about a culture shock! Hate the tourismos!!!!!!!!!!!!! Everytime I saw one, I wanted to go in another direction. To bad, they were everywhere!


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talfonso 6 years ago from Tampa Bay, FL Author

Great story, Lori - I went to Universal's Islands of Adventure weeks ago and saw them as well! It's a burden with all the chanting and all, but it's worth it for me (and worth the photo remixes)!


LeeAnne 6 years ago

I must admit - I was surprised by the sheer numbers of the tourismo groups from Brazil while we were in Orlando last week! For the most part they didn't impact our vacation at Hollywood Studios, Epcot, Typhoon Lagoon and Universal/Islands of Adventure. In fact, they were very polite and looked after my daughter on a "single rider line" situation. I did think it was unfair that they worked the system at the WDW properties to get the fast passes early. We encountered a tour guide with a huge stack of tickets just sucking up the fast passes! UGH! But other than that, they were harmless. I guess we were lucky! BTW - would greatly recommend the VIP tours at Univeral! It made our trip!


mary 6 years ago

i went from july 15-19th and stayed at pop. i could not believe the amount of these tourismos and their behavior. some were well behaved,however , for the mostpart they were not. i think they need to go threw some type of orientation program and give them some type of rules. i couldn't believe the way they treated castmembers and other guests. i got sick and tired of my friend and i getting pushed around i finally told them to stop. also how they cut lines, pushed themselves to the front of parades and fireworks, and their chants. its a shame the negative groups outshadow the polite and respectfull ones. there were a few that were so well behaved i was like atleast their not all like that. even the well behaved ones shrugged while in line with the other ones. i hope i wont be bothere in january when i go back. also i highly recommend if ur staying at pop cenutry get a prefered room. i was a few feet from the lobby, pool, buses, food court, amd best of all PEACE AND QUIET. it speaks for itself when waiting for the buses seeing the line for the front desk for noise complaints.


Daniel 6 years ago

Wow, what a prejudicial article!!!

About cutting lines or saving placing in lines I have no objections on text written here, but what's wrong on a group of teenagers singing (generally american pop/teenager music)?

And if this really annoys WDW board of executives, why Disney Parks makes LOTS (I SAID LOTS) of advertisements here in Brazil???

I do think WDW should study a way to receive better the tour-groups, maybe with lines specially for them (filling spaces in rides) and with this avoiding contact with regular visitor.

You guys forget that those "turismos" brings lots of dollars to Central Florida area.

I'm Brazilian and never went to Disney with a group, always by myself and sometimes teenagers singing can be really annoying, but in few minutes they are gone and life goes on...

PS: Americans are not perfect guests abroad... Check them during carnaval here in Brazil.


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talfonso 6 years ago from Tampa Bay, FL Author

Daniel, I revised that Hub and I agree with you. Walt Disney World, Universal Orlando, and all the SeaWorld parks benefit from those groups, bothersome or not. That's why I love going to those parks, even if it means going on days when they're present. (Annoying to some, but interesting to me!)


c. d. 5 years ago

My son is working at Magic Kingdom on the attractions, and I am totally in shock at some of the things people have done. But in July things were even more horrific, with Brazillian tours, within a 4 day period by the tour groups he has been shoved, pushed, spat on, had one of the tour group sticks shoved in his stomach, elbowed in the stomach and one of the precious cheerleaders kicked him in the schin. I am just dumbstruck at how these people can come to another country and act like this. Is this how they behave in their country? And the cast members are not allowed to do anything about it. Disney needs to throw the ones that act like this out, you have no right to touch anyone else. And just because they are doing their jobs. Unbelievable!!


Unknown 5 years ago

Daniel,

We don't want your groups or money. You guys can stay in your own country and stop being rude, ignorant, and disrespectful people here. If this is the way they act in your country I'm glad I will never go there. It is disgusting how disrespectful they are and just cause they have money doesn't mean anything. They can still be scum if they do and so in essence it's Disney who wants the money not us so stay away and teach people in brazil manners seriously!!!!


Anne 5 years ago

I just came back from Disney World, they didn't bother me, however I have traveled and lived all over the world so I am used to large groups of visitors, including American visitors in large groups, which some other tourists find annoying also. Loudly complaining about the culture differences etc... and for the post that said how can they afford it??? give me a break, the majority of countries I have worked in have a much higher standard of living than we have and can certainly afford to send their children on a foreign vacation. When I worked in Egypt there were groups of 20-30 Americans everywhere. Most were very polite and eager to learn about a new culture, some were rude, cutting in line and we couldn't wait to see them go home. The majority of domestic tourists bring their own food and eat in their hotel rooms, the larger tour groups do not. Of course Disney wants their money, it is the reason it is in business.


Brascan 5 years ago

A few points deserve to be made here.

1) Much of the behaviour of Brazilians is simply cultural. You can't expect people to change their cultural upbringing because they spend a few weeks in another country. Brazilians are boistrous, loud, happy, joyous and like to celebrate. There is nothing wrong with that, and nothing you do will convince them there is.

2) The concept of personal space is much different in Brazil and many other countries outside of North America. Countries with anglo-saxon roots are about the only countries in which anyone lines up. People do not normally line up in Brazil, many other South American countries, many Asian countries, and many European countries (such as Italy). That's just the way it is, and they are simply behaving the way they have been brought up and in a way they think is normal.

3) Teenagers from anywhere are the same. Don't expect them to behave like adults.

4) No doubt there are some overly rude "tourismos" and many who are excessive even according to their social norms. They are bad examples, not a reason to slam an entire country or nationality.

5) Please keep in mind, as Americans (and I am not one) that few nationalities in the world have a worse reputation as tourists. That should make you aware of how easy it is to think you are being "normal," when in fact you are being quite the opposite as far as the rest of the world is concerned.

6) Disney World is an international attraction. It will always attract international audiences.

7) There is no place for comments such as "how can these Brazilians afford it." Brazil is not a poor country. In fact it is the seventh largest economy in the world. It has plenty of wealthy people, plenty of middle class people, and plenty of poor people. As does the U.S.

8) Try a little tolerance. It's a big world and despite Americans' tendency to think they're at the centre of the universe, that just isn't true. Yes, Disney World is in the U.S., but its customers come from everywhere. That's what tourism is all about, and it's putting money in your pockets.

I've lived in the U.S.. I've lived in Brazil. I've lived in many countries. Truthfully, I'll take the Brazilian attitude toward life over the American attitude any day. You might want to note that when Brazilians visit Disney World they are happy; you (Americans) apparently are the ones who are not. Which would you rather be?


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talfonso 5 years ago from Tampa Bay, FL Author

Thanks for the remarks, Brascan. Although tour groups annoy, people would simply ignore them and mind their own business. After all, we Floridians need their revenue!


Rafael Pagliuso 4 years ago

As a Brazilian, I'm ashamed. Fact is all of this is true and, unless I go totally nuts, I will NEVER go to Central Florida in Deçember again. I saw the worst display of bad behavior one could ever imagine and, unfortunately, 99% of the time from my fellow Brazilians.


NotBrasilian 4 years ago

Funny, Rafael, you don't sound Brazilian--unless you were raised in and English speaking country. Your English syntax and grammar display none of the traits that can normally be detected when a native Portuguese speaker writes in English. Your use of punctuation is distinctly non-Brazilian. Nice touch, though, throwing the cedilha/cedilla in "Deçember"--even though there is no ç in the Portuguese "Dezembro".


Oxford 4 years ago

NotBrasilian, I thought we were discussing tourismo :)


Xkvnvkhvdfbkjdfi 4 years ago

They are just trying to have fun stop being debby downers!! I am an American and my cousin was in one of those tourist group and they weren't that annoying as you say. They are just really happy because they get to have a vacation. When Americans visit other countries in tourist group I bet the natives think they are annoying too. Give them a break they want to have fun just like everyone els. It wouldn't hurt if you joined in on there chants and try to cut loose. All Americans are stuck up and they have to be perfect they never have fun when they are in the parks. It wouldn't kill you if you tried to have fun sometimes!!!


dansalways 4 years ago

My family and I have annual passes to Disney. We just spent last evening at the Magic Kingdom and last Saturday at Epcot. Yes both parks had their share of the "tourismos". Yeah maybe they can be slightly annoying when the entire group starts their chanting. Or maybe all line up in the best parade spots. We just avoid them. We know if they are lined up for a ride then we do something else and go back to it. I've never witnessed them cutting in line"all though I have witnessed other nationalities including American doing it quite frequently. After all they are kids. I agree they are probably a few rude and disrespectful ones but I've run into more rude and disrespectful American teens. I've lived in Central Florida all my life. The "tourismos" are here to stay. Biggest tip:Just avoid them.


Paul 4 years ago

Just returned from a 4 day trip to Disney. The only downside to our vacation was the rude behavior of these groups. At our in-park resort, literally a hundred 15 year old girls assembled at the pool next to our buiding at 7am each morning, talking, laughing, clapping, chanting, and the same thing occurred after they returned from the park at midnight. And their "guides", no more than 25 years old, stood by and said absolutely nothing. We (myself, my wife and our two late teenage daughters) tried to be friendly and said hello and smiled on our first day there yet received only blank stares. At Magic Kingdom , Epcot and Animal Kingdom, there were many many different groups of South American teens, dressed in yellow, red, or blue, either girls or boys, that marched en mass through the park, refusing to yield their path to anybody, even families with toddlers and strollers. RUDE is an understatment.


Eddy 4 years ago

I was just there last week and they were not annoying.. What we learned to do was head the opposite direction if we seen them coming or avoided going on a ride if they were in line... We would whisper the Brazilians and head the opposite way.. There extremely loud but who cares we all have kids that are loud too.. I actuLly enjoyed hearing them sing they were well behaved !!! We stood at the Pop Hotel & there were tons of them & made friends with some


CC 4 years ago

I agree with the majority of what's been said about these youth herds, they can be ignorant and abusive and the latest thing appears to be them hogging the restrooms. i have just returned from 2 weeks in Orlando and on two separate occasions when my daughter (15yrs) tried to use the restrooms the groups leader tried to block her from using a stall even though it was empty when she did manage to use it she was subjected to a torrent of abuse in Spanish. I spoke to a Disney employee ( a supervisor) who told me that they make less on admissions from the groups than they do from normal tourists as they receive discounted tickets and depending on the group size a number of free tickets. I did not see them spending much in the gift shops or the food outlets, but what I did see was a number of them stealing from the shops and stalls I alerted one of the staff to this but she said that unless they actually saw them or a loss prevention officer caught them there was very little they could do.


Teresa 4 years ago

I just returned from Disneyworld, and thanks to these Brazilian mobs, I will never go back! They pushed me and my family around on the bus, in lines at the themeparks and even tripped me near the pool. My knees are bruised and scabbed. They are completely obnoxious, rude and inconsiderate. I don't care how much revenue they generate for Orlando, no group has the right to be so incredibly abusive of other visitors. Walt Disney would have put a stop to this!


snowy 3 years ago

I am in Florida and cannot believe the groups.

they thought their backpacks on the floor, and worse sleep on them giving a homeless/ vagabond look.

I do believe they cheapen the disney brand. their chanting is nothing worse than a football match,trying to intimidate. they push, shove with no consideration for other guests.

they must be stupid as they cannot work out how to get into a queue, board a ride ( you cannot wear a backpack on a rollercoaster!) or get off a ride correctly.

obviously they have their 'new wealth' i doubt it will last as they seem to have no common sense.

what a shame for the floridian resisdents having to put up with these uncoath groups of gypisies.


Shaun 3 years ago

We just return today from Disney World from an eight day first Disney experience for our 3 children. (2yrs old, 8yrs old, and 10yrs old) All I have to say is Saftey Saftey Saftey. We witnessed many toddlers (2,3,4 yrs old) trampled and strollers knocked over to the ground with the child inside. The girls would laugh and hurry along with their very long line. I know these girls are 15 and do not expect them to act as adults but they need more adult supervision. And by adult, I don't mean the 21 year old boys they have with them. They just smiled and waived at the crying children and opened mouthed mothers that were in disbelief that anybody of any culture could disregard a toddler to the point of hurting them and just moving along like nothing happened.

Our own experience happened at the Electric Parade at Magic Kingdom. We got there early, 5:00pm to be exact, so that the kids could get a good view and also to give my parents who were traveling with us a good break from walking. No one was around us but some people had started sitting on the curb down the street like we had. An hour went by and after the kids got a nice snack and the two year old in the stroller went to sleep and all was peaceful. Then we were descended upon by a group of these 15yr olds. At first all was good until about 45min before the parade. Then they all wanted to cram into the space they mark off for the walkway and the curb, where we were sitting. Unfortunately there was not enough space for all of them but that didn't stop them. It got a point where my 63yr old mother, 8yr old son and 10yr old daughter were being kneed in the back very hard. My mom who has lived in Panama and work for the Panama Canal, asked them very politely in Spanish to please stop kneeing the children and her in the back. Well that only made it worse. They also pushed so hard that my 2yr old son's stroller with him asleep in it and locked was pushed off the curb and into the street. They preceded to tell their leader in Spanish very derogatory comments about my mother. Their leader, not knowing my mother knew Spanish and Portuguese, said to the girls "watch this". He then filled his mouth with water and spit all over my 10yr old daughter. Of course my husband went biz irk and demanded security come and take care of this but Disney only sent a staff member that didn't speak and Spanish. Nothing was taken care of. They were allowed to stay behind us but was told not to touch us. The parade started and we ended up standing because they didn't move back and we still were being kneed. Well that wasn't good enough for them. We were yelled loudly at the entire time to sit down but the cast member tried to tell them we could stand because they were not giving us room to sit. At one point my 8yr old during the parade was pushed into the street by them. I felt harassed by them the entire time and I know for a fact that if that we would have treated them like this it would not be tolerated by them or Disney. I felt mine, my children and family's safety was compromised. This behavior needs to be delt with by removing the individual and group they are with from the park. I'm sure if there was a consequence to harmful actions toward children this would stop happening. I just hate my children had to feel and witness this at what should be a magical safe place for them.


Michele 3 years ago

Wow! I just got back from Disney World and this article was perfect! We had a group of girls labeled "Fifteens" on their tshirts, backpacks, and everything else they carried, staying at our resort. There were few chaperones, and most appeared to be just a few years older than the Fifteens. They were sooooo obnoxious! The flag carrying 20 year old "chaperone" would chant, they would all follow behind loudly chanting. We had many cut in line in front of us, even after saying NO you can't, they would anyways. We used our fast pass, which turned into a slow line, because 50 Fifteens had just gotten in line and that number continued to grow because of the cutting in front of us. They also were disrespectful of other people, often running over my children in their attempt to run somewhere. And once, we had them begin throwing their backpacks down next to us, so they could run to a line. If we had not moved, I'm pretty sure we would have been buried in backpacks.

I will never go back to Disney during your block out dates, now that I know better.

On a side note, we also had groups of cheerleaders from around the United States there for cheering competitions. They were equally rude, budging in line.

I don't mind that these groups would come to Disney. However, there should be some strong fast rules on how many chaperones must be WITH these groups at all times. Other than handing out a huge stack of fast passes, and helping them get on the bus in the morning, I rarely saw any chaperones with any of these disrespectful teenagers. It definitely put a big negative damper on our vacation.


Ben 3 years ago

My family and I had visited Walt Disney World each year for the past 10 years, we always go there to cut in half the bad winter cold & snow. It was great for the moral. My last experience was disastrous, those Turismos have no clue on how to behave, and not just the cheerleaders group, but the Argentinians families too, yelling during shows, pushing and being rude.

I'm guessing Disney want's them more then us, this will be a first next year, we are not going back for quite a wile. Maybe not until I need to travel myself in a motorize scooter, and let the poor untrained bus driver take an hour to attach it on the bus floor, and then invite my whole family of 15 to get into the bus with me in front of all the poor people waiting in lines for two hours, ha ha ha. sweet justice.


Christinem1966 3 years ago

Just returned from 7 days: February 9-15 in Disney. Here is my two cents. Fell "victim" to the 15 group in burgundy outfits (sounds like those described by Michele in her above post) while in line at Animal Kingdom, there were three of these "15s" in front of us. Because of the way the lines were configured, it was easy for 30, yes I said 30, of them to cut the line in front of us - despite being met with loud protests from me. They were unabashedly cutting in line in front of a 5 year old, a 7 year old, and a blind 10 year old girl. Sadly, this whole line cutting incident was LED by the guide!! Fortunately, before I was able to get very upset, a Disney employee realized what happened and removed us from the line. We were placed in the FastPass line and provided with passes. This was appreciated and I thanked the employee. I thought that was the end of that, BUT, when the "15's" realized we had been placed in the FastPass line, we were met with BOOOOs from the entire group lasting for about 5 minutes. I wasn't really able to rationalize that this was typical behavior for 15 year old girls, at least not in my experience (and I have plenty). Most disturbing is that most, if not all of this bad behavior was instigated or at least supported by the group guide. I absolutely will not return to Disney in the dates you give for High Season turismos. I respect the article in that it states that these tourists are needed, however, I feel I must suggest that Disney needs to do whatever possible to keep the bad behavior to a minimum (line cutting, running, pushing, spitting, cursing, etc.) or this may be the ONLY tourists they have left.


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Raymond Bureau 3 years ago

Very interesting piece. We have been to Orlando many times, and it is always a very busy place. Thank you for the tips.


Scarlett 3 years ago

Dye your hair blonde and talk to the boys. They'll let you cut THEM.


Luciano 19 months ago

I'm Argentinian and it's important to point out that Brazilians and Argentines do not share the same idiosyncrasy. That means, you may have found several groups of Argentine teenagers being loud or displaying the Argentine flag in the parks, but that's because they are teens. Adult Argentinians do not behave like that, and are not similar to Brazilians. I have visited Europe, Disney World and several countries in South America and every group of Brazilians I have come across turned out to be unbearable. They are shouting all the time and are disrespectful and make you feel uncomfortable.

So I agree with this in general, but I need to stress that we shouldn't be mistaken for Brazilians or other South Americans. Argentines do line up, we do respect others' personal space and we don't go around shouting.

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