ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

Buying Parts for Your Used Volkswagen Car

Updated on April 13, 2012

There are many less than new cars on the road, on average, the car owner is now keeping them anywhere between 6-10 years. With that, sooner or later the car will need parts and of course, you seek the best for the least-that is a dilemma. The old saying, "you get what you pay for" is most true most of the time. Then, when you cannot find what you need locally, you search the WWW. You are sure to find someone selling what you need, but that is where the other old saying enters, "buyer beware". As with the other old saying, it can be an issue even when the business appear reputable after researching its BBB (better business bureau) rating, which does so how many complaints or issues have been filed, Yelp, various forums that deal with your car make, customers). Just because everything seems good, does not mean, it is.

When buying car parts, the issue is further complicated by demand for the part you seek, are there only a few being sold, location, shipping and most importantly, is the part new (never used) or reconditioned (used). Then, deeper, what did reconditioning consist of? just cleaning? testing? rebuilt with new or good used parts? You may never know. It becomes an act of faith. Just make sure they have a good return policy.

My story is recent. My 2006 VW Jetta TDI suffered major damage when the timing belt broke. We were cruising when suddenly, I had no power. Nothing alerted me it was this serious. The engine needed a new engine head. The problem was the 2005-06 models had an engine code of BRM. Little did I know, they were hard to find. Prices were impacted by this from $1000-3000.Had the engine had a BKW code, or other, finding one would not have been an ordeal. Nothing was found locally, so I search on the WWW. Even that, yielded only a few within that insane range.

Then, I found Rothenbacher Engineering, DBA Han's Auto Parts, LKS, and VW parts. They had a great BBB rating, lots of happy customers, decent return policy, a ton of VW parts for all makes, they had a 2 yr. part warranty for all, and have sold over $500,000 in 2010. Of course, they had exactly what I needed for $590, far less than anyone, ready to install. The photo made it look new. I bought it, knowing it was reconditioned. Upon its arrival (this is where the Buyer Beware and You Get What You Pay For come in) my mechanic checked it out. It did look nice, like-new in most respects BUT one. Upon, turning it over, a good size notch was discovered (see photo). The part was taken to a machine shop, which indicated these engines cannot be resurfaced because it takes them out of spec. The mechanic would not use it because of his own shop's warranty and because the diesel engine is very high compression. If he were use it, as soon as the engine revved, the engine would blow again. So, they sold me a defective part that I had to ship back at my expense.

Of the 21 complaints filed against them, 17 were for defective parts. If you visit online VW forums, you will see many stories of woe from past customers. They often simply take off parts, clean them and resell them, The company has 5-12 employees and is owned by Peter Rothenbacher in Matthews, NC.


Comments

    0 of 8192 characters used
    Post Comment

    No comments yet.

    working

    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

    Show Details
    Necessary
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
    Features
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Marketing
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Statistics
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)