CROOK ALERT! DOLLAR RENT A CAR INSURANCE SCAM
Dollar Rent a Car Charging for Insurance Declined by Customers
According to an article in this morning's New York Times 4-6-13 Dollar Rent a Car offices across the country are charging customers for insurance they have declined orally to the rental clerks. The Times article tells the story of 66 year old Sandra McKinnon's experience with Dollar Rent a Car in Tulsa, Oklahoma. Because insurance was covered by her credit card and through her personal car insurance policy she declined insurance on the Dollar rental. However, the friendly clerk ignored request to decline the insurance. When she returned from her 15-day rental she was charged $944 including an extra $23.95 charge for insurance which nearly doubled the bill she expected to pay.
According to the NY Times article, Dollar Rent a Car customers are experiencing similar unwanted insurance charges across the country.
Don't rely on the friendly Dollar Rent a Car agent who I'd be willing to bet receives a financial incentive for signing customers up for insurance. READ THE FINE PRINT!!
Another thought: Be sure and carefully inspect the rental car for dents, scratches of other appearance issues before you drive out the gate and make sure they are noted on the paperwork. If you don't you will likely be charged for repairs even though you were not responsible for the damage.
Latest Car Rental Scam--Dollar Car Rental
- Running Into Problems at the Car Rental Counter - NYTimes.com
This week’s Your Money column tells the story of several car rental customers who said that they did not want to pay for extra insurance coverage, but were charged after they unwittingly signed up for it.