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Canada Post to Phase Out Door to Door Mail Delivery in Urban Centres

Updated on December 12, 2013

Door to Door Mail Delivery in Urban Centres Cut

By Edwin C. Mercurio

Toronto, December 12, 2013 - The elderly and Canadians living with disabilities are up in arms "letteraly" as Canada Post announced today it is trying to cut costs by phasing out door to door letter mail delivery service in urban centers. Advocates for the elderly and many Toronto urbanites expressed shock by the announcement.

The iconic image of mail delivered to your doorsteps during the Christmas season will be a thing of the past and will only be alive in movies as a reminder of days past when love letters, birthday cards and yuletide greetings are eagerly expected in residential mail boxes.

As the internet and cyberspace overtook the “snail mail” there is an outcry from those who see the impending cut in door to door mail delivery as directly affecting older adults with mobility problems and those who live without the niceties of a caregiver and community support workers.

Concerned groups and civic leaders are concerned about the difficulty faced by seniors and people with disability to pick up mail from street community boxes. That situation is seen as more perilous for elderly persons especially with Winter snow and icy conditions. More slip and fall cases involving seniors could prove more expensive as legal and medical costs could rise in the long run.

According to advocacy groups, the elderly and persons with mobility problems will face more risk just to retrieve their mails, access their bills, utility notices and cards from their families. Some who can’t afford to buy computers and use emails and other internet communications consider the new technology as an inadequate substitute for hand letter communications from their distant relatives and family members.

Canada post spokesperson John Hamilton was quoted by the Toronto Star saying that “[Community mailboxes] have been a reality in part of the Canadian landscape for three decades. Not only has that given us the opportunity to figure out how to do this really well, but to serve a variety of Canadians and the needs that they have.”

Canada Post promises to clear the snow and maintain community street mail boxes.***


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