Procedure for Control on Rejected product
To ensure that the finshed product Quality, we must ensure the raw material quality, some time product / component that does not conform to specified requirements are laying in workplace, in this case chances to unintended use goes higher, so measures are taken to ensure that the product / component that does not conform to specified requirements is prevented from unintended use.
Identification of nonconforming products (rejected Item)
The nonconforming products, processes and equipments are identified, marked and prevented from further processing and use in following Stage
- Receiving stage
- In-process stage
- Final /Customer stage
I) Receiving stage
The raw material, components or outsourced material sent by supplier is checked at receiving stage .
- parts are checked for required specification
- indicated on part as per PO/Verbal Instructions,
- availability of test certificates ,damages .
In case of non-conformance, following step take
- the concerned supplier is notified,
- the non-conforming material is kept in “NON CONFORMING” area till it is disposed of Supplier either reworks the non-conforming material or new lot is sent.
In case the non-conforming material is not affecting the functional aspect of equipment, Quality Head takes decision to use it as it is.
- Reworked material is re-inspected.
II) In-process stage
If Non conforming material is identified in the in-process stage by the concerned operator. The material is kept aside in a designated area or bin. In case of any doubt to the operator, the same is informed to Quality Head
In case the non-conforming material is not affecting the functional aspect of component, Quality Head takes decision to use as it is.
In case approval from customer is required, Quality Head interacts with customer and uses after his approval. Deviation record is maintained in Produst fileRecord of rejection/rework is maintained by Quality Dept.
The same is analyzed monthly for corrective /preventive action
III) Final /Customer stage
In case the non conformity is detected after delivery to customer, based on the nature of non conformity, the rework is carried out at factory or at customer premises and dispatched to customer .In case no rework is possible, jobs are scrapped and corrected jobs are delivered to customer. Necessary commercial settlements are made with customer /supplier.
Disposition or Scrap
If there is no other possibility of alternate utilization or reworking, the product/component is scrapped or sent back to supplier. All non-conforming products/components are avoided from intended use and kept in the area designated for rejection. Such products/components are scrapped or removed from the functional area at regular intervals.