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Controlling Function of Management

Updated on October 31, 2014

Controlling in Management

The managerial function controlling always maximize the use of scarce resources to achieve the purposeful behavior of employees in an organisation. In planning stage, it is decided that how the resources would be utilized but whereas in the controlling stage it is observed that whether the resources are being utilized in the same way as planned or not. Thus, control completes the whole sequence of management process.

Effective leadership is putting first things first. Effective management is discipline, carrying it out.
Effective leadership is putting first things first. Effective management is discipline, carrying it out.

Controlling Definition

"Control refers to the task of ensuring that activities are producing the desired results. Control in this case is limited to monitoring the outcome of activities, reviewing feedback information about this outcome, and if necessary, taking corrective actions".

- Reeves and Woodward.

"Controlling is determining what is being accomplished - that is, evaluating performance and, if necessary, applying corrective measures so that performance takes place according to plans".

- Terry and Franklin.

Features of Controlling

  • One can control future happenings but not the happened. Hence in here all the past performance is measured for taking corrective actions for future periods.
  • Every manager in an organisation has to perform the control function. The control may be quality control, inventory control, production control, or even administrative control.
  • Control is a continuous process, it follow a definite pattern and time-table, month after month and year after year on a continuous basis.

Importance of Controlling

  • Control system acts as an adjustment in organisational operations. It mainly checks whether plans are being observed and suitable progress towards the objectives is being made or not, and if necessary any action to control the deviations.
  • Policies and other planning elements set by the managers become the basis and reason for control. Through control it is monitored whether the individuals adhere to those frameworks or not so that organisation and management can verify the quality of various policies.
  • Exercising some authority and forming superior-subordinate relationship throughout the organisation can be established through controlling.
  • With the presence of authority or control the individuals will work properly and exhibit better performance to reach the targets set for them.
  • Control system ensures the organisational efficiency and effectiveness. When Proper system exists the organisation effectively achieves its objectives.

Management by Exception

It is a system of identification and communication that signals to the manager when his attention is needed and he concentrates more on the important areas where deviation occurred. Components of management by exception are as follows:

Measurement: By measuring past and present performance the manager tries to find out the deviations.

Projection: Manager analyses those measurements that are meaningful to the organisational objectives.

Selection: It involves the criteria which the manager will use to follow progress towards organizational objectives.

Observation: It involves measurements of current performances.

Comparison: The manager makes comparisons of actual and planned performance and identifies the exceptions that require attention.

Decision Making: The manager prescribes the action that must be taken in order to bring performance back into control or to adjust expectations to reflect changing conditions.


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      aggrey edward 2 years ago

      that is incredible, you have greatly improved my understanding on certain managerial principles and theories

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      miramar serrion 2 years ago

      thank you

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      salvarine marak 3 years ago


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      gayathri 3 years ago

      Its useful for me...

      Mba exams ...

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      njugush 4 years ago

      this article was of great help to me and was easier to understand, thumbs up....

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      taku 4 years ago

      thanx its now simple

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      fk 5 years ago


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      divijay 5 years ago

      I shall be very thankful to u

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      taufiq 5 years ago

      Thanks a lot i don't need to go for more books ...............................

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      dotun imisioluwa 5 years ago

      am happy with this, but i still need morn explaination on control system in an organization

    • profile image

      Loveson kom 5 years ago

      Loveson kom.. I should say thank u!! Learn more, there is no old n yong in educational..

    • profile image

      Jasmine 5 years ago

      Thanks to everyone who has made this studies possible, easier and intresting for me. I don't face any challenges with my assingnments anymore!

    • profile image

      ishfaq hussain 5 years ago

      purposefll learning object.

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      Andre 5 years ago

      Thanks! This is an awesome piece of learning material.

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      Lakyntiew 5 years ago

      Thanks..your work helped me a lot wit my notes even before the teacher talks abt it.

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      margaret 5 years ago

      thank you so much for assisting me in my homework.

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      Confidence 5 years ago

      Thanks for making studies so easy and wel understanding for me!

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      Nduma 5 years ago

      Thanks, l understand more then the lectures in class, infact l have enjoyed studying mgt. today.

    • Crewman6 profile image

      Crewman6 5 years ago

      Wow, I took a look at your hubs- you have a broad and extensive knowledge of a huge variety of topics. I can remember taking some of these management courses in college (back in my misspent youth). I understand better after reading this than I learned in class. You're a good writer!

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      pril_28 5 years ago

      thank u

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      danish shah 5 years ago


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      Pravin Manohar Wadkar 6 years ago

      That's the perfect understanding of Controling

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      sk 6 years ago


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      rs 6 years ago

      Thanks, this is really helpful.

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      Lian 6 years ago


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      shauna 6 years ago

      thank u ur info ave done so much for mi

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      jd 6 years ago

      Thank you so much. Was able to prepare my topic.

    • Bilalnr profile image

      Bilalnr 6 years ago from Islamabad, Pakistan

      Nice Hub dilipchandra12!!!

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      prasannastudies 6 years ago from USA

      sir again very good article. all economics principles are great.

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      swaroop 6 years ago

      thank you i have completed my assignment with your resourceful articles.