ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

25 Timeless customer service quotes!

Updated on August 4, 2013

Words from the successful

Over the years, I have put together a collection of some of my favorite customer service quotes. Let me tell you, surrounding yourself with reminding wisdom of your purposes can highly effective on ones daily attitude about serving customers. It is a reminder that a customer well-served, is the foundation of all business successes. A customer quite literally has the power to make or break ANY business.

Isn't that an interesting way to look at it. If enough customers decide NO, your business fails. Always strive to go above and beyond for the needs of your customer, so that you are giving them an experience they would CHOOSE a second time around! What you know can only help you, if you are anticipating what the customer wants but might not expect, don't you have the advantage of 'wow' factor?

Enjoy these quotes! I have some of these plastered in brightly decorated fashion all over my office.

Pearls of wisdom.

1. It is not fair to ask of others what you are not willing to do yourself.

-Eleanor Roosevelt

2. Mistakes are the portals of discovery.

-James Joyce

3. There are no traffic jams along the extra mile.

-Roger Staubach

4. A customer is the most important visitor on our premises. He is not dependent on us– we are dependent on him.


5. If you're not serving the customer, your job is to be serving someone who is.

-Jan Carlzon

6. Be everywhere, do everything, and never fail to astonish the customer.

-Macy's Motto

7. He profits most who serves best.

-Arthur F. Sheldon

8. Customer complaints are the schoolbooks from which we learn.


9. Customer satisfaction is worthless. Customer loyalty is priceless.

-Jeffrey Gitomer

10. Customer service is awareness of needs, problems, fears and aspirations.


11. Customers perceive service in theor own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!

-Tom Peters

12.. Every great business is built on friendship.

-J.C. Penney

13. Excellence is not an accomplishment. It is a spirit, a never ending process.

-Lawrence M. Miller

14. Excellent firms don't believe in excellence - only in constant improvement and constant change.

-Tom Peters

15. Focus your business on what you do best. Let everyone else worry about the rest.

-Kevin Stirtz

16. For us, our most important stakeholder is not our stockholders, it is our customers. We're in business to serve the needs and desires of our core customer base.

-John Mackey

17. Merely satisfying customers will not be enough to earn their loyalty. Instead, they must experience exceptional service worthy of their repeat business and referral. Understand the factors that drive this customer revolution.

-Rick Tate

18. Know what your customers want most and what your company does best. Focus on where those two meet.

-Kevin Stirtz

19. If we don’t take care of our customers someone else will.


20. Customer service is the next competitive battlefield.

– unknown

21. More business is lost every year through neglect than through any other.

-Jim Cathart

22. People don't care how much you know, but they know how much you care by the way you listen.

-Bob Conklin

23. People expect good service but few are willing to give it.

-Robert Gately

24. Revolve your world around the customer and more customers will revolve around you.

-Heather Williams

25. Service is the rent we pay for being. It is the very purpose of life, and not something you do in your spare time.

-Marian Wright Edelman


    0 of 8192 characters used
    Post Comment

    No comments yet.


    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at:

    Show Details
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the or domains, for performance and efficiency reasons. (Privacy Policy)
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)
    ClickscoThis is a data management platform studying reader behavior (Privacy Policy)