ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

Effective Communications: Active Listening

Updated on April 8, 2017

Active Listening

Patience is a virtue and when it comes to effective communication being patient can pay big dividends. Communication is not a one way street with the conversation flowing only one way. It is a back and forth reality that involves listening and paying attention to the other as it does talking and saying what is on your mind.


When we are engaged in a conversation with someone else, all too often we sit politely or now and then not so politely waiting for our turn to say what is running through our minds. In other words, while the other person is talking we are busy rehearsing our own speech rather than paying close attention to what the person is saying.


The fact that we can parrot or repeat back what they said, often word for word is how we satisfy ourselves that , of course, I am listening, when what your really need to be able to do is paraphrase. When you reword, and retain the meaning, you show the person or persons, with whom you are speaking, that you not only heard the words they were using but understood the meaning conveyed by those words.



Active listening requires:


1- Make eye contact, you must look the other person in the eye, not constantly but regularly.


2- Sit or stand straight.


3- Pay attention also known as being in the moment. Hear what they are saying and stop going over your lines. Communication is not a movie but real life. Be sincere.


4- Pay attention to your audience’s body language. This is a tool for gauging how your words are affecting them. Are your audience’s eyes, for example, fixed upon you are are they looking around the room. Are they whispering to each other or looking at their watches. Pick up on the clues and adjust.


If you want to be respected then you must show respect. If you follow the above process when engaged in a conversation, you will have taken a major step towards showing and gaining respect. Now you have a strong foundation, mutual respect, upon which to build a personal or professional relationship.



Listening is an active experience, make eye contact, nod your head now an then to indicate you are following the speaker. Hold your questions until it is time to ask them. Do not let your desire to ask a question interrupt your concentration, you will get your turn to speak.

Comments

Submit a Comment

  • Bob Ewing profile imageAUTHOR

    Bob Ewing 

    7 years ago from New Brunswick

    Thanks, and thanks for dropping by.

  • Granny's House profile image

    Granny's House 

    7 years ago from Older and Hopefully Wiser Time

    LOL. My daughters and I always talk at the same time. We always have. Others do not understand how we do it and know what each other is saying. It also does not work out well with others. LOL

    Great hub. Well written

    Tina

  • Bob Ewing profile imageAUTHOR

    Bob Ewing 

    7 years ago from New Brunswick

    Thanks, politeness does appear to be vanishing, thanks for visiting.

  • Hello, hello, profile image

    Hello, hello, 

    7 years ago from London, UK

    You are so right,Bob.All these manners are nearly forgotten. Brilliant hub.

  • Bob Ewing profile imageAUTHOR

    Bob Ewing 

    7 years ago from New Brunswick

    Bri36, knowing how to control the voice within is enabling. Thanks, it can be difficult to actually hear what the other is saying. SQ42

  • profile image

    SusieQ42 

    7 years ago

    Great hub! I learned this in a communication class in college. Active listening is hard to do!

  • profile image

    bri36 

    7 years ago

    you write in a way that helps me to see how I can transfer these skills into my as yet still young writing skills. This cool stuff here Bob, Thank you

    some times that little birdie that talks to you inside makes the right choice and the experience of Wisdom is shared

working

This website uses cookies

As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

Show Details
Necessary
HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
LoginThis is necessary to sign in to the HubPages Service.
Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
AkismetThis is used to detect comment spam. (Privacy Policy)
HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
Features
Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
MavenThis supports the Maven widget and search functionality. (Privacy Policy)
Marketing
Google AdSenseThis is an ad network. (Privacy Policy)
Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
Index ExchangeThis is an ad network. (Privacy Policy)
SovrnThis is an ad network. (Privacy Policy)
Facebook AdsThis is an ad network. (Privacy Policy)
Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
AppNexusThis is an ad network. (Privacy Policy)
OpenxThis is an ad network. (Privacy Policy)
Rubicon ProjectThis is an ad network. (Privacy Policy)
TripleLiftThis is an ad network. (Privacy Policy)
Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
Statistics
Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)