ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

Effective Communications: Say What You Mean

Updated on April 8, 2017

Pay Attention


The first rule of effective communication is pay attention. Put another way, be in the moment. Do not let your mind wander into the past or future, what you might have said or are planning on saying. Listen. Hear.

Communication involves both speaking and listening. If you are not an active listener and by an active listener, I mean the person talking with you senses that you are paying attention that you value what is being said and are not simply sitting quietly waiting your turn, the person speaking will sense that and lose interest in the conversation.

There are two fundamental rules for effective communications when it comes to presenting your point-of-view or doing a presentation.


1- Know what your message is or what do you want to communicate.


2- Know who your audience is or who are you talking with, I say with, as effective communication is a dialogue not a monologue.


Keep the message simple, for example, keep your use of adjectives and modifiers to a minimum. Leave words, such as really, great, super and so on out. This rule works both in business and personal relationships. Say what you mean, don't hint, allude or use a long metaphor to try to get your audience to understand your point, just come out and say what you need to say.

Think First



Think before you speak. Are the words about to come out of your mouth words you want to say or are they a reaction? Have you ever expressed anger at someone, who had nothing to do with the reason you are angry, that person just happens to be there in front of you, but your mind is back in an earlier exchange.


Stay focused and in the moment.


Stay focused and be in the moment or, in other words, pay attention. This applies to both speaking and listening. If your audience senses your attention is drifting theirs will drift along with it. This can happen, during a casual conversation when something you said or heard causes your thoughts to wander to another time and place, be aware and get back to the present. In a casual conversation, this is only a problem, if it happens regularly, in a business or professional setting, one trip down memory lane at an inappropriate moment can have serious consequences.


Be a good listener.


Listening is an active experience, make eye contact, nod your head now and then to indicate you are following the speaker. Hold your questions until it is time to ask them. Do not let your desire to ask a question interrupt your concentration, you will get your turn to speak. Wait.


The same goes when speaking, allow them for questions and treat them with respect, even if you think they are stupid, as some say there is no such thing as a stupid question.


Body language often speaks louder than words so when speaking pay attention to your audience, are they slouching, squirming, shaking their heads and rolling their eyes or do you have their rapt attention? Be aware of your own body language when speaking and listening, what signals are you sending?


If you want to communicate effectively, say what you mean and pay attention to your audience. Communication works both ways be both a clear speaker and an active listener.

Comments

Submit a Comment

  • Bob Ewing profile imageAUTHOR

    Bob Ewing 

    7 years ago from New Brunswick

    Glad you liked it, thanks for visiting.

  • Hello, hello, profile image

    Hello, hello, 

    7 years ago from London, UK

    Very good advice,Bob, especially with my writing. Thank you.

  • Bob Ewing profile imageAUTHOR

    Bob Ewing 

    7 years ago from New Brunswick

    You are welcome, we hear more when we speak less, thanks for dropping by.

  • C-Bless profile image

    C-Bless 

    7 years ago from Canada

    Over the years, I've learned to become a better listener to the point where I'm now being told that I don't share -- I'm so busy listening that I clam up (lol). Your hub was a great read. Thank you for sharing...

  • Bob Ewing profile imageAUTHOR

    Bob Ewing 

    7 years ago from New Brunswick

    Effective listening is a challenge, all too often, people just want to say what they have to say. Thanks for droping by.

  • Movie Master profile image

    Movie Master 

    7 years ago from United Kingdom

    I think being a good listener takes more skill than being a good speaker, lots of good advice, thanks Bob.

  • Bob Ewing profile imageAUTHOR

    Bob Ewing 

    7 years ago from New Brunswick

    You are welcome, the comments help make the hub successful, thanks.

  • profile image

    bri36 

    7 years ago

    things to think about, I can see that it is going to be fun and informative following you Bob. thanks for a good hub.

working

This website uses cookies

As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

Show Details
Necessary
HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
LoginThis is necessary to sign in to the HubPages Service.
Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
AkismetThis is used to detect comment spam. (Privacy Policy)
HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
Features
Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
MavenThis supports the Maven widget and search functionality. (Privacy Policy)
Marketing
Google AdSenseThis is an ad network. (Privacy Policy)
Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
Index ExchangeThis is an ad network. (Privacy Policy)
SovrnThis is an ad network. (Privacy Policy)
Facebook AdsThis is an ad network. (Privacy Policy)
Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
AppNexusThis is an ad network. (Privacy Policy)
OpenxThis is an ad network. (Privacy Policy)
Rubicon ProjectThis is an ad network. (Privacy Policy)
TripleLiftThis is an ad network. (Privacy Policy)
Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
Statistics
Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)