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Evaluate and improve own performance in a business environment - A personal statement - NVQ Business and administration

Updated on July 11, 2012
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Livingsta's positive experience in business administration, customer service and education motivated her to share her experience with others

Performance management includes activities that ensure that goals are consistently being met in an effective and efficient manner. Performance management can focus on either the performance of an organization or a department or an employee, or even the processes involved to build a product or service. It can also depend on any other of the many areas in an organisation.

Performance management consists of systems or processes, and they go by the following. It expects that

1. Any work that is carried out is planned and expectations or targets are set for every work.

2. It should ensure that the performance of every task or project or any small piece of work is monitored

3. It has to make sure that staff has the ability to perform the work they are allocated, and help with their performance and development enhancement.

4. All the performance stages have to be recorded in order for future references and it also helps other employees to go by it.

The organisation or team has to make sure that teams or individuals who perform best have to be rewarded. This helps with motivation and the urge to perform even better.

The following skills are essential to manage one’s own performance effectively in a business environment.

  • Analysing and Planning
  • Numerical skills
  • Communication skills
  • Presentation skills
  • Good knowledge of Information and Technology
  • Decision making and Problem solving skills
  • Organising and Researching

Every person has to be accountable for their own work. We also need to have the skills to negotiate realistic targets, only then will one be able to produce and outcome that is qualitative. When I plan to work on something, I plan the time it will require, the resources that I will need and the effective method that has to be used to complete or perform the task. I make sure I finish my tasks in time to meet my deadlines. I also accept my mistakes and take responsibility for my own mistakes. I reflect on my mistakes and learn from them. It helps me research and find out the best methods to work on a task, follow policies procedures and guidelines and also the organisation’s code of practice.

When working in a business environment, I make sure I set high standards for my own work, and I work hard to achieve those standards. I am always ready to face pressure, as they come up quite often when we have very low number of staff, and I am ready to face emergencies and difficult situations. Facing new challenges improves my work experience and also gives a positive impression to people and the team, that I can be trust. I also make sure that I treat other people with honesty, respect and consideration, and support other people

To improve my own performance I encourage and accept feedback from other people. After that I evaluate my own work and use feedback from other people to identify which areas I should improve and put them into practice and test how effective they are. If I need any support with training or further learning and development I speak to my manager and get trained in order that I could improve my performance. I then review my progress and update my plans for improvement and learning.

I have also submitted a personal statement on giving and receiving feedback. Please have a look!

P.S: On a kind note, please do not copy anything submitted here and display them in your file. This has been published here, purely to help you gain an idea / understanding of what they expect you to write and how you have to write. You will have to relate to your own work area and organisation and stick with it while preparing the files. Thank you for your co-operation.


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