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Freelancer: My experience with Interact Media

Updated on January 14, 2013

Hello all and welcome to a new edition of Freelancer. If you want to catch up with what's come before, here are a few links to previous hubs that I've written under this banner head (so to speak)...

So read those at your leisure, and further further ado here is my experience with writing for another freelancer site.

The site in question is called Interact Media, and I'm going to try to give you a fair and balanced review of this site, but it's going to be a bit tough to tell you the truth.

I came across Interact Media as part of some other writer's roundup of sites to get freelance work and of course I was if nothing else thrilled to have another source to turn to for writing assignments. After being a member of the site since July of 2011, so I've been with them for a while now, and I just checked my earnings and it's evident that I really do not take a lot of work from the site.

I'm actually writing this hub after my latest rejection of work from a client, work that would have paid me almost $20 dollars for about 90 minutes of work.

So what happened?

Well, after turning in the copy for the client's article, I was asked to revise the first sentence of the article, increase the keyword density to between 2-4 % and to eliminate the "scary" words from the another 40 minutes of re-writes and additional placement of the client's keyword phrase "cosmetic surgery center in Beverly hills," which required me to insert that phrase into the article "14 Times" in order to reach the keyword density that the client requested.

As a writer who produces web copy, in my opinion, when you insert a sentence like that 14 times into the copy of an article, you totally change the way the article is going to read to someone. I'm not going to copy the whole article here, but I will share the first sentence that I re-wrote for the clients...

"People living in the state of California tend to be very health conscious. They care about eating healthy, staying fit, and having a fit and healthy appearance, and using the services of a local cosmetic surgery center in Beverly hills makes that possible"

Okay, while it's not a perfect sentence, it does work and it's not a broken sentence, written by someone unfamiliar with our language.

Here is one other paragraph where I had to include that key phrase more than once in order to meet the requirements set forth by the invisible client...

"Your choice of a cosmetic surgery center in Beverly Hills should be solely based on the services they offer, the cost for each procedure they offer, and their reputation in the local community.

Below is a list of a few cosmetic procedures that may interest you when you’re trying to decide which cosmetic surgery center in Beverly hills to select:

  • Breast augmentation
  • Tummy Tucks
  • Liposuction
  • Eyelid Surgery

These are just a few of the procedures that a cosmetic surgery center in Beverly Hills should be able to offer its patients, but if the surgery center that you are interested in does not have similar services to what are listed here, then take the time to find a cosmetic surgery center in Beverly Hills that offers the services that best suit your particular circumstances."

Okay, so that sentence appeared in that paragraph "4' times, sorry but that is not writing to a reader, that's writing to a search engine, and that's just not the way it should be done. There is no doubt that sometimes writing for some of these clients on these freelance sites can be a total crap shoot, but when you have issues such as this, well it's almost maddening.

I have had a few good experiences with some of the clients that I've worked with thus far on the site, but I've also had a total of five (that's "5" rejected articles) and for me that a bit much, as a matter of fact that may be the highest total that I have on any site, in such a short amount of time.

I have had a few direct orders sent to me through the site, but they are far and in between at best. The other things is that there are not enough clients that pay a decent wage for the work required, and yes I know what you're all saying to yourselves but there are some clients that want a 800 word article written for $4-5 dollars, and that simply not worth the time and effort.

So my rating for Interact Media is going to be a 2 out of a possible 5 rating. I give the site props for it's support staff, which replies to queries with quick turn around times, but not much else.

Low paying jobs from clients that want something for nothing just doesn't make it appealing to take writing assignments from them, but I will take a direct order placed with me from a repeat client in order to build that writer-client relationship.

So while it's not the best site to get work from, but sometimes when you're in a pinch it may be better than nothing.

Update-Jan 14 2013

As of this writing I have had an issue with Interact Media, and the issue is with clients who reject articles with little to know information other than a generic "Tone and Style was not Acceptable" or something to that effect.

The problem with this is that this client in this instance, accepted 7 out of a total of 10 articles written. All were "Cookie Cutter" pieces about different apartment complexes across the country. The ones this client accepted were all rated at a " 5 Star" level so I have a problem with the other three that were rejected.

The real issue is the response from Interact Media's head admin (I won't mention the person's name here) but I've been basically told to just block the client. Unacceptable, this client should not only be penalized for this sort of professionalism, they should have to pay the writer some of the total amount that is due them.

Please, if you have an opinion or something else to contribute, please feel free to leave your comment here, and I'll respond as soon as possible.

Lew Newmark is the owner of KeyWords Media, an online web copy business.


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    • animekid profile image

      animekid 4 years ago from Upstate NY

      I just stopped doing any writing for Interact/ Zerys about a year ago now. I was totally disappointed with their attitude toward their writers, as well as the antic that clients were allowed to get away with.

      It got to the point where I just felt that it was simply not my cup of tea and honestly at this point I only write for Writer Access at the moment as I'm looking to begin monetizing my site KeyWords Media.

    • profile image

      Cher 4 years ago

      I still write for 1 direct client through Interact/Zerys. I'll sometimes pick something off the job board if it's from one of my favorite clients. Otherwise, it's simply not worth my time and effort. The site doesn't really seem to care about its writers. I too had several bad experiences with the head admin and I've also had bad experiences with the penalty system.

    • profile image

      SD 5 years ago

      My experience with this site has been unpleasant, to say the least. Despite following instructions to the letter, clients are then allowed to change the instructions mid-stream and make all kinds of ridiculous and shocking requests - like inserting revisions that the client made - just like a word processor.

      The clients also may reduce the word count, thus - the pay for an article. Basically, when you write for this site, you are always writing on spec. In other words, there is no guarantee of anything - even if you follow all of the instructions, which can be very skimpy.

      This site simply caters to its clients to the point of exploiting writers. Their policies are absolutely the worst I've ever seen on any site. It's a shady place -- because without the writers, they wouldn't even have a business.

    • animekid profile image

      animekid 5 years ago from Upstate NY

      That's probably what I meant. I have not done any writing for Interact Media for almost a month now. I was very unhappy with an issue concerning their editorial staff and I let an assignment expire because of the problem.

      For the moment I'm going to concentrate on writing hubs here, my blog KeyWords Media, my other blog Lew and a new site that I'm going to begin in a few weeks.

      Unfortunately I've caught he Flu and it's really beating the hell out of me at the moment, so much of what I want to do for now is taking a backseat to my trying to recover and get some rest.

    • profile image

      John 5 years ago

      I have had a few direct orders sent to me through the site, but they are far and in between at best.

      Did you mean few and far between?

    • animekid profile image

      animekid 5 years ago from Upstate NY

      Hi Jim.

      That's the problem with much of the writing assignments with many of the content mills. They want an awful lot for very little compensation...even the better ones. I'm going to be doing some investigating into new areas of writing and will report on that soon. I'm also planning on doing a podcast sometime into the new year (more than likely right in January) so stay tuned for that.

      I've been away from writing for a while (almost four months actuially) woirking a real job. Unfortunately when your away from writing for any length of time, you always come back rusty. Took a job from Write Access for a total website copy job. Took me about eight hrs to do the job, submitted it and was sent back a request for revisions.

      Like 10 different revision requests, on a job that consisted of 11 pages of content, for $60.00. I wound up "Unreserving" the assignment, and last I checked it was still sitting there.

    • profile image

      Jim 5 years ago

      They're a little aggravating as clients want you to research these topics thoroughly for next to nothing. I can't spend a day looking up charts and graphs for a measly 10 dollars. Considering I'm in the UK as well this works out at around 5 quid. How on earth is anybody expected to live on that?

    • animekid profile image

      animekid 5 years ago from Upstate NY

      Hi Tektime.

      Thanks for the comments about your experiences with Interact Media.

      Unfortunately, as far as writing for the content mills, I've returned to semi gainful employment and get 40hs a week. I still do some writing, but have a new blog that I need to start updating and using as an example for my business site Keywords Media as a way to illustrate the way to get a blog the type of traffic that will attract attention, and help it grow over time.

    • profile image

      tektime 5 years ago

      I am learning how terrible InteractMedia actually is.

      I agree with animekid. The fact that they allow a client to simply reject an article without requesting a revision is a very questionable practice. I just had my second article rejected out of 70 or so written, and I am rated at their highest level. It does seem as if the clients intend on using that content and not paying for it.

      It's bad enough we write for pennies on sites such as these, but when our work is devalued further by clients who want us to spend our precious time for nothing--it infuriates me.

      It's ok, I will put the article on my "watch list" to see if it pops up on any sites. If it does, I will go after the publisher. Once I start getting some traction with my own site/clients I doubt I will never write another piece for them again.

      For freelancers to truly get paid our worth, we will need to step into the offline world; marketing to prospective clients in our local areas. The Internet is full of price shoppers, out-of-country writers willing to work for less than pennies per word and much more.

    • animekid profile image

      animekid 5 years ago from Upstate NY

      I have written for them on and off, and what I've had to do in many cases is get a hold of the client and ask them to allow for at least one revision before they reject any article that I write. Personally I think the client and the writer can both be better served if Interact Media had a policy that requires clients to allow for at least two revisions before an article is rejected. Personally I think that many of these people just want to use what you've written, and simply just not pay for it, and unfortunately Interact Media is set up so that clients can do that quite easily I'm afraid.

    • profile image

      24writers 5 years ago

      i have written a couple of articles with IM, and i have a feeling that their rejection rates is just too high compared to other companies.

    • animekid profile image

      animekid 6 years ago from Upstate NY

      I couldn't agree with you more Emma. Of course sooner or later, you have to step from behind the curtain of the freelance sites and show yourself and what you're capable of. That was my goal for this year, and thus far I've been able to make strides in that direction, if albeit a bit slowly.

    • Emma Larkins profile image

      Emma Larkins 6 years ago from Manchester, MD

      I hear you! I think the best thing that we as writers can do is truly tell stories with our work. I don't necessarily mean fiction stories; whether it's web content or marketing materials or sales copy, give your writing and the company and brand you're working for a spirit and a voice.

    • animekid profile image

      animekid 6 years ago from Upstate NY

      Hi Emma and thanks for the comment.

      The problem doesn't lie just with the writers, it actually lies with the freelance sites themselves. Writers Access is definitely the best of the bunch, but unfortunately what I've found is that on the web as in real life, most companies and many educated people still do not hold a writer of copy in the same regard as say a Fortune 500 executive. Honestly we all understand that the service we provide in many ways is what helps move many businesses forward, they just need to realize it also. Until then many freelancers just coming into the profession will have to do what many before them have done and that's write for companies that understand the value of what we do, but continue to pay pennies to get that work done for others.

    • Emma Larkins profile image

      Emma Larkins 6 years ago from Manchester, MD

      Great article! I think the problem with sites like these is that they really devalue the worth of good writers. It's going to take a revolution for writers to stand up and agree not to write for pennies anymore :)

    • animekid profile image

      animekid 6 years ago from Upstate NY

      Good morning Brenda.

      Google's updated algorithms won't affect Interact Media directly, but if that client were to use what I wrote as is, that keyword phrase will certainly turn anything that I wrote into less relevant content for that person's purposes.

      Honestly to me using a keyword phrase in a 500 word article 4-6 times is plenty and shouldn't ruin the integrity of the article.

    • profile image

      Brenda Coxe 6 years ago

      I definitely feel your pain--been there and done that. I think this is one of the things the new Google algorithm is trying to eliminate. They are eliminating websites from their databases that do not conform to certain quality writing standards. This is good for those who really care about quality writing but bad for those who depend on making money with keyword stuffing techniques rather than quality writing.


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