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Get The Most Out of Fiverr

Updated on September 11, 2013
Getting the most out of Fiverr
Getting the most out of Fiverr

I’ve been working with folks on fiverr.com for a month now and I must say that it has been interesting to say the least. There are a lot of great sellers on Fiverr and there are a lot of poor sellers on Fiverr. With this in mind I would like to discuss how to get the most out of your buyer experience.

Choose Your Fiverr Seller Wisely

Let’s look at a real life example. I decided that I needed a logo for the site I built to sell our fishing spinners. I choose a seller that displayed really great logos and had good feedback. I provided the following detail for the logo I wanted.

“I need a logo that will fit well with www.uplures.com

The "up" stands for the upper peninsula of Michigan so if you can incorporate the outline of the upper peninsula in the logo that would be great. Also I would like the logo to incorporate uplures.com as we do not have an official business name as of yet and also "outdoors" colors.

Thanks in advance,”

From this description this is what I received.

Poor logo produced by a Fiverr seller.
Poor logo produced by a Fiverr seller.

Now you can tell that the seller not only didn’t read my details, but also he didn’t have the skills necessary to produce the logos that he displayed. In fact, his “gigs” disappeared two days later. His ads did reappear under a different ID display the same example logos, which is quite unethical.

I decided to try again so I chose another seller that said that they had lots of experience. I provided the same details as with the first. This time the seller contacted me to gain some more information and created this logo.

Much better. Not exactly what I was looking for, but for $5 I can work with this. She got the colors right, included the outline of the upper peninsula, the fish is a bit hokey, but all-in-all it’s not bad.

Better logo from another Fiverr seller.
Better logo from another Fiverr seller.

As you can see, much of what you get from Fiverr depends on the seller’s true abilities. Sometimes these abilities are a bit (or greatly) exaggerated, but for $5 you can’t expect premier services from every seller.

Handling Bad Fiverr Sellers

So what do you do when a Fiverr seller fails to follow through or their work is substandard. First you have the ability to reject the work. I didn’t do this with the first seller as I wanted to use his work as an example. If you reject the work, the seller can make it right with you. You can request a refund. This is up to the seller at this point, but remind them that if they don’t want a negative response on their profile the refunding is the solution. If all else fails involve Fiverr, they want customer how use their site to be satisfied. If they don’t resolve the problem, you can file a dispute with PayPal, but I doubt it would ever be necessary.

Summing It All Up.

When it comes to Fiverr you can have a great experience if you

1) Choose a great seller.

2) Give adequate details.

3) Be prepared to reject work or ask for reworks.

I have several great transactions on Fiverr so please don’t let me deter you from using their services. Just be prepared to address issues as they arise.


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    • wetnosedogs profile image

      wetnosedogs 4 years ago from Alabama

      Interesting about fiverr. I sure do like the second logo better than the first.

    • Lipnancy profile image

      Nancy Yager 4 years ago from Hamburg, New York

      I have also found that sometimes I have to go through a couple of workers on fiverr to get the work that I want. But when I find one I like, I keep going back to them.

    • collegedad profile image
      Author

      collegedad 4 years ago from The Upper Peninsula

      So do I wetnosedogs. I agree Lipnancy. I have someone that makes really nice banners on Fiverr, but they've been backed up. Seems like the good ones always are.

    • Julie DeNeen profile image

      Blurter of Indiscretions 4 years ago from Clinton CT

      Huh...you learn something new everyday! I've never heard of fiverr before! Good job :)

    • collegedad profile image
      Author

      collegedad 4 years ago from The Upper Peninsula

      Thanks Julie. It's "buyer beware", but the site can be very useful.

    • Jill Larson profile image

      Jill Larson 4 years ago from Financial Freedom!

      I'm so glad that you wrote this! I have a logo that I would like to get sharpened up and it seems that this is the place to do it! That "poor logo" really cracked me up! That is awful! It's too bad people like that can't be tracked a little better when they open the new account. Great review!

      -Jill Larson

    • collegedad profile image
      Author

      collegedad 4 years ago from The Upper Peninsula

      Give them a try Jill. I've had several things done that really turned out well.

    • Jill Larson profile image

      Jill Larson 4 years ago from Financial Freedom!

      I had heard of Fiverr previously, but didn't know quite what it was. I'll definitely give it a try. Thanks for the advice!

      -Jill Larson

    • katyzzz profile image

      katyzzz 4 years ago from Sydney, Australia

      really interesting hub college dad I had never heard of this

    • collegedad profile image
      Author

      collegedad 4 years ago from The Upper Peninsula

      Thanks katyzz!

    • daisydayz profile image

      Chantele Cross-Jones 4 years ago from Cardiff

      Im actually a fiverr seller myself. I discovered it a few months ago, on hubpages actually, and put up a few proofing/editing/writing jobs. I have had a few great months and worked on some very large jobs with a few buyers, and all in all have had very little problems. I had 1 buyer who just decided to slander me in the feedback without ever contacting me to ask me to re do anything or say anything about what I had written, his allegation was totally false and I have tried taking it to fiverr, sadly they can do very little and the buyer has since disappeared. It was very upsetting as I know my work is good, and what he said was only drawn from the info in my bio - that I had made his company out to be in the fashion world, clearly that is all I know, the text said nothing of the sort and fiverr have confirmed that. But I think for the right people and the right work it is a great place. your first logo is clearly just a template one he used, second is much better though, shows some skill and a bit of personality too.

    • collegedad profile image
      Author

      collegedad 4 years ago from The Upper Peninsula

      Thanks for the comment daisydayz. Unfortunately the internet can be a hit and run world. I've experienced this in online business also. Sadly people will rely on one bad response neglecting the hundreds of good responses a vendor may have.

    • Learning in Life profile image

      Megan Harvison 4 years ago from SW Florida

      I've never been a buyer on Fiverr but I love being a seller there.

    • collegedad profile image
      Author

      collegedad 4 years ago from The Upper Peninsula

      What do you sell on Fiverr Learning in Life?

    • Learning in Life profile image

      Megan Harvison 4 years ago from SW Florida

      Usually writing gigs. I offer hubs and blog posts.

    • collegedad profile image
      Author

      collegedad 4 years ago from The Upper Peninsula

      That's a good idea! In the long run a well written hub may make more money if you post them yourself, but $5 for a short hub or blog post is great!

    • Learning in Life profile image

      Megan Harvison 4 years ago from SW Florida

      Oh, no. I don't write hubs for other people to post on their account. I write hubs and post them on my account. They are typically a way for websites or companies to get backlinks or promote their stuff. The latest one I did was my hub about Safari Solutions. So, I get the $4 from Fiverr for the gig and then the hub is mine to make risidual income from.

    • collegedad profile image
      Author

      collegedad 4 years ago from The Upper Peninsula

      Cooler idea!

    • Learning in Life profile image

      Megan Harvison 4 years ago from SW Florida

      lol I like it!

    • Grategy profile image

      Lisa Ryan 4 years ago from Cleveland, OH

      I'm a huge fan of fiverr. I found my editor for my book there and she was AMAZING. Unfortunately, I can't find her anymore, she was so good at what she did she probably found others to pay her a lot more than $5. I've used it for blog posts, article help, logo design, ebook cover design, and more. I've had some nice surprises for quality work and I've had some not so good projects delivered, but all in all, it's a site worth investigating. Thanks for a terrific article.

    • collegedad profile image
      Author

      collegedad 4 years ago from The Upper Peninsula

      Thanks for stopping by Grategy! I've been really successful with Fiverr, but the one problem I do have is that when folks get steady work they no longer offer gigs.

    • Victoria Lynn profile image

      Victoria Lynn 4 years ago from Arkansas, USA

      Interesting site. I like the second banner that was made for you. Nice hub. Voted up and interesting--and useful, too. :-)

    • collegedad profile image
      Author

      collegedad 4 years ago from The Upper Peninsula

      Thanks Victoria! The site offers some very unique "gigs". I've used it just for fun more than once.

    • Lady_E profile image

      Elena 3 years ago from London, UK

      Very useful. Thanks for sharing this.

    • collegedad profile image
      Author

      collegedad 3 years ago from The Upper Peninsula

      Thanks Lady E

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