ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

Great sales people have bad days "It is in the cards".

Updated on February 15, 2014
Sometimes sales seem to look cold but many times by having the right knowledge and sales skills it is warmer than you think.
Sometimes sales seem to look cold but many times by having the right knowledge and sales skills it is warmer than you think. | Source

It is like a Deck of Cards.

Many years ago I was trained by a great salesman, whom seems to have his act together. I won't mention his name but he taught me well.

His focus was to aim for the leader and do what the leader does, In other words do not try to reinvent the wheel he said.

At that time in my career he made a lot of money compared to what I was making at the time, So my ears were listening to every word he had to say, the proof was in the numbers, his numbers. He said: "people lie but numbers never lie". Although he was not flashy and seemed to have his life together and very few things bothered him. He seemed to be able to solve all problems very quickly and to the benefit of the customer most of the time, But one quote I learned from him something he always said and it stuck with me over the years. "A company that truly believes the customer is always right is wrong". That some customers will try to get over on you and you must be able to see through the lies and get to the real truth.

He taught me how to deal with this type of customer and it always seemed to work.

When a customer becomes upset with you or the company. Say this


First blame everything on yourself by saying things like this, I am sorry Mr Jones that it was my fault to double check on that and I dropped the ball on this. Can you forgive me? By shifting the blame onto yourself how can someone yell at you when you confessed to it. Believe me it works! It seems to smooth over everything almost immediately. The customer than will usually say something like I understand now and I am sorry that I yelled at you. Than they may tell you the real truth and that in most cases you can solve. The key to this is truly you must care about people and that people do not like to yell at others. Although you will not win over everyone but your batting average will be high.

The Slow Sales Day

Now that the first paragraph tells you that you are always responsible for great results or no results, Face it there are no free rides and you must be thick skinned to be great.

This same great salesman taught me that sales was like a deck of cards.

The face cards were sales,

The joker was a mean customer

and the other cards all said no to you.

Have you ever played any type of card game? You could get 3 Aces in a row or 5 non face cards in a row, but by always being in the game you will eventually get the face cards.

Now how do you handle a bad day

Be proactive by setting up your next sale, it is like a great pool player the great ones not only hit their current shot but always set up the next one.

Did you call some sales leads

Did you text some sales leads

Did you email some sales leads

Did you visit some sales leads

You should have done at least 3 of the above categories on a slow day. Believe me nothing will make you forget about that bad sales day like a group of sales in a row.

Hag in there and always be learning more about people and just be helpful to everyone.


    0 of 8192 characters used
    Post Comment

    No comments yet.


    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at:

    Show Details
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the or domains, for performance and efficiency reasons. (Privacy Policy)
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)